Contacted the hotel a couple of weeks before arrival to inquire about any presidential suite type room with an adjoining extra room. Spoke directly and in detail with the hotel reservations manager. The hotel offered me a good rate so I decided to check out the property even though there have been mixed reviews on travel websites, including TripAdvisor. The... more

My boyfriend and I stayed at the LaConcha over the Memorial Day weekend (5 days/4 nights) and I must say it was an outstanding experience. I was a bit nervous in reading some of the reviews, but I was not disappointed at all!!! The grounds are immaculate and while there is still construction going on, we were away from the... more

WOW! Ok that said this is a great place. We just returned from a 10 day stay and we miss it already. The hotel was simply great. We have traveled to many islands and countries and this hotel is at the top of the list of the best. When we arrived around 2:00 our room was ready, 11th floor oceanview... more

I was a bit skeptical about our hotel after reading reviews left and right. It tured out to be a GREAT stay!! If you enjoy the nightlife than DEF choose this hotel..very hip and classy!!! Upon our arrival there was a human error..we had a pool side view with a king bed..but within minutes we were upgrded to the fourth... more

We just returned from 5 days at La Concha in San Juan. A completely renovated, classic, mid century Tropical hotel. It has been open about six months. I read that there were some problems, but they all have been resolved in my eyes. We wanted an "urban" resort, and this was perfect for us. It is NOT the Caribbean of... more

Just returned from a 4 night stay at La Concha. My boyfriend and I went to celebrate my 30th birthday and I am so happy that we did. After reading the reviews I was a little worried that I would be disappointed with the service but I was wrong. Upon arrival at LaConcha I was immediately impressed. The lobby is... more

Just returned from four nights at this excellent resort. We went for a long Mother's Day weekend and had two stylish, impeccably clean and well-appointed adjoining rooms with floor-to-ceiling windows overlooking the Caribbean. The experience begins with the amazing lobby (which is also a bar, lounge area, weekend DJ scene) that opens seamlessly to the beautiful pool area with huge,... more

La Concha is definitely a work in progress. The hotel is beautiful though and the staff was exceptional, especially the Manager Marisabil. The lobby is very contemporary with an expansive bar in the middle of it. The pool area was just beautiful and I loved the idea of the lounging couches... Our room was an ocean view, no balcony, a... more

This was our family's first trip to San Juan...so there are some things you need to keep in mind when you compare this destination to others. First, nobody is in a hurry....anywhere in Puerto Rico. If I had only stayed at the hotel, I might not have realized that service is not 5 star anywhere on the island. If you... more