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All 12 Soufriere hotels

Sugar Beach, A Viceroy Resort

5.0 of 5 Resort   |   Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Ranked #3 of 12 Hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Eddie O Morristown, TN.
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517 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Morristown, TN.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything you could ever wish for, great villas, attentive valet services, wonderful restaurants on grounds and a fabulous spa. Not to mention the views, the gorgeous pool, and beautiful sunsets. If you love being spoiled, this is the place for you.

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Los Angeles, California
Contributor
18 reviews 18 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For our week long trip to St. Lucia, my husband and I chose to stay at three out of the four resorts that made it onto Conde Nast's Gold List (Sugar Beach Viceroy, Anse Chastenet, and Jade Mountain). We started the trip with Sugar Beach Viceroy. We stayed in the Grand Luxury Villa and were quite happy with the awesome... More

Was this review helpful? Yes 2
atlbride09
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I just returned from 8 days at Sugar Beach and had a lovely stay in one of the Superior Luxury Villas on the property (villa #701). The sea views from our private infinity plunge pool were a highlight of the trip and our Butler, Macrina really stood out in helping to make us feel pampered. She left... More

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Macon, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My sweetie and I had a magnificently romantic stay here. Our cottage was private and beautifully appointed. The service was excellent all-around. We spent a lovely afternoon in our plunge pool drinking "Tings" watching a gentle rain move between the peaks down to the sea.

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner, teenage daughter and I spent 2 weeks here in August/September and all agree it was one of our best holidays ever. Our grand luxury villa with its own infinity pool was stylish and spotlessly clean. The staff from shuttle drivers to senior managers were all charming and helpful. Food also very good and varied in all the property's... More

Was this review helpful? Yes 1
Birmingham
Top Contributor
51 reviews 51 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a week here in September. Our package included breakfast but no other meals. The hotel is really, really good. Service is excellent throughout - we didn't use the butler service much, but the service in the restaurants and elsewhere really is fantastic. The staff, to a man, are brilliant. The quality of the rooms and communal spaces is... More

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Ronkonkoma, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Paradise in a nut-shell. I've travelled throughout the caribbean within the past 7 years and the Sugar Beach resort is by far my greatest experience. Gorgeous mountainous views and unforgettable sunsets isolated my vacation into a timeless capsule filled with beauty and bliss. The hospitality offer by the butler's added with the luxury of my villa made my stay very... More

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ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Thank you for posting this glowing review about your honeymoon stay at Sugar Beach, A Viceroy Resort. We are delighted that our team members, in particular Chef Sydney, went the extra mile to create warm memories to last you both a lifetime. We hope to see you back again for many anniversaries to come. Regards, Andre Boersma General Manager More

San Francisco, California
Contributor
19 reviews 19 reviews
10 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It took me quite a while to decide if I was going to give Sugar Beach a 4 or a 5. It really did. Many hours of debating with myself. On one hand -- it is clearly the best in St. Lucia. It is also extremely reasonably priced. On the other -- there are some big caveats, ones that some... More

Was this review helpful? Yes 6
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you so much for taking the time to post this extensive review on TripAdvisor with feedback about your recent stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted that on balance you had a wonderful stay and found our accommodations and setting exceptional. I am sorry that the mosquitoes and... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Sugar Beach for the last 3 days of our honeymoon last December (only because it was too expensive to stay longer). First off, I have to mention the snorkeling, which was one of the best experiences of my life. Granted I'm no snorkeling expert, but I imagine anytime you come away feeling like you were swimming in... More

Was this review helpful? Yes 2
ABoersma, Front Office Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time and making the effort to post your comments about your honeymoon stay at Sugar Beach, A Viceroy Resort. While it appears on balance you had a wonderful and relaxing stay, I would like to apologise for the disappointments you experienced with your butler service. All of our accommodations are butler-serviced and usually... More

Prince Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The resort exceeded all my exceptions, our villa was wonderful, however, the staff made the stay one of the best I have ever had. The service level was unbelievable. I am Pepsi person, my wife made special request, and although the resort was a Coke place, the Butlers on their own made a special trip across the island to ensure... More

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for writing and posting this review of your recent vacation at Sugar Beach, A Viceroy Resort. In behalf of the entire team, I would like to say how delighted we are that you enjoyed your stay and that you felt welcome and pampered at every turn. We hope that you will consider a return visit soon.... More

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Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

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