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Sugar Beach, A Viceroy Resort

5.0 of 5 Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Certificate of Excellence 2014
Sugar Beach, A Viceroy Resort
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Sugar Beach, A Viceroy Resort
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571 reviews from our community

Traveler rating
    428
    100
    27
    10
    6
See reviews for
104
396
2
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (571)
  • Mar-May only
    (140)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (130)
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is set in between two vast Pitons and nestled in the lush tropical mountains. Beach and Grounds are well maintained. Spacious rooms are well appointed. Beds/Bathrooms are luxurious. Staff is tentative. The Spa is unique. THINGS YOU NEED TO BE AWARE OF. OVERLY EXPENSIVE MEALS: Just know that the pricing is obscene. Examp. dinner without alcohol for two will... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel with almost all positives to say about it, though there are one or two things to be aware of if you intend to visit. In summary though, the location of hotel is excellent – very scenic and relaxing in between the Pitons - so much so that the area is visited every day by other... More 

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A resort that made me feel like royalty and family at the same time. Aside from the spectacular views, the delicious food, the endless excursions to explore, the beautiful sunset, the perfect location between the pitons, it was really the service that made me feel at home in such a beautiful place. Everyone at the resort made me feel like... More 

Was this review helpful? Yes 2
Jasper, Texas
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently returned from a six night stay at Sugar Beach in St. Lucia, and had it not been for our kids back home in the States, we probably wouldn't have returned! As many have stated before, you truly feel like royalty while staying at this boutique resort. I simply can't wait to return! Arrival was smooth... More 

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to write such a glowing and extensive review of your holiday at Sugar Beach, A Viceroy Resort. I am delighted that our warm and professional staff ensured that your first visit to the Caribbean and St. Lucia was memorable for all the right reasons. We try our utmost to offer our guests... More 

Merstham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Having visited the north of the island a couple of years ago, I was excited to be visiting the south west with my in-laws to their favourite holiday destination, Sugar Beach. I was certainly not disappointed. My husband & I stayed in the 300's cluster, which could not be faulted. As we walked up the steps we were met by... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your positive comments and for deciding to travel south for a stay at Sugar Beach, A Viceroy Resort. It is always gratifying when we receive reviews such as yours. After such a glowing recommendation from your in-laws, I am happy that we were able to not only meet, but exceed your expectations and to ensure... More 

Minneapolis
Top Contributor
97 reviews 97 reviews
48 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the most gorgeous restaurants we have ever experienced. The view is simply fantastic. The Grand Room overlooks the beach, lights sparkling, the ceiling high, and the dining space clean and extremely well managed. Even though we were not staying at the resort, we had no difficulty making a reservation. The staff was extremely professional. As an... More 

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your dining experience at the Great Room. Feedback such as yours helps us to improve both our service and the quality of items on our menus. I am sorry to hear that your main course did not meet your expectations and I am also disappointed that the situation was not rectified to... More 

England
Top Contributor
93 reviews 93 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the most beautiful places I've ever stayed in 14 years of frequent travelling. We stayed in a Superior Luxury Villa set slightly up the very steep hill where the resort is located, between the two imposing Pitons. Rather than being taken to reception and having to wait while the usual formalities are carried out, we were taken directly... More 

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort On balance it appears that you had a wonderful stay with the exception of the concerns that you have highlighted about the all inclusive meal plan. To clarify the points you made about the wine and water included on the meal... More 

Chappaqua, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just came back from our first trip to Sugar Beach at St. Lucia. We stayed in one of the one bedroom cottages on the hillside. It was at the 500 level, so we could walk to breakfast and the beach if we preferred or we could take a shuttle which is very easy. The cottage was very private and... More 

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to post your glowing comments about your recent stay at Sugar Beach, A Viceroy Resort. We are delighted to know that you were very happy with the very high level of service that you received. I will be sure to share your comments with the rest of the... More 

New York City, New York
Top Contributor
57 reviews 57 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome all around. first rate service, beach, views, food, rooms, privacy.....would love to go back. If I had to find a negative it would be the long ride to the airport, but well worth it.... Great hiking right there, great spa....beautiful sunsets.... Loved the place.

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your positive comments about on your stay at Sugar Beach, A Viceroy Resort. We are so glad that you enjoyed everything we offered. We try our best to provide top notch services and amenities to ensure the perfect holiday experience. Once again, thank you for your feedback, business and for considering a return visit... More 

Cambridge, MA
Contributor
17 reviews 17 reviews
7 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a travel agent, I have stayed in many hotels around the world. Sugar Beach is truly exceptional. It has a dramatic location: right between the two picturesque cone-shaped extinct volcanoes, the Pitons. Several of the other resorts in this part of St. Lucia have rooms with no fourth wall; they are open to their views--and to mosquitoes. We preferred... More 

Was this review helpful? Yes
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your glowing review. We are happy that as a travel agent you had the opportunity to stay at Sugar Beach, A Viceroy Resort and experience the quality service and amenities that we offer. Your comments speak volumes bearing in mind the type of work you do. I am sure that your feedback will assist travel... More 

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Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#1 Top resorts Hotel in Soufriere
#2 Luxury Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#2 Spa Hotel in Soufriere
#3 Romantic Hotel in Soufriere
#3 Family Hotel in Soufriere

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