We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Soufriere hotels


Save Saved
You added Crystals to your Saves list
Columbette, Soufriere, St. Lucia
Hotel amenities
  • Overview
  • Reviews (269)
  • Photos (735)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (56)
  • Location
  • More
Ranked #3 of 12 hotels in Soufriere
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Soufriere
Check In Check Out
Write a Review

269 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I spent 5 night here during our St. Lucia vacation. We were excited due to the positive reviews and even more so when we arrived. The property is so unique and gorgeous- the website pictures really don't do it justice. The villas are all unique- none are alike. We stayed in the Silver Palm and visited the... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent 2 nights at Crystals with my partner for our anniversary and it really was a wonderful experience. The view of the pitons was lovely and the rooms were so unique. The staff members were both pleasant and professional. Would definitely return!

Was this review helpful? Yes 3
Trinidad and Tobago
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time here,,,,The staff are very kind and helpful,,,The hotel is very close to many attractions and the prices was reasonable.,,,My partner and I had food at our cottage and it was excellent,,,,All our arrangements were taken care of and we felt at home,,,,,the views was amazing,,,,,was told a few new cottages are to be completed soon,,,,would... More

Was this review helpful? Yes 3
London, England, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

We spent 4 nights at Crystals on our Honeymoon in July 2014. This is a perfect place for secluded sensation. You won't find anything comparable views & pool wise at this price and views are on par with anything from Ladera, Jade Mountain or the rest of the super expensive places. Waking up is like waking up to paradise and... More

Was this review helpful? Yes 4
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 13, 2014

My husband and I took a trip to St. Lucia recently for our honeymoon, and after reading the wonderful reviews of Crystals, we knew we had to try it out. We were not disappointed! We stayed in the Sugar Cane cottage, where the view was breath taking and the inside was charming and cozy. It felt like a home away... More

Was this review helpful? Yes 13
Asheville, North Carolina
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 3, 2014

My sweetie and I just got back from a most amazing adventure to Soufriere, St. Lucia and stayed in the Papaya Cottage at Crystals. What a wonderful experience! Thanks to Jessica for making these arrangements for us! She had Richie pick us up at the airport, and take us back and also had a jeep rental available for our 10... More

Was this review helpful? Yes 11
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for the very kind and positive review and for appreciating the time and effort we put into the accommodations at Crystals. All the furnishings are custom made or antique one of a kind pieces cared for and well looked after, made to last a life time(we hope) We did not want your typical hotel type furnishing that is... More

Oklahoma City, Oklahoma
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 30, 2014

This was our second trip to St. Lucia, to see our extended family at Crystals and stay again in our special Papaya Cottage. We were married on deck of papaya in May 2012.. so cottage is very close to our hearts and full of wonderful memories from first trip. We fell even more in love with our beloved Crystals family... More

Was this review helpful? Yes 9
Crystals-Soufriere, Manager at Crystals, responded to this review

Dear Kim and Ken Gosh I do not know how to express the gratitude to you both for such a kind and thoughtful review. Believe me having wonderful kind contented people like you staying with us is family(ha in fact better than some family hahah) its just a real pleasure to have you both here. Kim wow you impressed us... More

Detroit, Michigan
2 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 7, 2014

After getting back from our first trip to St Lucia, we immediately booked a return vacation back to the beautiful island. We had such an amazing time at Crystals during our first visit that we decided to spend our vacation there again. Crystals' staff met us at the airport and transported us up to Crystals. Upon arriving to Crystals, Monica... More

Was this review helpful? Yes 16
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

First of all I do thank you for your very kind review and returning to visit us again and again it is indeed a real pleasure to have you both here. Our dinner and cocktail nights are a bit of a blast i have to say, its so nice to mingle with different people from all round the world. Hope... More

Gros Islet, St. Lucia
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 28, 2014

We've been to Crystals several times and it's truly one of our favourite places ever. The cottages are all different, all beautiful, quirky, charming, extravagant and super-comfortable. It's really hard to find the words for this place because it is so unique. Monica and Martin are great, the staff are lovely, having breakfast brought to you every morning is really... More

Was this review helpful? Yes 9
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Oh thank you Guys for your very positive and kind review. Indeed we did have some fun at dinner and I am happy to hear you enjoyed our home cooked food. As always a pleasure to have you Guys here I hope you will continue to visit and stay with us at Crystals More

Frankfurt, Germany
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 27, 2014

I can share most of the enthusiasm about this place. All that has been written about Jessica is absolutely true. She is an exceptional hotel manager who never gets tired to advice you and help you. Crystals is very special and the first impression when you enter one of the cottages is that this is just unbelievably beautiful and spacious.... More

Was this review helpful? Yes 2
Crystals-Soufriere, Manager at Crystals, responded to this review

Thank you for your review and kind comments. I do not understand why you just did not close your windows and put on the air conditioning unit that would have solved any mosquito problem. This time of year mind you every where on Island has Mosquito's Papaya back Bedroom does have screens on the windows and doe have a mosquito... More

Owners: What's your side of the story?
If you own or manage Crystals, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crystals? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystals

Address: Columbette, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$
Also Known As:
Crystals Hotel Soufrière
Crystals St. Lucia/Soufriere

735 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (695)
Dining (34)
View from room (77)
Pool/beach area (54)
Hotel & grounds (44)
Family/play areas (4)
Room/suite (218)
Bathroom (22)
Business center/function rooms (16)
Other (226)

Management photos: Courtesy of the property manager

All management photos (41)
View from room (4)
Room/suite (10)
Dining (6)
Bathroom (4)
Hotel & grounds (12)
Pool/beach area (1)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Soufriere with
any amenities


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#3 Romantic Hotel in Soufriere #5 Family Hotel in Soufriere
Official Description (provided by the hotel)
A cluster of unique romantic Country Cottages in a lust tropical garden with magical views of the Pitons and Ocean. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Crystals staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer