I will give you the low-down on this from two sides. The first side is if you are accustomed to staying in other Hyatt vacation club (HVC) properties. If this is the case then this is not like any of the others. 1) Not as well kept. 2) NO activities or any useful guidance on things to do. 3) Not... more

The waterfront location was ideal for swimming, sand play and lounging by the pool. We particularly enjoyed the room layout (bedroom separate from living area and kitchen) because it was easy to put our toddler to bed and still enjoy watching TV or enjoying a drink on the balcony. The staff were very accommodating and friendly and happily provided a... more

It was actually kind of a let down because we stay at Hyatts a lot and we have a Hyatt timeshare so we expected a nicer hotel. The rooms were okay and the staff was decent. That's about all I have to say. more

5yrs ago this was the BEST resort in PR. You could eat in great restaurants, have a pina colada at pool bar,, ride the current down the slides, pass waterfalls, caves and jacuzzi of the most spectacular River Pool in the country,which all ended in an amazing pool overlooking an incredible beach. And then there was the Coco loco slide.HEAVEN!Now... more

This place is GREAT! i had a one bedroom unit, with a full kitchen and one bedroom. The resort next door is closed, and being tore down in the next few weeks. Its very easy to get a spot on the beach all to yourself, the pool is great, and the staff was wonderfull. If you get the chance take... more

This is definitly not the place for singles to stay. The hotel itself is very nice, the pool and beach are beautiful. Other than hanging out at the pool and jacuzzi, there is absolutely nothing to do. We stayed at this hotel because it was all we could get through my friends time share. They have a snack bar that... more

Honestly this hotel was fine but, not great. I knew this location was away from the attractions in Puerto Rico so that was not a problem for me. The grounds are really nice and there are quite a few activities on the property. However, This hotel is not a typically Hyatt. A typical Hyatt is contemporary and has a luxurious... more

I just returned from staying at this property. We own two Marriott timeshares (in Kauai and Aruba) and are accustomed to that level of property. I was sorely disappointed. The location is lovely --- a secluded cove with a beautiful beach and beautiful views from the room. The fitness center was also well equipped but VERY humid and hot...made it... more

Rooms are outdated. Bed sheets were like sandpaper. If you stay there get towels from the pool and use those as bath towels, they are much softer. Service was average, nothing above and beyond the minimum. Maids came daily. The closed hotel next door looks is an eyesore and eerie. Our friends joked that it looks haunted. We asked the... more