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Bay Gardens Hotel

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Rodney Bay Village, Gros Islet 1892, St. Lucia
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30% off room rate
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1 room 1 adult
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754 Reviews from our TripAdvisor Community

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Castries, St. Lucia
1 review
4 of 5 stars Reviewed yesterday NEW

The stay was good,but needed a more dinner variety tho.The room was lovely.The pool experience was awesome aswell .. The water was clean and had a perfect depth which was appropriate for most of the guest.In summary,our stay was great and will recommend other people to attend. Thanks

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Helpful?
Thank biggatez1
Toronto, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at Bay Gardens for 2 weeks. Had a comfortable room. Wifi available, breakfast with the room (Ms Shirley the Kitchen manager was always asking if everything was fine). Great staff, great customer service. Always willing to help. Front Desk staff excellent, especially Sue and Lilia and Esther

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Helpful?
Thank Paulette P
Norwich
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

we booked this hotel as we did not want all inclusive and somewhere near shops this is perfect for couples and singles alike. very relaxed staff friendly the shuttle bus is great as it takes you to the beach resort easily get there early for a bed as they go quickly. We stayed in a room near the pool which... More 

Helpful?
2 Thank travellingLynne
Baltimore, Maryland, United States
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

FYI...they take American dollars everywhere and will give you EC$ (Eastern Caribbean dollar) change back and servers/drivers are all about tipping in cash. Look at your bill to see if they charge a 10% service charge at certain bars or restaurants. Heads up, Bay Gardens Hotel and Bay Gardens Inn which is right next door and Bay Gardens Resort which... More 

Helpful?
Thank Mon L
London
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for two weeks and feel we lucked-in with our choice. Positives: - friendly and relaxed. Could not ask for more. - close to Centre of Rodney Bay with two supermarkets, pharmacies, clothes shops and smoothie bar within 5 mins. - use of Bay Gardens Resort beach and facilities. 15 mins walk or 5 mins shuttle. Fabulous (really... More 

Helpful?
Thank lindsay_williams
A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

Thou my stay was short i had a wonderful time. The Staff are very polite and willing to go the extra mile to make your stay comfortable and very memorable From Gail, Suelianna, Kurt Jeanielle and Michael in Reservations to Melissa and Nigel in the restuarant... Oh and the most polite housekeeper Ms Rita (they need to raise salary) To... More 

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Thank A TripAdvisor Member
Sydney
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The rum punch on arrival was very welcome after a long flight and drive from Hewanorra airport. All the staff we met were extremely helpful. We were booked for 4 nights and unfortunately my allocated room was on the side facing the main road which is quite noisy. Fortunately the very helpful people were able to give me a room... More 

Helpful?
Thank geebee01
Barbados, Caribbean
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is located in Rodney Bay which has pretty much all you need. The hotel room lacked proper lighting and the tv was extra tiny. The service was fantastic however. Everyone was nice and eager to assist. The breakfast was also good and is included.

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Helpful?
Thank mscadogan
Montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was well situated near a shopping center around Rodney Bay. The rooms were spacious and tidy, and there was a little kitchen corner which was most useful. The bathrooms were clean but could use a little refresher in terms of decoration and fixtures. The bed was very comfortable. The hotel staff was extremely nice and helpful, always smiling... More 

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1 Thank joana_talafre
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very nice. We were greeted with a delicious rum or fruit punch upon arrival, which was welcomed. The room was nice and kitchen stocked with essentials. We did have to call to have the AC fixed in the bedroom, but the other worked very well. The staff was very responsive. Prisca was a delight. Her friendliness and... More 

Helpful?
1 Thank Karen B
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you received a warm welcome and that you enjoyed our accommodations. We pride ourselves in providing a comfortable and relaxing stay and it is important that we address concerns immediately. On that note, I am glad... More 

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Croton Suite with Two Bedrooms (182)
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Superior King Room wth One King Bed (93)
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