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All 44 San Juan hotels

La Concha Resort: A Renaissance Hotel

4.0 of 5 Resort   |   1077 Ashford Avenue, San Juan 00907, Puerto Rico
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84%
Ranked #5 of 44 hotels in San Juan
Certificate of Excellence 2013
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3,530 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dallas, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Well, this is a difficult hotel to rate because it started off really rough. Our sheets were dirty when we checked in. I had to talk to 3 different people to finally get someone to change our sheets and it took me an hour to accomplish this. I was already upset, and now imagine my surprise when the cleaning woman... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I couldn't believe how a decent hotel can change a whole vacation vibe. We booked at a Hilton hotel that was ranked #3 with access to La Concha. After a day staying there and visiting La Concha we switched over immediately! Everything has a modern high class feel. I called the reservation hotline and they booked me a cheaper rate... More

Was this review helpful? Yes 2
Lynbrook, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Despite the weather, extremely windy and rained most of the time, our stay was great! The hotel staff was really nice. We got upgraded to a tower suite. Our suite was amazing!! Room 655, full uninterrupted ocean view, kitchen with a full fridge, couches and a table. Nice bathroom. There's a very quiet pool on the tower suites side. There... More

Was this review helpful? Yes 2
Wallington, NJ
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I just got back from a 5 day, 4 night stay at La Concha. I figured I'd just bullet out some of my key findings so its a bit easier for you to read. *Check in - we arrived at 12:30 in the afternoon and our room was ready! That was HUGE as I had read from many that check... More

Was this review helpful? Yes 2
Cincinnati, Ohio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the time we walked into the lobby to sadly leaving five days later, we experienced excellent service, amenities, food, drinks, and accommodations! The bellman at the front entrance were top notch. They remembered all of us and were extremely helpful with suggestions of places to go, see, eat, drink, etc. The check-in process was fantastic. We upgraded to a... More

Was this review helpful? Yes 1
San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Currently staying at the property for a one week spring break/working vacation. I've stayed at Marriott properties all over the US and Caribbean and this has been a somewhat mediocre experience. I'm not a spoiled traveller but I am a loyal Marriott customer and this hotel feels like a tired embassy suites, not a higher end Renaissance resort. Arriving at... More

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Guaynabo, Puerto Rico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

2 times staying in the hotel and coordinating workshops for our employees, Excellent staff attendance from the Banquet group. Special thanks to Mario Giménoz from banquets, he went the extra mile to please us, a group of 26. Front desk, housekeeping staff always with a smile. Definitely will do business again with them. Highly recomended.

Was this review helpful? Yes 1
Brantford, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I absolutely loved staying at this hotel. The view from our ocean view room on the fourth floor was spectacular! I could lie in bed and see the ocean crashing and near the incredible soothing sounds of the water. The Perla Restaurant was delicious and stunning in its remarkable beauty. The indoor/outdoor pools were infinity pools with no end and... More

Was this review helpful? Yes 4
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved the hotel.The staff was fantastic. We never had a single problem. They gave us great hints about the surrounding area and some day trips. The hotel is in the middle of the city but once u step in it is exciting and relaxing at the same time. I didn't know what to expect and we had family with... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

2nd time staying at this location. Upon arrival, reserving the room via Marriott website was easy. Check in was a breeze especially being that my flight was delayed and my bf had to check in before me. All I did was make a call to Marriott then confirmed w the hotel. Room was very clean, no hair anywhere (my pet... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Very nice(139)
  • Infinity pool(61)
  • Suite tower(59)
  • View rooms(26)
  • Hot tub(25)
  • Would highly recommend(12)
  • Resort fee(11)
  • First nights(10)
  • Other review(10)
  • CUSTOMER SERVICE(9)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in San Juan
#1 Casino Hotel in San Juan
#3 Business Hotel in San Juan
#3 Luxury Hotel in San Juan
#4 Family Hotel in San Juan
#4 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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