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Holiday Inn Mayaquez & Tropical Casino

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2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Holiday Inn Mayaquez & Tropical Casino
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188 Reviews from our TripAdvisor Community

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Puerto Rico
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 6, 2016

This is a good hotel to spend a couple of nights in the area, not a lot of amenities, but the rooms were clean and comfortable. Staff is very friendly and attentive. Had only breakfast in the buffet and it was just OK.

Helpful?
Thank wlopez09
KILLEEN
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 1, 2016

Great hotel, overall good value. Do not expect much from the views, specially from the back rooms, as the area looks like a abandoned parking lot. Parking, interesting how the guest get the far away parking so casino patrons get the front, that might force many to use Valet...keep that in mind. Internet, like many other hotels, good for basic... More 

Helpful?
Thank JUSTO A
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear JUSTO A, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to see your perfect rating on the level of service received and your sleep quality. However, we... More 

Bayamon
1 review
5 of 5 stars Reviewed December 23, 2015 credit card Amex Card Member Review

My reservation was immediately verified and in a few minutes I had my room cards. The service from all the employess was excellent and very courteous. The two meals in the restaurant was great, too. I recommend this innto anyone, and I plan to return next year.

Helpful?
Thank RaymondJRam
Mexico
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

I went on a family trip to Puerto Rico and we stayed one night and it was really great the attention, the breakfast was included and was great too, the casino is inside the hotel which is great for people so like to play like me although I loose lol

Helpful?
Thank pelitosocampo
Delaware Water Gap, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 10, 2015

Recently spent 4 days here and I must say, this is one of the better Holiday Inn's I have stayed in. The staff is very friendly and professional.Located on Route 2 near shops and restaurants. We had a room on the 4 th floor towards the back. Our room had a comfortable king size bed, well apportioned and a clean... More 

Helpful?
Thank Herb787
san juan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 15, 2015

Check inn was quick, room cleaned and spacious; air conditioner very good except at night when it was turning off and on and there was nothing I could to keep it on all the time. The restaurant was very good. The "paella" special was excellent.

Helpful?
1 Thank orlandoguillermo
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 14, 2015

It was nice but the pool is not as pretty as expected, nevertheless the service and attentions are really good. Very good breakfast (buffet or a la carte). Nice night life...very good casino (really big!). Activities at night in the casino like live music and very good bar. It was nice to spend a night with friends in Fat Tuesday... More 

Helpful?
Thank lizzettef2014
Boynton Beach, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 12, 2015

Stayed overnight, the rooms were very clean (which is very important to us) and great service. We had an executive suite and it was very spacious. Had no problem with parking or wi-fi. Can't say anything marvelous about the breakfast buffet though, food was cold, sub-par quality and bad coffee. Fruit selection was very poor; scrambled eggs had ham and... More 

Helpful?
1 Thank anita_ece
Newark, New Jersey, United States
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 11, 2015

I have stayed here on several occasions. This hotel is clean and comfortable. security is really good. There is a bar, restaurant, and casino on site. Ruben Rosado, Manager, was exceptional. Also, the Front Desk clerk Maria Mojica was very accommodating and polite. The internet can use an upgrade. Otherwise, as always a good experience overall for a 3 Star.

Helpful?
Thank Cee1818
Seaville
Level Contributor
137 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 24, 2015

Stayed here for 6 nights and we were quite comfortable each and every night and day. The staff was excellent, the room just as you would expect at a Holiday Inn-comfortable and clean. This Holiday Inn has a restaurant and night club and also a casino. The club we visited our first night and found it to be pretty cool... More 

Helpful?
Thank Bob D
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