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Hotel Bakoua

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La Pointe du Bout, Trois-Ilets 97229, Martinique
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Hotel Bakoua
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Hotel Bakoua
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465 reviews from our community

Traveler rating
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    171
    131
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bracknell, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our fourth trip to the hotel. The first where it is privately owned and not part of the Accor chain. The beach is just there - sandy, doesn't get deep quickly with lots of rocks for snorkelling and seeing multiple fish. The coco bar over the water is good for lunch if a limited food menu. Service is good. Would... More 

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Alessandria, Italy
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 1, 2015

I stayed here after a Catamaran trip as the hotel was listed in the brochure and seemed ok. In fact it was nice as a structure, colonial style originally and could have rated better but... Starting with breakfast.. Not exceptional and every day something was missing. One day it was bacon , the next day bananas, the tables were never... More 

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Yves J, Guest Relations Manager at Hotel Bakoua, responded to this review

Dear Gertie, I'm very sorry to read you didn't enjoy your stay with us. It is a shame because we put our guests' satisfaction and hapiness above everyting. Our breakfast is on a buffet basis, with fresh local products. Therefore it means that sometimes some products are totally depending on the delivery. But we always offer an equivalent alternative to... More 

Dubai, United Arab Emirates
Top Contributor
118 reviews 118 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 18, 2015

This is a property with so much potential that is underutilized and under staffed. There are disappointments everywhere that could be easily avoided. Go for the beach but save your money because there are so many better run places around the island

Was this review helpful? Yes 4
Yves J, Guest Relations Manager at Hotel Bakoua, responded to this review

Dear David, I am very sorry you were disappointed during your stay in our hotel. We perfectly know that our hotel has an enormous potential and we are deeply thankful everyday for that, working hard each day a bit more to offer amazing services and fulfilling our staff from all departments. We will soon have complete renovations and our potential... More 

Zurich
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 14, 2015

An very good hotel, not far away from the capital. The rooms at beach front are superb (even if some are quit small). Pity breakfast is more continental french than carribean! I recommand it and will definitely retunr there.

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Yves J, Front Office Manager at Hotel Bakoua, responded to this review

Dear Sir, Madam, Thank you for your very good comments. I am glad you had a great stay with us! Our rooms on the beach have indeed a very special and pleasant location. We have a very big buffet breakfast that we try to diversify as much as possible, from typical french pastries etc, to typical fruits and a creole... More 

Atlanta, GA
Contributor
19 reviews 19 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed here for a week on our honeymoon and loved it. Jean Michel at the front desk is a wonderful host, including hooking us up with an ocean view room in the building above the lobby. We had a balcony with a marvelous view of the grounds and the beach during the day, stars at night - awesome. The... More 

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Yves J, Front Office Manager at Hotel Bakoua, responded to this review

Dear Keo, Thank you so much for the great feedback about the hotel. I am delighted to read you had a wonderful time with us. Your comments are important to us because they make us improve our hotel and services more and more each day, and this is definitely what matters the most to us: the satisfaction and happiness of... More 

San Juan, Puerto Rico
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014

My wife and I traveled to five Caribbean islands and stayed in six different hotels over the last three months. This was the worst. Since the hotel needs a refurbishing, things often don't work. We were locked out of our room because the lock system failed. There were also problems with the shower and the WiFi. MGallery Collection just broke... More 

Was this review helpful? Yes 2
Yves J, Directeur général at Hotel Bakoua, responded to this review
Google Translation

Bonjour Vicente Nous avons bien reçu votre commentaire et nous sommes désolés que vous n'ayez pas apprécié votre séjour chez... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
68 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 9, 2014

I have made several visits to this Island over many years, this is my first time staying at this hotel, there are better hotels on the island for a lot more money however for charm and friendliness, it is more than worth the effort to come and stay either for a week or less, as always I am on business,... More 

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Yves J, Directeur général at Hotel Bakoua, responded to this review

Bonsoir William S; Thank you for taking time to give us your satisfaction on your stay, we are pleased that your stay went well and that you enjoyed our sevices Hope to see you soon in Martinique GM More 

Irvine, California
Top Contributor
166 reviews 166 reviews
113 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed August 1, 2014

We had a room directly on the beach, which was nice. We were in Martinique for one night in transit to another island. We would likely not stay here again because it is not close to the airport or ferry and the cost of the taxi to the airport and ferry was high: 45 Euro (airport) to 70 Euro (ferry)... More 

Was this review helpful? Yes 1
Yves J, Guest Relations Manager at Hotel Bakoua, responded to this review

Dear Madam, Thank you for taking the time to write about us. All suggestions from our guests deeply matter to us and help us improve every day. There are many islands in the Caribbean and Martinique is a very special one because it is full of History and local culture.There is no island like it anywhere else. I am glad... More 

Sao Paulo
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

Nice hotel, friendly staff, beautifull beach. Located close to the Creole Village with lots of restaurants and a few stores. We didn' t eat on the hotel, the restaurant seamed empty most of the time , breakfast is good Unfortunately, they rent chair and space on weekends, then, the beach is crowdy and noisy. In the rooms on the beach... More 

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Milano
Top Contributor
100 reviews 100 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 6, 2014

Searching the web I haven't found many locations with high standard in the area, but the Bakoua is definitely one of the few around. The location on the point of the Trois Ilets is really strategic, with a private small but cosy bay and beach , clean and full service with any sea tool needed and with a transparent water.... More 

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