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Carayou Hotel & Spa

Pointe du Bout | Marina Pointe du Bout, Trois-Ilets 97229, Martinique
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Carayou Hotel & Spa
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Ranked #6 of 11 Hotels in Trois-Ilets
A recent review
3 of 5 stars Reviewed November 13, 2014
tangerinegirl Dominica
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358 reviews from our community

Traveler rating
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    84
    38
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (123)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (118)
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Portsmouth, Dominica
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 13, 2015

We stayed in Dec 2013 and this hotel has a good location in that its close to the point de bout ferry so you can get to the capitol fort de france in about 10 mins. That's the only positive- the beach is man made and if you speak french or creole then you are ok- no English speakers in... More 

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DRV-BSH, Regional Sales Manager at Carayou Hotel & Spa, responded to this review

Hi Thank you for your comments and for the location of the hotel. Sorry there are no more people who speak English. We assume that you were staying at the Marina residence, so the conditions at the household level has been disclosed. See you soon More 

Dominica
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 13, 2014

Booked four nights and only stayed for two nights as I got called back to the office and I was happy to return. Communication was a struggle since the staff spoke little to no English which made it a challenging from the moment I arrived to check to moment I check out. The breakfast buffet was average, enough options. Dinner... More 

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DRV-BSH, Directeur Régional des Ventes at Carayou Hotel & Spa, responded to this review
Google Translation

Nous vous remercions d'avoir pris le temps de nous écrire ces quelques lignes et sommes vraiment désolés de n'avoir pu... More 

Copenhagen, Denmark
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 2, 2014

While the property is nice and the rooms are clean, this hotel is a disappointing place to stay for under 50 year olds. There is also a communication issue, since most of the staff does not speak English.

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Bishops Stortford, United Kingdom
Top Contributor
68 reviews 68 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 22, 2012

This is a very basic hotel at an ok location. Good: Breakfast Buffet, good choice of fruit, breads etc The pool - nice The sea - clear Staff - friendly Bad: Towels a shade of grey and frayed Balcony door did not lock, had to pop broom under lock to ensure safety Sink leaked all over the floor, luckily they... More 

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Travelers are raving about these Trois-Ilets hotels

San Marcos, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 24, 2012

The hotel is clean and basic. Staff was very friendly, mostly french speaking but we were able to communicate. The room was clean and the king size bed was comfortable. Pool area is nice but filled with screaming kids. Beach is small and the seas are rough. We were there only one night after a sailing charter, but they allowed... More 

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Porto Alegre, RS, Brazil
Top Contributor
75 reviews 75 reviews
52 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 13, 2011

Overall the hotel is nice, beautiful gardens, good rooms and good location. But the non-English speaking staff severely limits service, and they were mostly unhelpful for each and every need we had even when they understood what it was (eg obtaining ferry timetable for Dominica). So if you are not a French-speaking guest be prepared to have difficulties.

Was this review helpful? Yes 1
London, UK
2 reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 3, 2008

We arrived at Hotel Carayou and the bellhop took us to our room. Immediately after he left we looked around and decided we were not staying in that room for the following reasons; the walls needed a good coat of paint, the door seemed like it was broken into as the wood had that sort of roughness. The towels should... More 

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London
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 23, 2008

Very clean and spacious and for the price adequate. The "beach" isnt much to write home about and the water is very choppy there making it difficult to swim. Hotel staff can be a little grumpy and rude. Breakfast buffet is good. Good location.

Was this review helpful? Yes 3
Florida
Top Contributor
128 reviews 128 reviews
48 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed May 19, 2007

I find Martinique to be expensive... and of poor value. I had stayed the previous weekend at the Fregate Blue hotel which was charming in a "grandmother's cottage" sort of way... great people, great view but a little too close to nature for me (e.g. 2 mosquitoes in the room feasted on m ankles. This time I needed to find... More 

Was this review helpful? Yes 4
Dublin, Ireland.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2006

This hotel is like butlins, we booked after realising that the the hotel we had origionally requested was closed for renovations (Kamila) The hotel pictures are very deceptive so be warned We arrived and the hotel staff were v friendly , given our key and a map to find our hotel room OURSELVES Discovered the room was on the 3rd... More 

Was this review helpful? Yes 2
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