We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Soufriere hotels

Sugar Beach, A Viceroy Resort

5.0 of 5 Resort   |   Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Hotel website
Hotel amenities
Offers & Announcements
Complimentary Nights
Save Saved
You added Sugar Beach, A Viceroy Resort to your Saves list
Sugar Beach, A Viceroy Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
92%
Ranked #3 of 12 Hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
thelston r Ronkonkoma, New York
Write a Review

511 reviews from our community

Traveler rating
    383
    89
    25
    8
    6
See reviews for
95
354
2
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Ronkonkoma, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Paradise in a nut-shell. I've travelled throughout the caribbean within the past 7 years and the Sugar Beach resort is by far my greatest experience. Gorgeous mountainous views and unforgettable sunsets isolated my vacation into a timeless capsule filled with beauty and bliss. The hospitality offer by the butler's added with the luxury of my villa made my stay very... More

Was this review helpful? Yes
San Francisco, California
Contributor
19 reviews 19 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It took me quite a while to decide if I was going to give Sugar Beach a 4 or a 5. It really did. Many hours of debating with myself. On one hand -- it is clearly the best in St. Lucia. It is also extremely reasonably priced. On the other -- there are some big caveats, ones that some... More

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at Sugar Beach for the last 3 days of our honeymoon last December (only because it was too expensive to stay longer). First off, I have to mention the snorkeling, which was one of the best experiences of my life. Granted I'm no snorkeling expert, but I imagine anytime you come away feeling like you were swimming in... More

Was this review helpful? Yes 2
ABoersma, Front Office Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time and making the effort to post your comments about your honeymoon stay at Sugar Beach, A Viceroy Resort. While it appears on balance you had a wonderful and relaxing stay, I would like to apologise for the disappointments you experienced with your butler service. All of our accommodations are butler-serviced and usually... More

Prince Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The resort exceeded all my exceptions, our villa was wonderful, however, the staff made the stay one of the best I have ever had. The service level was unbelievable. I am Pepsi person, my wife made special request, and although the resort was a Coke place, the Butlers on their own made a special trip across the island to ensure... More

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for writing and posting this review of your recent vacation at Sugar Beach, A Viceroy Resort. In behalf of the entire team, I would like to say how delighted we are that you enjoyed your stay and that you felt welcome and pampered at every turn. We hope that you will consider a return visit soon.... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband put a lot of time and effort into picking the perfect place for our honeymoon, and it paid off. This resort was unlike anything I have ever experienced. Upon arrival we were greeted by the most friendly butlers who always took care of us. It was the perfect combination of romance and fun. We wanted a place that... More

Was this review helpful? Yes 4
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to provide your feedback about your honeymoon trip to Sugar Beach, A Viceroy Resort. Comments such as yours help us to continually improve what we offer to our guests. I am happy to read that you had a memorable time for all the right reasons and that your butlers and our housekeeping... More

Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Then this is the place. Let me begin with, if you are on a limited vacation budget or get sticker shock easily, this is not the place for you. But, if you are ready for a GENUINE get away from it all experience, this is the place. If you are ready to be treated not only like the only guest... More

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, On behalf of the entire team I would like to say how delighted we are that you enjoyed your vacation at Sugar Beach, A Viceroy Resort. It is always gratifying to receive reviews such as yours and to hear how our team members provided the special touches and attention to detail that made your stay with us memorable... More

New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

At the end of August my wife, 2 daughters (Age 11 and 9) and I spent an amazing week at Sugar Beach. The setting of the hotel is absolutely stunning. The scenery is so beautiful you actual become desensitized after a few days, as everywhere you look is just gorgeous. We had reserved a Grand Luxury Villa but, to our... More

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time and making the effort to post this overwhelmingly positive review about your late August stay at Sugar Beach, A Viceroy Resort. I am delighted to read that you enjoyed the amenities and services we offer and that your accommodations were equal to the stunning views. I am happy that our occupancy levels... More

Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Sugar Beach late July for 10 nights with husband and 2 girls 13 + 17. Road to Sugar beach is very windy and I felt quite sick but when we arrived, it was all worth it, soo beautiful I cried.I did.....Nestled in between the Pitons, world heritage site, this is a location you won't forget soon. We had 2... More

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your glowing comments about your recent family vacation at Sugar Beach, A Viceroy Resort. We have to agree with your comments about our location. All of us here know how lucky we are to call the spectacular Val des Pitons and Sugar Beach our “office”. It is always gratifying when our guests feel how special... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've just got back from a 15 day holiday at the above property. I have never, ever had such a relaxing break. I unwound after approximately a day and melted into a world where I read, swam, ate, slept - and did nothing else. London seems like a bizarre place now I'm back. The staff are the unrivalled stars of... More

Was this review helpful? Yes
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, It is always gratifying to read reviews such as yours and to hear you had a wonderful and relaxing family holiday at Sugar Beach, A Viceroy Resort. I am confident that other readers of this forum will find your comments useful and your list of must-experience resort attractions a great guide for future stays. Once again, thank you... More

New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most beautiful place in the world sugar beach viceroy resort St lucia nice beach friendly staff good food it's a very unique place . excellent service best place to stay in St lucia if you thinking of taking a vacation

Was this review helpful? Yes 4
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for posting your comments about your stay at Sugar Beach, A Viceroy Resort. We completely agree with you that our location is one of the most beautiful in the world. We try our best to ensure the services and facilities that we provide are equal to the views. We hope to see you again soon and... More

Owners: What's your side of the story?
If you own or manage Sugar Beach, A Viceroy Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sugar Beach, A Viceroy Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Sabre Hospitality Solutions , Tingo, Priceline, Travelocity, Regatta Hotels, Despegar.com, Hotels.com, Odigeo, Otel and Jetsetter so you can book your Sugar Beach, A Viceroy Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

880 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (832)
Viewed
Dining (39)
Viewed
Room/suite (167)
Viewed
Pool/beach area (111)
Viewed
0:39
Videos (12)
Viewed
Hotel & grounds (100)
Viewed
View from room (59)
Viewed
Bathroom (19)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (323)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (5)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Soufriere with
any amenities