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All 12 Soufriere hotels »

Boucan by Hotel Chocolat

4.5 of 5
Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Hotel amenities
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Complimentary bottle of wine
Boucan by Hotel Chocolat
Ranked #3 of 12 hotels in Soufriere
4.5 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveler rating
    37
    10
    2
    1
    0
Date Rating
essex
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 9, 2012
3
people found this review helpful

Having been a member of the chocolate tasting club since 2004, I wanted to visit this new hotel, We went for Sunday lunch, rooms what we could see, looked nice, but the site is not finished. The Boucan restaurant is lovely, woodwork and furnishings, and a beautiful view of one of the pitons. The swimming pool looked lovely and refreshing.... More

Was this review helpful? Yes
See 4 more reviews by jalousiegirl for Soufriere
Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
May 21, 2012

Our Sunday lunches are becoming a bit of an institution and a lovely way to spend a leisurely day, delighted you enjoyed it so much. We especially love seeing our Chocolate Tasting Club members and delighted to confirm that we have now offer 5% off all parts of our experience in Saint Lucia – spa, experiences, rooms, gifts as well... More

Bakersfield, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 4, 2012
4
people found this review helpful

Just got back to the states after a week long Honeymoon at Hotel Chocolat. Prior to coming here we had no idea of what the Hotel Chocolat brand was since it is not well known in the US. We definitely learned what they're all about during our stay. From the moment we arrived at the airport our shuttle driver (Agnus)... More

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
May 21, 2012

’ Thanks for your very comprehensive review and we certainly will take the few points of constructive criticism in the spirit you intend. We have a great desire to continuously improve and happy to confirm that we are working our way through your list with some vigour eg phones are now in all rooms, way markings are in place for... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

We recently returned from a seven night stay at Hotel Chocolat. My husband and I had one of the meticulously designed bungalows on the estate and our three teenagers another. They were luxurious without being ostentatious, comfortable and pleasing in every way. The sounds of the rainforest that seeped through the wooden shutters was magnificent. We were well cared for... More

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See 2 more reviews by WoolleyFamily for Soufriere
Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
May 21, 2012

You all certainly made the most of your stay with us – spa treatments, Gros Piton hiking, dolphin watching and cruising, zip wire, Bean to Bar experience… Thanks for the lovely review! More

London
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 28, 2012
6
people found this review helpful

Just back from a week staying at Hotel Chocolat and would wholeheartedly recommend it. Possibly the most relaxing week of our lives, the quality of the accommodation, the food and the service was oustanding. We upgraded to a Luxe pod which was well worth it. They're extremely spacious with great views - very comfortable bed and the most fantastic open... More

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
April 30, 2012

Thanks for your detailed review and glad you had a lovely time. Thanks also for specially mentioning 'Boucaneer' our hotel speedboat and the crew. More

Cedar Rapids
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2012
2
people found this review helpful

We had never heard of Hotel Chocolat until we read reviews on Trip Advisor. It was an amazing experience. We stayed in a 450 sq. foot lodge and it was lovely. The view of the Petit Piton was spectacular & we are still talking about the food at Boucan. The staff was wonderful. We did the climb up Gros Piton,... More

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Judy Buckley, Public Relations Manager at Boucan by Hotel Chocolat, responded to this review
April 30, 2012

Delighted your enjoyed your stay with us so much and congratulations on your successful ascent of Gros Piton. More

Rochester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2012
4
people found this review helpful

Arrived back in England today, having spent a week in Luxe Pod 7, which had amazing views of the pitons. And what a fantastic week. Transfer from the airport took about 45minutes. Luxe pods are superb, and definitely worth the extra cash over the regular pods. Room was huge, with a balcony larger than some hotel rooms, and a shower... More

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
April 13, 2012

Thanks so much for your kind and detailed review which will be very useful for prospective guests. More

South England
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2012
3
people found this review helpful

We wish it could have been longer. Wonderful location over looking the Petit Piton, fabulous meals and such caring staff. We were impressed by the ethical way the company works by employing so many local staff who were excellently trained. Also that the planation is organic. If you looking for the usual type hotel this is not for you, we... More

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See 2 more reviews by Cherry2548 for Soufriere
Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
April 13, 2012

Thanks for the comments about our training and development. We are striving to reach a more evolved level of service which is discrete and intuitive and less intrusive and robotic. Your comments will certainly help us on our way! More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2012
3
people found this review helpful

Hotel Chocolat is great! We staid in a luxe pod. The food was amazing. Creative cocktails. Best wine list in all of st. lucia. Room modern but still works with nature (amazing partial indoor outdoor shower). I loved our balcony and view of the pitons. Do the chocolate plantation tour. You get to graft your own coca tree!

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
March 27, 2012

Thanks for your review and delighted you appreciated the balance we a trying to achieve between nature and responsible luxury. More

California
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 23, 2012
2
people found this review helpful

The idea of a nature and beach holiday was attractive and the very positive reviews we read of the hotel and Boucan restaurant were enough to convince us to try it out even though we were somewhat apprehensive about having to eat in the same restaurant for 7 nights. As it turned out we need not have worried about the... More

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
March 27, 2012

Really appreciate your review and we would definitely recommend our hotel speed boat as the best way to be dropped off at the stunning local beaches. Our beach drop off/pick up service is free to hotel guests. More

High Wycombe, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2012
2
people found this review helpful

We have just returned from an absolutely wonderful week at Hotel Chocolat on the Rabot Estate. From the moment we were collected at the airport until, sadly, we were delivered back there for our return to the UK everything went exceptionally well. There are now two types of accommodation cottages called I - Pods and I Pod - luxe. The... More

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Judy Buckley, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review
March 27, 2012

Thanks so much for you detailed review, which touches on most of the subjects which a prospective guest here would like to know about. There is certainly plenty going on at Rabot Estate and delighted you enjoyed your stay! More

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Additional Information about Boucan by Hotel Chocolat

Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Price Range: PLN: $$$$

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