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All 6 Mayaguez hotels

Holiday Inn Mayaquez & Tropical Casino

3.0 of 5 Hotel   |   2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Ranked #2 of 6 hotels in Mayaguez
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119 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, no frills holiday inn. Good location if you are spending time on the west coast of Puerto Rico. Great casino with the cheapest poker I've seen on the island (3$ tables are lowest). Overpriced drinks at the frosty beverage place off of the casino. Has a pool and gym, I didn't visit either of them.

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San Juan, Puerto Rico
Senior Contributor
28 reviews 28 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well worth the money for the value. Not a fancy hotel, but just perfect for what it is. Very clean and tidy. The service was excellent all around, with the staff being very courteous and willing to please.

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Senior Contributor
34 reviews 34 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel rooms are clean. The hotel has a pool ... But no food or drink service in that area. The hotel is in need of a room make over. For less than $130.00 a night it's fine for a one night stay but not longer. And they offer free WiFi ... Huge plus in my book.

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Dec2501, Thank you for taking the time to express your thoughts and concerns. I am sorry we were not able to exceed or at least be at par with your expectation. For the issues you have encountered at the hotel, we regret the lack of confidence this has caused you. Your comments have generated a permanent documentation of your... More

Maricopa, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was very prompt! Room was standard for holiday inn with a partial view of the ocean. Restaurant was good. Overall, nice stay. The casino gets hopping at night, but that didn't translate into a lot of noise in the rooms at all.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were very clean and comfortable.The service was great,very attentive.The restaurant's food was very good,very affordable prices,and so nice with any special request.The room service also was great,always on time,waiting time no longer than 30 minutes,and again,prices very affordable and big servings.Very pleased with the overall experience.For me,it's the best hotel in the west coast of Puerto Rico,and the... More

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Raleigh, NC
Contributor
18 reviews 18 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was full of bus loads of teen aged baseball players from all over the Caribbean. We requested a room on the 5th floor facing the ocean months in advance, even though I have been a Platinum member for over 15 years, I received a room on third floor facing the parking lot, oh on the same floor as several... More

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear toddthomasbrozell, Thank you for taking the time to write us a review regarding your recent stay. Please accept our apologies for for any disturbance you have experienced during your stay. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. While we understand... More

Dorado, Puerto Rico
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great location, near restaurants, shopping mall, movies, the zoo, University. It has great prices, nice restaurants, and the service always go the extra mile. Great place to stay if you are in a buisness trip.of even for to take a couple of days off.

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2 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 16, 2014

Fun in the sun... I spend eight nights at the Holiday Inn, Mayaguez, PR. Mayaguez is a city on the sea in western Puerto Rico... and it is a lovely place. Part of the loveliness is the Holiday Inn, Mayaguez. As with most nice hotels in Puerto Rico, the Holiday Inn has an in-house casino. The in-house restaurant is named... More

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Puerto Rico
1 review
5 of 5 stars Reviewed June 23, 2014

I stayed four days with my wife starting on June 12th and our stay was Excellent. On Friday 13th the Hotel staff celebrate a party on the Fat Tuesday Bar " Celebrete Sevice week " and we enjoy with them. I would like to said Big Thank You to the General Manager Antonio Lopez, HSK Manager Mrs. Serrano, Jose front... More

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Sterling, Virginia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here two nights as we explored the western side of the island. This HI seems to be a bit more upscale in the common areas than its sister property in Ponce. The rooms are about the same – clean, comfortable and in good working order. This hotel does have doormen who will help with your bags. The pool... More

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Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
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Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 
Number of rooms
142

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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