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Embassy Suites by Hilton Dorado del Mar Beach Resort

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201 Dorado Del Mar Boulevard, Dorado 00646, Puerto Rico
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Embassy Suites by Hilton Dorado del Mar Beach Resort
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1,054 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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gurabo, Puerto Rico
5 of 5 stars Reviewed yesterday NEW

the hotel is excellent, good location very close to San Juan 35 min. ride. I visit Toro Verde zip-line; what an experience you have to go, awesome happy hour. the hotel crew were very helpful. Breakfast can not be better.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were not very impressed with the beach at this hotel. The service was okay and we stayed here 1 night prior to going to St. Thomas. We loved St. Thomas, but we didn't like this hotel very much. The surrounding area is not very pretty and the beach wasn't so great.

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San Juan, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

I am currently staying in this hotel everything is allright until the 4th of july they arrange a big party allowing the public not guest of the hotel to enter the facilities for $10 bucks imagine waths happens there is a crowd likes thousand people in the pool area for only 6-8 bartenders and waitress what a mess no space... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife, granddaughter(age 12) and I just finished a 4 nights stay in the hotel. This is our 2nd. visit. Previous one was in 2013. For us it was a great place to visit. Rooms were comfortable, clean and spacious. The two big screen TVs didn't hurt either. One adult, and one kid, perfect. I slept on the sofa bed... More 

Was this review helpful? Yes 2
Germantown, Tennessee
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a suite, the typical configuration for an Embassy Suites, as we've stayed at many, many of them over the years all over the US. We shared it with my sister and her children. It was cozy but adequate. The furnishings were fine, but you could tell that they had received a lot of "hard" guests and use by... More 

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Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Good Place nice hotel but .., A litle boaring. the check in was an hour late. rooms are not too cleans they cant do better. pool wasn't that clean eather. They have to do something with the guess with some enterttement otherwise they go to bed early. kids need a playground area. Breakfast was great. I believe they have to... More 

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Milton, Vermont, United States
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is average but doing a room by room renovation. The room was spacious and clean. The bed and pillows were very comfortable. The breakfast was good and the evening reception was a lot of fun. The best thing about this hotel is the staff! Everyone we encountered was friendly and extremely helpful! Especially a front desk employee named Elieja.... More 

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Isabela
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed from 26th June to the 28th 2015 for the Senior Prom of my daughter . The Hotel is Nice The Service & Staff are very courteous, friendly , the pool area is nice and dos have a beach (many rock's & Sea urchins ). The Hotel is not that bad but Breakfast lave a lot to be desire... More 

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Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hello , I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest... More 

New Paltz, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

If I was going to stay somewhere else, it would be at another hotel. Even though the staff are nice, it's not like I expected from my local residents. The room is minimal and basic. Embassy suites in. San Juan has Dorado beat up by a milestone.

Was this review helpful? Yes 1
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hello , I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest... More 

North Carolina, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms need an update- worn carpets and sofa. The noise level caused by the prom that was going on was highly distracting - echoing both up the courtyard outside and the atrium inside. Was much more pleasant once they left. Staff did not seem to understand English a lot of the time.

Review collected in partnership with Embassy Suites Hotels

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Hotel Review Summarization

What travelers say

  • Very nice(9)
  • Pool area(3)
  • Happy Hour(3)
  • Rental car(3)
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Beach (10)
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Children's Pool (7)
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