We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Ponce hotels

Ramada Ponce Hotel

3.5 of 5 Hotel   |   Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
Hotel website
Hotel deals
Hotel amenities
Special Price
Book in Advance; Save 15%
Save Saved
You added Ramada Ponce Hotel to your Saves list
Ramada Ponce Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
50%
Ranked #6 of 7 hotels in Ponce
A recent review
5 of 5 stars reviewed 1 week ago
Blanca D Ponce
Write a Review

164 people have reviewed this hotel

Traveler rating
    39
    41
    38
    16
    30
See reviews for
32
60
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Ponce
1 review
5 of 5 stars Reviewed 1 week ago

Excellent place surrounded by colonial structures, and many restaurants. Friendly neighborhood where visitors can walk around the Plaza Las Delicias y admire the beautiful buildings.

Review collected in partnership with Ramada

Was this review helpful? Yes
Harleysville, Pennsylvania
Top Contributor
51 reviews 51 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best thing about this hotel is its location in the center of the town. It is similar to other hotels in Latin America, but is not up to Ramada USA standards. There is wi-fi in the lobby only; the room we had had wired internet but no cable, and I didn't bring one. The swimming pool is about 8x20... More

Was this review helpful? Yes
Greenfield, Massachusetts
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Right on a large and lovely town square with several attractions, shops, gelato store. Hotel has an attractive small lobby and a courtyard. Ramada isn't putting money into this property, at least in the two rooms we experienced. In the first room, we couldn't get the thermostat to move the temp above 65. Since it was a comfortable 80 outside,... More

Was this review helpful? Yes
Georgia,USA
Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay at this hotel with some family , the noise is strong the cars going by. No room service and the furniture very outdated I will not recommend this hotel to no one. The area is good because is in downtown Ponce but I think the hotel is at the wrong location

Was this review helpful? Yes
PA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was significantly deficient for its price category. Had two rooms priced at $109 each in a small town. The shower in both rooms had no hot water in the morning. One of the rooms had no soap in the room. The safe in one of the rooms was broken. The bathrooms were pretty disgustingly dirty, especially the floors.... More

Was this review helpful? Yes
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear hyordan, I apologize for the inconvenience you experienced at our hotel. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please know that your comments and issues have been addressed to the respective departments. Once again I apologize for the inconvenience during... More

East Brunswick, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 25, 2014

Having stayed at many a Ramadas in many other locations, DO NOT think this Ramada in Ponce is of the same quality or even near its operational standards. Not by a long shot! The only thing I will give them credit for is their location is central to the famous Parque de Bombas for tourists. Their hotel is bad on... More

Was this review helpful? Yes
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Armymom12, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is disappointing to hear that one of our guests ended up not enjoying their stay, and... More

Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed February 22, 2014

DO NOT STAY HERE !!!! Room 318 has a HUGE bed bug problem. I reported to headquarters and their management, Ms. Pacheco, but she never called back . When we pulled back the bed, the bed was black with bed bugs.

Was this review helpful? Yes
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear ByeByeLA, Thank you for taking the time to provide us with your feedback. As the front desk manager, I would like to apologize for the low quality of your stay. It is nothing but embarrassing to hear that one of our guests had not enjoyed their time in our hotel. It is my responsibility provide the respective departments with... More

Budapest, Hungary
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 13, 2014

We stayed here for a night. The old building is charming, very characteristic and probably even louder than the blue building behind where we got a room. I booked a king size room and to start with we were given a double. I tried to call the front desk from the room but nothing happened on the number they gave.... More

Was this review helpful? Yes 1
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Ka0z My apologies for the inconveniences that the arrangement could cause. Please know that your comments and issues have been addressed. Again i apologize for the inconvenience you experienced at our hotel. Please know that your feedback is extremely valuable to us, thank you and we hope you will give us a second chance More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Hotel is located right in front of the town plaza and Ponce Cathedral. It has a beautiful entrance with a central staircase leading to rooms in the second floor, some connecting to a cozy living room in early 19th century residential style. Our room had a balcony looking to the plaza. Room was not too big, but was comfortable. Had... More

Was this review helpful? Yes
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Stellanni Thank you very much for taking the time to leave us with your feedback on the Ramada Ponce Hotel & Casino. Our staff here gladly appreciates your kind words! We are pleased to know that you enjoyed your overall stay and that you would recommend this hotel to other friends and family. Thank you once again, and we... More

puerto rico
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 12, 2014

Don't take me wrong overall these place is charming....here comes the but! But they could do much better with a few changes. 1: They didn't have a second key for the bedroom. I could't believe it! We had to make sure were either one of us (my husband and I) was at any given moment so we weren't locked out... More

Was this review helpful? Yes
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear guest, I apologize for the inconvenience you experienced at our hotel. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. I will be sure to report all your complaints to the respective department to fix them as soon as possible. Thank you... More

Been to Ramada Ponce Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Ponce Hotel

Address: Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Ponce
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool
Hotel Style:
Ranked #6 of 7 hotels in Ponce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ramada Ponce Hotel 3.5*
Official Description (provided by the hotel):
The hotel counts with 70 rooms of which six are located in an historical building that dates from the 1882. For the convenience of our guests, all our rooms includes Internet connection and are equipped with air conditioning, coffee maker, working-desk, 32” LCD TV, iron, ironing board and safe-deposit box. All of our rooms have a balcony. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Expedia, Travelocity, Wyndham, Tingo, HotelsClick, Hotels.com and Agoda so you can book your Ramada Ponce Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ramada Ponce Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.