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All 12 Soufriere hotels

Sugar Beach, A Viceroy Resort

5.0 of 5 Resort   |   Sugar Beach, Val des Pitons, Soufriere, St. Lucia
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Ranked #3 of 12 Hotels in Soufriere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
dotters Atlanta, GA 30062
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525 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, GA 30062
Top Contributor
177 reviews 177 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fond Doux and Le Chocolat Boucan have made arrangements with the hotel so that their guests can use this beach. (We also stopped here with the Mystic Man Sunset Cruise.) It is just lovely! Quiet and serene. There's a very nice bar and they were serving patrons under the trees. There are fancy chairs (for the guests) and on a... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent a long weekend here with my family celebrating my husbands birthday. What a beautiful luxurious stunning resort set in between two magnificent pitons. Cant say enough about this place. Its absolutely wonderful. Beautifully appointed villas/rooms ... fabulous staff, delicious food and just a great experience all round. This one resort that we will 100% revisit. The kids had a... More

Was this review helpful? Yes 1
Hoboken, New Jersey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently enjoyed a 6-night honeymoon stay in St. Lucia in a villa at Sugar Beach. To put it plainly, our entire experience at Sugar Beach was sensational. While we weren't greeted by the pre-arranged transfer to our hotel, we made off easily in a cab. From the moment we arrived on the property and were welcomed... More

Was this review helpful? Yes 4
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your honeymoon stay at Sugar Beach, A Viceroy Resort. Sugar Beach, A Viceroy Resort is a place where great and memorable stays are created. We work very hard to ensure that our guests enjoy every aspect of the time spent with us. Your comment speaks volumes of our continuous... More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at Sugar Beach Resort in January, 2014, as part of a 35th anniversary trip that involved a lot of planning and saving. We were upgraded from a Sugar Mill Room to a villa on the 500 level which was highly appreciated. Everything that has been previously said about this resort is true--- gorgeous location, superb... More

Was this review helpful? Yes 7
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We would like to thank you for choosing Sugar Beach, A Viceroy Resort to celebrate your 35th wedding anniversary. Your comments and observations are well received. We strive to ensure that we create a versatile environment that all of our guests can enjoy regardless of their age. Having said that, I understand and sympathize with your comments. I... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent our honeymoon at Sugar Beach in early September. If you're searching for a secluded, romantic getaway, look no further than this oasis between the Pitons. From start to finish, we were well accommodated for thanks to the caring and friendly staff in each facet of the resort. Our butlers were ready to help at a... More

Was this review helpful? Yes 5
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort. I am excited to read that your experience was truly memorable. Our determined and caring staff always goes the extra mile to ensure that our guests are treated in the best possible way. I am delighted that the experience we created... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having just got back from the Sugar Beach resort, I have to say WOW! Best resort we have ever stayed. If you can afford it, you would be mad not to go! We flew Upper Class with Virgin thanks to my air miles, which was a great experience from Gatwick VIP lounge to arriving in beautiful sunshine and the warmth... More

Was this review helpful? Yes 5
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to write this extensive review about your experience at Sugar Beach, A Viceroy Resort. I am sure that your informative review with help others plan their stay. I am sorry that you had to experience the disappointment that you have highlighted with the three day closure of the Bayside Restaurant. We had... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Sugar Beach 5 nights as part of a 2 weeks holiday in St Lucia. We absolutely loved this hotel and did not want to leave it. Everything was perfect but what made our stay so good was the staff... Everyone is friendly and trying to make your stay perfect. We had villa 903 and the views were... More

Was this review helpful? Yes 1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your feedback about your stay at Sugar Beach, A Viceroy Resort. Comments like yours bring great satisfaction to our team. We are pleased to hear that your stay with us was flawless and that you enjoyed the activities that you engaged in, especially the snorkelling. Our team members will be... More

Long Island, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the most beautiful resorts I've stayed in. My husband and I celebrated our honeymoon/1-year anniversary here when it was still called the Jalousie Plantation. Our villa and the view from it was absolutely spectacular. This is one of the resorts in Soufriere that is on the beach - Sugar Beach. Patrons from Jade Mountain were coming... More

Was this review helpful? Yes 2
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your stay at what was then The Jalousie Plantation and is now Sugar Beach, A Viceroy Resort. We are pleased that you had a fabulous anniversary. As you may be aware, prior to our November 2012 rebrand and re-launch, well over $100 million was invested to renovate the entire... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are many very detailed reviews of Sugar Beach here that you can read. I will keep it short and sweet. The grounds are beautiful, the location is the best on the island, the staff and management are excellent. We were there on our honeymoon (as are about half of the guests, lol), and we could not be happier with... More

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your positive comments on TripAdvisor. I am delighted that your honeymoon experience is etched in your mind for all the right reasons and that you would consider a return visit to Sugar Beach, A Viceroy Resort. We are looking forward to serving you again, perhaps for your next wedding anniversary.... More

Morristown, TN.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything you could ever wish for, great villas, attentive valet services, wonderful restaurants on grounds and a fabulous spa. Not to mention the views, the gorgeous pool, and beautiful sunsets. If you love being spoiled, this is the place for you.

Was this review helpful? Yes 3
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your kind and encouraging comments about your recent stay at Sugar Beach, A Viceroy Resort. We try our best to do everything we can to make our guests happy, satisfied and always wanting to relive their holiday experience. Once again, thank you for taking the time to share your comments on TripAdvisor. Regards, André Boersma... More

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Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

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