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Bay Gardens Beach Resort

Certificate of Excellence
Hotel website
Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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25% off room rate
Bay Gardens Beach Resort
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Ranked #2 of 17 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 8, 2013
Michelle B Barbados
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1,174 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (445)
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There are newer reviews for Bay Gardens Beach Resort
See the most recent reviews
Barbados
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

My friend and I stayed here just for a weekend, we found all the staff were friendly, approachable and accommodating. The room we had was a garden view with 2 large beds, the room and bathroom were spacious and clean. The first night my friend was closing the patio door and the handle sort of came off but we notified... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We pride ourselves on providing exceptional service, and the team enjoys knowing they’ve done a great job. Thank you for being our guest and we hope you will come back again. More 

Wokingham, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2013

My husband and I have just spent a week at the BGBR. It is a very nice hotel on a great beach - and definitely the best hotel on Reduit Beach. We didn't want to stay at an AI hotel and we chose this place as there are plenty of restaurants around. We had some nice meals at the Fire... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Thank you for your recommendation, it’s greatly appreciated. We’re very pleased that you enjoyed your Bay Gardens experience this much. This time of year really is great to get a quiet and peaceful vacation, so good choice. We hope that you will visit us again in the future. More 

Pembroke Pines, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

OMG!!! This resort is just beautiful!!!! We booked our airport transfer from the airport with Pentagon Taxi. It was an hour and half drive from the airport to hotel, but it didn't feel like it. Pricillis from Pentagon is a good guy....he answered all of our questions while in route to the hotel, told us we picked one of the... More 

Was this review helpful? Yes 1
Port of Spain, Trinidad
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

Stayed at Bay Gardens Beach Resort from 26th to 30th August -had a very relaxing vacation. Maria our housekeeper was EXCELLENT -keep up the great work Maria!! Lester & the front desk girls were all friendly & very helpful. Garvin, 1 of the bar staff was very pleasant. Joseph & the Security guys were all fabulous at the front gate... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 4, 2013

Having recently returned from St Lucia which may I add is a beautiful jewel in the world, this country is well worth a visit and will certainly be returning to experience the wonderful breathtaking views again. This hotel has the potential to be amazing but there are things that desperately need improving. First of all I will start with the... More 

Was this review helpful? Yes 4
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We hold our Housekeeping team to very high standards and to learn that these standards were not met in your case is disappointing for us. We will use your feedback to ensure that this sort of situation is not repeated in the future. We will also discuss your feedback with our team at Hi Tide so that we can maintain... More 

Trinidad
1 review
5 of 5 stars Reviewed September 3, 2013

Booked last minute with barely any references or investigating into where I was going to stay but was uterlly excited when I arrived. Great service, BEST BREAKFAST EVER, and friendly and courteous staff. Great job guys, looking forward to sharing and experiencing it all over again.

Was this review helpful? Yes
Trinidad
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2013

Nice clean great location staff exexcellent break fast supper must give shout out to lester very kind helpful gentleman and olive or olivia can't remember but you were so nice and pleasant had to mention also to the hotel driver our tour guide at no extra cost was willing to give advice on where to visit and the must see... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We’ll pass on your thanks to Lester and Olive. Thanks for choosing us and we hope to see you again in the future! More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 31, 2013

I have had a fantastic time at the Bay Gardens Resort. The staff are absolutely marvelous. The food was really good. The view of beach from my hotel was amazing. There was so many different forms of entertainment and activities. I loved it so much I bought a timeshare. I highly recommend the Bay Gardens Resort.

Was this review helpful? Yes
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We’re happy that we were able to make your vacation a fantastic one. We look forward to welcoming you back next year! More 

UK
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 31, 2013

Great location, lovely rooms and excellent service - all this has been said before. Yes, we'd go back in a flash. However, there was an issue over the type of room we'd booked and this is worth mentioning as it might help future guests. We tried to sort out our problem over a period of many days but the management... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

The issue of the miscommunication is very unfortunate, but thank you for giving us the chance to make it right during your stay. We’re very pleased that you enjoyed your time with us and would love to have you as our guests again. Good call on the Beachfront rooms, the views are just spectacular. More 

Trinidad
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2013

Great reception, warm, courteous and helpful staff. Excellent services. Ideal and safe for children. Clean surroundings. We had a great time. Would recommend to others, especially if you have children.

Was this review helpful? Yes 3
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