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All 16 Gros Islet hotels

Bay Gardens Beach Resort

4.0 of 5 Resort   |   Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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35% off + Airport Shuttle
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93%
Ranked #2 of 16 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Shirley B Cambridge, United Kingdom
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970 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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English first
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Once again we had a lovely time and would definitely recommend this hotel. Nothing is too much trouble for the staff and as i had travelled with my partially disabled Mother the staff were more than helpful in assisting to her needs. The breakfast was lovely and ensured that every member of my family came back to the UK a... More

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The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We selected Bay Gardens Beach Resort as the 'base' for our wedding in St Lucia. We had travelled the year before to research the best place to host 50+ guests who would be travelling with us. Bay Gardens ticked many boxes for the right reasons - the location is superb (just at the end of Rodney Bay and easily walking... More

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London
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I chose this resort for a 2-week vacation following reviews we had read on Trip Advisor, and we weren't disappointed. We were warned that booking it through Interval we could only have a pool view rather than a sea view, but what we were given actually had both. However, having lodged a request with receptionist Nal, a... More

Was this review helpful? Yes 1
long beach
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent our anniversary at this resort in August this year. The hotel gave us a special treat; Champaign in our suite and fresh cut fruit on the fridge. Our daughters made arrangements for a special dinner at the restaurant; it was wonderful to see the sun set while we ate a scrumptious meal. We had such... More

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for choosing us to help celebrate such a memorable occasion and leaving a review on your stays at the Bay Gardens Beach Resort and Spa. We love to make every new experience special, and going above and beyond for our honeymooners and repeat guests is standard practise. We treat all our guests like family, starting from the warm... More

Romford
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Bay Gardens Beach Resort great, would return. Staff great especially Vaugn who does a great service. Breakfast ok but have had a lot better. Wound not go all inc as there are some fantastic restaurants close by and a lot cheaper than hotel. You have to get used to the looky looky men on the beach but once you have... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review your stay with us at the Bay Gardens Beach Resort and Spa. We are delighted that you had a great experience. Our new enhanced all inclusive plan now includes our Dine Around Program which allows our guests to dine at all the fantastic restaurants in the area. This means if you were... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Far too many repair issues and food was not very good at their on premises restaurant The room had serve real repair issues from numerous lights that didn't work to the air conditioner being extremely loud and repairs could not be done unless you waited in your room Who want to travel to an island resort and sit in their... More

Was this review helpful? Yes 1
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

Thank you for leaving your feedback; however, we must state that it is not our standard to have our guests wait in their rooms to have repairs done, so it is a bit difficult to understand your comments. Additionally, we do our best to switch guests’ rooms in the event that there are multiple issues in their room. In closing,... More

Kingston, Jamaica
1 review
5 of 5 stars Reviewed 1 week ago

Before I got to the hotel, I already felt really welcomed. I called in to say I would be arriving late and Olive was so bubbly and friendly, I felt like she was an old friend from way back. My friend later asked me how I knew her as he couldn't believe we had never met. When I arrived she... More

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort. Your comments here are very much appreciated and valued to our entire team. Your experience always starts with our warm welcome where we try to make every guest feel like this is their home away from home. We are... More

Summit, New Jersey
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 1 night since we have chartered a sailboat. We paid $260 for a double room (2 adults and 2 kids) w/out breakfast. We paid $100 for breakfast that I would think twice about paying $40 under normal circumstances. Overall, it is a 3 star hotel charging 5 star prices in low season. Nice location... More

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baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review

It is disappointing to learn that you were not satisfied with our breakfast. We would like to understand and discuss the nature of your complaint and ask that you email kstlouis@baygardensresorts.com to give us a bit more detail. Thank you More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Room are great. Staff friendly. DVD player was not working, we were promised that it would be repaired but this did not happen. The kitchen staff are a credit to Bay Gardens Beach Resorts. The resort is rather small but with lots of accommodation. The cleaner we had was excellent. The air-con was fantastic. I loved my room. Free wifi... More

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa in beautiful Saint Lucia. We are thrilled to hear that the accommodations and staff were something that met or exceed your expectations. It is unfortunate that we could not meet your expectations on our DVD player, and... More

1 review
5 of 5 stars Reviewed 1 week ago

Upon arrival, we were greeted with great service and this continued throughout the entire trip. It was definitely a great experience, rather than just a stay. The room was nice, the employees were beyond pleasant, and the food was delicious! Whenever we stay in St. Lucia, we will definitely return to this lovely beach resort as our choice of accommodation.

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to review your recent stay at the Bay Gardens Beach Resort in Saint Lucia. Your kind words about our service are greatly appreciated, and we will certainly pass along your compliments to our valued staff. Additionally, we're pleased to hear that the accommodations and amenities exceeded your expectations. We do look forward to the... More

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Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bay Gardens Beach Resort 4*
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet

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