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All 12 Soufriere hotels

Sugar Beach, A Viceroy Resort

5.0 of 5 Resort   |   Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Sugar Beach, A Viceroy Resort
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Ranked #4 of 12 hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
AngieM301 Christchurch, New Zealand
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490 people have reviewed this hotel

Traveler rating
    368
    83
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88
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Christchurch, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Sugar Beach for 4 nights during our week in St Lucia and being there really makes you feel like the rest of the world doesn't exist. It is the height of luxury with 3 butlers to see to our every need, gorgeous villa accommodation and a stunning white sand beach with cabanas to lounge and food and... More

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Columbus, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This review is a bit late considering we travelled in June 2013 but I felt compelled to write a review as the resort is so wonderful! Sugar Beach was one of my favorite holidays, hands down. From the absolutely unreal location between the two Pitons to the 'butler service' to the food/drinks- this place is 5-star luxury. We had a... More

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London
Top Contributor
59 reviews 59 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited for lunch and had a great, if quiet expensive, meal. This hotel has really upped its game and the food was considerably better than it has been in recent years. The staff also seemed happy and helpful, giving a feeling of great service and atmosphere. This is a very special place to visit and defiantly worth it. thank... More

Was this review helpful? Yes 1
Atlanta, GA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

St Lucia has several amazing resorts and Sugar Beach is one of the very best. Nestled in between the twin Piton mountains, the resort has amazing views and top tier services. Our family decided to take the vacation of a lifetime and rented one of the luxury villas for a week. With an infinity pool overlooking the ocean, a butler... More

Was this review helpful? Yes 1
Southend-on-Sea, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not a 5 star. Unfortunately we was a little disappointed. We came down from the Rendevouz (which is what you call a 5 star hotel). Let me get the good bits out the way. Beautiful scenery - the best Lovely beach Food is great Wifi everywhere Hotel rooms are nice Bad bits On Arrival they give you telephones to ring... More

Was this review helpful? Yes 4
Galway, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We got married here in November 2013 and it was absolutely fabulous. From the moment we booked any questions we had or anything we wanted was answered and accommodated! We were treated so well with everyone knowing our names, chatting to us and being genuinely interested in us. Winne, our butler was so amazing and thoughtful he had our room... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Sugar Beach for two wonderful weeks (29 July - 13 August) for our honeymoon. After a hectic few weeks before the wedding, escaping to somewhere like Sugar Beach was bliss. It's probably one of the most beautiful places on earth to stay and the friendliness and helpfulness of all the staff at Sugar Beach made it extra... More

Was this review helpful? Yes 1
Hertfordshire
Contributor
14 reviews 14 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just had 8 nights at Sugar Beach, and I can see there are flaws, but our stay was fantastic. Sherman, who really should be noticed by senior management, is a wonderful, refreshing opening gush of enthusiasm and professionalism. His attitude to service is outstanding. Our room was lovely, room 309, with breath taking views over the resort and... More

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, On behalf of the entire team, thank you for taking the time and making the effort to post your feedback about your recent family holiday at Sugar Beach, A Viceroy Resort. I am particularly pleased to hear that so many of our team members contributed in such a positive way to your stay. Sherman is certainly one of... More

Walnut Creek, California
1 review
5 of 5 stars Reviewed 1 week ago

We recently went to Sugar Beach in July. We were a little afraid to go during the "rainy" season but soon learned it didn't really rain much more during the rainy season than the "dry" season.. Needless to say the weather was great- a few morning sprinkles and then sunny most of the day. When we arrived at the resort,... More

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ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your glowing review about your July vacation at Sugar Beach, A Viceroy Resort. Our location is spectacular and it is clear you made the most of the facilities available right here at the resort including the National Marine Reserve just steps off the beach and the wide range of watersports available. It is always... More

Dublin, Ohio
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We just completed a week stay in a Villa (304, to be exact), and have nothing but the highest compliments to pay to this resort and the staff. I read a lot of reviews prior to our arrival, so I was on the lookout for some of the touch points from other folks, but we just didn't have anything bad... More

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Your feedback and comments about your recent stay at Sugar Beach, A Viceroy Resort are deeply appreciated. I am delighted that you had a flawless and relaxing stay and that the special courtesies extended to you contributed to a positive experience. Thank you especially for your comments about Nathalie from our beach team. This is just the kind... More

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Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Top resorts Hotel in Soufriere #2 Spa Hotel in Soufriere #2 On the Beach Hotel in Soufriere #2 Romantic Hotel in Soufriere #2 Luxury Hotel in Soufriere #3 Family Hotel in Soufriere
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Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort (formerly the Jalousie Plantation) is set amidst more than 100 acres of tropical rainforest on the island’s scenic Caribbean coast. Embraced by St Lucia’s majestic World Heritage-listed Pitons, the resort’s 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 
Number of rooms
78

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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