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All 6 Mayaguez hotels

Holiday Inn Mayaquez & Tropical Casino

3.0 of 5 Hotel   |   2701 Hwy 2, Mayaguez 00680, Puerto Rico
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Ranked #2 of 6 Hotels in Mayaguez
A recent review
3 of 5 stars reviewed 5 days ago
laislapr Houston, Texas
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138 reviews from our community

Traveler rating
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    38
    8
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Top Contributor
103 reviews 103 reviews
35 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed two nights, the staff is friendly, the location is good and we felt safe. The hotel is being remodeled and it shows because the bathroom improved since we visited last May. They still need to do some work, the beds are not very comfortable and the pillows are hard as rocks, the furniture needs an update, but it is... More 

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Glastonbury, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed just one night - a Saturday - and expected that we would be bothered by late-night noise from the casino - but No. We were on the 6th floor and heard no noise. Room was clean and not musty-smelling as often happens in the tropics. Our rate included a buffet breakfast which we found to be very good... More 

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Little Silver, New Jersey
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Holiday-Inn Mayaguez & Tropical Casino is in a convenient location to the Aguadilla airport and also to Mayaguez. First off, the entire staff are friendly and professional. We flew into the Aguadilla airport and drove to the Holiday-Inn which will provide early check-in if rooms are available. (we checked in at 4:00am). There is plenty of parking for guest,... More 

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Schertz
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you find yourself in Mayaguez then this is a good place to stay. We moved our daughter to Mayaguez to play for their professional volleyball team and stayed here for 4 nights. We found the front desk staff to be extremely helpful and accommodating. The casino in the hotel is crowded and small but if you are looking for... More 

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel just because we want to stay at west coast in Puerto Rico in order to visit west coast beaches. This hotel service the purpose. Is more like a business hotel but is very good and has a nice pool and amenities. Overall very good and clean hotel.

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Belfast, Maine
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here as a family of four, including a teen boy who loves basketball so we were pleased to find a basketball hoop in the pool area. The pool was very warm, but otherwise not very tranquil with piped in music, which was fine since our focus was on getting to Rincon beaches. The hotel is on a busy highway... More 

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IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Denpendle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our amenities and for finding our location to be convenient. However, we’re sorry about the noise during your stay. We will look into this concern. I assure you that the feedback... More 

Miami, Florida
Top Contributor
71 reviews 71 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 20, 2014

We stayed here during our road trip around the island. I picked Holiday Inn to avoid any surprises I could expect renting a private room. Hotel delivered 100%. Staff is very friendly and accommodating. There is plenty of complimentary parking spaces. As far as food, there is a restaurant in the hotel that serves international food. Menu looks very good... More 

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San Juan, Puerto Rico
Top Contributor
98 reviews 98 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 18, 2014

Every single person of the staff was very friendly and courteous. The location is good and there is special parking provided for guests as there is a popular casino on site that fills the parking at night. The restaurant is good. It is an all around good place but the quality of the employees stands out.

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Ceiba, Puerto Rico
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

Me and mi wife stayed in this hotel for 2 nights. In my opinion everything was what were looking for. Good food, bar, rooms, pool, personnel, etc. At the time we stayed they were remodeling in which they apologized for excessive noise in which personally I didn't hear anything. I love to stay in hotels to relax and look around... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

I took my elderly parents (92 & 86) to the Holiday Inn since we were visiting my aunt in the area and my parents LOVE casinos. The staff was uber kind to us, especially when my Dad lost his cane and got a little ornery :). I ate at their restaurant and their seafood "mofongo" was awesome! The rooms were... More 

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Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Mayaguez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn

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