I can't complain. I love my stay at the hotel. I my room card didn't work and the employees help me get into my room in a matter of seconds. The personnel did a great job with all the things that we need. I will recommend this to my friends and family. more

The employees were always there to help you and the room was always clean. I love the attention that they give to me when I stayed at the hotel. I definetly will recommend this hotel to all my friends and family. more

Our traveling theater group was booked into this hotel despite having a not-so-great experience here the previous year. The Howard Johnson met our poor expectations. Some of our problems included: * The restaurant closing early with only a rude staff member shooing us away from the door. * The restaurant being routinely understaffed. * The front desk staff treating our... more

Normally stay at Ponce Hilton,no rooms available in entire area. Basic room needs to be updated. Pool area very nice for a moderatly priced hotel. security not a concern, Do not use the resturant. Service terrible, food subpar, breakfast not any better. Only stayed one night. Would return but would not use the resturant. more

I stayed at this hotel for 1 night; thanks God it was only a night! When I call to make the reservation they gave me a price of 163.00 (“taxes included” - we were 4), but when I checked in they told me a price of 185.00 because supposedly they charged only for one person, but when I went to... more

I stayed at this hotel for a night and found it nice though I must agree that the rate is high for a hotel that would not be worth $60.00 per night if it were in Orlando.The room was really clean and it smelled good.That was a nice first impression.Another thing was the A/C which was working perfectly.Actually the room... more

I stayed at this hotel with 2 friends for 1 night, wich was more than enough. I found the hotel terribly overpriced at 117 dollars per night. I am suprised it is allowed to carry the Howard Johnson name. The room was not really up to standard. The coffee maker in the room was not working. After notifying the front... more

My family and I stayed at the Howard Johnson in Ponce and from check in time it was nothing but problems. The front desk gave us a room & the room wasn't even completely cleaned. The beds weren't made, there wasn't a shower curtain in place, & the bathroom vent wasnt working. As we are changing our clothing the maid... more

My wife and I stayed here two nights at the end of April. Ponce is a lovely city, but the choice of hotels is pretty limited. We tend to like small, local places like the other paradores, but we had just come from a bad experience at one, so we opted for a plain vanilla, basic American motel when we... more