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Ramada Ponce Hotel

3.5 of 5
Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
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Ramada Ponce Hotel
Ranked #6 of 7 hotels in Ponce
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116 reviews from our community

    Trip type
Traveler rating
    28
    34
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Date Rating
Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2013 NEW

I had an end room with five windows and tiny balconies. Hotel is located across from town square and walking distance to shops and restaurants. Nice lounge area to sit and visit with fellow guests and either have cocktails and or dinner. Staff was very willing and knowledgeable about restaurants to visit.

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Palm Beach, Florida, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 29, 2013

We stayed at this hotel in January for two nights, which was originally supposed to be three nights. The hotel is dirty and needs to be updated. There was no hair dryer in our room and when we asked for one we were told there wasn't one for us. We asked for extra towels and never received them. The dirt... More

Was this review helpful? Yes 1
Portalatin, Front Office Manager at Ramada Ponce Hotel, responded to this review
May 16, 2013

Dear Jennifer , thank you for your response! I would like to apologize on the behalf of the Ramada for your one-star, rated stay. Our staff is going to try to do their best on fixing the issues you experienced while staying at this hotel. We will take this feedback and use it to help this Ramada become a luxurious... More

Travelers are raving about these Ponce hotels

Birchwood, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 25, 2013

Construction on a parking garage started every morning, at 7 A.M., so you don't need an alarm clock. There was also a party going on Thursday night, where they close all the streets around the square. The staff could not tell us how we were to get back to the Hotel that evening, upon our return. The hot water in... More

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Portalatin, Front Office Manager at Ramada Ponce Hotel, responded to this review
May 16, 2013

Greetings and good day from the Ramada Ponce Hotel & Casino! Thank you so very much for your recent feedback. We truly appreciate all of your comments. We look forward to having you again as our guest(s), particularly after all renovations and upgrades are complete. Thank you again for your feedback. All the best... More

Orlando, Florida
1 review
5 of 5 stars Reviewed April 8, 2013

very nice, the only thing was that there was no towels on the room, i got there at 3am, but i called front desk and they brought them to me, i love it, would defenetly go back, loved the outdoor, the plaza was beautiful

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

I stayed there with my husband and I loved it! I checked in around 3:30pm and the room wasn't ready yet, but the front desk girl, Chrissy, (she was kind of the lead, cause all other employees asked her every single question) explained to me why my room wasn't ready, very kindly and apologized for the wait. She also gave... More

Was this review helpful? Yes 1
Winter Haven, Florida
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 30, 2013

Small hotel in a historic building with modern amenities. Rooms facing the front of the hotel have balconies overlooking the plaza. Can get a little noisy, but worthwhile to see the happenings around the plaza and be part of the vibe of this beautiful town. Staff very willing to accomodate, but as in many of the older buildings, air conditioning... More

Was this review helpful? Yes 1
See 4 more reviews by Heizzoli for Ponce
Portalatin, Director de Recepción at Ramada Ponce Hotel, responded to this review
April 4, 2013

Thanks for expresing your stay was comfortable and good for you and your family. We are here to serve you and all our guests. More

cayey
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 15, 2013

The Ramada in Ponce historical district and close drive to near by beaches and highways. By the time I was there they were expanding the faculties add casinos and more amenities. It is a nice place to stay most of the time is HOT and DRY.

Was this review helpful? Yes 1
Portalatin, Director de Recepción at Ramada Ponce Hotel, responded to this review
April 4, 2013

We take pride of all our guest and we have a good price and good location. Thanks for your comments and It was a pleasure to serve you and all our guest. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2013 via mobile

No coffee maker in room, no refrigerator, beds were pretty comfortable, quiet for the most part unless there are noisy guests in the hall. Clean. Location was good. Nice view depending on what side you are on. One elevator pool is very small. Staff at restaurant, somewhat rude. Would I stay again, it would not be my first choice, but... More

Was this review helpful? Yes 1
Portalatin, Director de Recepción at Ramada Ponce Hotel, responded to this review
April 4, 2013

Thanks for expressing your stay at our Hotel. We are doing some improvement in our facilities to satisfy our guest. It was a pleasure tos erve you More

Westfield, New Jersey
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed March 10, 2013 via mobile

I called hotel b4 booking in Feb 2013 and was assured construction would be finished b4 March stay. The concrete and beams across from room under construction was plenty loud and not close to finished. Ramada misrepresented this and apologized when I checked in giving me their apology Aug 20, 2012 letter. Only room amenities were tv hair dryer iron... More

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Portalatin, Director de Recepción at Ramada Ponce Hotel, responded to this review
March 12, 2013

We sincerely apologize for the substandard of, Housekeeping. At Ramada, we take great pride in our high standards. Unfortunately, you experienced a time when we obviously did not meet those standards. The construction will be finishing in April 2013. Unfortunately, the noise is near the Hotel and they start at 7am. We are finishing the Parking lot for our Guest... More

Longueuil, Canada
Top Contributor
148 reviews 148 reviews
69 hotel reviews
Reviews in 80 cities Reviews in 80 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed March 7, 2013

The Ramada Inn has one of the best locations in Ponce...right across the street from the main square. The front part of the hotel is actually a renovated historical building, and they've kept the balconies, the high ceilings, etc. Back of this building, there's a large three (or is it four?) storey building with more rooms. Between the two parts... More

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See 3 more reviews by RAPLongueuil for Ponce
Portalatin, Director de Recepción at Ramada Ponce Hotel, responded to this review
Google Translation
March 12, 2013

Gracias por indicarnos que su estadia fue placentera. Para finales del mes de Abril los trabajos de construccion estaran terminados... More

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Additional Information about Ramada Ponce Hotel

Address: Calle Reina | Downtown Across Main Plaza, Ponce 00731, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Ponce
Amenities:
Business Center Fitness Center Free Breakfast Restaurant Suites Swimming Pool
Hotel Style:
Ranked #6 of 7 hotels in Ponce
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The hotel counts with 70 rooms of which six are located in an historical building that dates from the 1882. For the convenience of our guests, all our rooms includes Internet connection and are equipped with air conditioning, coffee maker, working-desk, 32” LCD TV, iron, ironing board and safe-deposit box. All of our rooms have a balcony. ... more   less 
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Ramada Ponce Hotel
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