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Bel Jou Hotel

Certificate of Excellence
PO Box 296 | La Pansee, Castries 89131, St. Lucia
Bel Jou Hotel
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180 reviews from our community

Traveler rating
    91
    58
    19
    9
    3
See reviews for
10
105
42
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
59 reviews 59 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went with no grand expectations of the Bel Jou and were delightfully surprised with what we found. From the welcome to the farewell, General Manager Camilla and her husband Navid, backed up by their amazing staff, could not have done more to make our honeymoon trip more enjoyable. A regular complimentary shuttle bus connects you from the hotel to... More 

Was this review helpful? Yes 8
Weston-Super-Mare
Contributor
17 reviews 17 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 17, 2015

Having been picked up from our door, and had door to door service, first impressions of the Bel Jou were not particularly impressive. We were shown to our room (209) to find torn net curtains and very noisy air conditioning units outside. We tried to see if there was another room, but none were available. However ... from that moment... More 

Was this review helpful? Yes 5
Essex
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 7, 2015

We have just got back from 17nights holiday at the Bel Jou hotel , it is a Saga owned Hotel and I only wish they had more Saga owned hotels as they have got it right it's an all inclusive the first one we have been on , food was great plenty of choice if anyone was not happy with... More 

Was this review helpful? Yes 9
Ilford, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 20, 2015

Having enjoyed my stay at the Bel Jou last year, I decided to have another 2 weeks escaping the last of England's winter.  I was even more impressed this time especially when the friendly staff including management greeted me like an old friend, this makes one feel special.  The hotel was full with many guests returning for their second, third... More 

Was this review helpful? Yes 9
Harlow, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 25, 2015

We have recently returned home from our 3rd stay at the Bel Jou, this time for 3 weeks over New Year, travelling with Saga as usual. The Hotel is still as good as ever - Elizabeth the rep is always around and there to help if you need it. A lot of the staff remembered us from last time, which... More 

Was this review helpful? Yes 5
Windsor, United Kingdom
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 16, 2015

as a singe lady this hotel was perfect, friendly lots of entertainment but you could have a peaceful time by the pool, garden or on your balcony ( 200-400 rooms best for that and for views). The welcome from Elizabeth was superb, also the Manager & her husband were always on hand with a cheery smile. Food was delicious and... More 

Was this review helpful? Yes 9
Devon, United Kingdom
Top Contributor
80 reviews 80 reviews
13 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

our first impression as a first time SAGA guest was that we had walked into an old peoples home. However after a couple of days and a rethink SAGA is designed for seniors. The Bel Jou is quite unique as it is SAGA owned and managed so there are no other out of age guests or travellers from other countries... More 

Was this review helpful? Yes 13
Denia, Spain
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 3, 2015

Having spent the last 25 days at the Bel Jou hotel in Castries, with 3 more to go, like Eleanor S, this was our first all inclusive holiday with Saga, unlike Eleanor S, we have enjoyed every day of our stay, All the staff including the receptionist have been friendly, helpful and eager to make our holiday a happy one.... More 

Was this review helpful? Yes 12
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2015

We too were disappointed with our stay at Bel Jue. It was less than described in the brochure. The food deteriorated during the two weeks over Christmastime. The wine changed from very good to acidic. There were many complaints. The entertainment was repetitive and lacked cultural flavour. The hotel is shabby. Some sun beds and shades need replacing. The pool... More 

Was this review helpful? Yes 3
West Yorkshire, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is very much improved hotel, new warm and friendly also very professional staff, the rooms have refurbished to a very good standard, also the restaurant area as been modernised. Food quality and quantity again as improved immensely. I can highly recommend this hotel. Well done to Carmen and her team. One of the best Xmas ever.

Was this review helpful? Yes 11
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