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All 16 Gros Islet hotels

Bay Gardens Hotel

3.0 of 5 Hotel   |   Rodney Bay Village, Gros Islet 1892, St. Lucia
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35% Off + Airport Shuttle
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Bay Gardens Hotel
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82%
Ranked #8 of 16 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
SophiaWangTravel Vancouver, Canada
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435 reviews from our community

Traveler rating
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    63
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    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • French first
  • German first
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English first
Vancouver, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Clean, cozy and convenient as always. The room service is good. You have comfortable bed and clean sheets. The hotel is not fancy, but cozy. You will feel very comfortable in staying here. I think the good management of the hotel makes a lot of difference. The check-in and check-out are very always efficient . Staff are very friendly. They... More

Review collected in partnership with this hotel

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Bay Gardens Hotel in beautiful Saint Lucia. Your kind words about our service are greatly appreciated, and we will certainly pass along your compliments to our valued staff. Additionally, we're pleased to hear that the accommodations and amenities exceeded your expectations. We understand that the pool may... More

Bridgetown, Barbados
1 review
4 of 5 stars Reviewed 3 days ago NEW

Service on check-in and in the restaurant was courteous, professional and exemplary. The gardens were well manicured and inviting. Rooms were spacious and clean. Overall, and though on business, the general atmosphere was homely and relaxing.

Review collected in partnership with this hotel

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Kent
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't really know how to begin, I've just got back from 14 nights staying at the Bay Gardens Hotel it was the best experience ever!! STAFF The staff were AMAZING especially Jeannel, Eldon, Patrick, Gail and Rita the cleaner. They were friendly approachable funny and very helpful. The security and all the other staff were really nice as well,... More

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you very much for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We are glad that you had such a fun 14 nights with us and that we exceeded your expectations. Your experience always will include a warm welcome and our staff pride themselves in continuing a high level of... More

Romford, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Had a 21 nights stay at Bay Gardens Hotel and enjoyed our stay very much. The staff were very helpful and friendly and made us feel very much at home. We went for the bed & breakfast service and were well satisfied with the variety that was on offer. We will definitely be staying at the Bay Gardens Hotel again... More

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England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not sure where to start with this review, as I have so many positive things to say about this hotel. My husband and I stayed here for ten nights, and we were extremely pleased that we chose 'The Bay Gardens Hotel' for our holiday. The hotel itself is well maintained, with beautiful gardens. Our room overlooking the main... More

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

We would like to personally thank you for taking the time to leave us a review on your stay with the Bay Gardens Family. We are thrilled that you had such an enjoyable experience and that we exceeded your expectations. Your kind words about our service are greatly appreciated, and we will certainly pass along your compliments to our valued... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My hubby & I were treated like celebrities during our stay @ both the Bay Gardens Hotel & Resort! Great food, ambience and service. Definitely we would be visiting again. Kudos to Ms. Jay & Ms. Ginelle for their amicable & jovial personalties. In addition to Mr. Dinesh for such a lovely shot at the beach & posting our photo... More

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to write a review on your stay at The Bay Gardens Hotel. Your comments are greatly valued and appreciated by our entire team and I will be sure to pass on the compliments. We pride ourselves in treating all our guests like celebrities and making sure they are comfortable and happy and I am... More

Bromsgrove, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a fantastic 8 days at the Bay Gardens Hotel, staff very attentive and helpful,especially patrick on the bar, rooms extremely clean, can't think of anything I wasn't happy with, would recommend to anyone, thank you so much for a relaxing holiday.

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

We would like to first thank you for choosing us for your holiday and leaving a review on your stay. We are thrilled that you had a great 8 days in beautiful Saint Lucia and with us at the Bay Gardens Hotel. Our staff pride themselves in providing the best in comfort and happiness for every single guest. Our goal... More

Trinidad
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a three night stay at Bay Gardens Hotel, my sister and I were impressed by the efficiency of the Staff. Breakfast was good because of the variety, the hotel is very quiet which to me is an added attraction. A shuttle service is provided for visitors who needed to get to the beach nearby at Bay Gardens Resort. If... More

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Saint Michael Parish, Barbados
1 review
4 of 5 stars Reviewed 1 week ago

I had a really nice time at the Bay Gardens Inn. It's an intimate hotel and the room and view were nice. The staff are friendly and professional. It also accommodates you using some of the facilities at their other chains which was refreshing so you could go to the beach at the Resort and Spa, feeling a sense of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to review your stay at the Bay Gardens Hotel and Inn. Your kind words about our staff are greatly appreciated and I will be sure to pass on the compliments. We are glad that you got to experience the various options of amenities we have to offer. One of our top priorities apart from... More

Roseau, Dominica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed for a week for a workshop, and the hotel was excellent, big cool conference room, plenty of space for group work, huge snacks at breaks (which were always on time!), and breakfast and lunch also generous and varied - always a salad as one of the dishes at lunch, and so nice (and rare in the Caribbean) to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time out of your busy schedule to leave us a review on your recent visit to Bay Gardens Hotel. Your kind words about our service are greatly appreciated and we will certainly be sure to pass along your compliments to our valued staff members. Additionally, we're pleased to hear that you experienced the standard of... More

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Additional Information about Bay Gardens Hotel

Address: Rodney Bay Village, Gros Islet 1892, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bay Gardens Hotel 3*
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

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