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Mayaguez Resort & Casino

3.5 of 5 Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
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Mayaguez Resort & Casino
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Mayaguez Resort & Casino
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181 reviews from our community

Traveler rating
    48
    35
    37
    28
    33
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85
28
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Good service, attentive and friendly staff. The hotel was clean but dated. The river pool is great and is the best feature. Hotel and rooms need FULL RENOVATION. Rooms were dated and small. Some rooms have no view at all, no balconies. Not much to do after pool closure. Could not use in room wi-fi.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for 3 day's the pool is amazing but the hotel is outdated and dirty and very boring after a day in the pool there's nothing else to do except for the casino if you like it and hotel is very small by the way the charge for the parking and the pool 21.40 pp!

Was this review helpful? Yes 1
Adjuntas, Puerto Rico
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2014

The room was well cleaned and very nice. The bed was comfortable, the bathroom well cleaned and in good condition. The hotel is not that great, not much to see or do. Just the casino and a video arcade for kids but not all machines worked. Well the most interesting part of the hotel was the pool / water park.... More 

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Camuy, Puerto Rico
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 28, 2014

First of all, I hate to leave negative reviews, but this Hotel shocked me so bad that I had to leave a review so that other travelers may be aware. The check-in process was very fast taking into consideration that it was a long weekend (Thanksgiving weekend). However, the first impression of the room was totally disappointed. We stayed in... More 

Was this review helpful? Yes 1
rincon
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 28, 2014

The hotel food is sub par. The Thanksgiving buffet had NO TURKEY!! They served some kind of mystery meat chopped up in a nasty looking sauce, in a heated dish and this was the "Turkey" for Thanksgiving. The rest of the food was gross, the rice was cold and lumpy, the desserts consisted of two things, a flan of calabaza... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 12, 2014

My family and I love to stay at different hotels in Puerto Rico and around world. My family and I enjoyed stayed at Mayaguez Resort & Casino and was a great decision. We recommend it. It is a hotel that is close to everything , very clean , service is excellent and the food too . Prices are reasonable .... More 

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mrsp2007_9
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 6, 2014

I am with an organization that meets here monthly. The ONLY reason we come here is because it is a central location and they can accommodate 15 people for a breakfast meeting. The food is overpriced and awful. In the past three years I have been served cold breakfasts, wilted salads and old deli meats. The restaurant staff is surly... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 4, 2014

I got a good offer to stay weekend. My best friend also got the offer. We enjoyed it very much. We visited the Mayaguez zoo until it was time to check in.There is a small fridge inside which is very convenient specially when you go with kids. It was a good month to go. Very few people were staying in... More 

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Toa Baja, Puerto Rico
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

I stood at the hotel for a weekend with my family, the rooms are too small and nothing fancy for the price, therefore it is compensate with the waterpark facilities. The breakfast was really god but the dinner at the same restaurant was a completely mess, we had to wait about an hour for the food, when received was incomplete... More 

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Puerto Rico, Caribbean
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 17, 2014

Came here for my birthday week. Had a totally different expectation, when I checked in they had issues with their CC machine. They charged my card twice and they said they would take care of it. Same night I went to the Casino and they indicated they couldn't open the roulette because they didn't have enough staff. Then I asked... More 

Was this review helpful? Yes 2
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Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
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TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Venere, Odigeo, TripOnline SA, getaroom.com, Despegar.com and Tingo so you can book your Mayaguez Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayaguez Hotel Mayaguez
Mayaguez Resort And Casino
Mayaguez Resort Casino

519 photos of this hotel

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Amenities (42)
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Children's Pool (1)
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Double Non Smoking Balcony (67)
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King Deluxe (94)
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The Hotel (41)

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