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Holiday Inn Mayaquez & Tropical Casino

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2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Holiday Inn Mayaquez & Tropical Casino
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156 Reviews from our TripAdvisor Community

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Traveler rating
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    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Logan, Utah
2 reviews
5 of 5 stars Reviewed 1 week ago

Three nights here were not enough!!! The staff is very friendly and helpful, especially a parking lot security guard named Fonzie. When I asked for help finding a restaurant and later a beach, he enthusiastically gave excellent directions and recommendations. Later he recognized me in the parking lot and asked how the meal and the trip to the beach had... More 

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San Juan, Puerto Rico
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel located near University of Puerto Rico - Mayaguez has a casino, pool and a small restaurant where you can get a light dinner. Service was good, although I had a broken knee no one from staff offer to help me. Security is ok and room was clean. A typical Holiday property.

Was this review helpful? Yes 1
San Juan, Puerto Rico
Top Contributor
82 reviews 82 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn Mayagüez hotel for one night this week during a business trip. I had stayed here before and knew it was a simple but reliable place to stay. The employees' attention excellent, very good, comfortable clean room, and very good price. Their breakfast buffet could be better but, for the price paid, it was OK.

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GUAYNABO,PR
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed this hotel 2 times last 12 months and I rate it as very good, very good facilities, excellent security and modern , clean rooms with very attrntive and corteous staff. The breakfast options very good. I have selected this place as my place to stay on my visits to Mayaguez.

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were there for 3 nights. Centrally located in Mayaguez. Staff were friendly and rooms were clean and upgraded. Your typical Holiday Inn room. We would stay here again on our next visit. Ruben was extremely nice to us. The breakfast was good.

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San Juan
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 26, 2015

Hreat place. Nice and clean room and excwptional staff service. Food at Hollys is very good. The hotel is centrally located for vists to La Parguera or Boqueron. There are so many nice restaurants and places to visit around the area that it is worth spending a weekend finding new restaurants and places ro visit.

Was this review helpful? Yes 4
Brooksville, FL
Top Contributor
50 reviews 50 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 25, 2015

My stay was mostly for business and only for one night. It was very late when I checked in & can't remember my room #. However, my room was clean & the bed was very comfortable. Breakfast was very good and I would stay here again!

Was this review helpful? Yes 1
Albuquerque, New Mexico
Top Contributor
134 reviews 134 reviews
57 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed May 9, 2015

I am giving this hotel an average rating, although I am sure most people would rate it higher. It is a Holiday Inn and it is a fine hotel, but it is just like every other Holiday Inn I have ever stayed at. I like Holiday Inns. They are clean, comfortable, and predictable. This one has a casino, if you... More 

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear grizz9, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 14, 2015 via mobile

I've been traveling to mayaguez and staying at this hotel for the past 3 yrs. In the past my biggest issue was that the hotel was dated but in the past few months it has undergone renovations, the new rooms are modern and more inviting, the restaurant is top notch, "Fat Tuesday's" being inside the hotel is super convenient and... More 

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Rio Grande, Puerto Rico
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed for a week and my experience was good. The hotel was clean, good atmosphere and the service was great! The buffet breakfast was hot and had variety everyday. The only thing I didn't like was the pool area. The pool was very dirty and there were animals all around like roosters and cats.

Was this review helpful? Yes 1
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