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Boucan by Hotel Chocolat

Certificate of Excellence
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Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Best prices for: 1 room 1 guest
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Boucan by Hotel Chocolat
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Boucan by Hotel Chocolat
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266 reviews from our community

Traveler rating
    190
    59
    9
    5
    3
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18
199
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Boucan by Hotel Chocolat
See the most recent reviews
1 review
5 of 5 stars Reviewed February 27, 2014

I was fortunate to get married on the ridge at Boucan by Hotel Chocolat. The breathtaking views were nothing short of miraculous. The island is a beautiful stunner and this resort was the perfect fit for it. The lodges are nestled clear into the landscape. They are beautiful, comfortable and so inviting I could have stayed for weeks. If you... More 

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

It was our honour and privilege to host your special day and to meet you friends and family. More 

Angers
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

This was a very nice surprise during our trip in Saint Lucia. We had a cocoa lunch, everything was made of cocoa even the pesto and the butter. The food was great and different. The only improvement that could have been made was on the dessert. it was very simple and chocolate could have offered so much more but it... More 

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Much appreciated More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2014

Architecturally beautiful hotel - love that there are a small number of rooms. Everything is pared back, unfussy in style, yet luxurious. I like that it seems to fit into the landscape authentically rather than dominate it like a brash 'resort' would. Food is amazing and whilst I usually come back from hotels several pounds heavier, the cuisine is light,... More 

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Generosity is a feeling which makes the welcome genuine. Really appreciate your lovely and insightful review More 

York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2014

Believe all the reviews . Total quality The staff were extremely helpful especially Adriana . The staff were the happiest people we came across on the island ...it was so nice to see Book it !! Only slight reservation ... you might get over-dosed on taste of chocolate ...yes ladies it is possible

Was this review helpful? Yes 1
Judy B, Head fo Guest Relations at Boucan by Hotel Chocolat, responded to this review

We liked your description 'total quality' but loved 'happiest'. Very kind review, thank you More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2014

My wife and I loved this restaurant. I was curious to how the cocoa in every meal concept would work but it worked very well. The food here is unique and the service is 1st class. Our regret is going there only once during our trip.

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Many of our diners approach our menu with curiosity to see how the cocoa we grow can be used as a savoury ingredient. I agree with you, it works! Thank you. More 

Essex
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2014

Being huge fans of the Hotel Chocolat products there was no way we, friend, daughter and myself were going to go to St Lucia and not experience a dinner at this wonderful restaurant so we made a rather long taxi drive and were not disappointed. The drinks and menu are all very imaginative, who would think of white chocolate included... More 

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Judy B, Head fo Guest Relations at Boucan by Hotel Chocolat, responded to this review

Very glad you make the trip to come and dine with us. Looking forward to welcoming you at our restaurant in London's Borough Market soon. More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed January 31, 2014

Our luxe lodge had stunning views and came with so many thoughtful touches - from a pre-loaded ipod and docking station, to a mobile phone, mosquito repellent, and jars of complimentary treats. The only small downside was the ceiling fan, which seemed very underpowered and was a bit pointless. However, the evenings were cool during our stay. The service was... More 

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Always lovely when all the little things are noticed - big thank you. As well as our current complimentary beach drop off, we have a fully equipped 'pop up beach club' ready to offer our guests but are just waiting for the government license first. We do of course, offer butter without roasted cocoa nibs if guests request it. More 

Maidenhead, Berks
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 30, 2014

My husband and I stayed a few nights as part of our honeymoon. Undoubtedly the highlights were the tree to bean and bean to bar tours. Cuthbert is a legend and the tour is so interesting and interactive. Definitely not to be missed. The rooms are very clean, modern and well equipped. The sofa is not the worlds most comfortable... More 

Was this review helpful? Yes
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for the compliments about our cocoa expertise, walks, sunset boat trip on Boucanier II and our restaurant cuisine. Doesn't sound like you experienced our on-site spa 'Cocoa Juvenate', which is highly rated and offers a range of relaxing and unique therapies at tree top level with a soothing breeze More 

Jeddah
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 25, 2014

I went with my wife and the service was extremely slow. It took 40 minutes and us reminding them twice for our drinks to arrive. It took one hour for the starters and no one cleared the table from the chef's tasting for an hour as well. It's either they are understaffed or untrained. Disappointing. Never again.

Was this review helpful? Yes 4
Judy B, Head fo Guest Relations at Boucan by Hotel Chocolat, responded to this review

We have carried out a full investigation into what affected our usually excellent level of service and have put in place safeguards to ensure this doesn't happen again. Deepest apologies and please do make contact with me at judy.buckley@thehotelchocolat.com in order that we may make some attempts to recover the situation. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

We spent the morning doing the Tree to Bar tour of the cacoa farm, which included grafting our own cacoa offshoot onto a tree and grinding beans with a mortar and pestle to make chocolate (definitely a workout.... you earn your chocolate). The tour was great; informative and interactive. It could be compared to Disneyland for chocolate. We then stayed... More 

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Really appreciate that you noticed the connection we are making between our cocoa agriculture and the hedonism of fine dining on cocoa cuisine - savoury and sweet. Thanks! More 

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