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All 12 Soufriere hotels

Sugar Beach, A Viceroy Resort

4.5 of 5 Resort   |   Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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92%
Ranked #4 of 12 hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Paul B Cuckfield, United Kingdom
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458 people have reviewed this hotel

Traveler rating
    344
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    5
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81
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
Cuckfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned following a 10 night stay at this hotel, which was fabulous. Everything was faultless. A beautiful resort complimented excellent and friendly service at all parts of the hotel, including the beach area. Great food at both the Bayside and the Great room which was a classical dining experience particularly if you sat on the veranda with... More

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Woodland hills California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just came back from a week vacation at Viceroy Sugar Beach, nothing but compliments to the Hotel in general. Wynnel and Alex our butlers were outstanding, Michaela at the Bayside was just the best . Sorry I do not remember all names, but everyone was just amazing. The property is stunning! The location ideal! Paradise for all! Thank you for... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a week's stay at the Sugar Beach. We are a family of four with two teenage daughters. The location of the resort is stunning and we couldn't fault it. Sugar Beach's position right on the beach was what led us to choose it over places such as Ladera and Boucan and at the end of... More

Was this review helpful? Yes 8
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start by saying this was the trip of a lifetime and I can't possibly understand how some reviewers found things to complain about in regards to Sugar Beach. We stayed from 7/2-7/10 in room 801 (luxury villa) and from the min we got there to the min we left we were treated like royalty. I am going to... More

Was this review helpful? Yes 3
Syracuse, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family traveled to St Lucia July 1 - July 8, 2014 and stayed at Sugar Beach in two lovely luxury villas (303 & 305). We were fortunate to have beautiful weather for the majority of our stay. Sugar Beach is a lush property nestled in the rainforest and tucked between the iconic Pitons. Remotely located I should add. The... More

Was this review helpful? Yes 3
Frisco, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Need I say more? We just spent our honeymoon at Sugar Beach. We stayed in a bungalow on the beach and I would highly recommend this if it is in your budget. The butlers are amazing, the view of the sun set behind the mountain each evening is amazing, the beach access is top notch and like no other. First... More

Was this review helpful? Yes 1
Kings Lynn
Top Contributor
52 reviews 52 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Instead of the usual review, I thought I would simply copy in the letter I sent to the resorts management. I think it sums up what we thought of Sugar Beach nicely! "Dear Georg, I am just writing to you having just returned from our Honeymoon which you kindly helped to organise. I normally leave feedback via Trip Advisor (which... More

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This Resort is not for the budget conscious traveller and probably best saved for honey moons and extremely special occasions. My trip with my whole close family (6 of use) was for my parent’s 25th wedding anniversary and renewal of their vows (so pretty special). We rented one of the residences at the hotel, which comprises of: 3 large bedrooms... More

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ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your positive comments about your family vacation ay Sugar Beach, A Viceroy Resort. We are pleased to hear that you were very happy with our offerings and that you had a perfect stay. I trust that your family members had an equally amazing time and that your parents in particular had a memorable 25th wedding... More

South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sugar Beach Resort has been meticulously planned, sited, and built and is incomparable in accommodations, service, amenities, and cuisine. Check-in occurs with your butler in the most beautifully decorated accommodations. I highly recommend the villas hillside set in lush foliage with private plunge pool, outdoor shower, and incredible view of the Pitons and Caribbean. The bathrooms are pure luxury with... More

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort. I am very happy to read that your stay was memorable for all the right reasons. We take pride in the top notch services that we offer to our guests and we feel happy that this was appreciated by you. Our... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were exceedingly impressed by this enormously romantic and stunning place! We came here for our honeymoon and had sky high expectations. But we must say - we were not disappointed! The accommodation: We stayed at the Sugar Mill Luxury Room, which is the cheapest they offer (but really not cheap!). Calling it a room would be a complete misrepresentation... More

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your Sugar Beach honeymoon experience on TripAdvisor. We are happy to know that the high level of service that you experienced exceeded your expectations in all areas. We are delighted that we created happy memories that will last a lifetime for all the right reasons. Our staff will be very... More

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Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sugar Beach, A Viceroy Resort 4.5*
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Top resorts Hotel in Soufriere #2 Spa Hotel in Soufriere #2 Romantic Hotel in Soufriere #2 On the Beach Hotel in Soufriere #2 Luxury Hotel in Soufriere #3 Family Hotel in Soufriere
Hotel Class
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort (formerly the Jalousie Plantation) is set amidst more than 100 acres of tropical rainforest on the island’s scenic Caribbean coast. Embraced by St Lucia’s majestic World Heritage-listed Pitons, the resort’s 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 
Number of rooms
78

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