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Mayaguez Resort & Casino

Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
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1 room 1 guest
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Mayaguez Resort & Casino
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239 Reviews from our TripAdvisor Community

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Traveler rating
    64
    47
    51
    33
    44
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116
38
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Spanish first
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  • All months
    (239)
  • Mar-May only
    (55)
  • Jun-Aug only
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  • Dec-Feb only
    (46)
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Ponce, Puerto Rico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last weekend we took a little time to visit this hotel (two night stay), my parents taught me that if you have nothing good to say better to be silent , so I will not talk about the guys from valet parking. Overall it was a good stay in a hotel that its unique attraction is the pool area (River... More 

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Humacao, Puerto Rico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love the water park the hotels nice but they have too do something with the rugs they smell weird and customer service is good the prices are pretty decent the casino is ok for the area and there are a lot of things close to the hotel

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Patillas, Puerto Rico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 28, 2015

Fun pool, but to expensive for room and services that I receive. Very small room and relatively in old conditions. Not included anything. No privacy. They were in construction of a new building. No landscape.

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2015

Well I stay with my family on July 17 to July 19. The service is great but the elevators are to small and slow for all the guest and is only one, the rooms are to small and outdated, the bathroom are to small that make to difficult to take a shower. The pool is the greatest amenity in the... More 

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Travelers are raving about these Mayaguez hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

Ok, so we stayed from tuesday, July 7th through july 10th. The room was average, kind outdated but very clean! Pool area: very nice! High five. NOW:bathrooms smelled VERY BAD THE ENTIRE STAY; outdoor tables EXTREMELY DIRTY (please, clean them!!!!) Chek in: BAD BAD BAD HORRIBLE!!! 45 MINUTE WAIT!!!! THERE WAS JUST ONE PERSON FOR A LOOOOT OF CHECKOUTS. Overall,... More 

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San Juan, Puerto Rico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015

The Mayagues Resort is a beautiful place to relax and escape and have fun it has a swimming pool, river pool, water slide, and for those that like to gamble, its casino, and you can't forget its many restaurants. overall fun and a memorable time.. Would also like to thank the staff for accommodating us, in such short notice with... More 

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Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 8, 2015

We visited the river pool. The facilities were great. Well kept. The variety of food offerings were exceptional and acceptable prices. Planning on staying at the hotel the next time. We also took the lunch buffet and the dishes were excellent at a very reasonable price.

Was this review helpful? Yes 1
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2015

The best was the customer service, if you need something the employees try hard to help you. The river pool was pretty awesome, the other pool was great too but is located near the construction area and parts of the construction material falls in the water. The worst was the rooms and the arcade. The rooms very outdated needs new... More 

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San Juan, Puerto Rico
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 1, 2015

Overall.. my stay was nice... it was one night only. I went with a girlfriend. The cons: We arrived at 12pm and we were made to wait until 1:30pm to get wrist bands for pool access-- if you already confirmed my info and reservation why make me wait the hour and a half? Stupid. Once in the pool, I couldn't... More 

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Vega Baja
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 1, 2015

This hotel is very good, clean and my favorite part is the Water park. The casino is small and the parking very bad. They give priority to the guess of the hotel. Breakfast is Buffet style (i love it)

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Room/suite (17)
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Pool/beach area (20)
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Amenities (42)
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Children's Pool (1)
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Double Non Smoking Balcony (67)
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King Deluxe (94)
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Pool (62)
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Restaurants and Bars (51)
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The Hotel (41)

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Hotel & grounds (11)
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