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W Retreat & Spa Vieques

Certificate of Excellence
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State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
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4th Night Free & Credit
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1 room 1 guest
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W Retreat & Spa Vieques
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1,294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
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    (380)
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Austin, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is to die for...The pampering we received by the hotel staff was incredible...We have gone 3 times and will go again in the future.. Vieques is like our 3 hour retreat from home...We fly into San Juan then take Cape Air over to Vieques...I wish the island had a bigger airport so I could fly in directly but... More 

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New York City, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There's a reason why you need to take a small plane or ferry in order to reach your secluded paradise: otherwise everyone would be there. (Tips for traveling are below). This was our second time here (first was Dec 2013). There is new management and our stay was monumentally better this time. The hotel was impeccably clean with no deferred... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous feedback with us! It is exciting to read you experienced amplified rest and relaxation. We look forward to welcoming you back soon! Cheers, Tiago Sarmento - General Manager (Task Force) W Vieques More 

New York City, New York
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Had another stellar stay at the W Resort Vieques. This hotel continues to live up to my expectations of what a beach retreat should be. The staff, especially David the Concierge, aim to make your entire stay perfect. And mine absolutely was. There are two areas of rooms, one by the pool that's more social and fun, and one by... More 

Was this review helpful? Yes 1
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Good day, I appreciate you taking the time to share your positive feedback with us! We were honored you chose our venue to celebrate your birthday! I am thrilled to read your expectations were exceeded. Our purpose as a team is certainly to play a crucial role in the creation of an unforgettable experience for our guests. We look forward... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The W at Vieques is the place to stay when visiting the island. The views from the room were awesome. We got the ocean view room. You could see the ocean and pool from the room.It was very spacious with comfortable beds and a balcony with 2 lounge chairs good for watching the sunsets and enjoying some cocktail or early... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous experience! I am thrilled to read the talent had such an important contribution in amplifying your stay. I will make sure to pass along the kudos. Looking forward to having you back soon for another great stay at the W Retreat & Spa Vieques Island! Best Wishes Tiago Sarmento - GM (Task Force)... More 

Norwalk, Connecticut
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I just returned from a few days in Vieques and San Juan with some girl friends. While I've been to San Juan many times before, I've never made it to Vieques and was very much looking forward to this trip. I'd say overall this property was good. Not great, but it did have potential for it. I'd also caveat that... More 

Was this review helpful? Yes 3
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Let me start by thanking you for sharing your feedback with us, I am saddened to read your experience was not according to your expectations, and will certainly look into the areas you bring to our attention. Hopefully, we will have the opportunity to welcome you back to an experience that truly brings to life all the magic the... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I have to recognize the excelent service of all the team at the wet pool bar but one person that give to us a 5 star service is Robert. Thank you because you anticipate our needs. Persons like all of you is the correct persons that the other hotel has to have.

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous experience! I am thrilled to read the talent had such an important contribution in amplifying your stay. I will make sure to pass along the kudos. Looking forward to having you back! Best Wishes Tiago Sarmento - GM (Task Force) W Vieques More 

Cleveland, Ohio
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Starwood property was absolutely amazing! The room was huge and the bed was very comfortable! The lobby was very trendy and even had a pool table. The service from the valet, front desk, concierge, restaurant, and bar staff were all excellent!! The only negative is that we were never given wash cloths one day and only 1 the following... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous experience! I am thrilled to read the talent had such an important contribution in amplifying your stay. I will make sure to pass along the kudos. Looking forward to having you back! Best wishes, Tiago Sarmento - General Manager (Task Force) W Vieques More 

San Juan, Puerto Rico
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had visited and reviewed the W twice before. I loved the property, loved the views, loved Vieques but service was not up to par with a W property. Well, I am happy to report that service has been inmensely improved... We had an amazing couples weekend at the W this weekend thanks to all their amazing staff. You could... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome Feliztravlr, Thank you for sharing your fabulous experience, we love to hear great reviews from our loyal customers! I am thrilled to read the talent had such an important contribution in amplifying your stay. I will make sure to pass along the kudos. Looking forward to having you back once more soon! Cheers, Tiago Sarmento - General Manager (Task... More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

What a beautiful resort! Thank you Tiago S. & staff for the bday desert brought into my room! Appreciate it a lot! 🎂🎉 You can stay here all day just to relax, they have everything here, from the spa, gym, tennis court, kayaks, scuba diving, pool n the most breath taking is the view of the island. Don't forget for... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome Maharlikadiamond, Thank you for sharing your amazing experience with us. We are honored you have also chosen the W Vieques as the venue to celebrate mini vacation getaway in lieu of your birthday celebration. We look forward to welcoming you back. Warmest Regards, Tiago Sarmento - General Manager (Task Force) W Vieques More 

Cincinnati, Ohio
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I went to W Vieques for an overdue trip together. The property was absolutely stunning and the service was the best I have ever had at any Starwood property. Carmen and Edgardio at the front desk were a huge help the whole time we were there, Javal and Rachel made the experience amazing at Sorce, and Jose... More 

Was this review helpful? Yes
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous feedback with us! It is exciting to read you experienced amplified rest and relaxation! We look forward to welcoming you back soon. Best regards, Tiago Sarmento - GM (Task Force) W Vieques More 

Hotel Review Summarization

What travelers say

  • Very nice(16)
  • Pool area(12)
  • Bio Bay(9)
  • San Juan(8)
  • Fire pits(7)
  • Resort fee(6)
  • Living room(5)
  • Bio bay tour(4)
  • Private beach(3)
  • Next course(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Tropical Oasis Room (70)

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