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La Concha Resort: A Renaissance Hotel

4.0 of 5
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1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Luxe at La Concha
La Concha Resort: A Renaissance Hotel
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Ranked #9 of 45 Hotels in San Juan
A recent review
4 of 5 stars reviewed yesterday
MarioV33 Queens, New York
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5,378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Queens, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

Check in was smooth even though we got there too early for check in. Only waited an hour and we were in the pool all that time. The room was great with a balcony (with table & chairs) and ocean view. King size bed with excellent pillows. It was hard leaving the bed every day. LOL...The AC cannot be lowered... More 

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Richmond, Virginia
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4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent a wonderful week at La Concha. The resort was very well maintained with great attention to detail, lots of open space, great beach views, a wide array of amenities, great restaurants on site (at different price ranges), and most importantly a professional and friendly staff that made our vacation one to remember. The rooms were large with modern... More 

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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Lovely resort! Got upgraded to a suite, and enjoyed the extra space and amenities. The pools and beach are quite lovely and staff was very accommodating. The restaurant was decent, if a little overpriced. Great location- near shopping and easy ride to Old Town!

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Ledgewood, NJ
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13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location of La Concha was very nice - easy access to public transportation, shops, local eateries. Lobby, pools, restaurants and beach were all very lovely. However every morning i watched staff sweep the beach, but miss a section that had the lounge chairs left out. There were some bottle caps and husband noticed broken glass in the sand. Had a... More 

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Rochester, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We were beyond thrilled with our experience at La Concha! My husband and I traveled with our 2 girls, 12 and 6 and were unsure if it was going to be fun for them....Oh they loved it! We stayed in the Suites tower in a Partial Ocean View Suite. The view was WAY better than expected with the outstanding balcony... More 

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New York City, New York
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13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the La Concha for 1 night prior to a cruise out of San Juan; We chose the La Concha for its location one of our group is in a wheelchair and we wanted to avoid the old city as its not very easy to get around in a wheel chair; and wanted to be on the beach.... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we entered the lobby we knew we were in the right spot. Posh and Glam & smack in the center of all the action. After a brief snafu (our original room's balcony in the Ocean Tower was super windy. It was an end unit that seemed to be in some sort of a wind tunnel) After voicing... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

From the concierge and Andres' at the check-in staff, to the navigations staff and the bartenders, this place was amazing and exceeded our expectations. Great location, great pools and beach spots, and clean, modern rooms created a more than memorable trip. It is located in a great part of town and within minutes of Old San Juan. Loved it and... More 

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Gaithersburg, Maryland
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had an amazing time in San Juan and staying at the La Concha made it even better! Thank you to all the staff and I will stay again in the future. Everyone I ran into was very nice and always spoke or asked if you needed anything. Say hello to Normarie in the gift shop! Very sweet lady, we... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos floridamama75, Thank you for taking the time to share your remarkable experience at La Concha, A Renaissance Resort. We truly appreciate your patronage. It will be my honor, if the opportunity comes, to host you once again in our hotel. Always at your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com More 

lakewood
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice! Staff was helpful, especially Linette, at the navigator desk. Everything was clean. The location was right in the middle of all the action. Loved the pools and access to the beach. Would definitely return.

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos fuke, Thank you for taking the time to provide us your feedback about your recent stay at La Concha, A Renaissance Resort. I am glad to read that you had a great experience with us. As we strive to deliver a flawless guest experience, we appreciate your review. Feel free to contact me directly at the e-mail address below... More 

Hotel Review Summarization

What travelers say

  • Very nice(96)
  • Suite tower(34)
  • Infinity pool(31)
  • Hot tub(17)
  • View rooms(14)
  • Would highly recommend(10)
  • CUSTOMER SERVICE(6)
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