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Royal by Rex Resorts

Certificate of Excellence
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Reduit Beach, Gros Islet, St. Lucia
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Royal by Rex Resorts
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Royal by Rex Resorts
Royal by Rex Resorts
Royal by Rex Resorts
Review This Hotel

395 reviews from our community

Traveler rating
    211
    124
    29
    21
    10
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66
160
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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lindenberg i.A.
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the royal in the first week of March with the intent to just relax. The welcome was friendly and attentive. We loved our suite! The rooms were clean specious and well looked after. Only downside to the room was the water being either cold or boiling hot depending on the day with no way to change it, we... More 

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Many thanks for posting your review on your recent stay with us in March. My Team and I are happy to note that you found your welcome friendly and attentive and that you loved your Suite. I have noted your comments regarding the inconsistent water temperature and can assure you that we are working on this in fact we have... More 

Reading, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

just returned from 3 weeks star treatment at the Royal and am amazed at a previous review. How could anyone fault the breakfasts? There was such a selection suitable for large appetites and people counting the calories. Greta is the heart of the Royal and works endlessly to ensure customer satisfaction. Would have no hesitation returning here or recommending it... More 

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your review on your recent trip. We are delighted that you enjoyed your stay and our full breakfast buffet. We hope to see you in the not too distant future, Best wishes Richard Michelin General Manager More 

Newcastle upon Tyne, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My self and my wife returned from this Island and Hotel on the 10th March..... Prior to the vacation we read many opinion and views... Following the vacation I can only offer me sincerest thanks and gratitude to all the staff at the Royal. The hotel (not all inclusive :-) ). Was simply wonderful, the suits as described first class.... More 

Was this review helpful? Yes 4
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Dear Colin and Sue Thanks for posting a review on your recent stay with us. We are honored that you found your holiday “Superb and First Class “ I have passed on your comments to the staff mentioned and especially to Mark our Sommelier of Chic our signature restaurant. We are all looking forward to seeing you again in the... More 

Stratham, New Hampshire
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After leaving 6 feet of snow in New Hampshire, we knew it was going to be wonderful to be in the warm caribbean sun and a guarantee of 7 stressfree days only because we were staying at the Royal. My husband and I have traveled to many of the islands in the last 30 years, and our hotel and our... More 

Was this review helpful? Yes 3
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Dear Lisa and Bob Once again it was lovely to have you both back with us at the Royal. My Team and I are delighted that you continue to stay with us over a 24 year period and also that you like the changes we are making to make the hotel even better. I have passed on your thanks to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed to the Royal by Rex Resort in St Lucia last week with my boyfriend. It had everything you would need- great pool, beach, pool bar, restaurants, gorgeous view. The service is excellent, namely Erikson, Troy, Maryanna and Jamal. They made us feel right at home. The rooms were clean and beautiful and the view from the 3rd floor... More 

Was this review helpful? Yes 4
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for taking the time to write a review on your recent stay with us. It was great to hear that you found our service excellent and your suite comfortable. I will also pass on your very positive comments to those Team Members that made you feel at home. We all look forward to your return visit in the... More 

Caribbean
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is in St. Lucia's biggest tourism quarter so close to restaurants and shopping. The room was very clean and comfortable, I spent more time in my room than on the beach. The best feature in the room is the bathroom's tub and updated shower with jets. The hotel staff was very professional and attentive; the manager's cocktail was an... More 

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thanks for posting your comments on your recent trip. Our very central location is indeed convenient for the shopping and all the restaurants and bars in the area. Glad that you enjoyed our newly renovated bathroom with rain forest shower and separate tub. Hoping to see you again whenever you are in St Lucia. Best Wishes Richard Michelin General Manager More 

Lecheria, Venezuela
Top Contributor
56 reviews 56 reviews
51 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at the Rex for 5 nights. It was one of the few places available during the period we wanted to travel. Generally disappointed by hotel; better management would make a world of difference. Pros • Upgraded to a beach-front ocean view room. Large balcony area overlooking beach, with lounge chairs. • Large living room and separate bedroom • Enjoyed... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for your feed back on your stay with us . It is most regrettable that we were unable to meet all your expectations and that you had so many concerns during your stay with us. We are trying our very best to offer a high standard of customer service and your experiences will only help us to improve... More 

Bridgetown, Barbados
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 20, 2015

I have been to St Lucia many times but never stayed at this beautiful resort. Now, I will never stay anywhere else. Pros : The check in experience was really friendly and they made every effort to provide the room ahead of schedule and oh what a room it was! The step up into the bedroom was a nice touch... More 

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you very much for your comments. It is indeed truly gratifying to know that having stayed with us for the first time and despite many visits to St Lucia you will not now stay anywhere else but at the Royal. I have noted your comments on the lunch service, the gym and our credit card efficiency and we sincerely... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

what an amazing getaway! lovely resort, great food, excellent service. We would highly recommend this hotel to anyone going to St Lucia. Quite a journey from the airport and the Pitons but well worth it. breakfast at the hotel was really good, dinner was amazing, and chef was welcoming. there is a supermarket in walking distance to the resort. from... More 

Was this review helpful? Yes 3
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Dear Ade and Milla Thanks for sharing your experience at the Royal with other travellers. We are delighted that you had a amazing time with us and look forward to seeing you again in the future. Best Wishes Richard Michelin General Manager More 

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

My wife and I have just returned from the Royal St Lucian and had the most fantastic holiday. This is a relatively quiet hotel set in magnificent grounds overlooking the Caribbean Sea . It has the best beach on the island with stunning views. The food at the Royal is as good if not better than the restaurants locally, although... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

The Royal St Lucian Tony and Debbie Thank you for posting your comments on your recent return stay at the Royal . We are all delighted that you had another fantastic holiday with us. My Team and I take pride in constantly trying to upgrade our facilities and our menus to ensure that we maintain our food standards on par... More 

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