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All 12 Soufriere hotels

Boucan by Hotel Chocolat

4.5 of 5 Hotel   |   Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
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94%
Ranked #7 of 12 hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
cavyclaire Grand Cayman
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213 people have reviewed this hotel

Traveler rating
    149
    52
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    4
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16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Grand Cayman
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

beautiful and peaceful, amazing room with a fantastic view of petit piton - yes there are bugs in your room as well as a few lizards/frogs/birds but its what you expect when your room is wide open to the elements - this adds an extra bit of awesome to your stay - use your head and apply the bug spray... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Hotel Chocolat during the second half of our honeymoon. We wanted to stay in Soufriere because of the lush vegetation and proximity to beaches. The lodges are large and luxurious. They have a great open air feel with a semi outdoor shower and window shutters that open wide to take in the magnificent view of Petit Piton... More

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

I think you summed up our proposition perfectly, thank you! - "If you want a pampered, romantic, relaxing retreat without the all-inclusive cookie cutter Sandals experience, Hotel Chocolat was great". More

Cincinnati, Ohio
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is a joke!!! The food is terrible. Seriously disgusting. I couldn't eat the whole time. There are bugs everywhere in your room (this is why they give you complimentary bug spray). Our bed linens stunk so bad I could hardly sleep in the bed. They smelled like mildew. Gross!! The staff is rude and unresponsive. The place is... More

Was this review helpful? Yes 6
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

We take all feedback seriously and try to see how we could have done a better job if the feedback is negative. Having looked into the details of your very short stay (one night) it's difficult to see what else we could have done. Unfortunately it seems you just booked the wrong sort of hotel. We are a romantic, natural... More

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I would defiantly recommend this hotel to anyone who doesn't take money into vacation consideration, but for anyone who cares about the old saying "what you pay, its what you get" this defiantly does NOT apply to this hotel or the island. My wife and I arrived to Hotel Chocolat on 06/30 and stayed for a week, it was our... More

Was this review helpful? Yes 6
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for your feedback and we have taken on board several of the points you make. It's worth bearing in mind, though, that we do include a lot of things in our standard prices. Here are some of them: A) Service Charge - we don't make any charge at all for this or expect a tip. Great service is included.... More

West Yorkshire
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent ten nights at this idyllic heaven at the end of June. We had a warm welcome with a complimentary cocktail in the Club Boucan bar. We had booked a deluxe lodge (no 12) which had a fabulous view over the small Piton. We loved the free champagne in the room and rum punch! the little touches of chocolate... More

Was this review helpful? Yes 3
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Delighted you enjoyed your 10 day stay with us so much. Sounds like you made the most of it too! More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First impression was WOW what a view of the Piton as soon as you reach the top of the stairs – made climbing the steps from the car park after a 2 hour drive from Rodney Bay worthwhile! Our first time to Boucan restaurant, we arrived for lunch - pleasantly surprised to find it not packed to the rafters with... More

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Really appreciate your detailed review and analysis of the key things - service, food, atmosphere More

Windsor, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A group of friends and I stayed at Boucan by Hotel Chocolat for 5 nights at the end of May. We stayed in the regular lodges which were beautiful, always clean and very comfy. We dined almost every night at the hotel's restaurant, we had breakfast included as well and were always impressed with service. There was only one meal... More

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

'If you are looking for an escape Boucan by Hotel Chocolat is the place to go' - made us all smile when we read your words. Thanks so much. More

Gosport, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Husband and I stayed at Boucan by Hotel Chocolat for 7 nights from Sat 14th June in Lodge 3. We had an awesome time, the staff were very friendly, attentive and made our stay very comfortable. We dined at the restaurant 6 out of the 7 nights, we loved every part of our dining experience. The breads and spreads... More

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for your lovely and observant review. Have taken note of the points you made, for which we thank you, and are delighted your honeymoon was 'perfect'. More

West Cumbria
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had lunch at Boucon during our stay in St. Lucia in May. The food and wine were divine, nothing fancy, just quality food packed with flavour.....and chocolate. The views were simply stunning. Well worth the drive down the island for the most amazing experience.

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

The views are truly amazing, glad you enjoyed lunch More

SappiNY
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 19, 2014

My husband and I dined here one night while staying at Fond Doux. When we walked up the stairs to the dining room, I was in complete awe, the view was totally breathtaking and to our surprise we arrived right at sunset. The food was interesting and we enjoyed the chocolate concept in each of our dishes. We are big... More

Was this review helpful? Yes
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for the kind words. More

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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#3 On the Beach Hotel in Soufriere #5 Luxury Hotel in Soufriere #6 Family Hotel in Soufriere #8 Romantic Hotel in Soufriere
Hotel Class
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
Number of rooms
14

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