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All 7 Ponce hotels

Ponce Plaza Hotel & Casino

3.5 of 5 Hotel   |   Reina & Union Street, Ponce 00733, Puerto Rico
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Ranked #6 of 7 hotels in Ponce
A recent review
4 of 5 stars reviewed 1 week ago
Nichey G New York City, New York
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172 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is greatly situated in the heart of Central Ponce. Rooms were nice & roomy (though some remodeling wouldn't hurt). Cons: no lounge chairs available by pool. It kinda looks like it's there for show. They charge parking fed to hotel guest. Other than that, staff was accommodating & attentive!

Was this review helpful? Yes 1
Carlos G, Guest Relations Manager at Ponce Plaza Hotel & Casino, responded to this review

Thank you so much for taking the time to post your comments about our hotel! We are very glad you enjoyed your complete stay and hope to see you again! PS: We recently added new lounge chairs in the pool area for your convenience. More

Dorado, Puerto Rico
Top Contributor
69 reviews 69 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ponce is a wonderful city with old world charm. This hotel affords the best location to see the center of the city, all within walking distance. The older building is the best place to be with a view of the beautiful Plaza. We stayed in the newer building because we arrived without reservation and needed two double beds. Staff was... More

Was this review helpful? Yes 2
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Thanks for providing us your comments and your feedback. When we receive news like this, it makes us even happier to serve our guests! We hope that this won't be your last stay, and we will be more than excited to house you and your family once again. Thank you and see you soon! More

Puerto Rico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel has a great location and is at a walkable distance to some historic places in the center of Ponce. It's also near other touristic places you can drive to. I stayed with my family for two nights/ three days and we had a very clean room (not Colonial) with all necessary amenities. Even though the balcony is extremely... More

Was this review helpful? Yes
Carlos G, Guest Relations Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear Nitza A, Thank you for taking the time to provide us with your wonderful feedback. We are pleased to know that you enjoyed your stay at the Ponce Plaza Hotel & Casino, except for a few select things. We will take care of your complaints as soon as possible, to ensure that you would not mind joining us again.... More

San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed several times in the past year due to project in town of Ponce. Ramada, now called Ponce Plaza Hotel, is the best place to stay in Ponce. Near everything: museums, government offices, restaurants, etc. At a great price you will get here: excellent service, beautiful rooms, great food, accessible parking conveniently located.

Was this review helpful? Yes 1
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear IGA_traveler_007 Dear , thank you for providing us with your feedback. It is pleasing to hear that you enjoyed your overall stay at the Ponce Plaza Hotel & Casino! When we receive news like this, it makes us even happier to serve our guests! More

Raleigh, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

A one of a kind experience, this hotel will transport you back to a time when Ponce was bursting with economic and cultural activity. The best view in the heart of the city you can just sit back and relax with some great coffee or drink of your choosing. Great location for visiting any point in the city or, for... More

Was this review helpful? Yes 3
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Jose S, Thank you very much for taking the time to leave us with your feedback on the Ponce Plaza Hotel & Casino. Our staff here gladly appreciates your kind words! We are pleased to know that you enjoyed your overall stay and that you would recommend this hotel to other friends and family. Thank you once again, and we... More

Fort Worth, Texas
Top Contributor
60 reviews 60 reviews
10 hotel reviews
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed July 13, 2014

Let me start off by saying that I travel a lot on business and spend more than 150 nights per year in hotels. For this hotel we had made reservations a couple of months in advance requesting a room with a king size bed, in a non-smoking quiet part of the hotel, with a nice view. When we first checked... More

Was this review helpful? Yes 10
Carlos G, Guest Relations Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear Jeff F We apologize for the inconvenience you experienced at our hotel. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please know that your comments and issues have been addressed. More

Orlando, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2014

We stayed here for one night and had booked through booking.com. Unfortunately it was late and to get to this location it is not the easiest as there are no signs. We originally had booked what we thought was the Ramada however when we got there realized it had changed name and no one ever contacted us to notify us... More

Was this review helpful? Yes 3
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Thank you for posting your feedback on Trip Advisor and for being our guests. We value our guests and appreciate their feedback as we strive to have our customers 100% satisfied with our hotel and their experience. We will share your feedback with our entire team and sure we have addressed all concerns. More

san juan
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 14, 2014

if you're planning to getting some sleep, don't stay here unless you been drinking, my boyfriend and I had to use earplugs, and even that it didn't work, basically we had to wait until morning to get some sleep, never again.

Was this review helpful? Yes 4
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear yeye33, Please accept our sincere apologies for the inconvenience you have encountered and noted in your review. As a family friendly hotel, I found your comments concerning as the experience you noted is just not typical of our guests’ experience. Our ideal location in the Downtown Ponce is usually a hit and our life safety standards are among the... More

Philadelpha
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 13, 2014

We enjoyed our stay at the Ponce Ramada for 2 nights. Overall the room was nice, the casino is attached and we even enjoyed the small pool. At night there are several bars on the same block but be aware of the many homeless and the local crime. Ponce Centro has changed a lot over the years and most stores... More

Was this review helpful? Yes 2
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear VegasFellow, Thank you very much for taking the time to leave us your feedback on the Ramada Ponce Hotel & Casino. Our staff here gladly appreciates your kind words! We are pleased to know that you enjoyed your overall stay. We value our guests and appreciate their feedback as we strive to have our customers 100% satisfied with our... More

Ponce
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

Excellent place surrounded by colonial structures, and many restaurants. Friendly neighborhood where visitors can walk around the Plaza Las Delicias y admire the beautiful buildings.

Review collected in partnership with Ramada

Was this review helpful? Yes 2
Carlos G, Front Office Manager at Ponce Plaza Hotel & Casino, responded to this review

Dear Blanca D, Thank you for providing us your feedback. It is pleasing to hear that you enjoyed your overall stay at the Ramada Ponce Hotel & Casino! When we receive reviews like this, it makes us even happier to serve our guests! We hope that this won't be your last stay, and we will be more than excited to... More

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Additional Information about Ponce Plaza Hotel & Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ponce Plaza Hotel & Casino 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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