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Sandals Halcyon Beach Resort

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Choc Bay, Castries GM910, St. Lucia
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What travelers say:
Paradise pool
(35)
Shuttle buses
(7)
Other Sandals resorts
(7)
Sandals Halcyon Beach Resort
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Sandals Halcyon Beach Resort
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2,530 reviews from our community

Traveler rating
    1,472
    624
    238
    107
    89
See reviews for
37
1,967
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (622)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (2530)
  • Mar-May only
    (717)
  • Jun-Aug only
    (519)
  • Sep-Nov only
    (568)
  • Dec-Feb only
    (726)
All months
Washington
1 review
2 of 5 stars Reviewed yesterday NEW

We stayed at the Halcyon in March, for my birthday. Not impressed with the resort at all! The choice of the restaurants is limited and the night entertainment was rather boring. We spent most of the time at the Grande and La Toc and I regret that I hadn't booked there in the first place. We had an ocean walk... More 

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Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from our holiday at this resort and if you have any doubts, they will likely be unfounded. The staff is very friendly, always ready to help in whatever way they can. While this is the smallest of the 3 Sandals on the island, you'll have plenty of opportunity to either join in the festivities in the main... More 

Was this review helpful? Yes 4
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Hello and thank you for your review of Sandals Halcyon. It's wonderful to see that you had such an amazing time staying with us and visiting our nearby resorts as well! We do our best to make guests feel right at home so we're very glad that our staff's warm hospitality made such a fantastic impression on you. We appreciate... More 

Arcanum, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Something is just "off" about this resort. The property grounds are beautiful, but the customer service is quite lacking. Upon our arrival, we were told the resort was "overbooked" and that our room was not available the first night. (I made our reservation 330 days in advance.) When I questioned as to how it could not be available when I... More 

Was this review helpful? Yes 1
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Dear Nancy, Thank you for your review of Sandals Halcyon. While we are glad that you enjoyed your trip overall, we are very sorry to learn that we did not meet all of your expectations. We deeply value all of our guests and we apologize if you experienced anything that made you feel otherwise. We ask that while on property... More 

Perth
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I was liaising with Tonian -- (a Sandals Wedding Planner) from Australia for the last few weeks to have a bottle of Dom Perigon and a card delivered to our close friends table on their wedding night since we couldn’t make the wedding. The day before their wedding I sent a follow up email to Tonian/Sandals confirming my requirements of... More 

Was this review helpful? Yes
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Dear George, We apologize for the confusion regarding the wedding gift you ordered. Usually our Wedding Team does a fantastic job of orchestrating dream weddings and their outstanding service has been the highlight of many TripAdvisor reviews, so it is very disappointing to hear that your experience was not indicative of the norm. Please accept our sincerest apologies for any... More 

Calgary
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really the single most important thing to me on a vacation like this is the beach. I usually get into the water upon arrival and practically stay there until it's time to go home. The beach at this resort is quite terrible. It's brown, murky and uninviting. The water is not clear at all. I was sooooo disappointed. We spent... More 

Was this review helpful? Yes
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Hello there, Thank you for your review of Sandals Halcyon. We are glad that you enjoyed your vacation overall however we are sorry to note that you were disappointed with some aspects of your stay. We are committed to providing first-class service and quality at all times, and we apologize if we did not meet your expectations in any way.... More 

Warrington, United Kingdom
Top Contributor
81 reviews 81 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Like Andy S I am somewhat surprised to see any negative reviews about this resort or indeed the Sandals organisation which we believe is a world beater in terms of quality, service and value for money. We stayed at Halcyon Beach for two weeks and had no complaints at all. Like most guests we took full advantage of the "stay... More 

Was this review helpful? Yes 4
Tilehurst, Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Some of the recent posts confuse me. My wife and I have just returned from Sandals Halcyon Beach and had an exceptional holiday. The staff were a credit not just to the Sandals business but to the island of St Lucia. They appear proud of their island and you can't buy the engagement they have with those of us on... More 

Was this review helpful? Yes 6
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were walked to our room shortly after arriving to find that it was extremely close to the party pool and you could hear the thumping bass in the room. My husband called to see if we could change rooms and we were told we could move in a couple of days when another room opened up. I then went... More 

Was this review helpful? Yes 1
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Hello there, We regret that your stay at Sandals Halcyon did not go as expected. Our aim is to treat all of our guests like royalty, and our staff members even undergo 120 hours of thorough training yearly to ensure that we are providing excellent guest experiences, so we sincerely apologize if our efforts were not evident during your trip.... More 

Mechanicville, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect vacation... Been there twice couldnt be happier and will visit again soon. The service and food was excellent. We could not have asked for a better anything. Love the island and the people of St Lucia. So friendly and hard working to make your experience one you wont forget. Thanks to all

Was this review helpful? Yes 1
Brentwood, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Sandals – Halcyon Beach – St. Lucia On arrival at ST Lucia’s airport we were transported by mini-bus from the airport to the hotel, a long and very bumpy journey via St. Lucia’s twisty roads, one passenger suffering a bout of travel sickness on the way necessitating a short roadside stop. On arrival at the hotel we were informed that... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Dear Peter, Thank you for your review of Sandals Halcyon. We are sorry to hear that you encountered some disappointments during your stay. Our staff members really do their best to go above and beyond for our guests and while we're very grateful that they made a good impression on you, we regret to note that you were not similarly... More 

Hotel Review Summarization

What travelers say

  • Paradise pool(35)
  • Shuttle buses(7)
  • Other Sandals resorts(7)
  • Very friendly(6)
  • Great time(5)
  • Water sport(5)
  • Other resorts(5)
  • Pier restaurant(5)
  • Would not recommend(4)
  • Joe Knows(4)
Questions? Get answers from hotel staff and past guests. Ask a question

2,476 photos of this hotel

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Room/suite (297)
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Hotel & grounds (334)
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Dining (166)
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View from room (229)
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Bathroom (28)
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Family/play areas (6)
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Business center/function rooms (24)
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Videos (7)
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Other (652)

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Amenities (16)
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Beach (11)
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Beachfront Grande Luxe Room (23)
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Beachfront Romeo and Juliet Room (20)
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Caribbean Grande Luxe Room (21)
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Honeymoon Hideaway Luxury Poolside Room (21)
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Main Pool (14)
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Pool (9)
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Restaurants and Bars (43)
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The Hotel (38)

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Hotel & grounds (18)
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Room/suite (26)
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Dining (15)
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View from room (3)
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Pool/beach area (17)
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Family/play areas (1)
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Other (18)
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