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All 3 Dorado hotels

Hyatt Hacienda Del Mar

3.5 of 5 Resort   |   301 Hwy 693, Dorado 00646, Puerto Rico
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Ranked #3 of 3 hotels in Dorado
A recent review
4 of 5 stars reviewed 1 week ago
Amara H West Des Moines, Iowa
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313 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
West Des Moines, Iowa
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great. The staff were very friendly and helpful when it came to finding new places to eat. The beach and swimming pool is amazing! Our rooms were clean and everything worked. A lot of the reviews complain about the property next door which is not being used and has a fence around it, honestly you don't even... More

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Lake Jackson, Texas
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Hyatt Hacienda Del Mar several times. The property is being updated. The exterior has been painted. New furniture is being made. The beach is great and so are the views from the room. The staff is very friendly and helpful. The onsite food is good. It is easy to get to San Juan by taking the... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this property 2 years ago and had a wonderful time. Even though the recent reviews were bad we were willing to give it another try. The loved Hyatt Dorado beach because of the property, beach, location and space. This time around we found that the property was very filthy. Shower stalls need serious bleach. We came out... More

Was this review helpful? Yes 3
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 29, 2014

Room was clean, pool is ok, the beach is nice. Great for a quiet weekend to relax. There are really good restaurants outside the property which are really nice. But thats about it. If you're coming down to Puerto Rico for a week, recommend you stay somewhere else.

Was this review helpful? Yes 4
San Angelo
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

The rooms were nasty and after complaining to Hyatt they did nothing! It is not up to Hyatts standards as in other resorts they own. As an owner I even took pictures of the urine drained floors and the full bed that should have been two queen as we had booked. The resort was not kept up and there is... More

Was this review helpful? Yes 4
Mount Kisco, New York
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 5, 2014

We own 2 units, to our sorrow. Stay away from this one. barb-wire, crime,no food . Don't ask any more questions !...just stay away ! This place changed towards below down hill, do not approach this so called time share, stay on the aircraft.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 2, 2014 via mobile

Facilities are good location great... But management irs terrible .... Security the worst... Got a surfboard stolen from my car and nothing happen... Management didnt care at all... They even got a golf car stolen the same night... So no peace of mind... And no relaxing wile snorkling.... Even spoke to the manager and she just said ... This things... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 7, 2014 via mobile

We are Hyatt timeshare owners and this resort was just ok and the service was not the level we have come to enjoy at other Hyatt Resorts. First they checked us into a dirty room but would not clean it. We had to move to a less desirable room with a lesser view. The TV did not work in one... More

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

I went on may 2014. It's a perfect hotel to relax but if the other pool (with the lazy river) was open it will be so great!!!! Please repair the other part of the pool with the water slide and the lazy river!!!! The staff was very friendly and helpful. The rooms are big and the bed was comfortable. The... More

Was this review helpful? Yes 5
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

This was our first trip to Puerto Rico and used our Marriott time share exchange to book the Hyatt in El Dorado. As we approached the complex maneuver shocked to see that majority of the facility was closed and fence to have. It was completely abandoned and overgrown with weeds and vines. The timeshare units however were off to the... More

Was this review helpful? Yes 3
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Additional Information about Hyatt Hacienda Del Mar

Address: 301 Hwy 693, Dorado 00646, Puerto Rico
Location: Caribbean > Puerto Rico > Dorado
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt

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Pool/beach area (68)
Hotel & grounds (32)
Room/suite (26)
View from room (11)
Family/play areas (1)
Dining (5)
Bathroom (3)
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Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
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Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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