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All 17 Castries hotels

Bel Jou Hotel

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PO Box 296 | La Pansee, Castries 89131, St. Lucia
Hotel amenities
Bel Jou Hotel
Ranked #7 of 17 Hotels in Castries
Certificate of Excellence 2014
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177 reviews from our community

Traveler rating
    88
    58
    19
    9
    3
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10
103
42
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ilford, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Having enjoyed my stay at the Bel Jou last year, I decided to have another 2 weeks escaping the last of England's winter.  I was even more impressed this time especially when the friendly staff including management greeted me like an old friend, this makes one feel special.  The hotel was full with many guests returning for their second, third... More 

Was this review helpful? Yes 7
Harlow, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 25, 2015

We have recently returned home from our 3rd stay at the Bel Jou, this time for 3 weeks over New Year, travelling with Saga as usual. The Hotel is still as good as ever - Elizabeth the rep is always around and there to help if you need it. A lot of the staff remembered us from last time, which... More 

Was this review helpful? Yes 5
Windsor, United Kingdom
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 16, 2015

as a singe lady this hotel was perfect, friendly lots of entertainment but you could have a peaceful time by the pool, garden or on your balcony ( 200-400 rooms best for that and for views). The welcome from Elizabeth was superb, also the Manager & her husband were always on hand with a cheery smile. Food was delicious and... More 

Was this review helpful? Yes 7
Devon, United Kingdom
Top Contributor
74 reviews 74 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

our first impression as a first time SAGA guest was that we had walked into an old peoples home. However after a couple of days and a rethink SAGA is designed for seniors. The Bel Jou is quite unique as it is SAGA owned and managed so there are no other out of age guests or travellers from other countries... More 

Was this review helpful? Yes 12
Denia, Spain
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 3, 2015

Having spent the last 25 days at the Bel Jou hotel in Castries, with 3 more to go, like Eleanor S, this was our first all inclusive holiday with Saga, unlike Eleanor S, we have enjoyed every day of our stay, All the staff including the receptionist have been friendly, helpful and eager to make our holiday a happy one.... More 

Was this review helpful? Yes 10
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2015

We too were disappointed with our stay at Bel Jue. It was less than described in the brochure. The food deteriorated during the two weeks over Christmastime. The wine changed from very good to acidic. There were many complaints. The entertainment was repetitive and lacked cultural flavour. The hotel is shabby. Some sun beds and shades need replacing. The pool... More 

Was this review helpful? Yes 3
West Yorkshire, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is very much improved hotel, new warm and friendly also very professional staff, the rooms have refurbished to a very good standard, also the restaurant area as been modernised. Food quality and quantity again as improved immensely. I can highly recommend this hotel. Well done to Carmen and her team. One of the best Xmas ever.

Was this review helpful? Yes 9
Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 3, 2015

I thoroughly support Stephen's comments on the drivel from Eleanor S. I have lived in the Caribbean for 4 years working for the UK Government. In that time I travelled extensively through the beautiful islands in this Sea. The Hotel Bel Jou compares very favourably with the 30 or so hotels I have stayed at in the Caribbean. The staff,... More 

Was this review helpful? Yes 8
New London, Connecticut
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2015

this is our second time at the BEL JOU, still here writing this in the BAR eleanor. the food is very good there is something for every ones taste, as for the staff from the very top down they will all bend over backwards for everyone ,no exceptions. everything you want is in your room, if not just ask and... More 

Was this review helpful? Yes 6
Cardiff, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2015

I chose this hotel for a last minute break in the sun. Everything that was presented in the description was spot on so I had no disappointments during my stay there. In fact I can only commend the highly professional management, the very friendly helpful staff for whom nothing was too much trouble and the saga rep Elizabeth who bent... More 

Was this review helpful? Yes 7
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Additional Information about Bel Jou Hotel

Address: PO Box 296 | La Pansee, Castries 89131, St. Lucia
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Price Range (Based on Average Rates): $$
Number of rooms: 52
Also Known As:
Bel Jou Castries
Bel Jou Hotel St. Lucia/Castries
Hotel Style:
#8 Romantic Hotel in Castries

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