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Columbette, Soufriere, St. Lucia
Hotel amenities
Crystals
Ranked #2 of 12 Hotels in Soufriere
Certificate of Excellence 2014
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290 reviews from our community

Traveler rating
    238
    27
    15
    4
    6
See reviews for
16
223
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (82)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (56)
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    (83)
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Baltimore, MD,USA
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed with Crystals for 10 days for our honeymoon, and we feel that we found a peaceful, secluded pocket of paradise on St Lucia. We stayed in the Papaya suite, and we do think that this is either the best or one of the best suites on the property (Papaya and Silver Palm rival one another for the title).... More 

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

appreciate your positive review, thank you so kind. Just a couple of points I would like to clarify all the items placed in the cottage we supply on arrival for all Guests . we never keep leftovers prom prior Guests apart from Coal; for the BBQ. The stainless steel Italian stove in Papaya is 2 weeks old and does have... More 

Newburyport, Massachusetts
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First I would like to start by saying thank you to Monica, Martin, Jessica, Davidi and my forever friend Michelle :-) My fiance and I had read both good and bad reviews about this place but we still choose to book and take our chances. We will ALWAYS have the best memories of St Lucia here. We only stayed 3... More 

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your very kind and positive review. In reference to towels we give two large bath, two hand towels , 4 face and beach towels on demand, I have to say usually this works fine. we run Crystals on rain water so conserving water is a top priority. So delighted to hear you enjoyed our food and dinner... More 

Halifax, Nova Scotia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I am a St Lucian who has been living abroad for quite some time. I unfortunately don't get to go home very often due to the taxing nature of my job. However, I decided to book a long overdue and well deserved trip to St Lucia for my girlfriend and I. We had two friends, another couple from Detroit, meet... More 

Was this review helpful? Yes
Crystals-Soufriere, Public Relations Manager at Crystals, responded to this review

I thank you for your very positive and kind review , we are delighted you enjoyed your stay with us. Silver Palm is new and does have amazing piton and sea view and of course lots of beautiful furnishings and of course the outside area with its 40 ft pool and patio with BBQ is great for out door living.... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My husband, our two year old son, my mother, and myself stayed at Crystals(in Papaya Cottage) for one week in December. It is such a charming and unique place. Getting there was a bit tricky, as there are no street signs in St. Lucia and it's off the beaten path, but it's worth it once you get there! The staff... More 

Was this review helpful? Yes
Crystals-Soufriere, Director of Sales at Crystals, responded to this review

Thank you for your positive review much appreciated. Ref to heat and bugs, you did come in a period when the heat was exceptionally hot and humid its not that bad. most of the time its perfect with a nice wind up here, most of My guests don't even use the air conditioning . Our air conditioning units are not... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Let me start by saying, if your're looking for a resort similar to sandals, this is not the place for you. Crystals is an eclectic collection of "villas" hidden in the rain forest on the north ridge overlooking soufriere. Getting to it involves a ten minute climb along the main road followed by a five minute drive along an unpaved... More 

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Crystals-Soufriere, Director of Sales at Crystals, responded to this review

Thank you for your positive review much appreciated. Crystals is not a resort and we don't say we are, we are a boutique villa hotel , and as you clearly put it unfinished in other word we are always doing things here. We are now in the process of completing wonderful gardens and have just finished a beautiful path made... More 

Castries, Castries, St. Lucia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Friend surprised me with this get away for my birthday.Driving up to the location was rocky and a little confusing but getting to the final destination it was all worth it .The view was breath taking the ambience was great .It was truly beyond my expectations .Really didn't want to leave the villa but we had plans in the... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Director of Sales at Crystals, responded to this review

Thank you We love to have our locals come to visit , thank you. We appreciate your valid feed back and are delighted that you enjoyed your stay here with us at Crystals. We hope that you will come back and spend lots more birthdays with us More 

Spokane, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with my husband and children ages 14-21 over Christmas holiday. The resort itself is so unique and was also one of the most spacious places we have stayed. Our unit was an open air 3 bedroom, 3 bath with a very large kitchen, living room, deck, and it's own swimming pool surrounded by banana trees. On top of all... More 

Was this review helpful? Yes 3
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

It was a pleasure to have you and your wonderful Family here, I 100% agree Crystals is not for Children that is why on our website we have it clear no Children under 12, this is due to its unique tree house design while lovely not suitable for small Children. Low pressure, in fact I thought we mentioned and our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

It was a great exprience, the ambiance not forgetting the wood work ,friendly people, fresh atmosphere.i Definately had a great time .Already looking forward to the next set date.. If youre looking for place to relax and rejuvenate with great scenery ... Crystals is the place for you .. thanks guys continue the great work ...

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your time and effort to send in a review , we appreciate any feed back. We are indeed happy that you enjoyed your stay Thank you More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My friend recommend crystals as part of my city weekend getaway. This was the best decision ever made. Crystals is the truly a rare gem. From the architecture to the design each piece tells it's own story . You feel as if your in a fairy tales as it is out of this world. Truly something different and unlike any... More 

Was this review helpful? Yes
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

Thank you for your review and we are indeed delighted that you enjoyed your stay here Looking forward to seeing you all again soon More 

Providence, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We love St.Lucia. We stayed at sandals 2yrs ago and wanted something a bit more secluded. We found an ad for Crystals in a travel magazine and after reading all the reviews we could find, decided to book a trip this year. Upon arrival, we were warmly welcomed by Jessica who showed us around and brought us to our villa,... More 

Was this review helpful? Yes 1
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review

So kind tank you for your positive review, the pleasure was all our to have you both here and we are looking forward to seeing you both again soon Wishing you all the best for 2015 More 

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Additional Information about Crystals

Address: Columbette, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$
Number of rooms: 10
Also Known As:
Crystals Hotel Soufrière
Crystals St. Lucia/Soufriere
Hotel Style:
#2 Romantic Hotel in Soufriere
#5 Family Hotel in Soufriere

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