We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Concha Resort: A Renaissance Hotel

4.0 of 5 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Hotel website
Special Offer
Naughty or Nice Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
La Concha Resort: A Renaissance Hotel
Professional photos View all
Browse nearby
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
Write a Review

4,525 reviews from our community

Traveler rating
    2,482
    1,329
    431
    165
    118
See reviews for
930
1,823
117
408
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,496)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4525)
  • Mar-May only
    (1092)
  • Jun-Aug only
    (1228)
  • Sep-Nov only
    (1042)
  • Dec-Feb only
    (1163)
All months
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Beautiful beach, rooms and amenities. The customer service was world class. The location was excellent with respect to all of the sites and historic landmarks. The only downfall is that there are no lifeguards. I hear they are working on this, however.

Was this review helpful? Yes
New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's my first visit to San Juan and overall, it's pleasant and friendly (and warm) without being particularly beautiful or interesting. But I picked the right hotel! La Concha is beautifully designed, right on the beach, great gym, friendly service, amazing midcentury architecture. Diverse crowd - families with young kids, gay couples, some party animals, seniors in the casino.

Was this review helpful? Yes
Annandale, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

We very much enjoyed our stay of five night sat La Concha. It was very clean, the staff was very accommodating, the pools beautiful, and the beach beautiful. although the water was too rough for swimming. The food in both the beach bar and the upstairs Italian restaurant was excellent. The street in front of the resort has many restaurants... More 

Was this review helpful? Yes
St. Louis, Missouri, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Smartly designed and redone, even the public spaces feel reasonably intimate, friendly staff. * Eat at Perla -- amazing space and food. Great view of the sea * 2 lovely small infinity pools that look over the ocean * Good, affordable neighborhood restaraunts nearby

Was this review helpful? Yes
Arlington, Texas, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Overall, we had a good experience at La Concha. It was our honeymoon, and we stayed for a week from 1/2-1/9. It was also our first trip to Puerto Rico. We felt very safe at La Concha, and the resort had everything we needed from several different options for food, to the casino, to the lounge that turns into more... More 

Was this review helpful? Yes
Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved staying here before moving to Puerto Rico and now that I live in Puerto Rico this is still my preferred hotel. Renaissance is a Marriott brand therefore you know you will receive professional, courteous and caring hospitality! On this trip I would like to acknowledge the following hospitality professionals who extended such gracious service to all: Andres/Front Desk,... More 

Was this review helpful? Yes
Weston
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Was looking to try something other than the Ritz San Juan, pics looked really nice so gave it a shot....just as many of the reviews mention room was not available when we arrived, pool food and beverage unacceptably slow, only serviced by 1 person, not enough for that many guests. We went for a room in the suite tower, not... More 

Was this review helpful? Yes
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Flaguy007, Thank you for sharing your experience at La Concha Resort through TripAdvisor. It was great of you to point out the positives and areas where to improve. I sincerely apologize for the experience you describe here that are not characteristic of the level of service our resort strives to provide. Your feedback is integral to our ability to... More 

Potomac, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were looking for a 5 day escape from the cold and with a direct, non-stop flight decided on trying San Juan, PR. We had been to Puerto Rico a couple times before but stayed at resorts far away from San Juan. We stayed in the Tower, but had to change rooms because of the mildew smell. The room we... More 

Was this review helpful? Yes 2
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Beatlesbike, Thank you for taking the time to write about your stay with us. Please accept my apologies for your room experience. I will immediately share your concerns with our Housekeeping and Engineering Departments as we hold our team members to the highest standards. I can assure you that our staff will do everything possible to avoid a reoccurrence.... More 

Laconia, New Hampshire
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Been there few times and love it everything about, customer service is awesome, food is great , my kids love it , niice pool and lounge area - all restaurant are really good - neighborhood is really nice for food shopping everything

Was this review helpful? Yes
Hackettstown, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Absolutely loved our stay at LA Concha. The staff is amazing and extremely friendly. Carlos and Ruby, our poolside servers, we're phenomenal! An excellent place for a girls weekend. We will definitely be returning.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to La Concha Resort: A Renaissance Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(123)
  • Infinity pool(51)
  • Suite tower(49)
  • Hot tub(22)
  • View rooms(20)
  • Would highly recommend(11)
  • CUSTOMER SERVICE(7)
  • Resort fee(6)
  • Good food(6)
  • El Yunque(6)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Jetsetter, BookIt.com, getaroom.com, Despegar.com, Hotels.com, Marriott, Odigeo, TripOnline SA and Tingo so you can book your La Concha Resort: A Renaissance Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#1 Business Hotel in San Juan
#2 Casino Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
#6 Romantic Hotel in San Juan

3,005 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2719)
Viewed
Pool/beach area (547)
Viewed
Dining (139)
Viewed
Hotel & grounds (629)
Viewed
Room/suite (524)
Viewed
View from room (243)
Viewed
Bathroom (76)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (2)
Viewed
0:20
Videos (1)
Viewed
Other (553)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (248)
Viewed
Amenities (11)
Viewed
Beach (23)
Viewed
Infinity Pool (7)
Viewed
Oceanfront Junior Suite (68)
Viewed
Outdoor Pools (24)
Viewed
Restaurants and Bars (28)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (11)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay