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All 12 Soufriere hotels

Mago Estate Hotel

3.5 of 5 Hotel   |   Upper Palmiste Road, Soufriere 00124, St. Lucia
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Mago Estate Hotel
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Ranked #11 of 12 Hotels in Soufriere
A recent review
3 of 5 stars Reviewed March 7, 2012
2BeachGoers Herndon, VA
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127 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Mago Estate Hotel
See the most recent reviews
Herndon, VA
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 7, 2012

I pretty much agree with the previous reviews. Mago has a fantastic location and is so unique. Too bad more attention isn't being paid to details. There are workers around there but they just don't seem to be accomplishing anything. What a shame! We paid less than $200US/night, so for us the price was right. Our worst complaint was the... More

Was this review helpful? Yes 3
MagoGM, General Manager at Mago Estate Hotel, responded to this review

Thank you for your comments. We are upgrading all aspects of the property right now, both physical and service-wise. We know that you will notice the difference as we re-introduce the new Mago to our guests. By the way, there are two really great white sand beaches only 10 minutes from the property. See you soon! More

England
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 3, 2012

Stunning location and really friendly staff. The view from our room was amazing. Do not pay full price as you will be extremely disappointed, but if you want a few nights with a beautiful view then go for it. The manager was very helpful with our complaints and seems to recognise that some serious investment is needed to help Mago... More

Was this review helpful? Yes 1
MagoGM, General Manager at Mago Estate Hotel, responded to this review

Yes! We are re-vamping the entire property right now, and relaunching Mago with physical upgrades as well as service upgrades. And, our food program has been completely upscaled by our award-winning Chef Consultant. I know that you would be pleased. So, come back and see what we've done. It's great!! More

Helsinki, Finland
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 21, 2012

Wow this place was really interesting.. As stated in the title, we thought that the biggest problem with this place was the discrepancy between how it's pictured in the marketing material and what it's actually like. Let me give you an example. While we were staying at Mago I was reading a (local) St Lucia guide that described the island,... More

Was this review helpful? Yes 4
MagoGM, General Manager at Mago Estate Hotel, responded to this review

Thank you for your comments. We are currently re-vamping our marketing to be more reflective of the Mago experience. One may see examples of this on our website and on our Facebook page. The dining experience has also had a major upgrade with the introduction of our internationally-acclaimed and the island's most creative Chef Consultant. The new Mago is taking... More

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 17, 2012

Through a UK website, we paid almost $300/night (inc 18% tax) for a 3-person room. We only paid that because our first 5 choices in the area were full on our dates. As I booked on-line, I didn't realise that we could negotiate. A lesson learnt ! At a sensible price (maybe $200/night max) this could be an incredible experience.... More

Was this review helpful? Yes 2
Home
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 12, 2012

My wife and I traveled to St. Lucia in Janaury of 2012 and for our last night, we left the WindJammer to stay by the Pitons. The Mago is literally a mess. The driveway leading in is broken and extremely difficult to enter. Once we found someone to check us in, we marched up and down flights of broken and... More

Was this review helpful? Yes 5
MagoGM, General Manager at Mago Estate Hotel, responded to this review

Sorry that you stayed before the re-do of the entire property. We are finishing a physical and service standard upgrade which includes a new food program designed by our well-known award-winning Chef Consultant. Give us another try and we'll make it VERY worth your while. Thanks. And, all the best... More

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 31, 2012

The Mago Hotel was the 3rd hotel we stayed at in St. Lucia. Facts: • We stayed in one of the “eco” rooms. Don’t be fooled that “eco” has anything to do with saving the environment besides the fact that they didn’t use any energy or materials to construct a fourth wall in your room. These rooms are totally open... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 29, 2012

We booked the Mago for the view and rooms looked an adventure being based in the forest on the hillside, despite some of the negative reviews on here. I found an excellent reduction on the Carib suites so was happy to try the hotel. Pro's: Huge room with beautiful decorations. Amazing view of Petit Piton from around the hotel (though... More

Was this review helpful? Yes 1
Marble Falls, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2012

1-10-2012 We just stayed 7 nights at Mago Estates. I'm putting this review in the Excellent section as a WARNING. Mago Estates is misrepresented online. It is not 3 star. It is not a relaxing place to visit. You will have between 50 and 100 steps to go up and down every time you want to eat, go to the... More

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 11, 2011

Pros: The staff is the friendliest on the Island! They make you feel like family! If you have issues with your stay, they are all over it! The views, location to town, beauty of the property are fantastic! We stayed in one of the rooms with A/C and it was very spacious. The porch was awesome! The continental breakfast was... More

Was this review helpful? Yes 4
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2011

Loved this hotel, especially as it is not a typical all inclusive resort where the hotel and food is molded to fit the 'typical American tourist'. It is for those who wish to experience something different. This hotel is amazing, with a charm I probably will not see anywhere else. On arrival we were given a room upgrade, the Carib... More

Was this review helpful? Yes 1
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Additional Information about Mago Estate Hotel

Address: Upper Palmiste Road, Soufriere 00124, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mago Estate Hotel 3.5*
Number of rooms: 18
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Also Known As:
Hotel Mago Estate
Mago Estate Soufrière
Mago Estate Hotel St. Lucia/Soufriere

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