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All 6 Mayaguez hotels

Holiday Inn Mayaquez & Tropical Casino

3.0 of 5 Hotel   |   2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Ranked #2 of 6 hotels in Mayaguez
A recent review
5 of 5 stars reviewed 6 days ago
Anthony T Dorado, Puerto Rico
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  • Reviews (113)
  • Photos (39)
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113 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
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English first
Dorado, Puerto Rico
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location, near restaurants, shopping mall, movies, the zoo, University. It has great prices, nice restaurants, and the service always go the extra mile. Great place to stay if you are in a buisness trip.of even for to take a couple of days off.

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2 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fun in the sun... I spend eight nights at the Holiday Inn, Mayaguez, PR. Mayaguez is a city on the sea in western Puerto Rico... and it is a lovely place. Part of the loveliness is the Holiday Inn, Mayaguez. As with most nice hotels in Puerto Rico, the Holiday Inn has an in-house casino. The in-house restaurant is named... More

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Puerto Rico
1 review
5 of 5 stars Reviewed June 23, 2014

I stayed four days with my wife starting on June 12th and our stay was Excellent. On Friday 13th the Hotel staff celebrate a party on the Fat Tuesday Bar " Celebrete Sevice week " and we enjoy with them. I would like to said Big Thank You to the General Manager Antonio Lopez, HSK Manager Mrs. Serrano, Jose front... More

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Sterling, Virginia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here two nights as we explored the western side of the island. This HI seems to be a bit more upscale in the common areas than its sister property in Ponce. The rooms are about the same – clean, comfortable and in good working order. This hotel does have doormen who will help with your bags. The pool... More

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Villalba, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2014

I stayed 1 night with my family due to a business meeting near the hotel. My family had a great day-night. Great breakfast, great lunch and great dinner. All staff was great. Great price. Great room. Great WiFi. Very clean hotel. Great garden. Great pool. I recommend this Hotel 100% A+

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Puerto Rico
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014

Great and very clean hotel very friendly staff, the prices are expensive, but parking its free, closer to every place like Boqueron and Rincon, great pool but no towels, I do recommend this hotel to everyone!!

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 8, 2014

4th time staying here and it gets better everytime. Room, pool, hotel all were perfect. Now price could be alittle cheaper, due to the location, they charge san juan prices. There resturant is ok, needs better lighting and need to advertize there menu had no idea what they serve

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2014

My husband, newborn daughter and mother in law came to PR for a funeral. It was my first visit. When we arrived in Mayaguez the lady who's home we were staying at had fallen asleep so we were left stranded, we ended up going to this Holiday Inn for a night. When we arrived we were warmly greeted by the... More

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Southbury, Connecticut
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 8, 2014

I recently spent my second stay at this hotel, not because the first stay was excellent but because there is really no other choice in Mayaguez. The first time our room overlooked the parking lot and we were woken up several times as noisy crowds left the casino in the early hours of Sunday morning. If you can, get a... More

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear moscowfield, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 7, 2014

I stay at this hotel on a regular basis for business. The staff is very friendly and welcoming. The rooms are comfortable and very nicely furnished, and the hotel has always been quiet so no problem getting a good night's sleep. There is a restaurant that serves breakfast, lunch, and dinner and the food is quite good. The hotel has... More

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Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn

39 photos of this hotel

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Hotel & grounds (3)
Room/suite (11)
Pool/beach area (3)
Dining (2)
Other (2)


Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 
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