We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Ponce hotels

Holiday Inn Ponce & Tropical Casino

3.0 of 5 Hotel   |   3315 Ponce Bypass, Ponce 00728, Puerto Rico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Holiday Inn Ponce & Tropical Casino
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Ponce & Tropical Casino to your Saves list
Ranked #4 of 7 Hotels in Ponce
A recent review
3 of 5 stars reviewed 1 week ago
Clevelandtravelerspm Cleveland Ohio
Write a Review

163 reviews from our community

Traveler rating
    42
    68
    34
    16
    3
See reviews for
43
54
8
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (43)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (37)
All months
Elysian, Minnesota
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a total of 8 days for a business trip in Ponce, and I was overall quite disappointed with the persistent high humidity that led to musty odors throughout my room. I had to set my thermostat on the AC unit to 60 degrees Fahrenheit on the maximum fan speed to attempt to alleviate the... More 

Was this review helpful? Yes
Cleveland Ohio
Top Contributor
137 reviews 137 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

We thought this was close to the ocean since the advertisement shows it in the picture but this sits hill top with an ocean view. The access to the ocean is a bit of a drive. The rooms are large the beds aren't great but the pillows were good. The pool area is nice. The casino was fun they give... More 

Was this review helpful? Yes
New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled to PR during christmas and after 4 days at San Juan stayed at this Holiday Inn. The staff were very accommodating even changed our first room since we didn't like it (too close to the pool and no view of the sea). The room was spacious and clean but not updated. Hotel is located on top of a small... More 

Was this review helpful? Yes
Belfast, Maine
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Traveling in PR over the xmas holiday, we stayed in the only 3 Holiday Inns on the island. We really enjoyed the Ponce Holiday Inn for its lovely pool that has a view of the ocean, adequate breakfast, an accessible balcony with chairs, and outside seating next to the bar and restaurant where we could have a quiet drink in... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Let me start by saying I normally dont write reviews but I needed to take the time and write one this time around. I stay in PR about once a year and have gone to almost all the Isle Verde and Condado hotels spots. That being said we where kind of tired of that area. We stayed at the Ponce... More 

Was this review helpful? Yes
Puerto Rico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We only stay for one night, but it was enought for us. No wifi, no tv in our room. We couldn't sleep well due to outside noise. The next day breakfast was poor, slow and with a bad service. We have to wait for almost half hour for two fried eggs!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear arluna, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please know that this is not reflective of... More 

Puerto Rico
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Me and my wife decided to take a small 3 days vacation to the south of the island. Found a great deal on a Junior Suite. These kind of rooms are located on the 5th floor. Our room was very spacious, included: med size fridge, microwave, full size desk, chair with ottoman and balcony. Reception is really helpful and willing... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 23, 2014

Was very disappointed with this hotel. Being that it's a Holiday Inn I expected a much better experience. The staff were friendly, but the only word I have for the rooms is dirty. I wouldn't walk in bare feet, the shower was falling apart, there was hair in the corner of the bathroom, toilet seat broken, bathroom sink clogged easily.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear Mandy H, Thank you for staying with us and providing us with your valuable feedback. We regret that the room amenities and cleanliness fell below your expectations. Please be assured that all your feedback will be acted upon to ensure a more positive experience for your next stay and for future guests. We hope you will consider us again... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

The kids enjoy the pool. At night we went to the casino and the bar. We enjoyed the music. The breakfast were good. Nice price for our reservation. We recommend for families. The casino has music at night. Great entertainmen..

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 22, 2014

The hotel is clean and worth the stay. However stay away from the restaurant here. Here's my experience. My family and I went to eat breakfast at around 8:00 and we're promptly seated. After being seated they began to ask us question after question about a breakfast card. I immediately told them that we were paying cash, but the questions... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear Dean1029, Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate the kind remarks on our friendly staff and clean hotel. Please accept our apologies for falling short of your expectations specifically with the service you have experienced at the hotel restaurant. Kindly be assured that we treat this matter seriously... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Ponce & Tropical Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Ponce & Tropical Casino

Address: 3315 Ponce Bypass, Ponce 00728, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Ponce
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Ponce & Tropical Casino 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, IHG, Cheap Tickets, Priceline, Hotels.com, Agoda, Odigeo and Tingo so you can book your Holiday Inn Ponce & Tropical Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Ponce And Tropical Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Ponce Holiday Inn

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
View from room (11)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (14)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (8)
Viewed
Dining (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay