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The Landings St. Lucia

Certificate of Excellence
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Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia
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1 room 1 adult
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The Landings St. Lucia
The Landings St. Lucia
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661 Reviews from our TripAdvisor Community

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There are newer reviews for The Landings St. Lucia
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed January 20, 2014

The Landings – the land of staggeringly bad service! The General Manager states that The Landings “is a distinctive hotel”. He is right but sadly for the wrong reasons. He states that what sets the hotel apart from others “is careful anticipation of your needs”. He adds that the hotel’s “desire to be of service is paramount” and “we delight... More 

Helpful?
22 Thank acrg8
Lyle P, General Manager at The Landings St. Lucia, responded to this review

Dear Reviewer, we would like to thank you for your detailed comments about your stay with us here at The Landings St. Lucia. Firstly, we apologize for any inconvenience you may have had during your stay and from your review, there were many. We pride ourselves in delivering a 5 star luxury resort experience and unfortunately, we didn't deliver to... More 

Chicago, Illinois
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 12, 2014

first, our 3 BR condo was excellent. Its not clear from the website (at least to us), but it is fully equipped with a dishwasher, washer/dryer, coffeemaker (coffee packets as well), etc. Our room 103 was next to the Beach Café, had lovely landscaping with hot tub and then led three steps to the beach. We were also provided with... More 

Helpful?
4 Thank GoHawks5
Lyle P, General Manager at The Landings St. Lucia, responded to this review

Thank you for staying with us and for taking time to write your review. We think that you described tour villas perfectly including the "volunteer" cats. We attempt to tell our guests about the hotel cats, which are well cared for, including spaying or neutering. We seldom have a negative experience about these wonderful critters. The Landings is a proud... More 

Stockholm, Sweden
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 9, 2014

Stayed an a beautiful 2 bedroom suite with beach view. Interior beautiful and views stunning. Jacuzzi on the balcony overlooking the ocean and the sunset. Beach really nice. Beach restaurant not so good in terms of food and service. Surprised by this as the property is high class. Room service food quality a lot better though. There is a fine... More 

Helpful?
3 Thank TravelistAnna
Lyle P, General Manager at The Landings St. Lucia, responded to this review

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ny, ny
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 6, 2014

The Landings is a gorgeous property that sprawls a bit. Being close to the ocean/restaurant is a big advantage if you are a beach person. We loved our room and the decor. The beach is terrific and we utilized every water activity they had to offer. The people working the beach, security, sports, towels are friendly and happy though food... More 

Helpful?
6 Thank arbella8
Lyle P, General Manager at The Landings St. Lucia, responded to this review

It is wonderful to get such detailed reviews from our guests, especially the Senior Reviewers on TripAdvisor. Thank you for your time and especially thank you for staying with us. Soory for the mistakes we made in communicating to you about excursions and information. I have shared your comments with our Leadership Team. The Landings has three swimming pools, 88... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 1, 2014

The Landings is a superb location, with well-appointed rooms and facilities. The staff is attentive and incredibly hard-working. The beach staff is great -- but don't expect speedy service if you're sitting out on the sand for the day. The restaurant offerings are slim, with just two choices -- but the service and food at the Palms is fantastic. The... More 

Helpful?
5 Thank Kacey F
Lyle P, General Manager at The Landings St. Lucia, responded to this review

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Rougemont
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 31, 2013

Stayed in early Dec 2013, the property appeared largely vacant, but as we came to learn it is mostly an older crowd that tends to stay in or lounge at the beach reading. The rooms and grounds were incredible, well maintained and you could not ask for more out of the rooms. The hot tub was a great add on... More 

Helpful?
3 Thank wetracing
Lyle P, General Manager at The Landings St. Lucia, responded to this review

We agree that our food and beverage is first rate....thank you for your comments! Thank you especially for taking the time to write about your stay. We truly appreciate hearing from our friends who have stayed with us. We thank you and want you back soon! More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 29, 2013

The Landings has many superb attributes and this really is a 4.5 star review. Spent Christmas week 2013 with my and another family there. The accommodations are very spacious and were the best we have ever had on a family vacation: a very large two bedroom suite with full kitchen, dining area, living room, and large terrace with an outdoor... More 

Helpful?
1 Thank JTMSAM
Lyle P, General Manager at The Landings St. Lucia, responded to this review

Hello to “Excellent Accommodations, Staff, and Beach - 4.5 stars” We think you described us perfectly. Thank you for your nice words about our associates. You mentioned some concerns about our Concierge and we accept that we should have done better. Sorry that we slipped. Please send me an e-mail direct if there is anything I can do, especially in... More 

Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

I went to St.Lucia with my mom and aunt. We had booked a beach view room, but when we got there they were out so they gave us a suite. It was huge. It had 3 bedrooms, a kitchen, den, a hot tub on the back balcony and a half bath. The rooms looked brand new and were very clean.... More 

Helpful?
3 Thank Hilandl
Ocean, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 19, 2013

I would like to thank Mr Lyle Pauls and his wonderful staff for one of the best, if not the best vacations I have ever had! I have traveled all over and have experienced many fine hotels,but this place is exceptional! From the moment we arrived and saw the beautiful beach front suite which we were upgraded to until the... More 

Helpful?
4 Thank Jack S
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 13, 2013

Just returned to the UK after a weeks stay in the Landings Resort in St Lucia and wanted to the time to feedback on what was an absolute amazing week and great place to stay. We spent a lot of time looking around on various websites for St Lucia for the best place to stay and the Landings exceeded our... More 

Helpful?
3 Thank BrizerME
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