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All 3 Dorado hotels

Hyatt Hacienda Del Mar

3.5 of 5 Resort   |   301 Hwy 693, Dorado 00646, Puerto Rico
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Hyatt Hacienda Del Mar
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Ranked #3 of 3 Hotels in Dorado
A recent review
5 of 5 stars reviewed 1 week ago
Geri K Englishtown, New Jersey
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319 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Englishtown, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely 8 th floor accommodations with gorgeous pool & ocean views. Good food at Beach Bohio every time we go. Fish and salads fresh and beautifully arranged.Staff have been marvelous with directions and restaurant recommendations. They are always pleasant and extremely polite. We never wait long for assistance from housekeeping😄 Kudos Ivan and staff.

Was this review helpful? Yes 2
queens, New York
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It makes me sad to say this. We have been coming to Cerromar Beach for twentyseven years, before there was a timeshare, but just the magnificent Hyatt Regency Cerromar Beach. I think we bought timeshares the fist year they were available. We have probably been here 15 or more times. Although the loss of the adjoining Hyatt Regency was a... More

Was this review helpful? Yes 3
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 14, 2014

Was there this past week and I was appalled at the resort. I read reviews but figured I would give this place a chance because , well, it was a Hyatt. Even if you use this as a time share trade in and you are not expecting "hotel amenities " this resort lacks in all departments. The lobby is drab,... More

Was this review helpful? Yes 1
Alameda, California
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 7, 2014 via mobile

As an owner of Hyatt Residence Club, we were very disappointed! The hotel is still under renovation. We were told, it was done. The staff, not friendly. We were not Informed of tours, restaurants, places to visit or even how to dispose of our garbage. We were the only guests upon check in. The Staff, had no reason not to... More

Was this review helpful? Yes 3
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

My wife and I stayed here with about 12 other friends and we had the best time!! The hot tub and pool are open 24/7 which is just perfect since we didn't get back from exploring and partying till at least 1am! The best part was the beach bar and private beach! The beach is essentially a cove and it... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

First off the staff was amazing! They were always prompt and said hello. My son is 4 and we had to walk inside each morning to tell the resort associate hi because they were so nice to him. We stayed in a 2 br lock off. 2 balconies and bathrooms. The grounds have grills so we went to the nearby... More

Was this review helpful? Yes 2
West Des Moines, Iowa
13 reviews 13 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

This hotel is great. The staff were very friendly and helpful when it came to finding new places to eat. The beach and swimming pool is amazing! Our rooms were clean and everything worked. A lot of the reviews complain about the property next door which is not being used and has a fence around it, honestly you don't even... More

Was this review helpful? Yes 2
Lake Jackson, Texas
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

We have stayed at Hyatt Hacienda Del Mar several times. The property is being updated. The exterior has been painted. New furniture is being made. The beach is great and so are the views from the room. The staff is very friendly and helpful. The onsite food is good. It is easy to get to San Juan by taking the... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 16, 2014

We stayed at this property 2 years ago and had a wonderful time. Even though the recent reviews were bad we were willing to give it another try. The loved Hyatt Dorado beach because of the property, beach, location and space. This time around we found that the property was very filthy. Shower stalls need serious bleach. We came out... More

Was this review helpful? Yes 5
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 29, 2014

Room was clean, pool is ok, the beach is nice. Great for a quiet weekend to relax. There are really good restaurants outside the property which are really nice. But thats about it. If you're coming down to Puerto Rico for a week, recommend you stay somewhere else.

Was this review helpful? Yes 4
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Additional Information about Hyatt Hacienda Del Mar

Address: 301 Hwy 693, Dorado 00646, Puerto Rico
Location: Caribbean > Puerto Rico > Dorado
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Hacienda Del Mar 3.5*
Number of rooms: 162
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt

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Hotel & grounds (33)
Pool/beach area (68)
Room/suite (26)
View from room (11)
Family/play areas (1)
Dining (5)
Bathroom (3)
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