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La Concha Resort: A Renaissance Hotel

4.0 of 5 1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Certificate of Excellence 2014
La Concha Resort: A Renaissance Hotel
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La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
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4,540 reviews from our community

Traveler rating
    2,490
    1,331
    435
    166
    118
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936
1,827
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409
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Hartford, Connecticut
Top Contributor
103 reviews 103 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

We loved everything about this hotel as soon as we walked in. Our first time in Puerto Rico and we loved it. We had a great ocean view from 5th floor. Beach was so easy to get to and very clean. Swimming pools and hot tub were nice and clean. Our room was clean, modern and updated. Room service was... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We went for my birthday and I couldn't be more pleased. The staff were the friendliest I've ever experienced. The facility is immaculate and is in a great location. There are four pools with two on the beach. You won't be disappointed you stayed here!

Was this review helpful? Yes
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Paul A, Thank you for taking the time to write about your stay. I am so happy to hear that you chose us to celebrate your birthday and that you were really pleased with your desicion. Next time your travels bring you back to Puerto Rico, please contact us directly to make sure we provide you with the best... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a wonderful experience!!!!!' I Will most certainly be back. Great location. I found this resort at the last minute. No regrets πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘βœ‹βœ‹βœ‹πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

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Basking Ridge, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were just there the last week of January 2015 and what a wonderful experience it was. The weather was unbelievable!!! Lots of pools, best beach access anywhere. Beaches were clean and the water was crystal clear. We dined in the hotel at the Solera {Poolside}, we had a special 5 star experience in La Perla, and we enjoyed the... More 

Was this review helpful? Yes 2
Chicago, Illinois, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am really between 4 and 5 stars for this hotel. We had such a nice experience. This is a great hotel to get away for several days or a week. The pool is awesome, and the atmosphere is fun. I went with my husband and 3 year-old. I would also go back with just my husband or girlfriends for... More 

Was this review helpful? Yes 4
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Gina154, Thank you for taking the time to write a review about your stay with us. I am glad you had a really nice experience and found us to be a great hotel to getaway for several days. We look forward to welcome you again soon! Saludos! Luis R. Rivera General Manager More 

Chicago, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Celebrating our 25th anniversary and arrived for an extended weekend. The front desk staff, Karla and Stephanie, were very accommodating when our room wasn't ready so they moved us to a one bedroom suite with a view for the remainder of our trip. I mentioned it was a special weekend for us and later that night we received champagne and... More 

Was this review helpful? Yes 2
Tampa, Florida
1 review
2 of 5 stars Reviewed 3 days ago NEW

The facilities were very nice, and our family enjoyed our time there, but we unfortunately were double charged for our room. We have attempted to call for assistance, but have not received any help yet (or our money).

Was this review helpful? Yes
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Hi Ben, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. A manager will be in touch with you to get your information. Saludos, Luis R. Rivera General Manager lrivera@laconcharesort.com More 

New York City
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great hotel - terrific views, breakfast on the balcony every day, great service at the pool and beach. Three pools, take your pick! One is for quiet-time adults only. Centrally located. The bar/lounge is comfortable - had dinner of tapas and drinks there one night. Great full-service restaurants, and more casual pool-side dining. Large exercise room. I have... More 

Was this review helpful? Yes 1
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear LindaRoseNY, Thank you for taking the time to write about your recent experience with us. I am delighted to read that you had a wonderful stay, that you enjoyed your balcony view every day and that you have no complaints. We look forward to welcome you again soon! Warm regards, Luis R. Rivera General Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stay 2 nights and it was GREAT. All the workers, the service almost perfect. Happiness all the time. Its a exclusive hotel. The casino was great, the bars and rest GREAT TOO. Its a very nice to stay and have fun. Come to this hotel, best time in the best place. Thanks La Concha!

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New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel was pretty nice. The room was spacious, with a leaving room and a kitchenette. The water at the pool was very warm. There was a problem with the internet and we did not have a connection in the room. It was very hard to get in touch with the front desk if you tried calling them from the... More 

Was this review helpful? Yes 1
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear ingaNewYork, Thank you for your review; I am so pleased that you enjoyed the room, the warm pool and found the hotel nice. I truly apologize that the internet service was not fully functional in that part of your room. I, along with all other team members, are passionate about offering the best possible experience to all of our... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(123)
  • Infinity pool(51)
  • Suite tower(49)
  • Hot tub(22)
  • View rooms(20)
  • Would highly recommend(11)
  • CUSTOMER SERVICE(7)
  • Good food(6)
  • El Yunque(6)
  • Resort fee(6)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Number of rooms: 248
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#1 Business Hotel in San Juan
#2 Casino Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
#6 Romantic Hotel in San Juan

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