From the first day to are forth day every thing was great front desk, houskeeping, the breakfest and meals in restarant where EXCELLENT in all aspects. The kids had a great time in the game room and the pool.. The location is near the airport and lots of comercial areas. The hotel personal where very nice and did everything to... more

We were there one night and went back for two nights the next weekend. We were very happy with the hotel. I'm glad I didn't read the prior reviews or I might not have stayed there. The rooms were very clean. The pool and hot tub was great even with a lot of people there on Good Friday weekend, There... more

They charged me illegally 3 nights on my credit card. Ana Irma Rivera Lassen more

Two words will best describe this place.....bed bugs!! more

We are infested with bed bug bites. Do not stay at this hotel. We were there 5 nights this past week and have just finished bagging all of our clothing, suitcases, backpacks, etc... and put them in the garage to kill the bugs that we inevitably brought home. We are itching and having allergic reactions to the bites. We were... more

First problem check in very late and the key do not open the door, every day with this problem and they have to activate the key. One nigth I can't sleep the terrible smell from out side. Everything is far. The employee they forgot how to smile and you keep you smile in your face. more

We stayed here on New Year's Eve, because of the proximity to the Ponce airport . When we checked in, we advised that we had a 6am flight and needed a 3:45 am wake up call. Beginning at approx. 8pm, we heard very loud music coming from a poolside DJ. There were no guests around the pool. We called the... more

I along with half of my bridal party booked our stay for a few days in order to save some money as we were going to stay at Ponce Hilton for two days. I must say after two days we went over to the Ponce Hiltion because we couldn't take it anymore. First and foremost the motel is overpriced for... more

Very good hotel. Nice for a 1 nite staying. near from ponce airport and the freeway. also near from the mall and the city center.I have to stay in this hotel several times on the year and is very nice. the pool is nice the parking is average.the room is good. good continental breakfast.good staff.the pool is good. the gardens... more