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Bay Gardens Hotel

3.0 of 5
Rodney Bay Village, Gros Islet 1892, St. Lucia
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Bay Gardens Hotel
Ranked #7 of 16 hotels in Gros Islet
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267 reviews from our community

Traveler rating
    99
    116
    35
    10
    7
See reviews for
Families
28
 
Couples
114
 
Solo
16
 
Business
36
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Port of Spain, Port-of-Spain, Trinidad and Tobago
1 review
5 of 5 stars Reviewed June 13, 2013 NEW

My husband and I were just looking for a vacation getaway, we decided on st. Lucia. We ended up choosing Bay Gardens Hotel through an online travel agent (travelquestcaribbean). The price was great, food great, service of staff EXCEPTIONAL and rooms very comfortable!!!! It is ideal for couple, family, friends and business! To add icing on top of the cake,... More

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baygardensresorts, Manager at Bay Gardens Hotel, responded to this review
June 17, 2013

Thank you for your taking the time out to leave this excellent review. Your feedback will be passed on to our team. We’re already looking forward to your next stay! More

Chaguanas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2013

My wife and I stayed at this Hotel during a six-day visit to St. Lucia. This Hotel is one of three related properties- the Hotel, the Inn (located next door) and the Resort (a spectacular beachfront resort facility). Location- The hotel is located just off a main road and it is NOT on the beach or Marina. It is, however,... More

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See 2 more reviews by csieuchand for Gros Islet
Providenciales
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 27, 2013

It is difficult to tell if this is an old property as it is fairly well kept. In fact the surrounding area is very clean. The hotel staff was friendly and helpful. The "dancing waitress" should be voted employee of the year. She is an asset to your property. I would stay there anytime if only for the coconut guy... More

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baygardensresorts, Manager at Bay Gardens Hotel, responded to this review
June 17, 2013

Thank you for staying with us and for your kind recommendation. We always wish that our guests inform us of any in-room issues, no matter how small, so that we can fix it to allow for a completely comfortable stay. We hope to see you again in the future. More

Saskatchewan
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2013

Hotel was very clean, staff friendly and helpful. Rooms were quite large and very clean. Balcony was a good size with furniture. Pools are smaller but were never busy so was not a problem. Shuttle service to the Beach was good. Is about a 10-15 minute walk to beach, which is nice. Hotel is close to restaurants and shopping. We... More

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See 6 more reviews by BMruth for Gros Islet
SAN FERNAND0
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2013

I would recommend this hotel for anyone:- a completely beautiful weekend the staff was pleasant and very helpful - especially Esther at front desk the entire hotel was clean breakfast had a wide variety to items to choose from the service was great!!!!!!!!!!!!!!!

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See 3 more reviews by MICHELLE G for Gros Islet
Castries, St. Lucia
1 review
2 of 5 stars Reviewed May 17, 2013

We had a room near the center courtyard and once Karaoke started we could not even hear the TV in our room. THankfully it ended at 10pm but unless you are going to take part it is quite obnoxious to listen to bad singing in your own room. The large patio door curtains are very lightweight so no sleeping in... More

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baygardensresorts, Manager at Bay Gardens Hotel, responded to this review
June 17, 2013

It is regrettable to hear that your stay was affected due to noise issues. We try to limit the volume during such events for the comfort of our guests. It is advisable that issues are taken to our Front Desk as they are happening so that we can come up with a solution during your stay. More

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2013

The rooms had lots of space with even a kitchen. The roti at the restaurant was fantastic. The centre of the hotel seems a little old and the pool was small. But the location was fantastic, literally just a walking distance to Rodney bay which had great bars and restaurants. The hotel is not close to the beach however, there... More

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Guildford, United Kingdom
1 review
4 of 5 stars Reviewed May 3, 2013

Very helpful staff couldn't do enough for you... The welcome rum punch was fantastic.. Small pool but there was a free shuttle bus to beach... Free wifi.. Literally just a two minute walk away from the shops would recommend...

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Calgary, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 2, 2013

Nice, clean, and updated hotel with friendly staff. I liked the fact that there was FREE wifi available for all guests; although some the connection does get choppy in certain areas. The hotel pool was descent--if not small. As well, I liked the fact that there was a shuttle available for guests to avail the beach at the Bay Gardens... More

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See 2 more reviews by NGore88 for Gros Islet
baygardensresorts, Manager at Bay Gardens Hotel, responded to this review
June 17, 2013

Thank you for staying with us. We know how important it is to stay connected and that’s why all three of our properties offer free resort-wide wifi. We certainly hope that you filled out our wifi survey to let us know the exact areas where you had the issues so that we can work on improving them. We have a... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 16, 2013

I stayed at the Bay Gardens Hotel. It was always well cleaned. It's very kid friendly, was a bit worried having my 5 yr old daughter on the trip as well. No worries .... Everything is very accessible food outlets, pharmacy, bay walk mall, Rodney mall so much more. Shuttle service to & from the Reduit Beach ( Bay Gardens... More

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baygardensresorts, Manager at Bay Gardens Hotel, responded to this review
April 19, 2013

We gladly welcome and accommodate the whole family, so definitely no worries there. We look forward to welcoming both of you back to St. Lucia and our hotel again. More

 
 
Bay Gardens Hotel
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Bay Gardens Inn
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View all 16 hotels in Gros Islet, ranked by popularity

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Hotel Summarization (Beta)

What travelers say

  • Beach resort(9)
  • Grocery store(4)
  • Standard room(4)
  • Staff are fantastic(3)
  • Friendly and helpful(3)

Additional Information about Bay Gardens Hotel

Address: Rodney Bay Village, Gros Islet 1892, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Gros Islet
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A great choice for those seeking a small, intimate and centrally located base - Personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Bay Gardens Hotel St. Lucia/Gros Islet

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Bay Gardens Hotel
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