Pros:The grounds are beautifully maintained. Cons: The rooms had a moldy odor and definitely need updating. There were some maintainance issues that needed repair. Without going into detail were taken care of and there were follow up calls to ensure that they were done. The only restaurant / bar at the property needs to be screened in to prevent birds... More

Great resort for extended vacations. Very friendly personnel, quiet rooms and accessible to shopping centers and attractions. The villas are kind out-dated and need some care. The facilities and pool are great. You have direct access to the hotel's private beach. Compared to the other Hyatt Vacation Resorts, this could be a 5 in the scale to 10. The area... More

We stay her every summer and get the 2 bedroom with kitchen fully stocked, washer dryer, jacuzzi on the beach olympic pool and exercise room. More

I have always used my weeks. This place is wonderful and I have now reserved the weeks of June 2 thru 9 and July 28 thru August 4, 2012. You will love the Atlantic Ocean and beach view from my 6th floor balconies. Each apartment has two balconies. Each apartment sleeps up to 8 people. This is a great experience... More

this is the place for you. We came as part of the Vacation Club in April 2012. This is a beautiful ocean front property with a large pool, kiddie pool, hot tub (which was nice and clean), spa, fitness center and a private beach with just enough surf to make it fun for younger kids. The hotel was only about... More

Love the hotel. The pool, the service and the facility. Definetly im coming back very soon. Recommended!!! More

We have been owners at the Hacienda Del Mar for 12 years, so we are well aware of the history concerning the Hyatt Cerromar closing several years ago, along with most of the restaurants and the river pool. We decided to return this year, after a 2-year absence, because we had heard that things were happening next door (the old... More

I stayed at the Hyatt Hacienda Del Mar, a vacation club property, in February 2012 for some R&R and my Wife's B'Day. The property is about a half hour drive from San juan Int'l. I had a rental car because a cab ride is allegedly $50 each way. The property is located in Dorado, which is a suburb about 20... More

I was a little worried reading some of the negative reviews, but I realized quickly that most negative reviews are not based on the property, but on the people writing the reviews. You must go into a vacation realizing that you are not going to be the only ones there, there are others that are vacationing as well and we... More