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La Concha Resort: A Renaissance Hotel

4.0 of 5 1077 Ashford Avenue, San Juan 00907, Puerto Rico
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La Concha Resort: A Renaissance Hotel
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La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
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4,383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Connecticut
2 reviews
5 of 5 stars Reviewed today NEW

Our recent experience at La Concha in San Juan was truly wonderful. Our suite in the towers was extremely comfortable, and the partial ocean view from the terrace really enhanced our experience. The staff was extraordinarily helpful and attentive, always. The lobby, atrium, seating, pools, restaurants, and gym all were beautifully appointed and we made good use of all the... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

Celebrated my birthday day with one of my girlfriends at this wonderful hotel. The staff was superb. It started with Tatiana who checked us in earlier than what we anticipated. Never promised us anything but to our surprise was way earlier than check in. The maid staff (Ambert and her supervisor) surprised me and adorned my hotel door with Happy... More 

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Spokane, WA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading a lot of positive reviews we changed our reservations from the Ritz to La Concha. I am very happy to say that it was a good decision. From the moment we arrived we were treated with kindness and smiles from every staff person. The room wasn't ready but we did check in quite early as our cruise ship... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

BACKGROUND: This was a beautiful resort. I spend 5 days and 4 nights with my girlfriend. The two of us are in the 25-35 year old range and have been to dozens of resorts throughout the Caribbean and Latin America. HOTEL: The hotel is very modern and kept extremely clean and well maintained. It is a very happening place right... More 

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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed yesterday NEW

We got off to a very rocky start to our trip. First, I booked a package in the spa towers that included breakfast and when I checked in, this was not indicated. The woman at the front desk said she would comp us two days of breakfast but then when we checked out, we had been charged for breakfast! Then... More 

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Westfield NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a long weekend at La Concha and I have nothing but wonderful things to say about it. The hotel was clean, the staff was friendly and the view was amazing! Everything from the check in to the check out was great, they even gave us a late check out which was great as our flight wasn't... More 

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Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Amy K, I am delighted to hear that you have nothing than wonderful things to say about your long weekend stay with us! Thank you for taking the time to write about it. I hope to be able to welcome you back to La Concha Resort soon for some more relaxing time! Please contact us directly for any future... More 

Bronx, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff greeted us warmly upon our exit from the taxi. We were a couple hours early for check in, but we were able to check right into our room. The room was amazing! it had a partial ocean view, kitchenette/living room with a pull out sofa, tea, coffee, water, robes, great bathroom, and comfy bed. It was cleaned twice... More 

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LONGMEADOW
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As the saying goes, "you only get on chance to make a first impression!. From the moment you arrive at the main entrance, you know you have are at a special place! Daniel's greeting, and efficiency handling the arrival (rental car and luggage) puts you on notice; the prompt and terrific registration with Valerie, a smiling welcome from Alejandro at... More 

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Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos alekdiaz, What a great review of your stay! I am happy to read that you spent 8 memorable days at our Resort. We take real pride in doing a great job and satisfying our guest to the best of our capabilities! Looking forward to seeing you again soon whenever your travels bring you back to Puerto Rico. Warm Regards,... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

La concha and it's staff is awesome and definately will be going back ! The food and drinks were very good ! Staff was very attentive and always walking around with a smile on there face which ment a lot to is because I took my 2 year old daughter , who loved everyone & your beach & pool !... More 

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Cleveland, Tennessee
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel spacious rooms family friendly private beach lots great restaurants within walking distance car rental close by we drove to rain forest one day didn't go in casino but looked nice met lady that won enough to pay for her trip. pools awesome will definitely go back stay.had booked at Hilton but moved beach much better here.

Was this review helpful? Yes 1
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear KRS33, Thank you for this wonderful review! I am sure your tips will be greatly appreciated by our readers. Looking forward to welcome you here again soon! Saludos! Luis R. Rivera General Manager lrivera@laconcharesort.com More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(137)
  • Infinity pool(60)
  • Suite tower(59)
  • Hot tub(25)
  • View rooms(24)
  • Would highly recommend(12)
  • Resort fee(10)
  • Other review(9)
  • First nights(9)
  • Not sure(9)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#1 Business Hotel in San Juan
#2 Casino Hotel in San Juan
#3 On the Beach Hotel in San Juan
#5 Luxury Hotel in San Juan
#5 Romantic Hotel in San Juan
#6 Family Hotel in San Juan

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