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Royal by Rex Resorts

Certificate of Excellence
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Reduit Beach, Gros Islet, St. Lucia
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Royal by Rex Resorts
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407 Reviews from our TripAdvisor Community

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Traveler rating
    218
    129
    29
    21
    10
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66
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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  • All months
    (407)
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    (115)
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    (98)
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St. Lucia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Went there for a spa treament, full body massage and pedicure, the staff members are excellent. My massage therapist Jerome was very professional at first did not want a male therapist but warm up to it and did not regret. Will be back for a folow-up. Thanks everyone.

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Roseau, Dominica
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my two nights at this hotel. The reception area is very welcoming and the layout of the hotel is fabulous. I loved the set up of the pool with the bar in the center of it and the dinning room a short distance away. The room was very tidy initially. However I was disappointed with the follow up... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here three nights. There's lots of dinner options within walking distance and the hotel's stretch of the beach was nice. The bathroom and shower are new and great. The pool area was very relaxing. I'm giving it 4/5 since the staff used the loudest cart that rattled over the tile hallway to deliver breakfasts in the morning (our... More 

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Long Eaton, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This recently refurbished hotel now boasts an updated gym, a bright and airy reception, a lovely pool area and security monitored beach access to a lovely quiet clean beach. The biggest improvement are the rooms (actually all suites) which were quite tired on my last visit but have now been upgraded to a classy contemporary style. Free wifi is useful... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

My wife and I visited for the first and it was great. We upgraded to a suite upon arrival with a patio and a spectacular beach/ocean view. The room was very nice but we did visit a few other rooms and found that they would have done very nicely. The buffet breakfast every morning was a real treat. in short... More 

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GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your comments. It was a pleasure to have had you both stay with us for the first time and we look forward to your return visit. Best wishes Richard Michelin General Manager More 

Christ Church Parish, Barbados
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

I spent four nights in Royal by Rex beginning on Easter Sunday. This was a business trip which means that I spent a great deal of my time at the hotel (the meeting location was next door) in my room working or on the grounds of the property. I could not have been more pleasantly surprised when I arrived and... More 

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GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

We were delighted to hear about your positive experiences during your recent business trip to St Lucia. Our new renovated suites ,and as you have mentioned ,our bathroom features certainly have been a hit with our guests especially the 20 “ rain shower. I have however noted your other comments on the shower and will certainly give this priority. We... More 

Derry, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

My wife and I have returned to the Royal for the third time in four years. Our stay was once again very nice. The ocean view room was beautiful. The pool and beach were great. Every morning we enjoyed the buffet breakfast at the hotel dining room right next to the water. The staff once again went above and beyond... More 

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Dear David and Debi It was great to have had you stay with us for the third time and that you enjoyed your ocean view suite and the buffet breakfast and of course our wonderful staff. Looking forward to seeing you both again next year Best wishes Richard Michelin General Manager More 

Ringwood, United Kingdom
Top Contributor
123 reviews 123 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 14, 2015

Was lucky enough to get 3 days here recently. The hotel is situated on a fabulous beach with lots of pool loungers and swim up bar. The room we had was very dated and we had to change as the shower would not turn off.The next room was not much better as the toilet flush / handle was hidden underneath... More 

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GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your review on your stay .I note that you found the beach stunning and fabulous as well as the pool loungers and swim up bar. The experience in your room with the plumbing was most unfortunate. Please accept our apologies. All of our suites have been renovated except for those contracted to a well known airline... More 

Long Island, NY
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 11, 2015

We stayed for 5 nights and can't wait to return. This is a place that strives to get it right. At checkin, they saw we had our 2 children with us and asked us to wait while they arranged the room with 2 rollaway a for them. They had the room setup beautifully with flowers on all beds. Daily service... More 

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

We are delighted to know that you had a great vacation with us. It is noted that you especially enjoyed our flowers decorating the bed and our turn down service at nights. We hope that you will decide to return again soon and thank you for choosing the Royal Best wishes Richard Michelin General Manager More 

London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2015

My husband and I stayed at The Royal for 2 weeks at the beginning of March 2015. We were looking for 2 weeks of relaxation, eating good food and enjoying some sunshine. As we pulled up to the hotel in our transfer I was surprised to see the cabin crew from Virgin Atlantic also in the reception! First impressions of... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Many thanks for posting such a comprehensive revue on your stay with us at the Royal in March. Your observations and comments are much appreciated and will only help us to improve on our services. I have passed on your comments to Troy, Franklyn Dexter and Bernard. We are indeed very proud of all of our staff and I know... More 

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