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Hilton Ponce Golf & Casino Resort

#1 of 7 Hotels in Ponce
Certificate of Excellence
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1150 Caribe Ave., Ponce 00716, Puerto Rico
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Free Night & $100 Credit
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1 room 1 guest
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Hilton Ponce Golf & Casino Resort
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943 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Visited this resort in August 2015 for vacation purposes. The stay was average overall - there were very few people probably because this is an off season period. At the Costa Caribe side of the resort (to which you have to drive or take the shuttle), we have not seen a single person on the beach / at the pool... More 

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CAGUAS
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great stay for family and golf. The kids will have fun during the stay. Golf course is great. Food is good and alcohol beverage the best in the Island. Accommodation are good for family. Don Q house, rum and drinks.

Review collected in partnership with Hilton Hotels & Resorts

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W. Collingswood, NJ, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is a pretty hotel and the staff is awesome, but definitely needs improvements and updates in the rooms and dining areas. The pool passes are a problem during the weekends when guests want to enjoy the facilities but can't because of the non-guests using them instead, there needs to be another way, this is a bit annoying.

Review collected in partnership with Hilton Hotels & Resorts

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Charleston, South Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here once before over 6 years ago and it happened to be better than I remember. The front desk agent gave me a choice of a high balcony or a convenient patio to walk right out onto the grounds with access to the pool. He actually walked me to my room to show me both options - this... More 

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McPherson, Kansas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The front desk was helpful, gave us a map of the property, got a good price for the location and got a suite upgrade. The casino is a bit small, but plenty of variety of machines. The daytime atmosphere was a blast, had a band come out to the pool and even had some salsa dancing. The Passion fruit mojito... More 

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Branchburg, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff in the Hilton Ponce is what makes this hotel stand out from the rest. The are polite and courteous at all times. Jose, the front desk supervisor it one of the very best. I have visited this hotel 3x's this year alone. I would recommend it to all families.

Review collected in partnership with Hilton Hotels & Resorts

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Lexington, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a long way to travel to be so disappointed. And as another poster said, "Total waste of points"! Upon check-in we were not given a map of the property. With such a large resort, it took us 2 days to find our way around. The grounds are attractive enough with many activities, but…..again, at check-in, we were given... More 

Was this review helpful? Yes 2
HiltonPonce, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review

Dear TraceyK423: We thank you for your comments and apologize for failing to provide you with all the information you would have desired upon check-in. I am sorry you did not find a quiet enough spot to relax while sunbathing, or that only after 2 days at our resort you were able to find your way around. I am sharing... More 

Seattle, WA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

PROS: Rafael at the valet desk was super awesome and helpful CONS: Check-In/Check-Out: I called several days in advance to request early check-in because I had a wedding to get to that started in early evening. I was told that while early check-in was not guaranteed, my request was noted- which was fine, I've experienced this before and it's never... More 

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HiltonPonce, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review

Dear ROYGBIV2013: Thank you for your comments about your recent visit to our Resort. I apologize for the shortcomings you experienced during your visit. I understand we should have done a much better job in delivering the Hilton Brand promise. I also understand we failed to better communicate some of the details of our property, like the fact that we... More 

Tampa, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here. Our u king bedded room in the Ocean Tower was quiet and large. We had an unobstructed view of the ocean with a nice size balcony. The room was comfortable but did need to be updated. There were some cracks in the wall and stained furniture. It was easy to overlook the "age" of the... More 

Was this review helpful? Yes 3
West Palm Beach, Florida
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room overlooked the ocean.. was quiet, clean, well executed. The staff was very nice even bringing me a first aid kit in the middle of the night when I cut my hand (my fault). The bar made a great Mojito, the waitress was prompt and the food nicely prepared and presented. There is a buffet downstairs by the pool... More 

Was this review helpful? Yes 1
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Costa Caribe Golf & Country Club Pool (17)
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