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Bay Gardens Hotel

Certificate of Excellence
Hotel website
Rodney Bay Village, Gros Islet 1892, St. Lucia
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30% off room rate
Best prices for: 1 room 1 guest
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Bay Gardens Hotel
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Bay Gardens Hotel
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549 reviews from our community

Traveler rating
    212
    235
    75
    17
    10
See reviews for
72
235
37
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (549)
  • Mar-May only
    (165)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (173)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here at the end of February for our honeymoon. The hotel and amenities were great, but the staff was by far the best part of the experience. They were always smiling, very helpful, and even treated us a few times to help us celebrate our new marriage. I highly recommend this location for anyone seeking... More 

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England
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for two weeks from late February and we were delighted by our choice of hotel and the fact that we could use the facilities of the sister properties, the Inn and the Resort and Spa except for the pool at the latter. The hotel is situated near banks, supermarkets and restaurants and if you... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

It is and alway will be, in my opinion, the people who are in the business that will sell the business. From the time we. Arrived and during our complete stay, the staff and people visiting here at Bay Gardens Hotel have been the primary reason we say we would like to return to St Lucia. While the island is... More 

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. Our team members pride themselves in providing the best service per guest. That means we take the time to understand each guest and provide them with friendly service. With your feedback we will look into our meal services in a... More 

Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hello Karen, It has been some days since we came back from beautiful St. Lucia after enjoying wonderful time in The Bay Gardens Hotel. Clemencia and I want to thank you for your kindness and hospitality. Thank you as well to all the staff that we met for their best service and always friendly attitude. Please say many thanks on... More 

Was this review helpful? Yes 2
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am thrilled to hear that you had such a wonderful time on our beautiful island and that you enjoyed the level of comfort and relaxation coupled with excellent service that we provide. I will be sure to pass on... More 

Belleville, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Recently stayed here for a week. Good value for money. Great staff. Great breakfast. In the heart of everything. Easy to walk to shops, restuarants, bars and the beach. Shuttle is available if you want/need it to the beach.

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Couva, Trinidad
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed a few days at the Bay Gardens hotel and it was overall very peaceful&romantic.The rooms are clean&neat,dinner was okay. However, we took the breakfast package&the drawbacks were there was a variety of bacon&pork. This was a negative 4 us as my husband doesn't eat pork.The pools are a bit small,but you can try the beach resort they have... More 

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you had a peaceful and romantic stay. While we try to meet the standards that our guests expect, it is always good to get new feedback and we will actively be looking into our... More 

surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic time at bay gardens as normal, the staff are always wonderful,lovely room, this hotel like all it's sister hotels,is like a home away from home! Warm ,friendly and you don't want to leave! Great location ,,near the shops and supermarket 15 min walk to the beach ,or free shuttle if there big breakfast has left you,... More 

Review collected in partnership with this hotel

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baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

We have always had the pleasure to host your family and you at any of our Bay Gardens Resorts. You have truly become part of our Bay Gardens Family and we would like to thank you once again for not only continuing to choose us but providing us with kind words that always warm our hearts. We always look forward... More 

Clamecy, France
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good bargain according to the location and services. Nice and clean rooms, dedicated and welcoming staff. Small but nice swimming pool. Not far from duty free shops and supermarkets. Nice place to stay form families or groups.

Review collected in partnership with this hotel

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Fredericton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, if you are looking for a 5 star hotel with fancy amenities and services, this ain't it. But the spirit and atmosphere at the Bay Gardens Hotel, largely created by the people who manage this hotel and who work here, is UNIQUE, intimate, and memorable. There are various levels of comfort (fat vs flat tv), views of pool or... More 

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us a detailed review on your stay at the Bay Gardens Hotel. Our heart and soul is definitely our team members who provide all our guests with exceptional service coupled with the comforts and relaxation that our property provides. We are thrilled to hear you had such a memorable experience and we look forward to welcome... More 

Swindon, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from 10 days at the Bay Gardens Hotel. We loved it. Room was clean, comfortable, safe and spacious. Staff were friendly and helpful. Location is perfect for exploring the area and local buses are just outside should you want to go further afield. We stayed on a room only basis and did not eat at the hotel as... More 

Was this review helpful? Yes 1
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your 10 day stay at the Bay Gardens Hotel. It is always humbling to hear when our guests love their accommodations and the type of service we provide. I will be sure to pass on all your kind words and comments to our team members especially our hard... More 

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