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Sugar Beach, A Viceroy Resort

Travelers' Choice award winner
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Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Sugar Beach, A Viceroy Resort
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Sugar Beach, A Viceroy Resort
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666 reviews from our community

Traveler rating
    500
    114
    31
    13
    8
See reviews for
119
465
2
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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There are newer reviews for Sugar Beach, A Viceroy Resort
See the most recent reviews
London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 21, 2014

Spent a long weekend here with my family celebrating my husbands birthday. What a beautiful luxurious stunning resort set in between two magnificent pitons. Cant say enough about this place. Its absolutely wonderful. Beautifully appointed villas/rooms ... fabulous staff, delicious food and just a great experience all round. This one resort that we will 100% revisit. The kids had a... More 

Was this review helpful? Yes 5
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for sharing your holiday experience with us. I am pleased to know that you had an amazing time at Sugar Beach, A Viceroy Resort. I am delighted you enjoyed everything we offered. It is always gratifying to read reviews such as yours. Once again, thank you for your business and feedback and we look forward to... More 

Hoboken, New Jersey
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2014

My wife and I recently enjoyed a 6-night honeymoon stay in St. Lucia in a villa at Sugar Beach. To put it plainly, our entire experience at Sugar Beach was sensational. While we weren't greeted by the pre-arranged transfer to our hotel, we made off easily in a cab. From the moment we arrived on the property and were welcomed... More 

Was this review helpful? Yes 9
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your honeymoon stay at Sugar Beach, A Viceroy Resort. Sugar Beach, A Viceroy Resort is a place where great and memorable stays are created. We work very hard to ensure that our guests enjoy every aspect of the time spent with us. Your comment speaks volumes of our continuous... More 

1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2014

My husband and I stayed at Sugar Beach Resort in January, 2014, as part of a 35th anniversary trip that involved a lot of planning and saving. We were upgraded from a Sugar Mill Room to a villa on the 500 level which was highly appreciated. Everything that has been previously said about this resort is true--- gorgeous location, superb... More 

Was this review helpful? Yes 9
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We would like to thank you for choosing Sugar Beach, A Viceroy Resort to celebrate your 35th wedding anniversary. Your comments and observations are well received. We strive to ensure that we create a versatile environment that all of our guests can enjoy regardless of their age. Having said that, I understand and sympathize with your comments. I... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2014

My husband and I spent our honeymoon at Sugar Beach in early September. If you're searching for a secluded, romantic getaway, look no further than this oasis between the Pitons. From start to finish, we were well accommodated for thanks to the caring and friendly staff in each facet of the resort. Our butlers were ready to help at a... More 

Was this review helpful? Yes 5
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort. I am excited to read that your experience was truly memorable. Our determined and caring staff always goes the extra mile to ensure that our guests are treated in the best possible way. I am delighted that the experience we created... More 

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 8, 2014

Having just got back from the Sugar Beach resort, I have to say WOW! Best resort we have ever stayed. If you can afford it, you would be mad not to go! We flew Upper Class with Virgin thanks to my air miles, which was a great experience from Gatwick VIP lounge to arriving in beautiful sunshine and the warmth... More 

Was this review helpful? Yes 6
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to write this extensive review about your experience at Sugar Beach, A Viceroy Resort. I am sure that your informative review with help others plan their stay. I am sorry that you had to experience the disappointment that you have highlighted with the three day closure of the Bayside Restaurant. We had... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed at Sugar Beach 5 nights as part of a 2 weeks holiday in St Lucia. We absolutely loved this hotel and did not want to leave it. Everything was perfect but what made our stay so good was the staff... Everyone is friendly and trying to make your stay perfect. We had villa 903 and the views were... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your feedback about your stay at Sugar Beach, A Viceroy Resort. Comments like yours bring great satisfaction to our team. We are pleased to hear that your stay with us was flawless and that you enjoyed the activities that you engaged in, especially the snorkelling. Our team members will be... More 

Long Island, New York
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

This was one of the most beautiful resorts I've stayed in. My husband and I celebrated our honeymoon/1-year anniversary here when it was still called the Jalousie Plantation. Our villa and the view from it was absolutely spectacular. This is one of the resorts in Soufriere that is on the beach - Sugar Beach. Patrons from Jade Mountain were coming... More 

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at what was then The Jalousie Plantation and is now Sugar Beach, A Viceroy Resort. We are pleased that you had a fabulous anniversary. As you may be aware, prior to our November 2012 rebrand and re-launch, well over $100 million was invested to renovate the entire... More 

Georgina, Canada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 4, 2014

There are many very detailed reviews of Sugar Beach here that you can read. I will keep it short and sweet. The grounds are beautiful, the location is the best on the island, the staff and management are excellent. We were there on our honeymoon (as are about half of the guests, lol), and we could not be happier with... More 

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your positive comments on TripAdvisor. I am delighted that your honeymoon experience is etched in your mind for all the right reasons and that you would consider a return visit to Sugar Beach, A Viceroy Resort. We are looking forward to serving you again, perhaps for your next wedding anniversary.... More 

Morristown, TN.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2014

Everything you could ever wish for, great villas, attentive valet services, wonderful restaurants on grounds and a fabulous spa. Not to mention the views, the gorgeous pool, and beautiful sunsets. If you love being spoiled, this is the place for you.

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your kind and encouraging comments about your recent stay at Sugar Beach, A Viceroy Resort. We try our best to do everything we can to make our guests happy, satisfied and always wanting to relive their holiday experience. Once again, thank you for taking the time to share your comments on TripAdvisor. Regards, André Boersma... More 

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 29, 2014

For our week long trip to St. Lucia, my husband and I chose to stay at three out of the four resorts that made it onto Conde Nast's Gold List (Sugar Beach Viceroy, Anse Chastenet, and Jade Mountain). We started the trip with Sugar Beach Viceroy. We stayed in the Grand Luxury Villa and were quite happy with the awesome... More 

Was this review helpful? Yes 4
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort! We are very pleased to hear that our resort was your favorite and that you enjoyed the services that we offered, especially the romantic renaissance treatment at the Rainforest Spa. The spa team will be very happy with your comments. They... More 

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