We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Gros Islet hotels

Royal by Rex Resorts

4.0 of 5 Resort   |   Reduit Beach, Gros Islet, St. Lucia
Hotel amenities
Save Saved
You added Royal by Rex Resorts to your Saves list
Royal by Rex Resorts
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
84%
Ranked #7 of 16 hotels in Gros Islet
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 18, 2014
CAL1973_10 Leeds, United Kingdom
  • Overview
  • Reviews (360)
  • Similar Hotels
  • Photos (296)
  • Amenities
  • Q&A
  • Room tips (44)
  • Location
  • More
Write a Review

360 people have reviewed this hotel

Traveler rating
    191
    111
    28
    18
    12
See reviews for
60
145
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Roslyn Heights, New York
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked a jet Blue package - never again. The van that picked us up was old and smelly. They dropped us at the wrong hotel. We had to move our room 3 times due to noise. The pool was under construction the entire time and made access noisy and unbearable. The beach carried the sound and we were forced... More

Was this review helpful? Yes
New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I can't believe these positive reviews of this hotel. We attempted to stay here in February of 2014, with two small children. The website promised a large 1 bedroom with a separate living area, a kid-friendly pool, and other nice amenities. This was completely BOGUS. The room was TINY, with no cribs, and the living "room" was separated from the... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank You for posting your review. It is most unfortunate that we were unable to meet your expectations and you feel you were mislead regarding the description of our property for your trip in February . Fortunately we have not had such concerns of this nature before but note that you were only here for three hours before making altenative... More

London
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed in the royal st Lucian and must say the hotel needs a total renovation.. Rooms are dated bathrooms are disgusting and the shower is not pleasant.. pool needs a good clean and the gym is all so as dated as the rooms it's like visiting something in the 80s and is so hot. half of the air con not... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Based on your review I can only assume that you stayed in one of the rooms contracted for a well known airline Crew. Whilst these rooms have not yet been renovated they have been used to house the crew for the past number of years. As you will note from your previous visits a number of areas have been renovated... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2014

Just got back from The Royal after 10 nights there. I have not got one bad word to say about our stay there. All good comments. Staff there are the friendliest i have known, starting with Marie on reception, Sandra the cleaner, the best of all were the bar staff. Troy made it for us, his. Michelle and Jamal were... More

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your very positive review of your stay. We are honored that this was the best holiday ever , that our staff were the friendliest and you enjoyed our facilities. We look forward to your return visit next year, Best wishes Richard Michelin General Manager Royal by rex resorts More

London
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2014

On arrival we were greeted with a rum punch (always a good start). The hotel is immaculate and well located. Our room was well laid out with great views out to the pool & beach. One slight annoyance was the toilet and shower door were shared using a sliding frosted glass door (not very private) & when pulled to the... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting a review on your recent stay. I note that you found the hotel grounds immaculate and our location right on the Reduit Beach and in the heart of Rodney Bay was to your liking. Your comments on the bathroom shower door have been noted (this is a design feature) we will however look at possible solutions... More

Salt Lake City, Utah, United States
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

Spent the day on this particular beach while on the island. Decided to have lunch at this resort's outside restaurant and then to grab a massage on the beach. Food was good. Pleasant enviroment and great service. Clean grounds around the pool. The massage was simply to die for! Amazing and relaxing in one of the prettiest places on the... More

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

We are delighted that you received excellent treatment and enjoyed our beachfront location and facilities during your visit. We look forward to serving you again in the not too distant future, Best Wishes Richard Michelin General Manager Royal by rex resorts More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

I went with a group of people for the St Lucia Jazz Festival . The experience in general was excellent as thrre were a number of Jazz concerts nearby and the water taxi over to pigeon island for the main stage Jazz events was only 5 minutes away, The food was alright and the hotel is positioned right on the... More

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for your review of your stay over the Jazz festival. We look forward to your being with us again next year, Best wishes, Richard Michelin General Manager Royal by rex resorts More

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014 via mobile

You can not beat Royal by Rex's location right in the middle of Rodney Bay and a convenient beach access. You are literally a few steps from the beach and have access to nice beach chairs and shades. To me that is what was most important and we got what we hoped for. Other pluses of the resort include great... More

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Many thanks for posting a review on your stay with us and we are so happy that you enjoyed our beachfront location right in the heart of Rodney Bay as well as our food and our newly upgraded suites. I have noted your comments on the A/C unit and can assure you that this summer we will be changing our... More

Santo Domingo, Dominican Republic
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 26, 2014

It´s not a big resort so you have everything close. The beach is wonderfull even sometimes local vendors interrupt your resting to try to sell their stuff. The rooms are ok. it seems they recently have given a upgrade to the bathroom,...hey please also do the same with the rest of the room. The employees are the best of what... More

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thanks for posting your review with your positive feedback. As you say we are located right on the fabulous Reduit Beach and our rooms have been recently upgraded with new bathroom, rain shower, new furnishings in the bedroom and lounge area and large flat screen .T.V. We are very proud of our employees and their service as well as our... More

Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2014

The Royal is in a lovely location on Rodney Bay with the bounds of the hotel right on the beach. I was there on business but my wife came along as a holiday. It has a good pool area which was being retiled whilst we were there with lovely new white marble. The pool bar is great and has twofers... More

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your recent review on Tipadvisor. It was great to have your Wife and Yourself staying with us. I am delighted that you enjoyed the location,our friendly staff,the pool bar area which has now been completed and looks fantastic withour new loungers and daybeds. I have noted your comments on your room mantainence and appologise for any... More

Owners: What's your side of the story?
If you own or manage Royal by Rex Resorts, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Royal by Rex Resorts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal by Rex Resorts

Address: Reduit Beach, Gros Islet, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal by Rex Resorts 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Cheap Tickets, Hotels.com, Priceline, Caribbean Online Mgt Corp., Tingo, HotelTravel.com, Expedia, BookingOdigeoWL and Venere so you can book your Royal by Rex Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian

296 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (291)
Viewed
Dining (8)
Viewed
Pool/beach area (57)
Viewed
Hotel & grounds (62)
Viewed
Room/suite (64)
Viewed
3:17
Videos (1)
Viewed
View from room (31)
Viewed
Bathroom (7)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Luxury Hotel in Gros Islet #5 Family Hotel in Gros Islet #6 Spa Hotel in Gros Islet #6 On the Beach Hotel in Gros Islet #7 Business Hotel in Gros Islet #7 Top resorts Hotel in Gros Islet #8 Romantic Hotel in Gros Islet
Hotel Class
Number of rooms
96

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer