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Sugar Beach, A Viceroy Resort

Travelers' Choice award winner
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Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Fifth Night Free
Best prices for: 1 room 1 guest
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Sugar Beach, A Viceroy Resort
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Sugar Beach, A Viceroy Resort
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645 reviews from our community

Traveler rating
    483
    110
    31
    13
    8
See reviews for
113
452
2
12
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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New Albany, Indiana
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on our anniversary trip. We have stayed at some fantastic places but this beat them all. So glad we chose this over Jade Mountain which we did dine at. We loved having our private pool and deck with view. The staff goes way overboard to arrange anything. The butlers are always helpful but never obtrusive. You are on... More 

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Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My sincere apologies to the wonderful staff for this long overdue review of Sugar Beach Resort. We vistied this idyllic spot in St Lucia during our recent holiday and spent the most perfect time relaxing on the beach and eating in the restaurants. Even though we were not hotel guests, this did not affect how much care, attention, warmth and... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went to Sugar Beach with my now husband to get married. Everything about the experience was perfect, and we couldn't have asked for more. The staff were so attentive and friendly, nothing was too much trouble. The food in all of the restaurants was great, and with three restaurants of different styles there was plenty of choice so we... More 

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London
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A simply wonderful place. The attention to detail in every single aspect puts it a cut above other places we've visited in the carribean. It was full while we were there but never felt busy so we managed to completely relax and unwind. Cannot wait to return.

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort. We are so happy to hear that you are already planning a return visit. Your comments speak volumes about the high level of service we offer. Once again, thank you for your feedback and business. We are looking forward to your... More 

London, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly, let me start by saying that this hotel could and should be getting 5/5. It is, without doubt one of the most beautiful places I have every stayed in my life. Nestled between the Piton mountains, with the rooms dotted about the rainforest, you could not ask for a more picturesque location. The rooms themselves (we had a grand... More 

Was this review helpful? Yes 9
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We appreciate you taking the time to provide feedback about your recent stay at Sugar Beach, A Viceroy Resort. I am sorry to hear how disappointed you were with the food and beverage offerings at the resort. Our culinary team works hard to prepare high standard dishes to suit a wide variety of palates. Nothing gives them greater... More 

1 review
4 of 5 stars Reviewed 1 week ago

We visited Sugar Beach on our honeymoon and would highly recommend it. Our trip was so relaxing. The resort feels very private and exclusive, located between the two Pitons. The private cove is beautiful and has some great snorkeling. The staff went above and beyond to make us feel at home for our 10-day visit. Great food and drinks. Caroline... More 

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ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your wonderful feedback. I am delighted you enjoyed your Sugar Beach experience. The individuals mentioned will all be commended for a job well done. Once again, your comments and business are greatly appreciated. Regards, André Boersma General Manager More 

Winchester
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The vast majority of reviewers have said how wonderful this resort is. I can only endorse these views. I would add one thing and that is the behaviour of the staff. Not only were they efficient, they were kind, friendly and made our stay. And we encountered none of the "problems" that some reviewers appeared to face. We look forward... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day Thank you for taking the time and making the effort to post this review about your stay at Sugar Beach, A Viceroy Resort. It is always great to know that the courtesies and services we extended positively contributed to a relaxing stay. On behalf of the entire team, we all look forward to welcoming you back in the... More 

Paris, France
Top Contributor
57 reviews 57 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

At the end of a long, narrow, mountainous, winding road, full of potholes, one finally arrives at this relatively isolated hotel on the beach. The small beach area is attractive with powdery white sand, large sun umbrellas with beds and mattresses and staff to service it all - and alongside a large attractive pool, dining and drinking facilities. The rooms... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your review about your recent stay at Sugar Beach, A Viceroy Resort. We are pleased that you enjoyed our facilities, amenities, professional and the warm friendly service provided by our staff. I am sorry if you found the prices in our restaurants more expensive that you had anticipated. Because of our island location, many... More 

Lymington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stunning location between the Pitons. Very authentic to have a villa in the rain forest overlooking the ocean. Beach and restaurant excellent which exceptional service and friendliness. Room superb and no sign of mosquitos. Little disappointed with the main restaurant as rather stuffy however very much a personal opinion. Impossible for us to believe that anyone could find Sugar Beach... More 

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your comments about you recent stay and the quality of service you experienced at Sugar Beach, A Viceroy Resort. We are committed to making every holiday experience exceptional and I am truly delighted that you enjoyed our first class service. Thank you once again for your review and we look... More 

Oak Hill, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two days on the beach at Sugar Beach and even though we were staying at another resort the staff treated our entire group (3 couples) as valued guests. In fact we had only planned on going one day, but we had such a great time we decided to go back the next day. The service was great and... More 

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your comments on TripAdvisor. We are very pleased to hear that you had an amazing Sugar Beach experience and that you enjoyed our services. Pascal will be very pleased with your comments. We will commend him for ensuring you left with some great memories. We hope you will consider a... More 

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