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La Concha Resort: A Renaissance Hotel

4.0 of 5 1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Certificate of Excellence 2014
La Concha Resort: A Renaissance Hotel
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La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
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4,413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for La Concha Resort: A Renaissance Hotel
See the most recent reviews
New York City, New York
Top Contributor
50 reviews 50 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 6, 2012

To and fro the airport is a quick 10-15 min cab ride. Check in and check out were quick and easy. Upon arrival, we weren't greeted nor shown to our rooms nor had anyone offer to pick up our bags. Just was told, your room is 661. Go up the ramp and take the elevator... okaaaaay there. The partial view... More 

Was this review helpful? Yes 1
Nj
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 6, 2012

Hotel apparently allows locals to use the facility pools on a seasonal basis. The pool areas were way over crowded. Beaches were not private. It was a struggle to find chairs and umbrellas. The last day of our stay they ran out. They charged a resort fee every night of our stay...on top of the room fee. There was no... More 

Was this review helpful? Yes 5
New City, New York
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2012

Family of 4, stayed June 27-July 2. Outstanding resort - clean with friendly accomodating staff. I read many reviews here so I was cognizant of issues and will address some here: Pools are small - didn't effect us as we spent all day, every day, on the beach. Beach - outstanding - decent surf, not your typical tranquil carribean calm,... More 

Was this review helpful? Yes 3
Miami
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2012

I was at La Concha for 6 days for a gathering with friends. The front desk messed up our room reservation and we had to pile up in rooms with each other. If you specifically reserve a type of room you should get that room or be told you can't get the type of room you want prior to reserving... More 

Was this review helpful? Yes 2
New York, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2012

La Concha was very nice. The rooms were clean. Great view if you have ocean view. There was a a lot of construction on Ashford Ave. so that was kinda a bummer but we were still able to get around easily. Felix is great. Staff was very nice. The pools were great, nice beach area and the casino was nice.... More 

Was this review helpful? Yes 1
Naples, Florida
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2012

I stayed at La Concha for 4 nights last summer for a girls trip and it was an awesome resort to stay at. They had an awesome hotel bar right in the middle of the lobby which played music and was a local hot spot people came to. it was a great starting/ending place for us each night. the hotels... More 

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New York
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2012

My husband and I just returned from San Juan yesterday and we both really enjoyed staying at La Concha in Condado. Our list of pros far exceeds the list of cons! We liked the fact that this resort caters to everyone. Whether you are a pool and beach lover or not, you will enjoy this resort. We loved the fact... More 

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Staten Island, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2012

For starters, the courteous, professional, and friendly service provided by Felix (if you go or have been there, you will know and love Felix) and Victor at the concierge desk are worth a return trip alone. Once you explore the property and experience many of the other very friendly staff, a return trip is a must. The resort and grounds... More 

Was this review helpful? Yes 2
Top Contributor
435 reviews 435 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed July 4, 2012 via mobile

My review might be biased because they gave me a suite instead of the standard "ocean view" that had only a partial ocean view... however it has a jacuzzi, kitchenette, cooking plate, balcony,.... It was a perfect stay. The hotel is really pleasant and fancy, you really feel being in another world if you don't use to such high standing.... More 

Was this review helpful? Yes 3
Charleston, South Carolina
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 4, 2012

I've stayed at the LaConcha for business roughly 4 times over the past two years, and am actually on my way there in a few days. The customer service from the valet to the front desk/pool are all very friendly and relaxed. By relaxed I mean, they are cordial and good to talk too without being overbearing, which I think... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(135)
  • Infinity pool(58)
  • Suite tower(58)
  • Hot tub(24)
  • View rooms(23)
  • Would highly recommend(12)
  • Resort fee(9)
  • Not sure(9)
  • CUSTOMER SERVICE(8)
  • Good food(8)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Number of rooms: 248
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#1 Business Hotel in San Juan
#2 Casino Hotel in San Juan
#3 On the Beach Hotel in San Juan
#5 Family Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan

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