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All 17 Gros Islet hotels

Bay Gardens Beach Resort

4.0 of 5 Resort   |   Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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Ranked #2 of 17 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 23, 2013
alyson c Exeter, United Kingdom
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1,064 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Bay Gardens Beach Resort
See the most recent reviews
Exeter, United Kingdom
1 review
5 of 5 stars Reviewed March 23, 2013

Just had another fantastic two weeks at Bay Gardens. When we arrived we were welcomed with hugs by the staff who remembered us from last year. We had a suite this time overlooking the pool and could still see the amazing beach and sea. With great resturants ,bars,shops and supermarket all close by, this hotel is the perfect location. Walking... More 

Was this review helpful? Yes
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Hugs and kisses for our family! We appreciate your repeat visits and we are also looking forward to your next visit. More 

Appleton, Wisconsin
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 21, 2013

like any resort in the carribean I could list all the small things that are wrong, the chipped paint or needed fixing but I try to overlook that sorts of stuff. overall this was a great place to spend our honeymoon and we are hoping to get back there again soon. the resort itself was in a great spot close... More 

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baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We look forward to welcoming you back. Thank you for providing this honest feedback, we will certainly use it. One point to note, we do provide a pool/beach drink service to our guests. Again, we’ll see you soon! More 

London
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2013

This was our third trip to St Lucia, and to the Rodney Bay area, which we like because of proximity to the beach, restaurants, shops and activities. Having seen the BGBR in construction, we decided we'd like to stay there in the future, but last year it was full up, so we booked early this year, and found it met... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Thank you for your recommendation and for staying with us. We appreciate your pointing out the issues that you experienced and we will definitely be working on ensuring that all is made right. Thanks again! More 

Wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2013

Having just arrived back in freezing cold Uk must say what a great place this is. Fab pool staff great good food. Only thing I could fault was they could have had a few more sun beds.I was a bit disappointed with the beach and the fact the sea was very rough,having spent the week in Antigua before arriving here... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Getting back to freezing temperatures is never easy. The sea is not always this way, patches of bad weather can affect it but this is not consistent thankfully. And we would be happy to have you as our guest again should you visit the island in the future. More 

Willow Grove, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 16, 2013

2nd year here was awesome.from start to finish bay gardens is the nicest place on the island.walking distance to shopping and dining but more important the staff is best.thanks to ali for his dedication on making my trip another fantastic one.note;it is an hour and half 80dollar cab ride but its soooo worth it. see ya next year!

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baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Thanks for choosing to stay with us again and deciding on taking a third visit. You’re definitely part of the Bay Gardens family! More 

Cottage Grove, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

Our trip to BGBR was the best experience for us. We were there for two weeks and also got married while we were there. I have to say that everything went even better than I imagined. I believe it is the staff and management that make it such a wonderful vacation resort and a great place to get married. I... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Congratulations to you again! It makes us feel extremely good to read such a glowing review. We will pass on your thanks to our team members who will no doubt be just as pleased. We do hope to see you again in the future. More 

Oxted, United Kingdom
Top Contributor
60 reviews 60 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 13, 2013

We stayed at this hotel for only a couple of nights before sailing to Grenada. The location is superb until the cruise ships are in. Then the beach in front of the hotel is packed, rows and rows of tourists looking very red in the face and not coping terribly well with the rum punches !! When we arrived in... More 

Was this review helpful? Yes
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

A short and pleasant stay is always good. The parking issue might have been a miscommunication on the part of our security officers, but generally you are allowed to drop off bags then park in the lot. We certainly hope that you’ll stay with us again next time you’re in St. Lucia. More 

Haverfordwest, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 8, 2013

We stayed at the Bay Gardens Beach Resort in February to celebrate my wife's birthday. It was the second time we had been to the Caribbean and the first time to St Lucia. We are so pleased we chose to stayed at the Bay Gardens as everything was wonderful - from the welcome, the standard of the room, the friendliness... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

You truly are more than just our guests and this is why we treat you this way. Great to see that your first St. Lucian visit was such a good one. We would have loved the opportunity to show you more of our culinary range, as we’re certain you would have enjoyed it. We’re looking forward to that next visit. More 

Windsor, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 7, 2013 via mobile

Well back to reality! Just wanted to share how wonderful the BGBR was for a wonderful family vacation. I read all of the reviews before going, and I truly searched for a bad one but did not see any. Kinda wondered if they had some way of deleting them... But after our trip realized it really was that great. Went... More 

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

We’re glad to have been able to give you an escape from reality! There is pretty much something for everyone in St. Lucia. If the kids were in their 20s there are a number of great bars and nightclubs they would have enjoyed within walking distance. We would be happy to share our beautiful island with all of you again... More 

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2013

This should be a top resort but for the unprofessional attitude of 2-3 staff. But first, the good bits. The housekeepers are thorough, pleasant & totally honest. I cannot praise them highly enough, as with the breakfast/kitchen staff. I do not eat meat and they were happy to concoct fantastic breakfasts for me. Penny on the front desk is warm,... More 

Was this review helpful? Yes 5
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time out to leave this honest review. As you mentioned, this is not the standard we hold our team members to and it is very disappointing to read that such a situation has occurred. We will continue to instil our core values into our team members to ensure that we have 100% positive energy from... More 

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Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Hotel Style:
#1 Luxury Hotel in Gros Islet
#1 Spa Hotel in Gros Islet
#1 Business Hotel in Gros Islet
#2 Top resorts Hotel in Gros Islet
#2 On the Beach Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#3 Family Hotel in Gros Islet

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