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Sugar Beach, A Viceroy Resort

Travelers' Choice award winner
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Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Fifth Night Free
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Sugar Beach, A Viceroy Resort
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730 Reviews from our TripAdvisor Community

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Traveler rating
    547
    125
    37
    13
    8
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130
508
4
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (730)
  • Mar-May only
    (205)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (179)
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There are newer reviews for Sugar Beach, A Viceroy Resort
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Long Island, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

This was one of the most beautiful resorts I've stayed in. My husband and I celebrated our honeymoon/1-year anniversary here when it was still called the Jalousie Plantation. Our villa and the view from it was absolutely spectacular. This is one of the resorts in Soufriere that is on the beach - Sugar Beach. Patrons from Jade Mountain were coming... More 

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at what was then The Jalousie Plantation and is now Sugar Beach, A Viceroy Resort. We are pleased that you had a fabulous anniversary. As you may be aware, prior to our November 2012 rebrand and re-launch, well over $100 million was invested to renovate the entire... More 

Georgina, Canada
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 4, 2014

There are many very detailed reviews of Sugar Beach here that you can read. I will keep it short and sweet. The grounds are beautiful, the location is the best on the island, the staff and management are excellent. We were there on our honeymoon (as are about half of the guests, lol), and we could not be happier with... More 

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your positive comments on TripAdvisor. I am delighted that your honeymoon experience is etched in your mind for all the right reasons and that you would consider a return visit to Sugar Beach, A Viceroy Resort. We are looking forward to serving you again, perhaps for your next wedding anniversary.... More 

Morristown, TN.
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 1, 2014

Everything you could ever wish for, great villas, attentive valet services, wonderful restaurants on grounds and a fabulous spa. Not to mention the views, the gorgeous pool, and beautiful sunsets. If you love being spoiled, this is the place for you.

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your kind and encouraging comments about your recent stay at Sugar Beach, A Viceroy Resort. We try our best to do everything we can to make our guests happy, satisfied and always wanting to relive their holiday experience. Once again, thank you for taking the time to share your comments on TripAdvisor. Regards, André Boersma... More 

Los Angeles, California
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed September 29, 2014

For our week long trip to St. Lucia, my husband and I chose to stay at three out of the four resorts that made it onto Conde Nast's Gold List (Sugar Beach Viceroy, Anse Chastenet, and Jade Mountain). We started the trip with Sugar Beach Viceroy. We stayed in the Grand Luxury Villa and were quite happy with the awesome... More 

Was this review helpful? Yes 4
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort! We are very pleased to hear that our resort was your favorite and that you enjoyed the services that we offered, especially the romantic renaissance treatment at the Rainforest Spa. The spa team will be very happy with your comments. They... More 

atlbride09
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 27, 2014

My husband and I just returned from 8 days at Sugar Beach and had a lovely stay in one of the Superior Luxury Villas on the property (villa #701). The sea views from our private infinity plunge pool were a highlight of the trip and our Butler, Macrina really stood out in helping to make us feel pampered. She left... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day Thank you for commenting on your Wedding Anniversary experience at Sugar Beach, A Viceroy Resort. It comes as no surprise that your butler, Macrina delivered exceptional service that positively impacted your stay. She will be praised for a job well done. I am also happy to hear that you were very pleased with your accommodation and amenities, especially... More 

Macon, Georgia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 26, 2014

My sweetie and I had a magnificently romantic stay here. Our cottage was private and beautifully appointed. The service was excellent all-around. We spent a lovely afternoon in our plunge pool drinking "Tings" watching a gentle rain move between the peaks down to the sea.

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your positive comments. We are glad that we created this memorable experience for you and that you thoroughly enjoyed your stay at Sugar Beach, A Viceroy Resort. The staff will be very happy with your feedback. We hope that you will consider a return visit to Sugar Beach to relive this experience. Regards, André Boersma... More 

London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

My partner, teenage daughter and I spent 2 weeks here in August/September and all agree it was one of our best holidays ever. Our grand luxury villa with its own infinity pool was stylish and spotlessly clean. The staff from shuttle drivers to senior managers were all charming and helpful. Food also very good and varied in all the property's... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share feedback regarding your experience at Sugar Beach, A Viceroy Resort. We feel honored to know that we provided the best holiday experience for your family. Your comments speak volumes. We would welcome the opportunity to serve your family again. Hope to see you back again soon! Regards, André Boersma General... More 

Birmingham
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed September 24, 2014

We had a week here in September. Our package included breakfast but no other meals. The hotel is really, really good. Service is excellent throughout - we didn't use the butler service much, but the service in the restaurants and elsewhere really is fantastic. The staff, to a man, are brilliant. The quality of the rooms and communal spaces is... More 

Was this review helpful? Yes 5
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. We appreciate your feedback about both the areas that you were satisfied with, as well as the areas that were of concern for you. Our culinary team works tirelessly to ensure that they provide offerings that are appealing and affordable to every guest.... More 

Ronkonkoma, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

Paradise in a nut-shell. I've travelled throughout the caribbean within the past 7 years and the Sugar Beach resort is by far my greatest experience. Gorgeous mountainous views and unforgettable sunsets isolated my vacation into a timeless capsule filled with beauty and bliss. The hospitality offer by the butler's added with the luxury of my villa made my stay very... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Thank you for posting this glowing review about your honeymoon stay at Sugar Beach, A Viceroy Resort. We are delighted that our team members, in particular Chef Sydney, went the extra mile to create warm memories to last you both a lifetime. We hope to see you back again for many anniversaries to come. Regards, Andre Boersma General Manager More 

San Francisco, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed September 15, 2014

It took me quite a while to decide if I was going to give Sugar Beach a 4 or a 5. It really did. Many hours of debating with myself. On one hand -- it is clearly the best in St. Lucia. It is also extremely reasonably priced. On the other -- there are some big caveats, ones that some... More 

Was this review helpful? Yes 8
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you so much for taking the time to post this extensive review on TripAdvisor with feedback about your recent stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted that on balance you had a wonderful stay and found our accommodations and setting exceptional. I am sorry that the mosquitoes and... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Plunge pool(8)
  • Great room(4)
  • Rum Punch(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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