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All 8 Ponce hotels

Ramada Ponce Hotel

3.5 of 5 Hotel   |   Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
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Ramada Ponce Hotel
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48%
Ranked #6 of 8 hotels in Ponce
A recent review
5 of 5 stars reviewed 2 weeks ago
IGA_traveler_007 San Juan, Puerto Rico
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167 people have reviewed this hotel

Traveler rating
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed several times in the past year due to project in town of Ponce. Ramada, now called Ponce Plaza Hotel, is the best place to stay in Ponce. Near everything: museums, government offices, restaurants, etc. At a great price you will get here: excellent service, beautiful rooms, great food, accessible parking conveniently located.

Was this review helpful? Yes 1
Jersey City, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

By far this hotel have the best location in Ponce for those of us that like to be in the middle of everything. The hotel has a big casino and two restaurants. Melao Restaurant is a coffee shop with fresh Puerto Rican coffee, pastries and sandwiches. Lola's Restaurant is a Puerto Rican gourmet food. Both are very good.

Was this review helpful? Yes 1
Fort Worth, Texas
Top Contributor
57 reviews 57 reviews
9 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me start off by saying that I travel a lot on business and spend more than 150 nights per year in hotels. For this hotel we had made reservations a couple of months in advance requesting a room with a king size bed, in a non-smoking quiet part of the hotel, with a nice view. When we first checked... More

Was this review helpful? Yes 4
san juan
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 14, 2014

if you're planning to getting some sleep, don't stay here unless you been drinking, my boyfriend and I had to use earplugs, and even that it didn't work, basically we had to wait until morning to get some sleep, never again.

Was this review helpful? Yes 3
Philadelpha
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 13, 2014

We enjoyed our stay at the Ponce Ramada for 2 nights. Overall the room was nice, the casino is attached and we even enjoyed the small pool. At night there are several bars on the same block but be aware of the many homeless and the local crime. Ponce Centro has changed a lot over the years and most stores... More

Was this review helpful? Yes 2
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear VegasFellow, Thank you very much for taking the time to leave us your feedback on the Ramada Ponce Hotel & Casino. Our staff here gladly appreciates your kind words! We are pleased to know that you enjoyed your overall stay. We value our guests and appreciate their feedback as we strive to have our customers 100% satisfied with our... More

Ponce
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

Excellent place surrounded by colonial structures, and many restaurants. Friendly neighborhood where visitors can walk around the Plaza Las Delicias y admire the beautiful buildings.

Review collected in partnership with Ramada

Was this review helpful? Yes 2
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Blanca D, Thank you for providing us your feedback. It is pleasing to hear that you enjoyed your overall stay at the Ramada Ponce Hotel & Casino! When we receive reviews like this, it makes us even happier to serve our guests! We hope that this won't be your last stay, and we will be more than excited to... More

Harleysville, Pennsylvania
Top Contributor
71 reviews 71 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 2, 2014

The best thing about this hotel is its location in the center of the town. It is similar to other hotels in Latin America, but is not up to Ramada USA standards. There is wi-fi in the lobby only; the room we had had wired internet but no cable, and I didn't bring one. The swimming pool is about 8x20... More

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Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Lipadad, Thank you for taking the time to provide us with your feedback. We are pleased to know that you enjoyed your stay at the Ramada Ponce Hotel & Casino, except for a few select things. It is my responsibility to provide the respective departments with your complaints so we may fix these issues. I apologize on the behalf... More

Greenfield, Massachusetts
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 2, 2014

Right on a large and lovely town square with several attractions, shops, gelato store. Hotel has an attractive small lobby and a courtyard. Ramada isn't putting money into this property, at least in the two rooms we experienced. In the first room, we couldn't get the thermostat to move the temp above 65. Since it was a comfortable 80 outside,... More

Was this review helpful? Yes 1
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear Dennah, Thank you for your response. As the front desk manager here at the Ramada Ponce Hotel & Casino, it is disappointing to hear that one of our guest did not enjoy their stay. I apologize for the inconvenience in your room, and I will be sure to report these to the respective department to see what we can... More

Georgia,USA
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 28, 2014

I stay at this hotel with some family , the noise is strong the cars going by. No room service and the furniture very outdated I will not recommend this hotel to no one. The area is good because is in downtown Ponce but I think the hotel is at the wrong location

Was this review helpful? Yes 1
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

I apologize for the inconveniences that your & your family experienced at our hotel. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please know that your comments and issues have been addressed More

PA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 21, 2014 via mobile

This hotel was significantly deficient for its price category. Had two rooms priced at $109 each in a small town. The shower in both rooms had no hot water in the morning. One of the rooms had no soap in the room. The safe in one of the rooms was broken. The bathrooms were pretty disgustingly dirty, especially the floors.... More

Was this review helpful? Yes 1
Carlos G, Front Office Manager at Ramada Ponce Hotel, responded to this review

Dear hyordan, I apologize for the inconvenience you experienced at our hotel. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please know that your comments and issues have been addressed to the respective departments. Once again I apologize for the inconvenience during... More

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Additional Information about Ramada Ponce Hotel

Address: Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
Location: Caribbean > Puerto Rico > Ponce
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ramada Ponce Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The hotel counts with 70 rooms of which six are located in an historical building that dates from the 1882. For the convenience of our guests, all our rooms includes Internet connection and are equipped with air conditioning, coffee maker, working-desk, 32” LCD TV, iron, ironing board and safe-deposit box. All of our rooms have a balcony. ... more   less 
Number of rooms
70

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