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Mayaguez Resort & Casino

Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
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Best prices for: 1 room 1 guest
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Mayaguez Resort & Casino
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Mayaguez Resort & Casino
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194 reviews from our community

Traveler rating
    52
    38
    39
    29
    36
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90
30
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The mini water park is good, but the hotel needs improvements... Rooms are small but clean. They have good packages but at the end you ends paying a lot... No night life entertainment just the casino. They are under construction of a new building.

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Sayreville, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i just got back from staying in this hotel 3/15 . The rooms are nice and clean pool is very nice casino was not that busy'. I eat in lobby of hotel good food avg. prices weather was 85-87 during the day and 70 at night. the price of room was fare

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Mayaguez, Puerto Rico
1 review
1 of 5 stars Reviewed 4 weeks ago

This place is terrible! Room is dirty, electrical outlets don't work, confusing information from lobby, just avoid!! Pool is NOT like pictures...old ratty towels, tiny bathroom, terrible...they want to charge for everything nickel and dimming you to death!

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High River, Canada
Top Contributor
151 reviews 151 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed February 24, 2015 via mobile

This use to be a Hilton Hotel & my cousin booked 3 rooms because she had stayed there in the past. We arrive in the evening. Reception looked bored & hotel empty. We went to our rooms to discover that they looked okay. I went to use the wash basin & the faucet fell off. Tried phoning front desk, that... More 

Was this review helpful? Yes 3
Puerto Rico
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 8, 2015

Our room was clean and comfortable but very outdated. The overall property is in need of a renovation. The river pool is great, but it's the only amenity that the hotel has. WIFI was spotty and slow. Breakfast was OK but overpriced. The food at the river pool was good.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2015 via mobile

Good service, attentive and friendly staff. The hotel was clean but dated. The river pool is great and is the best feature. Hotel and rooms need FULL RENOVATION. Rooms were dated and small. Some rooms have no view at all, no balconies. Not much to do after pool closure. Could not use in room wi-fi.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 6, 2015

Stayed for 3 day's the pool is amazing but the hotel is outdated and dirty and very boring after a day in the pool there's nothing else to do except for the casino if you like it and hotel is very small by the way the charge for the parking and the pool 21.40 pp!

Was this review helpful? Yes 2
Adjuntas, Puerto Rico
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 16, 2014

The room was well cleaned and very nice. The bed was comfortable, the bathroom well cleaned and in good condition. The hotel is not that great, not much to see or do. Just the casino and a video arcade for kids but not all machines worked. Well the most interesting part of the hotel was the pool / water park.... More 

Was this review helpful? Yes 1
Camuy, Puerto Rico
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 28, 2014

First of all, I hate to leave negative reviews, but this Hotel shocked me so bad that I had to leave a review so that other travelers may be aware. The check-in process was very fast taking into consideration that it was a long weekend (Thanksgiving weekend). However, the first impression of the room was totally disappointed. We stayed in... More 

Was this review helpful? Yes 2
rincon
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 28, 2014

The hotel food is sub par. The Thanksgiving buffet had NO TURKEY!! They served some kind of mystery meat chopped up in a nasty looking sauce, in a heated dish and this was the "Turkey" for Thanksgiving. The rest of the food was gross, the rice was cold and lumpy, the desserts consisted of two things, a flan of calabaza... More 

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Double Non Smoking Balcony (67)
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