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All 3 Dorado hotels

Hyatt Hacienda Del Mar

3.5 of 5 Resort   |   301 Hwy 693, Dorado 00646, Puerto Rico
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Hyatt Hacienda Del Mar
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64%
Ranked #3 of 3 hotels in Dorado
A recent review
3 of 5 stars Reviewed June 7, 2014
Cmfullertx
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312 people have reviewed this hotel

Traveler rating
    57
    131
    62
    35
    27
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125
90
5
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
San Angelo
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were nasty and after complaining to Hyatt they did nothing! It is not up to Hyatts standards as in other resorts they own. As an owner I even took pictures of the urine drained floors and the full bed that should have been two queen as we had booked. The resort was not kept up and there is... More

Was this review helpful? Yes
Mount Kisco, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We own 2 units, to our sorrow. Stay away from this one. barb-wire, crime,no food . Don't ask any more questions !...just stay away ! This place changed towards below down hill, do not approach this so called time share, stay on the aircraft.

Was this review helpful? Yes
Aguadilla
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Facilities are good location great... But management irs terrible .... Security the worst... Got a surfboard stolen from my car and nothing happen... Management didnt care at all... They even got a golf car stolen the same night... So no peace of mind... And no relaxing wile snorkling.... Even spoke to the manager and she just said ... This things... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 7, 2014 via mobile

We are Hyatt timeshare owners and this resort was just ok and the service was not the level we have come to enjoy at other Hyatt Resorts. First they checked us into a dirty room but would not clean it. We had to move to a less desirable room with a lesser view. The TV did not work in one... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2014

I went on may 2014. It's a perfect hotel to relax but if the other pool (with the lazy river) was open it will be so great!!!! Please repair the other part of the pool with the water slide and the lazy river!!!! The staff was very friendly and helpful. The rooms are big and the bed was comfortable. The... More

Was this review helpful? Yes 4
Moorestown
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

This was our first trip to Puerto Rico and used our Marriott time share exchange to book the Hyatt in El Dorado. As we approached the complex maneuver shocked to see that majority of the facility was closed and fence to have. It was completely abandoned and overgrown with weeds and vines. The timeshare units however were off to the... More

Was this review helpful? Yes 3
White Marsh, Maryland
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 19, 2014

After reading some reviews, we had low expectations but the resort is actually nice and very clean. It was quiet while we were there with not many people (which we enjoyed), had a great beach, big pool, two hot tubs and a kiddie pool. There's also a small gym, tennis courts, and a miniature golf course. All the rooms face... More

Was this review helpful? Yes 3
Richmond
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 18, 2014

Friends that were with us selected this thru their time share. Didn't have the best reviews but let me tell you it was great! All the rooms face the pool/beach. When we arrived we sat down on the beach and listened to the waves....at 1030pm! It was so relaxing after traveling. The rooms were clean, staff quite friendly. There was... More

Was this review helpful? Yes 2
West Haverstraw, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2014 via mobile

The review I read made me think I had to be weary, but I was presently surprised. The rooms were spotless, very tropical furniture. Every thing a person would need if you want to cook. The grounds were like living in paradise. The neighboring hotel that is vacan does not even show, there are beautiful palm trees covering it. The... More

Was this review helpful? Yes 6
Chesterton, Indiana
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 19, 2014

Traveled to Hyatt Hacineda Del Mar in March 2014 for Spring Break. First of all after reading some of the negative reviews I was concerned about the property and after arriving I realized that my concern was wasteful. Several reports have made mention of the resort adjacent to the Hyatt that is closed. Yes, it is there and it is... More

Was this review helpful? Yes 8
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Additional Information about Hyatt Hacienda Del Mar

Address: 301 Hwy 693, Dorado 00646, Puerto Rico
Location: Caribbean > Puerto Rico > Dorado
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt

190 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 
Number of rooms
162

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