We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal by Rex Resorts

4.0 of 5 Reduit Beach, Gros Islet, St. Lucia
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Royal by Rex Resorts
Professional photos View all
Browse nearby
Royal by Rex Resorts
Royal by Rex Resorts
Royal by Rex Resorts
Write a Review

384 reviews from our community

Traveler rating
    203
    122
    29
    20
    10
See reviews for
65
153
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (384)
  • Mar-May only
    (98)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (108)
All months
Hampshire
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband, son and I stayed at the Royal for 5 nights just before Christmas 2014. The room was amazingly large with a little living room kind of thing with a pull out couch in it. The view of the ocean was amazing. My son and I lounged by the pool on the beds several times. The water in the... More 

Was this review helpful? Yes
MN
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up changing after staying one night at a different resort and were very happy we came to this resort. Very clean and everyone was very pleasant. They need more lounge chairs around the pool and waitstaff to service guests at the pool and beach. We always had to go to the pool whenever we wanted something to eat... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in a beachfront suite which was very nicely decorated with a gorgeous state of the art bathroom and spa like shower.The view from the balcony was amazing, perfect for watching sunsets.The breakfast buffet was delicious with fresh fruit, omelets, belgian waffles and much more. the beach barbeque was so much fun and the fish was so fresh and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our room was lovely and clean. The staff was friendly and cheerful. Great drinks & bartenders. Friday nights feature fresh-caught fish fry, and Saturday was BBQ on the beach. The Chic restaurant prepares a lovely meal and features a nice wine list. Gorgeous pool-side amenities. Nice little boutique on site has a nice selection of sundresses and accessories. Would highly... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for taking the time to post your review and we are humbled that you had a wonderful time at the Royal. Hoping to see you back soon Best wishes Richard Michelin General Manager Royal St Lucian More 

Wareham, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Royal since it opened and have seen many changes. Thankfully some things never change: The position of the hotel on Reduit Beach, the beautifully cared for gardens and pool area, the Spa, the Restaurants and the general layout. The beach rondel, which serves light lunches (or otherwise!), becomes a delightful dinner venue in the evenings... More 

Was this review helpful? Yes 2
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for staying with us again and your positive review. We are all delighted that you enjoyed your return visit with us and I will certainly pass on your thanks to all the staff for their efficiency ,especially Elizabeth and Greta Best wishes from all of us and look forward to seeing you next year! Richard Michelin General Manager... More 

Bristol, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The suites are amazing, I highly recommend them, they are like little apartments with a small front room and fab bathrooms/wetroom. Gorgeous beach front, nice pool, good food and drinks. Staff are awesome. Rose petals on the bed on arrival... ahhh :-) Private(ish) beach with stunning view and drinks and food service. Nice pools. Large hotel, didn't feel crowded at... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank You for your review on the royal We are delighted that you found our suites amazing and that you enjoyed the beach,pool,food,drinks and our Staff. I have noted your comments on your check in and the beach service and assure you that these areas will be adressed. Best Wishes Richard Michelin General Manager Royal st Lucian More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Pros: 1. Good location within walking distance to restaurants in Rodney Bay, 2. Nicely refurbished room with beautiful bathroom/shower/soaking tub, 3. Decent pool area, 4. Palapas on the beach. Cons: 1. The service was atrocious and clearly not well trained and/or just did not care. Given the steep price point over the New Year's holiday and the "four-star" rating, we... More 

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for posting your review on you recent three night stay with us. I am happy that you liked the location, the refurbished suite, pool area and the beach palapas. It is most unfortunate that we were unable to meet your expectations in our food and beverage services and the Tour desk. Normally all our guests are greeted with... More 

Salem, Oregon
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a week in Rodney Bay. The Royal has a great bar, restaurant, swimming pool, and beach access. The hotel is quiet, safe, and close to many restaurants and shopping. Customer service was excellent.

Was this review helpful? Yes 1
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank You for posting your review. We are delighted that you enjoyed our facilities and found our customer service excellent. We look forward to your returning in the not too distant future Best Wishes Richard Michelin General Manager More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in December,but apart from the Virgin Aircrew the hotel had very few guests. Although our room was a refurbished room, both basins were cracked and there was a general poor standard of cleanliness. We had to ask for extra coffee and milk ( both were supplied promptly after asking ). Breakfast was adequate,but we never ate any other... More 

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

Thank you for your review. After your departure both basins were changed.We would have been happy to offer you a room change during your stay with us. As this is one of the first times that our cleanliness is being questioned it would be good to know how precisely we were not able to meet your expectations. Coffe tea and... More 

Reigate, England
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

Great to see this hotel back to its former glory, very nice refurbishment, super service, nice clean pool and sunbeds ,I was pleased also ,to see the return of the beach service for drinks and cold towels, thank you to all the staff and management for making my stay enjoyable , peaceful and relaxing

Was this review helpful? Yes
GeneralManagerRoya, General Manager at Royal by Rex Resorts, responded to this review

We were delighted to have you stay with us again and are happy that you like the refurbishment,service and pool surroundings. I will certainly pass on your thanks to the staff and Mangement. Looking forward to seeing you in the not too distant future Best wishes Richard Michelin General Manager Royal St Lucian More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Royal by Rex Resorts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal by Rex Resorts

Address: Reduit Beach, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal by Rex Resorts 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Caribbean Online Mgt Corp., Cheap Tickets, Orbitz, Odigeo and Tingo so you can book your Royal by Rex Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Hotel Style:
#4 Luxury Hotel in Gros Islet
#4 Family Hotel in Gros Islet
#5 Business Hotel in Gros Islet
#6 On the Beach Hotel in Gros Islet
#6 Spa Hotel in Gros Islet
#7 Top resorts Hotel in Gros Islet
#8 Romantic Hotel in Gros Islet

733 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (302)
Viewed
Dining (8)
Viewed
Pool/beach area (61)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (66)
Viewed
View from room (31)
Viewed
Bathroom (7)
Viewed
Business center/function rooms (2)
Viewed
3:17
Videos (1)
Viewed
Other (62)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (416)
Viewed
Amenities (62)
Viewed
Beach (11)
Viewed
Beachfront Deluxe (48)
Viewed
Deluxe Suite (45)
Viewed
Grand Deluxe Room (73)
Viewed
Pool (38)
Viewed
Restaurants and Bars (103)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay