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Boucan by Hotel Chocolat

Certificate of Excellence
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Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
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Boucan by Hotel Chocolat
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Boucan by Hotel Chocolat
Boucan by Hotel Chocolat
Boucan by Hotel Chocolat
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267 reviews from our community

Traveler rating
    190
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    9
    5
    3
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18
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Boucan by Hotel Chocolat
See the most recent reviews
uk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 28, 2015

Dined in the restaurant tonight. The staff were lovely but the food was nothing special. The estate chocolate dessert was good, cocktails were good. The starter, main and even the espresso were very poor. Sorry but disappointing.

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Sorry to hear this. We are always happy to change dishes which don't hit the spot. 100% happiness is our purpose in life. More 

New York, NY
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

My friend and I just returned from St. Lucia for a girls trip and had a wonderful time in Boucan. I was overall impressed by the simple and clean decor, quality of service, friendliness, views of the Island from the property, and activities. Pros: A. Full breakfast was included in our rate and it was first-rate. It included a fresh... More 

Was this review helpful? Yes 3
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for the detailed review and glad we achieved mostly 'pros'. Our boats are indeed very popular. More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2015

I have just returned from Boucan after a holiday of a lifetime. I went with a girlfriend in celebration of special birthdays and we enjoyed the utmost relaxation thanks to the pool, restaurant and spa combined with the thrills of the experiences (we went on the Sunset Cruise, the West Coast Raiding party cruise and also did the Tree to... More 

Was this review helpful? Yes
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

And thanks to you! Laid back luxury is certainly what we aim to achieve. More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2015

We really enjoyed our stay here. The rooms had no windows and you can actually sleep with the natural rain forest sounds throughout the night. I was afraid that the insects and Mosquitos would cause us great pain during our stay but this never happened as our bed had a net. We also loved the complimentary chocolate, cookies and the... More 

Was this review helpful? Yes
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Definitely agree about the romantic feeling from being close to nature. We are pleased at how effective our custom-fitted mosquito nets have proven to be. Thanks for the kind review. More 

London, United Kingdom
Top Contributor
73 reviews 73 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 13, 2015

We are assiduous customers of Hotel Chocolat in London and this was one of our dream places to go. As the price is waaaay too expensive for us to stay too long, in our week-travel to St Lucia we booked only our last night in here. It was beyond all my expectations!!! It is a beautiful place surrounded by nature.... More 

Was this review helpful? Yes 2
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for coming to stay and connecting your existing chocolate experience with us, to a deeper cocoa experience at Boucan. Very glad to have you as a loyal customer. Deepest thanks. More 

Stafford, United Kingdom
Top Contributor
99 reviews 99 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 9, 2015

My wife and I had three nights at the Boucan by Hotel Chocolat and wished we had booked longer. On arrival we were made very welcome and offered a cocktail. We were then given a guided tour of the hotel and shown our room. All was exceptionally clean and our room had everything we needed for our stay plus some... More 

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Many guests comment that they wish they had booked for longer. We take that as a compliment and encourage and prospective guests to take your advice! Thank you. More 

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2015

While we didn't stay at the hotel, we did participate in their Tree to Bean and Bean to Bar Experience, making our own chocolate bar in the end. We came in on a cruise ship and were slightly late to the first part of the tour but Cuthbert quickly recapped what we had missed. As the nursery manager, he is... More 

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Please do book to stay with us and we guarantee a further wonderful experience. Glad you enjoyed our expert tour. More 

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2015

This place is simply stunning. If you are looking for a more natural, Eco-friendly, sustainable experience (you eat what they grow!), away from the typical beach resort, this might be the place for you. Nestled in the lush forest, next to the Pitons, the views are unbeatable. This resort is ideal for couples. If you want waterfront this might not... More 

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for pointing out our Eco-friendly and sustainable approach to true luxury and hedonism. Your review reads beautifully and made us smile. More 

Carthage, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2015

Spent five days with Judy and Phil who run a unique estate utilizing ,in some form, the cocoa bean from thousands of trees right at your doorstep. A prime location for viewing the majestic pitons both from your suite and the restaurant. Staff was quite accommodating, rooms are very comfortable and open-air, and the food exceptional. Janus, who owns the... More 

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

You hit the nail on the head - the cocoa bean is at the centre here - in the cuisine as a light spice and all around the rooms in our organic, ethical cocoa plantation. Such kind words in your review, thanks very much. More 

Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel is delightful in all ways. The food is fantastic, unique, and perfectly proportioned; staff are incredible; the surroundings are relaxing and beautiful. I stayed in a Lodge, and it was incredibly comfortable and everything I could have hoped for. I had the 'Everything Straight Up' package, which is a wonderful way to get everything covered and not have... More 

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

very touched by your lovely review and so looking forward to your next visit More 

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