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Crystals

Certificate of Excellence
Columbette, Soufriere, St. Lucia
Crystals
Review This Hotel

299 reviews from our community

Traveler rating
    245
    29
    15
    4
    6
See reviews for
16
231
5
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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prince edward county, ontario
Top Contributor
65 reviews 65 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose Crystals based on the reviews and because we really wanted something different. Crystals is different. We stayed in Papaya solely for the views of the pitons. Unfortunately the weather did not cooperate with us- it rained every day- but it was lovely to sleep with windows open and wake up to beautiful surroundings. Overall our stay was good-... More 

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thanks Guys happy to hear you enjoyed your stay at Crystals and our food in the restaurant. All our cottages and villas have amazing views they are all next to each other only the orange palms does not have a piton view and just a sea view. All hotels have different decor thank goodness, and we are elated not to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Crystals is the perfect island resort. Close to the beach. Big decks to lounge and tan. Private pools. Copious amounts of alcohol available, new cuisines and friendly people with awesome accents! From the first time we were greeted at the entrance to the dreaded day of departure we were well taken care of. Everything was beyond my imagination and exceeded... More 

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you Nancy for your very very positive review, how delighted we are that you posted such a positive review. We see you appreciated the upgrade, we like to do this when we can especially for honeymooners. We also appreciated that you dined with us on every dinner night enjoying our food and cocktails, we use all local fresh from... More 

Macclesfield, United Kingdom
Top Contributor
65 reviews 65 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Crystals for seven nights. We were in Sugar Cane with wonderful views of The Pitons. Monica, Jessica and all the staff were very friendly and nothing was too much trouble. We had a flight delay so taxi's, had to be re-arranged which they did for us. We arrived mid morning but Monica made sure we had breakfast.... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you we really appreciate your kind and positive review, and are delighted you enjoyed your stay with us. Hope one day you will come back and visit us again from all of us here at Crystals More 

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

My delay in writing a review in no way represents how much we love Crystals, Martin, Monica, Jessica, and the warm welcoming staff. We got married here in April and had the perfect experience. If you like predictable, cookie cutter resorts this magical place is not for you. Crystals is a unique and special place filled with art and eclectic... More 

Was this review helpful? Yes 4
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you so kind to send in a review and well appreciated. It was indeed a pleasure to have you here for a wedding and we are only glad that our services pleased you both , indeed it was a real pleasure to have such lovely people here like you Guys Thank you again and wishing you both Blessing and... More 

Lake Orion, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

My wife and I stayed at the Calabash Tree House on February 7-14, 2015 and had a marvelous time. The owners (Monica and Martin) were wonderful hosts that made us feel right at home. The views and food were amazing. The staff were all very friendly and helpful and suggested good places to visit and explore, but by far the... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your very kind review. Happy to hear you enjoyed your stay with us at Crystals and enjoyed our food and of course Martin and his musical skills, He does love to entertain. It was wonderful to have you both here I do hope you will come back and stay with us again soon Thank you again for... More 

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 10, 2015

So many of the reviews are spot on that I will try to refrain from being too repetitive. First of all, our hosts, Monica, Martin, Jessica and the entire staff are so nice that you could not possibly find a more welcoming experience anywhere else. In addition to this kindness, we had a blast at the two dinners that they... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your very positive review we appreciate your comments. We are delighted you enjoyed our fresh local Italian/ creole fusion food at Crystals in our funky fun restaurant. we do actually give Guests the option of dining on their own or with Guests, 90%of the time everyone ops to mingle and it ends up being lots of fun... More 

Portland, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Monica has created an unusual and very welcoming hideaway overlooking the Pitons and the sea from. Each room is unique and creatively architected, and furnished with care. There is nothing cookie-cutter about Crystals, and we were delighted, especially when Monica upgraded us to Silver Palm. We appreciated the champagne in the fridge, loved the breakfasts and couldn't believe how spacious... More 

Was this review helpful? Yes 1
Castries Quarter, St. Lucia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

My girlfriend and I planned to spend 2 nights at crystals to get away from the city for a moment, but as soon as we arrived i was so blown away that we immediately extended our stay. After staying at Crystals you'll never want to sleep in one of those boring, square rooms of larger hotels again.We stayed in the... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your very positive review and its wonderful to hear you enjoyed your stay with us here at Crystals. All our cottages are very well equipped to make it a home away from home from a full kitchen to patio with BBQ and of course a private pool, air condition for the hot sticky nights , even though... More 

Vancouver
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 5, 2015

My husband and I rented the Sugar Cane Cottage for a week and had a wonderful time staying at Crystals! I read a lot of the other reviews before choosing Crystals, and I agree it is definitely a rustic and ecletic place for the more adventurous type. It is very similar to renting a cabin in the woods in North... More 

Was this review helpful? Yes 2
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your positive and kind review. In reply to your knife situation in the middle draw one would find a knife sharpen, thank you for informing us we will point it out to all new Guests, its a bit hard to remember all the things to say on arrival, and usually the guests do ask if they require... More 

Baltimore, MD,USA
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 24, 2015

We stayed with Crystals for 10 days for our honeymoon, and we feel that we found a peaceful, secluded pocket of paradise on St Lucia. We stayed in the Papaya suite, and we do think that this is either the best or one of the best suites on the property (Papaya and Silver Palm rival one another for the title).... More 

Was this review helpful? Yes 2
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

appreciate your positive review, thank you so kind. Just a couple of points I would like to clarify all the items placed in the cottage we supply on arrival for all Guests . we never keep leftovers prom prior Guests apart from Coal; for the BBQ. The stainless steel Italian stove in Papaya is 2 weeks old and does have... More 

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