We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayaguez Resort & Casino

3.5 of 5 Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mayaguez Resort & Casino
Professional photos View all
Browse nearby
Mayaguez Resort & Casino
Write a Review

186 reviews from our community

Traveler rating
    49
    35
    38
    29
    35
See reviews for
88
28
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (36)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (46)
All months
Mayaguez, Puerto Rico
1 review
1 of 5 stars Reviewed 3 days ago NEW

This place is terrible! Room is dirty, electrical outlets don't work, confusing information from lobby, just avoid!! Pool is NOT like pictures...old ratty towels, tiny bathroom, terrible...they want to charge for everything nickel and dimming you to death!

Was this review helpful? Yes
High River, Canada
Top Contributor
150 reviews 150 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

This use to be a Hilton Hotel & my cousin booked 3 rooms because she had stayed there in the past. We arrive in the evening. Reception looked bored & hotel empty. We went to our rooms to discover that they looked okay. I went to use the wash basin & the faucet fell off. Tried phoning front desk, that... More 

Was this review helpful? Yes 1
Puerto Rico
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was clean and comfortable but very outdated. The overall property is in need of a renovation. The river pool is great, but it's the only amenity that the hotel has. WIFI was spotty and slow. Breakfast was OK but overpriced. The food at the river pool was good.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2015 via mobile

Good service, attentive and friendly staff. The hotel was clean but dated. The river pool is great and is the best feature. Hotel and rooms need FULL RENOVATION. Rooms were dated and small. Some rooms have no view at all, no balconies. Not much to do after pool closure. Could not use in room wi-fi.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 6, 2015

Stayed for 3 day's the pool is amazing but the hotel is outdated and dirty and very boring after a day in the pool there's nothing else to do except for the casino if you like it and hotel is very small by the way the charge for the parking and the pool 21.40 pp!

Was this review helpful? Yes 2
Adjuntas, Puerto Rico
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2014

The room was well cleaned and very nice. The bed was comfortable, the bathroom well cleaned and in good condition. The hotel is not that great, not much to see or do. Just the casino and a video arcade for kids but not all machines worked. Well the most interesting part of the hotel was the pool / water park.... More 

Was this review helpful? Yes
Camuy, Puerto Rico
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 28, 2014

First of all, I hate to leave negative reviews, but this Hotel shocked me so bad that I had to leave a review so that other travelers may be aware. The check-in process was very fast taking into consideration that it was a long weekend (Thanksgiving weekend). However, the first impression of the room was totally disappointed. We stayed in... More 

Was this review helpful? Yes 1
rincon
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 28, 2014

The hotel food is sub par. The Thanksgiving buffet had NO TURKEY!! They served some kind of mystery meat chopped up in a nasty looking sauce, in a heated dish and this was the "Turkey" for Thanksgiving. The rest of the food was gross, the rice was cold and lumpy, the desserts consisted of two things, a flan of calabaza... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 12, 2014

My family and I love to stay at different hotels in Puerto Rico and around world. My family and I enjoyed stayed at Mayaguez Resort & Casino and was a great decision. We recommend it. It is a hotel that is close to everything , very clean , service is excellent and the food too . Prices are reasonable .... More 

Was this review helpful? Yes
mrsp2007_9
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 6, 2014

I am with an organization that meets here monthly. The ONLY reason we come here is because it is a central location and they can accommodate 15 people for a breakfast meeting. The food is overpriced and awful. In the past three years I have been served cold breakfasts, wilted salads and old deli meats. The restaurant staff is surly... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mayaguez Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Odigeo, TripOnline SA, getaroom.com, Despegar.com and Tingo so you can book your Mayaguez Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayaguez Resort And Casino
Mayaguez Hotel Mayaguez
Mayaguez Resort Casino

519 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (18)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Family/play areas (2)
Viewed
Room/suite (12)
Viewed
Bathroom (4)
Viewed
Other (25)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (426)
Viewed
Amenities (42)
Viewed
Children's Pool (1)
Viewed
Double Non Smoking Balcony (67)
Viewed
King Deluxe (94)
Viewed
King Ocean View (68)
Viewed
Pool (62)
Viewed
Restaurants and Bars (51)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (3)
Viewed
Room/suite (3)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay