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All 16 Gros Islet hotels

Bay Gardens Beach Resort

4.0 of 5 Resort   |   Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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93%
Ranked #2 of 16 hotels in Gros Islet
Certificate of Excellence 2014
A recent review
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928 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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There are newer reviews for Bay Gardens Beach Resort
See the most recent reviews
NY
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing time at the Bay Gardens Beach Resort!! A group of 43 of us stayed there for our destination wedding. Everyone raved about how wonderful the hotel was! The rooms are gorgeous, the beach is lovely, and the pool is so much fun. The bar and restaurants also serve wonderful food and drinks. I would say the... More

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking out the time in your busy schedule to leave us a review on our property and for joining us to celebrate this amazing occasion. Your comments are of course very much appreciated and valued by our entire team. We pride ourselves in being the best at guest comfort and happiness from the way our staff greets... More

Barbados
1 review
3 of 5 stars Reviewed 2 weeks ago

Our stay in the hotel was overall disappointing. The shower had no hot water and even after it was "fixed" by the maintenance it remain the same for the entire stay. We also got a room next to one being renovated. Fortunately, we were there during a weekend which means, not too much was going on there but all the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on our property, your comments are greatly appreciated and valued. I am sorry to hear that you did not have a great experience with us. This is of course not the standard of Bay Gardens Beach Resort. As one of the most important priorities at our resort is guest... More

London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the bay gardens resort and the welcome was "welcome Home" That is just how it felt a home from home feeling. But, of course, we knew we were a long way from home. I have absolutely no complaints about our stay at BGRS. The only regret I have is that we didn't stay longer. Keep up the good... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I decided to visit St. Lucia for my birthday this year. And, of course, I didn't think of anyplace but Bay Gardens Resort & Spa. It was simply a "birthday to remember." The staff knew that it was a special occasion. So, upon arrival in my stately 2 bedroom unit overlooking the Caribbean Sea, I was greeted with a bottle... More

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for choosing us as your destination for your birthday and for taking time to review our property. We are glad that you had a birthday to remember. We make sure all special occasions deserve the celebration it requires and I am glad you enjoyed our gift to you. Our staff also are very proud of the service they... More

Long Beach, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I just got back from our honeymoon at the Bay Gardens Beach Resort, and we had the time of our lives. Every person we met in St. Lucia was so hospitable and warm, and treated us great. Upon arrival at BGBR we were welcomed with complementary rum punch cocktails and fruit baskets. Before we left we were... More

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review our property and choosing us for your honeymoon destination. We are glad that you had the time of your life with us. We pride ourselves as Saint Lucian's in being hospitable and warm and I am glad you got to experience that. Our number one priority is guest comfort and happiness and... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I booked this trip last minute as we were indecisive as to where to go and we are so happy we did. It was an amazing experience. Our room was upgraded to a poolside view and was very clean & modern. We also received champagne & a fruit platter because it was our honeymoon. Being that both... More

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review our property and choosing us for your honeymoon experience. We pride ourselves in being the best in in guest comfort and happiness and in keeping with that we try our best to upgrade our honeymooners. I will be sure to pass on all your compliments to those staff members that made your... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my boyfriend spent 7 nights at this hotel in June and we had a wonderful time. The service from the staff is great, they make you feel really welcomed and our Virgin rep (Peggy) was friendly. One of the staff members in particular at the Aqua Vista Bar was lovely and I would recommend anyone to ask her... More

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review our property. Your comments are very much valued and appreciated. We are thrilled that you had a 7 wonderful nights at our resort. Our top priority is guest comfort and happiness and I am glad that you got to experience just that from our staff and the facilities. We cant' wait to... More

Surbiton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent 5 days of our holiday in St Lucia at BGBR. The initial greeting at the front desk was lovely and made us feel really welcome. On the whole the staff were good and delivered service with a smile. The service did vary from person to person and from day to day but this is part of the charm... More

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on our property. All your comments are greatly appreciated and valued to our entire staff. From the time you arrive at our resort, you will find that our staff take great pride in delivering the best in guest comfort and happiness and it does not end there. It continues... More

Amsterdam, Noord-Holland, Netherlands
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, with a perfect location. Since it is right at the beach, there were a lot of watersports activities. Which was awesome! Apart from a few things, it was a very nice stay. The employees are all very friendly and it seemed like it was happy hour the whole week. Shoutout to Olive at the front desk, Mickey, Elran... More

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time out to review our property. Your comments are very much appreciated and valued. Our staff really pride them selves in being the best for guest comfort and happiness and they try to build a memorable experience for everyone. Its unfortunate that you had those two issues during your stay but I can assure you... More

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay at St-Lucia’s Bay Garden’s Beach Resort and Spa. From the time and all through my stay I had a really good time. Situated in Rodney Bay the Bay Garden’s Beach resort and Spa has a truly great view of the entire beach all along the bay area. Sitting outside on the beach you could... More

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review our property. Your comments are very much valued and appreciated. We are glad that you had a very pleasant stay with us. Our award winning staff are the backbone of our establishment and they really take care of guest comfort and happiness on a very high scale. I am sure they are... More

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Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Reservation Options:
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Gros Islet #1 Business Hotel in Gros Islet #1 Spa Hotel in Gros Islet #2 Romantic Hotel in Gros Islet #2 On the Beach Hotel in Gros Islet #2 Top resorts Hotel in Gros Islet #4 Family Hotel in Gros Islet
Hotel Class
Official Description (provided by the hotel)
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 
Number of rooms
75

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