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Mayaguez Resort & Casino

3.5 of 5 Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
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Mayaguez Resort & Casino
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Mayaguez Resort & Casino
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170 reviews from our community

Traveler rating
    46
    34
    32
    27
    31
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78
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I love to stay at different hotels in Puerto Rico and around world. My family and I enjoyed stayed at Mayaguez Resort & Casino and was a great decision. We recommend it. It is a hotel that is close to everything , very clean , service is excellent and the food too . Prices are reasonable .... More

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mrsp2007_9
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am with an organization that meets here monthly. The ONLY reason we come here is because it is a central location and they can accommodate 15 people for a breakfast meeting. The food is overpriced and awful. In the past three years I have been served cold breakfasts, wilted salads and old deli meats. The restaurant staff is surly... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I got a good offer to stay weekend. My best friend also got the offer. We enjoyed it very much. We visited the Mayaguez zoo until it was time to check in.There is a small fridge inside which is very convenient specially when you go with kids. It was a good month to go. Very few people were staying in... More

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Toa Baja, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2014 via mobile

I stood at the hotel for a weekend with my family, the rooms are too small and nothing fancy for the price, therefore it is compensate with the waterpark facilities. The breakfast was really god but the dinner at the same restaurant was a completely mess, we had to wait about an hour for the food, when received was incomplete... More

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Puerto Rico, Caribbean
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 17, 2014

Came here for my birthday week. Had a totally different expectation, when I checked in they had issues with their CC machine. They charged my card twice and they said they would take care of it. Same night I went to the Casino and they indicated they couldn't open the roulette because they didn't have enough staff. Then I asked... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

I stayed for a weekend there, it was a little tricky looking for a parking but after that all good. The check-in is very fast, they set you iin less than 10 minutes. They give a lot of offers, its pretty cheap compared to most hotels here in Puerto Rico. The rooms are big with huge bathrooms (with bathtub), the... More

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

The hotel a water park. The park is great for children and adults. The park area is very nice. The hotel also has 2 pools. The hotel has a casino and the weekend has music.The children love this hotel.

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Eduardo M, Social Media Manager at Mayaguez Resort & Casino, responded to this review

Hi Wilson, We are very pleased that you enjoyed your stay in our Hotel. Its good to know that you and your family have enjoyed our pools. They are a great attraction for those who visit us especially for children. Thank you very much for writing. We hope to welcome you again. More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

stayed one night the room was small the bathroom was tiny and a little outdated. The best part was the water park area its free for the guest but i find it too expensive for what it is overall it was ok.

Was this review helpful? Yes 1
Eduardo M, Social Media Manager at Mayaguez Resort & Casino, responded to this review

Hi Raymond C. We appreciate you taking the time to write. We are currently working on improvements to our rooms, to make your stay experience even better. We hope to have you back with us. More

2 reviews
3 of 5 stars Reviewed August 5, 2014

I recently stayed at the hotel with my relatives for the weekend. The experienced was not the best. Room are tiny and looks very old. TV was okay, bathrooms looks like in the 1970's. Food was good at the rest. and their personnel were somewhat friendly, overall were OK. The pool is very nice and in good shape, but after... More

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Eduardo M, Social Media Manager at Mayaguez Resort & Casino, responded to this review

We are pleased that you have enjoyed our River Pool that you felt comfortable with our staff. We welcome your comments. We always take into account the good suggestions to serve you better. Greetings! More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 24, 2014

Rooms are full of mold, very crampy bathroom, river pool is boring after 10 min, nothing to do after 1 day....... Expensive food And not that grate taste. Needs more security, people nocking doors all night

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Additional Information about Mayaguez Resort & Casino

Address: Route 104, Km 0.3, Mayaguez 00680, Puerto Rico
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mayaguez Resort & Casino 3.5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Venere, TripOnline SA, Odigeo, getaroom.com, Despegar.com and Tingo so you can book your Mayaguez Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayaguez Resort And Casino
Mayaguez Hotel Mayaguez
Mayaguez Resort Casino

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