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Mayaguez Resort & Casino

Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
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Mayaguez Resort & Casino
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall.. my stay was nice... it was one night only. I went with a girlfriend. The cons: We arrived at 12pm and we were made to wait until 1:30pm to get wrist bands for pool access-- if you already confirmed my info and reservation why make me wait the hour and a half? Stupid. Once in the pool, I couldn't... More 

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Vega Baja
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very good, clean and my favorite part is the Water park. The casino is small and the parking very bad. They give priority to the guess of the hotel. Breakfast is Buffet style (i love it)

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2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is a completely disaster the room are so small the bed are so old they are several used. For the bed they using sheets instance of cover. The ac make really hard noise all the time. In overall the room are so old with the bed. The only good feature is the pool. But they sold a pass... More 

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Travelers are raving about these Mayaguez hotels

1 review
1 of 5 stars Reviewed 3 weeks ago

The room were small and he bathroom. Plus outdated rooms. The only good thing about this hotel is the pool. This isn't a resort. I don't recommend this hotel at all. You can go for a day and only pay for the pool entrance. Don't waste your money! I don't worth stay at the hotel.

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San Juan, Puerto Rico
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent two nights at he mayaguez resort. the room was confortable although in need of some maintenance in the bathroom . not major. What really needs to be overhauled is the check in and checkout procedures. to check in not only do you give your credit card , but also has to sign in another card and the whole... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

All I have to say is that you can get a better hotel stay else were and pay for the day to use the water park. Otherwise don't stay here. Reasons: 1: Mold spores on the bed skirts, Bathroom 2: paint chipping off the walls and even the door handle. 3: The free Breakfast is sun par and the wait... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Watch for the mold on the bed skirts and the bathroom. Paint was chipping off even from the door handle. The common areas are nice and clean but the rooms are disastrously kept. They also are building a second building across the pool area and the construction starts at a promptly at 6:00 AM. My husband was so upset that... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015 via mobile

Friendly staff, little dissapointed didnt have rooms ready on time, rooms very very outdated and small, hotel is under construction, concern about the big crane over the pull, the best thing was the river pool and the casino.

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Phoenix, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 20, 2015

Was an old Hilton, but someone bought it and turned it into a waterpark... when we got there, there was a herd of schoolchildren running in circles in lobby. The casino was laughable and spa nonexistent. I've stayed in nicer motels. The food was mostly terrible, except for the asopao, which was delicious - but $20 for a soggy ceasar... More 

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Dorado, Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

First Impression, it doesn't look like a hotel when entering. Enough quantity of parking space. Reception: very friendly and polite Front Desk Asociate. Check-in process was easy and fast, since we had done everything by phone. On the way to the room I noticed the elevator and halls were very small. Entering the room you can notice is a very... More 

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