We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay Gardens Hotel

Certificate of Excellence
Hotel website
Rodney Bay Village, Gros Islet 1892, St. Lucia
Special Price
Summer Savings - 43%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Bay Gardens Hotel
Professional photos View all
Browse nearby
Bay Gardens Hotel
Write a Review

594 reviews from our community

Traveler rating
    230
    256
    81
    17
    10
See reviews for
79
256
41
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (594)
  • Mar-May only
    (210)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (173)
All months
There are newer reviews for Bay Gardens Hotel
See the most recent reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic time, a couple of issues with staff & locals were dealt with quickly, efficiently and effectively. Very nice room, superb food. Big thanks to ms Patrick, Amella, Richard and security guards Austin and Anthony. Our 2nd trip to Bay Gdns, we loved it so much my daughter bought a timeshare. From Audrey & Remi

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you Audrey and Remi for such kind words on your recent stay at the Bay Gardens Hotel. I will be sure to pass on all your compliments to the team and we look forward to welcoming you back for a third time. More 

Reading, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The Bay Gardens Hotel is a great place to stay and is clearly working hard to further improve its levels of service. To build on the foundation of the lovely island of St. Lucia and convenience of its Rodney Bay location, staff are unfalingly polite, the rooms and public areas are attactive and clean and the food is tasty and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Hotel. We always love to hear feedback on our team members especially when they do a great job. We will look into what you have mentioned in an effort to continue to provide the best in comfort and service and will have... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at Bay Gardens for our Christmas vacation. It was a pleasant experience overall. The open concept of the hotel along with the gardens and many palm trees made sure you knew you were in the carribean which was very nice. The breakfast buffet was enjoyable each morning. For dinner one night, I ordered risotto which... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your stay during the Christmas season at the Bay Gardens Hotel. We are glad that you enjoyed the well kept environment along with our breakfast service along with the service our team members provide. It would be wonderful to welcome you back soon. More 

Battle Creek, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was a little bummed out when I realized I had booked into the hotel and not the resort, but that changed the first day. The hotel is just around the corner from the supermarket, mall and numerous bars and restaurants, whereas the resort, while on the beach, is about 15 minutes walk from town. The hotel offered an hourly... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We do allow our guests to use most of the facilities of our sister Bay Gardens Beach Resort and Spa and I am glad you did still enjoy the Hotel. Our team members pride themselves in providing excellent service coupled... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

My family and I came to St . Lucia for a family reunion. We stayed at the bay garden hotel in the pineapple building. The room was a descent size for our family of 5. We had 2 double beds and a pullout couch. It was very quite both at night and during the day. Breakfast was amazing which featured... More 

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay at the Bay Gardens Hotel. I am glad that you were happy with your accommodations but were not aware of the extra charge for breakfast regarding the children's breakfast. This is something we will surely be looking into. I am glad our team members could... More 

Bountiful, Utah
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Bay Gardens for 6 nights. Perfect location, right in the middle of all the restaurants and shopping. The room was large. The kitchenette was nice so we made breakfasts and lunches every morning. And the hotel is right next to the supemarket too. The house cleaner also washed up our dirty dishes after which was a nice... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that our location was perfect for you and that our accommodations were to your liking. Our breakfast service is one of our top priorities and I am also glad to hear that you enjoyed it.... More 

phoenix,arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I guess by the reviews I was expecting more. Bay Gardens Hotel worked for us but is a average property. We stayed one week in a 1 bedroom kitchen unit and added 1 day in a standard room. The Hotel is 15-20 minute walk to the beach on the main road. The shuttle runs 1 time per hour. There is... More 

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to give us feedback on your recent stay at the Bay Gardens Hotel. We will be certainly looking into what you have mentioned as this is not the standard from our team members. We strive to create a comfortable and friendly atmosphere with all our guests as it is a top priority of ours.... More 

Georgetown, Guyana
1 review
4 of 5 stars Reviewed 4 weeks ago

This was my 2nd stay there. Last year we stayed at the hotel, and this year we stayed at the Inn just across the road from the hotel. Both are alright. Once I am going to St. Lucia, we will stay there. Maureen & Brian.

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for choosing us once again and I am glad to hear you had a wonderful stay. We look forward to welcoming you back once again. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience, all the staff was friendly and warm, everyone was sincere and accommodating. The breakfast was excellent, the omelettes were great. The servers were very efficient, quick and friendly. It is located close to Rodney Bay where you can always fins entertainment and restaurants to accommodate your needs and holiday requirements. It is located close to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Hotel. Our team members strive to create a warm and friendly environment and I am glad you got to experience just that. I hope you took away some great memories and we look forward to the opportunity in welcoming you back to... More 

St. John's, Antigua
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at Bay Gardens for 3 nights. Perfect location, right in the middle of all the restaurants and shopping. Had at lovely time, we had a Jr Executive suite, big room, clean and comfortable, lovely little kitchenette. All the staff were pretty friendly and helpful .... Loved the access to their sister property. enjoyed our stay thoroughly

Review collected in partnership with this hotel

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

936 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (261)
Viewed
Pool/beach area (49)
Viewed
Dining (24)
Viewed
Hotel & grounds (63)
Viewed
View from room (14)
Viewed
Room/suite (41)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (2)
Viewed
Bathroom (7)
Viewed
Other (59)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (640)
Viewed
Amenities (30)
Viewed
Croton Suite with Two Bedrooms (182)
Viewed
Pools (87)
Viewed
Restaurants and Bars (40)
Viewed
Standard Room with Two Twin Beds (86)
Viewed
Superior King Room wth One King Bed (93)
Viewed
The Hotel (122)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Bathroom (1)
Viewed
Room/suite (16)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay