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All 17 Gros Islet hotels

Royal by Rex Resorts

4.0 of 5 Resort   |   Reduit Beach, Gros Islet, St. Lucia
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Ranked #7 of 17 Hotels in Gros Islet
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rafaelshumy Geneva
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368 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva
Top Contributor
54 reviews 54 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights here before going to the bay gardens hotel. The only reason we moved hotel is that we needed a kitchen for our one year old daughter (Rex dosnt have rooms with kitchen unfortunately) For us the grounds and hotel layout and pool are better than the bay garden resort. The staff is great! The beach here... More

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thanks for posting your review and we are happy that you had a great stay with us. We hope that you will come back for a longer time next year. Best Wishes Richard Michelin General Manager Royal St Lucian More

Oxford, Pennsylvania
Top Contributor
136 reviews 136 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 10, 2014

Stayed here on business and the room was outstanding. My room looked out on the garden area and pool and a very short walk to the beach on the Caribbean. The hotel has two restaurants that I found and many very good restaurants nearby. A perfect place for couples and families with great staff who were friendly and helpful at... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for choosing the Royal to stay on your business trip. The Royal is as you say ideal for Couples and families due to its location on the beach and its proximity to the lively Rodney Bay area. We look forward to seeing you again soon in the not too distant future. Best Wishes Richard Michelin General Manager More

Top Contributor
55 reviews 55 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 2, 2014

I have visited many hotels around tge caribbean and this hotel really stands out! Very very friendly staff, everywhere is very very clean, rooms bars reception and pool all well maintained, lovely crisp sheets on a huge bed, the bathroom is lovely. Very state of the art huge shower, rain shower head and also water jets on the wall!!! Very... More

Was this review helpful? Yes 5
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you very much for posting your positive review on your recent stay. We are happy that you enjoyed the experience and look forward to having you with us again in the near future. Best wishes Richard Michelin General Manager Royal by rex resorts More

Wakefield, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 28, 2014

We have just returned from 3 wonderful weeks at the Royal by Rex in Rodney Bay. This is our 4th visit to the hotel since 2008 and we would go every year if we could. We love the location and this time we had a beach front deluxe suite which was very spacious and had a perfect balcony with fridge... More

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank very much for posting a review on your recent stay with us. It was indeed our pleasure to have you back to stay with us for the fourth time. I am happy to note that you enjoyed your stay and that you liked the refurbished pool bar and the new sun beds and umbrellas by the pool. We are... More

Osprey, Florida
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed 10 days at the Royal by Rex. We were warmly greeted upon arrival with the offer of rum punch for us and fruit punch for our teenager (which we enjoyed thoroughly) as well as cold towels to cool down and clean up after our flight and taxi ride from the airport. We were upgraded to a sea view... More

Was this review helpful? Yes 4
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Many thanks for posting a review on your recent vacation. We are happy that you enjoyed your stay especially the treatment you received from our Staff. I have noted your comments and welcome them .We will see what we can improve on before your next stay. Hope to see you all again in the not too distant future, Best wishes... More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 7, 2014

My Wife and I stayed here for 6 days as part of our 2 week honeymoon on the island. On arrival we were greeted with arrival drinks and cold hand towels and met the general manager, Narissa, who kindly offered us an upgrade due to our honeymoon celebrations. The room was very spacious and had been newly renovated. It had... More

Was this review helpful? Yes 5
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for choosing the Royal for such a special time for you both. Once again our congratulations and best wishes for a long and happy time together, Richard Michelin General Manager More

England
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

5th time back due to family health problems, staff were 5* rooms 4* they made the whole time easy with lots of help from everybody. They have retiled the pool area with mimium fuss to those around the pool (when we had time). Are going back for a holiday in October & would only think of going to the Royal,... More

Was this review helpful? Yes 4
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

It was pleasure having you stay with us for the 5th time. I am happy to hear that our Staff made your stay easier despite the unfortunate circumstances. We all look forward to seeing you again in October. Best wishes Richard Michelin General Manager More

N Ireland
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 4, 2014

My husband and I have just returned from a wonderful 16 night stay at this hotel. From the minute we arrived we were treated by the staff as though it really mattered to them that we had everthing we wanted and more, for that perfect stay. As soon as we arrived the concierge was ready and waiting, opened the door... More

Was this review helpful? Yes 12
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thanks very much for taking the time to post your detailed review on your return visit to the Royal. We are all humbled by your positive comments as we continue striving to improve the resorts standards. All the staff join me in wishing you both our very best wishes and look forward to your visit next year. Richard Michelin General... More

London
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

Stayed in the royal st Lucian and must say the hotel needs a total renovation.. Rooms are dated bathrooms are disgusting and the shower is not pleasant.. pool needs a good clean and the gym is all so as dated as the rooms it's like visiting something in the 80s and is so hot. half of the air con not... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Based on your review I can only assume that you stayed in one of the rooms contracted for a well known airline Crew. Whilst these rooms have not yet been renovated they have been used to house the crew for the past number of years. As you will note from your previous visits a number of areas have been renovated... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 18, 2014

Just got back from The Royal after 10 nights there. I have not got one bad word to say about our stay there. All good comments. Staff there are the friendliest i have known, starting with Marie on reception, Sandra the cleaner, the best of all were the bar staff. Troy made it for us, his. Michelle and Jamal were... More

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your very positive review of your stay. We are honored that this was the best holiday ever , that our staff were the friendliest and you enjoyed our facilities. We look forward to your return visit next year, Best wishes Richard Michelin General Manager Royal by rex resorts More

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Additional Information about Royal by Rex Resorts

Address: Reduit Beach, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal by Rex Resorts 4*
Number of rooms: 96
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Also Known As:
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian

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