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Howard Johnson Ponce PR

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Tuppo Industrial Park 103 | Mercedita, Ponce 00715, Puerto Rico
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Howard Johnson Ponce PR
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Howard Johnson Ponce PR
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385 Reviews from our TripAdvisor Community

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Traveler rating
    97
    134
    85
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Spanish first
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English first
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    (385)
  • Mar-May only
    (86)
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    (88)
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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had an amazing stay. In the morning I asked the manager if the continental breakfast was included, she told me no because I booked it through a third party website but since it was my first time staying with them that she'll include it for free. Thank you

Review collected in partnership with Howard Johnson

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5 of 5 stars Reviewed 3 days ago NEW

Great wkend with the family. Customer service is excellent. Pool, great. Room air condition, awesome. Continental breakfast good. Restaurant -excellent. Second year visiting & willing to come back next yr.

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Aguadilla, Puerto Rico
3 of 5 stars Reviewed 6 days ago NEW

I went with other two families. Service was okay, but the beds and pillows in my room (243) where very uncomfortable. Old beds and pillows that need to be replaced. The variety of the breakfast buffet was okay for the price paid, but it was full of flies. That was the worst to me. The door in the restaurant did... More 

Review collected in partnership with Howard Johnson

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ElianetteOrtiz, Manager at Howard Johnson Ponce PR, responded to this review

Thank you for taking the time to share your comments online. Our customers opinion is very value for Us and provide the opportunity for improvements. We offer complimentary breakfast buffet, included in some package rate. This include usually scramble, ham, chef potatoes, fruits, bread, juice and coffee. Due to the high volume of extended stay we change the menu to... More 

Vega Baja, Puerto Rico
4 of 5 stars Reviewed 1 week ago

Excellent service, everything clean and delicious breakfast and dinner. I will be in there next year. Thanks so much!!!!

Review collected in partnership with Howard Johnson

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ElianetteOrtiz, Manager at Howard Johnson Ponce PR, responded to this review

Thank you for taking the time to share you experience at the Howard Johnson Hotel Ponce. We expect to serve you soon... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I booked a reservation with Expedia to this hotel, and the web company sold me a 2ble bedroom, two queen beds. I was curious and I called the hotel. I spoke to the clerk, and she explained me they don't have 2 queen bed rooms, but the hotel took care to adjust my stay. So, Expedia lie to me about... More 

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Cincinnati, Ohio
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellent customer service, front desk staff so nice. Hotel Manager Elianette Ortiz so nice. Room was very clean and nice . Location excellent. Breakfast free and staff was so nice and excellent food and room service. Maids did excellent job cleaning.

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Little Elm, Texas
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel, and it could use an update, but the service is top notch and the beds are comfy. We stayed for 7 days and there were 5 of us, we had a room right by the pool. My main complaint is that they have strong flood lights near the pool. The curtains are not dark enough... More 

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San Juan
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent, secure, friendly front desk staff as well as restaurant attendants. Rooms are neat. Adequate parking lot. Location is adequate to access stores and visit other places in the city like the malls, cinemas, even hospitals.

Review collected in partnership with Howard Johnson

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