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All 7 Ponce hotels

Hilton Ponce Golf & Casino Resort

4.0 of 5 Resort   |   1150 Caribe Ave., Ponce 00716, Puerto Rico
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Ranked #1 of 7 hotels in Ponce
A recent review
4 of 5 stars reviewed yesterday
Troy N Houston, Texas, United States
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684 people have reviewed this hotel

Traveler rating
    267
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    109
    47
    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Houston, Texas, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

was here for work so i did not really use the facilities and dont even remember if it had beach access. has a nice pool though. the staff was very friendly and help with local restaurants. in the breakfast area there was a pond and some fish as well as a duck i befriended by feeding him everyday.

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Coram, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were there in March2014 and will be staying again in September. We have stayed in this hotel many times thru the years and only had 1 bad experience. But the hotel corrected the problem and we came back. I love the customer service and they are always there for all our needs. We love to relax and see the... More

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Dudley, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

the only problem was the pricing of everything. the service we had at la cava restuarant for nreakfast was FANTASTIC i dont remember the servers name but he was Great!!! and the gentleman that checked us in was Fantastic as well

Review collected in partnership with Hilton Hotels & Resorts

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Dorado, Puerto Rico
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is clean, but could use some updating. The lobby is very dark. The open air dining room has a serious problem with birds attacking plates of food as guests get up to go to the buffet area. The noise from the birds chirping is very annoying. Employees can't clean up bird droppings on tables and chairs fast enough.

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our family stayed at the 368, it was very clean. Helen is the best employe very courteous with the family, the guys at the parking service are awesome. The pool is big, it has a slide that the kids love. I recommend to stay from friday to Sunday. Overall it was a very nice experience!!!!

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Orlando, United States
1 review
1 of 5 stars Reviewed 1 week ago

From entering the room, to the bathroom, to noise from moving furnishing at 8:00 am! I would not recommend this Hotel. My husband had a previous experience, which had been great 3 yrs ago, sadly we didn't this time.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPonce, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Lorena C: Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken... More

New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Upon check in , the Hotel Lobby is wide open and very musty . The breakfast buffet is $22 and the flies and birds are everywhere disrupting your eating . There is no beach , it is black sand and full of stones and sea weed. The casino is very musty smell . Don't book the suite , rather book... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonPonce, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Kevin M: Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I went to the Ponce Hilton to have an amazing weekend and I did. Having been there on several occasions before, I knew what awaited me at the Hotel except for the experience, which has always been different. After we checked-in we went to our room. I went with my wife and my four-year-old son. The room was spotless; the... More

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Flat Rock, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to Ponce to see family that has moved to the area recently. We had a quiet room far away from the noise of the pool and enjoyed sitting out on the porch each morning. (Yes, there are stray dogs, but I felt they added to the atmosphere and they didn't bother anyone but the iguanas on the property).... More

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Senior Contributor
47 reviews 47 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had high expections of this hotel but was a little disappointed upon arriving. First, the big pool pictured on the website for this hotel will not be there when u arrive. This pool is at another location that u need to be shuttled to. There are smaller pools that were extremely crowded. The water was also cloudy. The service... More

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Additional Information about Hilton Ponce Golf & Casino Resort

Address: 1150 Caribe Ave., Ponce 00716, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Ponce
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Ponce Golf & Casino Resort 4*
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Also Known As:
Hilton Ponce Golf And Casino Resort
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Hotel
Hilton Ponce Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An extensive beachfront resort strategically located minutes from downtown Ponce, with easy access to most business and tourista attractions and landmarks of the South and Southwest Puerto Rico regions, like Castillo Serralles, La Guancha, Guanica Dry Forest, Cabo Rojo and Ponce Museum of Art, Ponce Airport and Sea Port. Amenities include direct beach access, championship golf course, 24/7 full service Casino, fitness center, rooms and suites with balconies and ocean views, and an ample range of meeting and banquet venues with business center support. ... more   less 
Number of rooms
254

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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