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W Retreat & Spa Vieques

Certificate of Excellence
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State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
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4th Night Free & Credit
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W Retreat & Spa Vieques
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W Retreat & Spa Vieques
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1,215 reviews from our community

Traveler rating
    599
    328
    162
    83
    43
See reviews for
169
676
27
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
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New York City, New York
1 review
1 of 5 stars Reviewed yesterday NEW

This resort and hotel is miserable in every way. The food was awful, everything fr the eggs to fruit to the coffee.. absolutely disgusting! Service was the worst I have ever experienced... I had wrong charges on my account EVERY SINGLE DAY. The wait staff and bar staff got practically EVERYTHING wrong always !!! It was really unbelievable.... I thought... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the first time I had been to a W. I was simply blown away. The sheer beauty and simplicity of the hotel and location were breathtaking. I was there for three days on business so much of my days were spent away from the W but every night when I returned I felt like a king. The food... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just returned from a vacation at the W in Vieques and had a wonderful time! The hotel's location is beautiful - there's nothing else like it on the island. It has such a cool vibe while also feeling very authentic to the destination. Everyone at the hotel was extremely helpful and gracious. The service was top notch. I can't... More 

Was this review helpful? Yes 1
Emeryville, California, USA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a magical place Vieques is and if you stay at the W even more!! The hotel is amazingly beautiful. The staff is very helpful and always looking to address any inquiry. The pool is fantastic as it has music when you go under water. There's a car rental place at the hiotel so I recommend getting a jeep and... More 

Was this review helpful? Yes 1
Germantown, Maryland
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

W Retreat & Spa was the venue for my friend's May 3rd, 2015 wedding. A large number in our group enjoyed a day at the Away Spa by W Hotels the day before the wedding which included time by the amazing pools! Angelica and Laura of the Away Spa were welcoming, gracious, and provided exquisite care and attention to all... More 

Was this review helpful? Yes 1
San Juan, Puerto Rico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First of all, everything was just fine cense we made the reservation. When we arrived there was a team of W retreat & Spa waiting for us at the entrance. We just made the check - in without any problem. People at Front Desk give us a very kind welcome, thanks to Edgardo Rosario and Yaritza Colon from Concierge Desk,... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The W spa and resort is a lovely destination for couples or family alike.The rooms were very nice, the service was impeccable and the concierge could not work harder to make sure that every detail of your stay was to your satisfaction. We ate twice within the hotel and the food was excellent. My suggestioni if staying on Vieques island... More 

Was this review helpful? Yes 2
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome Thank you for sharing your wonderful experience with us. I am happy to read you rented a Jeep and had the opportunity to explore the unique and pristine surroundings of Vieques Island. We look forward to having you back, Best Wishes General Manager W Vieques More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Love the view, enjoy every minute of our stay. Excellent treat and beautiful amenities. We were looking for a secluded stay and tranquility. This hotel offer everything we were looking for. Perfect getaway for couples. Our room was gorgeous and the personal was very friendly. I personally would come again!!!!

Was this review helpful? Yes 2
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Good day, I appreciate you taking the time to share your positive feedback with us! I am thrilled to read your expectations were exceeded. Our purpose as a team is certainly to play a crucial role in the creation of an unforgettable experience for our guests. We look forward to welcoming you back to yet another relaxing, wonderful stay! Best... More 

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good service, beautiful hotel , cozy , expensive, THE pool si amazing, prívate BEACH and excellent jacuzzy, Just love it, excellent food , rooms are perfect, staff are amazing, mojitos are delicious, anda the lobby área so cozy.

Was this review helpful? Yes 2
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Thank you for sharing your fabulous feedback with us! It is exciting to read you experienced amplified rest and relaxation. We look forward to welcoming you back! General Manager- W Vieques More 

New York City, New York
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my 2nd time visiting the W Vieques. The first time, I did not have any billing issues so it was a wonderful stay. The 2nd stay was an entirely different story. I spent a lot of time leading up to our trip, as well as during our trip, as well as following our trip, attempting to resolve billing... More 

Was this review helpful? Yes 7
WViequesGM, General Manager at W Retreat & Spa Vieques, responded to this review

Welcome, Let me start by thanking you for sharing your experience with us. I am truly sorry to read it did not meet your expectations. I can assure you this is not representative of the W Vieques and I will ensure your feedback is used as a tool to improve the experiences we create for our guests in the future.... More 

Hotel Review Summarization

What travelers say

  • Very nice(16)
  • Pool area(12)
  • Bio Bay(9)
  • San Juan(8)
  • Fire pits(7)
  • Resort fee(6)
  • Living room(5)
  • Bio bay tour(4)
  • Private beach(3)
  • Next course(3)
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Amenities