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Bay Gardens Hotel

Certificate of Excellence
GreenLeadersPlatinum level
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Rodney Bay Village, Gros Islet 1892, St. Lucia
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Bay Gardens Hotel
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621 Reviews from our TripAdvisor Community

Traveler rating
    239
    269
    85
    18
    10
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262
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (621)
  • Mar-May only
    (210)
  • Jun-Aug only
    (134)
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    (104)
  • Dec-Feb only
    (173)
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New york
4 of 5 stars Reviewed 5 days ago NEW

Clean for such a low price.great location. 5- 10 minutes walk from the beach. The shopping mall is about a two minute walk. The breakfast started at 7am which was a plus because we had early trips. Cheap

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St. George's, Grenada
4 of 5 stars Reviewed 5 days ago NEW

It's a clean, efficient hotel for business and pleasure purposes. I like the location, just down the road from the Rodney Bay shops and restaurant area. Recommended! Jeez now I find that reviews must be of a certain minimum length- blah blah blah! There, long enough now?

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review and also meeting the minimum length for it. (We appreciate that). We do hope you took away some great memories and visit us again. More 

Brighton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back from this wonderful hotel, we had a brilliant time! A big thankyou to all the staff who couldn't have been better, always friendly with a smile and chat and couldn't do enough for you. We was fully inclusive and we couldn't fault the food, lots to choose from on the lunch and evening menu, along with a... More 

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear you had a brilliant time with us and you had enough to choose from. I am also glad to hear you visited our sister property, The Bay Gardens Beach Resort and Spa and take in... More 

Port of Spain, Trinidad and Tobago
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful facilities at Hotel, Inn and Resort with a wonderful staff. Very enjoyable stay. wonderful Breakfast. contributed to our reunion being a great success. From front desk to maintenance staff everyone was exceptionally friendly.

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am thrilled to hear that you had a enjoyable stay and our team members provided you with excellent service. We hope you took away some great memories and well deserved vacation rest. We would love to welcome you back... More 

North Holland Province, The Netherlands
1 review
3 of 5 stars Reviewed 1 week ago

End of our honeymoon was at BayGardensHotel. Pleasant reception. Beautifully decorated room for the newly weds. Romantic days! Breakfast was less. Very little variety for a buffet.friendliness low.DR.

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Arlington, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We thought we were staying on the beach, which was not the case. The resort location is on the beach the hotel is about a 15 minute walk away. Upon checking into our room, a two bedroom suite which was nothing special, we discovered that the windows had been left open. We stopped counting the number of mosquitos we killed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us some feedback on your recent stay at the Bay Gardens Hotel. Our Bay Gardens Hotel guests are allowed to stay and play at our sister property Bay Gardens Beach Resort and Spa, to which we provide a shuttle service that runs hourly. We will certainly look into what you have mentioned as the comfort of... More 

Cancun, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Who could imagine that it was possible for a hotel to combine the resort experience with the effectiveness of a well structured conference... Bay Gardens with it's Beach Club, Resort and Inn was able to achievd this!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us feedback on your resort stay. I am glad you got to experience all three properties and we hope to welcome you back soon. More 

Montserrat, Caribbean
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Was good except I couldn't have the refrigerator repaired or replaced after two reports to the desk. Two persons visited promptly with no remedy, both promising to have it done the next day.. Their mannerisms didn't show care or professionalism in either visit. I didn't have a refrigerator for the entire stay. A colleague didn't get a visit or return... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us some feedback on your recent stay. We will immediately look into this matter as it is not the standard of our maintenance team to leave concerns to the next day. We strive to provide a comfortable and relaxing environment for every guests and that certainly involves prompt service. More 

Diamond Vale, Trinidad and Tobago
1 review
4 of 5 stars Reviewed 2 weeks ago

Generally the service was excellent. The staff was hospitable and breakfast was delicious and on time. The location is ideal for visitors and I liked the arrangement to take a sea bath at the resort. The rooms were cleaned properly. However, there is need for an elevator to be installed at each location

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Chesterfield, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is small but friendly, efficient and clean. They try very hard to be an upscale and welcoming St Lucia operated hotel. The food is good in the restaurant. Access to the beach resort with a free transport is a plus. Towels for the pool are provided with bar right there. The supermarket, casino and restaurants are within walking... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Hotel. I am glad that you found our accommodations and amenities to be clean and efficient and hope you took away some great memories. Look forward to welcoming you back soon. More 

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Croton Suite with Two Bedrooms (182)
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