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Holiday Inn Mayaquez & Tropical Casino

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2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Holiday Inn Mayaquez & Tropical Casino
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Holiday Inn Mayaquez & Tropical Casino
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161 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Hotel has a small casino but nice good atmosphere fat tuesdays is great good music and good food and open till late !!! Pool is ok and rooms were ok but there was a very strong scent of some sort of cleanser since you got to your floor it was to the point that i had to cover my nose... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My co-workers and I stayed at this particular hotel while we were working in the Mayaquez area. We arrived Tuesday evening just in time to join the Manager's Reception which included an open bar along with some great appetizers. A few of my co-workers and I skipped going out to dinner because we were full after enjoying all of the... More 

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4 of 5 stars Reviewed 2 weeks ago

I was amazed this hotel was better than an expensive hotel I just stayed in. The rooms were super comfy and clean, the staff was great. I really liked it, the casino is tiny but for those who enjoy gaming it would be a nice place.

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Gillett
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stopped by just to try out the casino...was disappointed that the table games did not open till noon (so I did not stay to play as it was 10:30). Clean place with adequate staff...nothing fancy. There are about 6 table games and a fair selection of slot machines. Watch for the entrance to the property as it seemed hard... More 

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New Port Richey, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved the stay very nice people they had casino, restaurant , club I will recommend this hotel to everybody close to the beach in cabo rojo near the town mayaguez I was there for 7 days loved it want to go back

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Logan, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Three nights here were not enough!!! The staff is very friendly and helpful, especially a parking lot security guard named Fonzie. When I asked for help finding a restaurant and later a beach, he enthusiastically gave excellent directions and recommendations. Later he recognized me in the parking lot and asked how the meal and the trip to the beach had... More 

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San Juan, Puerto Rico
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 21, 2015

Nice hotel located near University of Puerto Rico - Mayaguez has a casino, pool and a small restaurant where you can get a light dinner. Service was good, although I had a broken knee no one from staff offer to help me. Security is ok and room was clean. A typical Holiday property.

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Isoto620, Thank you so much for your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the facilities and room cleanliness. I am very disappointed to hear that you did not receive any offer of assistance from the staff. We are hospitality... More 

San Juan, Puerto Rico
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed at the Holiday Inn Mayagüez hotel for one night this week during a business trip. I had stayed here before and knew it was a simple but reliable place to stay. The employees' attention excellent, very good, comfortable clean room, and very good price. Their breakfast buffet could be better but, for the price paid, it was OK.

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GUAYNABO,PR
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 17, 2015

I have stayed this hotel 2 times last 12 months and I rate it as very good, very good facilities, excellent security and modern , clean rooms with very attrntive and corteous staff. The breakfast options very good. I have selected this place as my place to stay on my visits to Mayaguez.

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Jacksonville, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2015

We were there for 3 nights. Centrally located in Mayaguez. Staff were friendly and rooms were clean and upgraded. Your typical Holiday Inn room. We would stay here again on our next visit. Ruben was extremely nice to us. The breakfast was good.

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