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All 12 Soufriere hotels

Boucan by Hotel Chocolat

4.5 of 5 Hotel   |   Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
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Ranked #7 of 12 Hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Gaynor L London, United Kingdom
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222 reviews from our community

Traveler rating
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    7
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for one night as part of our Honeymoon and it was perfect. Looked after and made to feel so special by all members of staff from the moment we arrived with a very warm welcome until we left with complimentary cocktails and champagne, private dinner table by the pool, flowers and flame torches, it was magic and so... More

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Europe
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went here to kick off our honeymoon. We were in one of the huts at the top of the resort, they are the larger ones from the options list. It is AWESOME. Go now. The service was a little too slow and laid back (and variable from server to server and day to day) in the restaurants but as... More

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Dover, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Boucan by Hotel Chocolat is one of the most luxurious hotels we have ever stayed in. Our room was very spacious and the bed was very comfortable indeed. The bathroom was amazing, with an enormous open-roofed shower, twin sinks and lots of space. The staff of the hotel are absolutely superb - they make it their mission to ensure that... More

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Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 8, 2014

My boyfriend and I found this gem on Expedia and it was a great value. The room was not what we expected...but better. Our lodge was spacious and rustic, but posh at the same time. It came with all the luxe amenities and services but still felt like we were in a tropical paradise. The service was wonderful and surroundings... More

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thank you! It's exactly that balance of natural and luxurious that we try to aspire to. More

Virginia Beach, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stopped by for lunch one day- no reservation and didn't know exactly where we were going so please keep that in mind. When we went, there wasn't clear signage and first we missed the left turn into the gated area. After a brief drive up the hillside, we turned around and tried again. The gate attendant told us it... More

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Glad you persevered and found us. Our chefs treat the cacao that we grow like a spice and each use of it has to be justified on the basis of flavour harmonies. Delighted you enjoyed. More

Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014

We booked a spur of the moment trip to St. Lucia and decided on Hotel Boucan for its unique location on cocoa plantation and affiliation as a design hotel. Overall we had a very pleasant stay, though frequently my husband and I found ourselves saying that while Hotel Chocolat would almost have something right, it only seemed to get 85%... More

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Judy B, Head of Guest Relation at Boucan by Hotel Chocolat, responded to this review

Thanks for your review. We do cover advice on local beaches in the our 'book of knowledge' in our rooms. The best way to enjoy the beach is using Boucanier, our private hotel launch. More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 19, 2014

Hotel: We stayed at the Boucan Hotel Chocolat as part of a two phase trip in St Lucia. We stayed for 4 nights in bungalow 1 on a half board plan. We chose Chocolat as part one so we could rest and recover from jet lag in a tranquil setting, someplace where we could sleep, relax and eat. Boy did... More

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Appreciate your balanced review, thank you. We have a variety of beaches we can visit in our boat and will be reviewing in light of your comments. At. Boucan we aim to relax and reconnect our guests to nature, sounds like you did! More

Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 9, 2014

We visited boucan twice - once for the Bean to Bar tour and once for a pre organised meal which was a wedding treat from my wife. The bean to bar was conducted on a balcony of a wooden shed type building which we never got to see inside. It was interesting and we enjoyed making our own chocolate. However... More

Was this review helpful? Yes 3
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

A few things seem to have added up for you here. We run our barbecue event once a week in the evening but never at lunch time, crossed wires here I think. The restaurant has a huge vaulted ceiling and three open sides with a breezeway and ceiling fans, giving a pleasant temperature as well as spectacular open views. The... More

Cincinnati, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

We did not stay at this hotel, but we did attend the Bean to Bar tour. It was fantastic! Kurt Regis was a fantastic tour guide. We got to "pick" a caco pod, taste the inside, and splice our own caco plants that will be planted on the estate. We leaned a lot about the agriculture that goes into making... More

Was this review helpful? Yes 1
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks,it's a unique way to connect cocoa in the fields to chocolate in your mouth, all by your own hands! More

Barbados
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 31, 2014

From the gatekeeper to the housekeeping staff, all the way through what a lovely experience. All were friendly, funny, and helpful. The food and setting were hard to beat. There was a complete sense of serenity about the place and I cant wait to go back. Hints to better? A bigger more detailed map of the nature trails about.....and someway... More

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Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thanks for hopping over from Barbados and appreciating the sense of serenity, it really is a magical place. We can certainly arrange for you to see around our working estate at the weekend if you let us know next time. Our field team work weekdays and although the estate grounds are open, the team are resting at the weekend. More

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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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