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Bay Gardens Hotel

Certificate of Excellence
GreenLeadersPlatinum level
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Rodney Bay Village, Gros Islet 1892, St. Lucia
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30% off room rate
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1 room 1 adult
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Bay Gardens Hotel
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749 Reviews from our TripAdvisor Community

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Burlington, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just spent a week in St. Lucia and decided to stay here instead of on the beach at an all inclusive. We are so happy we did. The hotel is clean and comfortable. The rooms are basic but all you need. The pools are nice and the restaurant is good. We had breakfast included and it was very good.... More 

Helpful?
Thank Stephen K
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We are glad to hear that you enjoyed a clean and comfortable stay and got to experience all our perks and amenities. We look forward to welcoming you back and hope you took away some great memories. More 

Belleville, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Food in restaurant was fresh and quite tasty, super breakfast buffet and the stewed pepper pot dish on the dinner menu was my favorite. (I ordered it twice in the week). Everyone from the housekeeping to the front desk and mangement were friendly. Welcome and took care of you like family.

Review collected in partnership with this hotel

Helpful?
Thank Ron F
Gladstone, Illinois
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned home from a week at the Bay Gardens Hotel. Nice clean room, excellent location, and very nice staff. The staff greeted us by name by the second day and made us feel like family. I was surprise by a bottle of champagne in my room for my birthday during our stay. The staff went above and beyond... More 

Helpful?
1 Thank PursuitStLucia
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you received excellent personalized service and a special gift for your birthday. We hope that you took away some great memories from this trip and visit us again soon. More 

Durham, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is situated in town but a shuttle bus is available every day every hour to take you to Bay Garden beach resort where all facilities are available to you and less than a mile to get to. The beach is lovely and a security guard is on hand. On the beach there is also a small bar selling... More 

Helpful?
Thank Helen G
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you enjoyed the location, and received friendly service. We hope that you took away some great memories and visit us again. More 

Lechlade
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a ground level suite by the second pool which was convenient. Very comfy bed which was regularly changed & a basic kitchen with a full size fridge. The kitchen was dated but to be fair perfectly adequate for basic use. The bathroom needed some TLC but the shower was hot & powerful, the towels plentiful & it was... More 

Helpful?
Thank Amanda B
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We are in the process of updating all our accommodations and your feedback is well appreciated. I am glad to hear as well that you received great service and got to use our Beach Resort. We hope that you took... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The service was generally good the pool was a bit cold the room service was a bit slow but the food was excellent the proximity to the shopping mall was excellent also the shuttle service was on time .

Review collected in partnership with this hotel

Helpful?
Thank kelwyn c
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for your feedback and taking the time to leave us a review. We will certainly look into what you have mentioned and address these concerns immediately. I am glad that you enjoyed our many amenities and options available. More 

Trinidad and Tobago, Caribbean
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was exceptionally friendly and helpful and the facilities very cozy and always clean. An added plus to my experience at the hotel is having access to the Inn and the Resort at no additional cost. The staff were always ready and helpful and they made great recommendation for tours and site seeing. "Know need to look around book... More 

Review collected in partnership with this hotel

Helpful?
Thank nigeldmgriffith
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you had a very cosy and clean environment coupled with excellent service. We hope that you will visit us again for another unforgettable experience. More 

Bequia
1 review
4 of 5 stars Reviewed 4 weeks ago

very good and ability to use the other hotel nearer the beach and its facilities very welcome one night very noisy in pineapple rooms as disco nearby till 3 30 am but otherwise brilliant holiday; food good ; staff freindly and efficient

Review collected in partnership with this hotel

Helpful?
Thank graham c
Bainbridge Island, Washington
1 review
3 of 5 stars Reviewed 4 weeks ago

we stayed for a week. The kitchen was not furnished welll at all. Microwave did not work. We had to fix the bathroom drain in the tub after asking several times. The air condition was going out, so it was very loud and dripping water every where. The breakfast was good in the mornings. Very expensive for what it is.

Review collected in partnership with this hotel

Helpful?
Thank Debbie F
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay. We are in the process of updating the look of our accommodations and your feedback is very helpful. More 

St. Lucia, Caribbean
1 review
5 of 5 stars Reviewed 4 weeks ago

The service was awesome smiling faces and very helpful. The room as classic as ever, so spacious, sparking clean. There was always someone to attend to my needs.Well when it came to the meals tasty delicious and variety was just enormous. I felt welcome. Will return at my soonest.

Review collected in partnership with this hotel

Helpful?
Thank Janitiab
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for your kind words and for taking the time to leave us a review. I am glad to hear our team members provided you with personalized service and you enjoyed our accommodations. I will share your sentiments with them and look forward to welcomign you back soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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