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Bay Gardens Beach Resort

Certificate of Excellence
Hotel website
Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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25% off room rate
Bay Gardens Beach Resort
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Ranked #2 of 17 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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1,176 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Spent New Years in St Lucia. Beautiful beaches, great climate, and friendly people. Resort clean although bathroom in master suite did have occasional sewer smell. Food mediocre at resort. Short walk into town is a must for dinners. We had an elderly traveler with us and taxis would take you in for 5 dollars. While we enjoyed the resort, like... More 

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I am not sure where to start so I will start with my phone calls and e mails to the resort before we arrived letting them know that we would be doing the all inclusive. Lilian Paul told me we did not qualify for the hotel transfers or massages because we were only staying 7 nights and those things were... More 

Was this review helpful? Yes 1
New York City, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with my husband and 2 twenty something daughters last week. We had a one bedroom beachfront suite which was large, clean, and well maintained by housekeeping. The staff could not have been kinder or more helpful. The hotel is well located on a beautiful beach with pristine water. We had a dinner at Hi tide and also... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We traveled as 3 families, 6 adults and 6 teens. This was our first visit all together to a hotel without it being all inclusive, which we thought would be more difficult to manage than it was. On the whole, we had a great time, but we spent a lot more money than we would have at an all-in. The... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. It was great to accommodate your extensive family and I am glad that you all had a great time. I am glad to hear you got a great experience with our accommodations which are spacious and comfortable... More 

MO
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful property on the best beach on St. Lucia. Fast Wifi throughout resort and on the beach. Walking distance to grocery store, shop, restaurants and many bars. Hot tub and pool that is open all day and night long. I would recommend taking your own voltage converter since the property is 220 volts, 50 cycles. Nice bar onsite. Only ate... More 

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Gloucester, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited this hotel 5 years ago and usually don't visit anywhere twice. But we had enjoyed it so much that we did venture here again and we were delighted it a second time. The hotel is not an IKEA furnished pseudo-hotel, but is a little quirky in décor and definitely a family run hotel, with great staff, good clean... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review and for choosing us for the second time. We really appreciate not only the feedback but the positive and kind words that I will pass on to our entire team. We hope to get the opportunity to welcome you back once again to experience the level of service and... More 

Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Small hotel with beachfront access. Lovely big rooms and bathroom with good quality towels. The bed was very comfortable and the room was kept very clean and tidy throughout our stay. Efficient and friendly check in and out. Only one restaurant/bar which was very quiet at night with not much entertainment. We ate our evening meal there once which was... More 

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. Your feedback is very important to our entire team. We are glad to hear that you enjoyed our accommodations. As per your feedback, we will be looking into the breakfast service as well as consistent service from... More 

Houston TX
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice property that is not really a "resort" by most standards. Do not expect Sandals or the like. It is a smaller hotel with a small spa and restaurant and bar. The rooms are nice and are huge. The grounds are lovely and a 10 minute walk to the grocery store and mall. The hotel sits... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Resort itself is beautiful and clean. Beach area is onsite which is always nice. Staff would carry your chairs to the spot you wanted to sit, Our room was pool view and very quiet. As a matter of fact the resort is extremely quiet. No entertainment, no pool activities, no music. The staff is very friendly always asking if you... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay. Your feedback is greatly appreciated by our entire team and we are glad that you enjoyed the clean and relaxing environment we strive to maintain. In regards to our entertainment, we will look into the matter very closely. We are located in the entertainment capital... More 

Old Lyme, Connecticut
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I went with two other couples and the experience was not good at all. The food was not favorable or warm and the service was extremely slow even though they were not busy. All our rooms had problems with either bugs, towel racks falling off the wall, lights not working, sheets never changed, etc. Other than the... More 

Was this review helpful? Yes 4
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to give us your feedback of your recent stay with us. I am sorry to read that your experience did not meet your expectations, this is not the standards we have become known for on Trip Advisor. We are also located in Rodney Bay Village which is home to the two largest malls with... More 

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