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Bay Gardens Hotel

Certificate of Excellence
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Rodney Bay Village, Gros Islet 1892, St. Lucia
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Best prices for: 1 room 1 guest
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Bay Gardens Hotel
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Bay Gardens Hotel
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568 reviews from our community

Traveler rating
    220
    244
    77
    17
    10
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74
245
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Carleton Place, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

I just came back from a trip to St Lucia and was a guest at the Bay Gardens Hotel, with all the access to their sister properties the Inn and Resort Spa. Every encounter and event was a pleasure that I will never forget and will go back as soon as my life will carry me!!!!!! The best is the... More 

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Harrisburg, PA
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our first impression of this hotel was disappointing as it is on a main road and a bit older. But - as we walked through the lovely well groomed grounds, we quickly changed our minds. Also, our suite was spacious and clean. Everyone we passed throughout the vacations was very friendly and polite. Our maid, Margaret, did a fantastic job,... More 

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Trinidad and Tobago
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

It was great staying here, the staff is very very pleasant and helpful and I love the kitchen staff, I enjoyed going for breakfast each morning. And there is a shuttle that carry you to the resort to do activities and also drop you off at Rodney's Bay Beach.

Review collected in partnership with this hotel

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Bridgetown, Barbados
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The friendly staff made a big difference . A breath of fresh air. The hotel's location is also strategically placed in a busy hub while still offering a peaceful environment on hotel grounds. Breakfast was included in the package and was very satisfying. More options were available than expected.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review. We are glad to hear that our team members provided you with excellent service and you enjoyed our location. We hope you took back some great memories and we look forward to welcoming you back sometime in the near future. More 

Barbados
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was great........courteous and friendly staff. The grounds and room were well maintained and the breakfast buffet had a wide variety of selections and they were all delicious. We plan on visiting again in the future!!!!!!!!!!!!!!!

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San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is very surprising - pleasantly. It seems to be in the middle of downtown, but once you are on the premises you feel as if you're far from everything. Consistent with the regulations of the country, the beach is open to everyone, which makes things interesting. The property consists of three facilities, each an improvement over the other.... More 

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at our Bay Gardens Hotel. We are glad that we could meet or exceed your expectations and we hope to welcome you back sometime soon to experience our paradise once again. More 

Newton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the room was clean and well maintained, the staff was friendly but service is very slow. the breakfast buffet is excellent. this property is not on the beach but they provide a shuttle to take you to their other location which is beach front.

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you very much for leaving us some feedback on your recent stay at the Bay Gardens Hotel. We will certainly look into your concern as this is not in compliance with our standard of service. I am glad that you did enjoy our breakfast service and our sister property, which is directly on the beach. We hope as well... More 

St. George's, Grenada
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a great and wonderful time at bay gardens hotel . The breakfast was great and the staff was wonderful. Room was cleaned. The pool was awesome I liked the one with the waterfall. I didn't like the view from my room because it was facing the road. The room it self was very nice. I would recommend bay... More 

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you very much for leaving us a review on your recent stay and for the very kind words that I will share with our team members. We are glad to hear you enjoyed your accommodations and amenities and we will be glad to welcome you back to your new home away from home. More 

Montvale, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: 1. Friendly, helpful and non-intrusive staff. Non- corporate feel. 2. Good breakfast if you got the breakfast included package. 3. Convenient location to 3 supermarkets around the corner,10 min walk to the beach or shuttle to the beach every hour, many varity of restaurants within 10 minutes of walking 4. Hotel grounds and room are clean. Cons: None. For... More 

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review. We are glad that you had a comfortable stay and we would love to welcome you back in the near future. More 

gloucestershire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the bay gardens hotel for a week on bed and breakfast basis , we also got married on the day before we departed and i have to say it was the best holiday we have ever had. The staff could not do enough to make our stay perfect. I would love to say a special thank you... More 

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Croton Suite with Two Bedrooms (182)
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