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All 47 San Juan hotels

La Concha Resort: A Renaissance Hotel

4.0 of 5 Resort   |   1077 Ashford Avenue, San Juan 00907, Puerto Rico
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84%
Ranked #7 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Natalie B Columbus, Ohio
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4,040 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,331)
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English first
San Juan, Puerto Rico
2 reviews
1 of 5 stars Reviewed yesterday NEW

My husband and I recently stayed at the La Concha Resort. We are very loyal Marriott Rewards Members and were very disappointed. The hotel stay was friendly and inviting however the hotel was not clean. Starting with the pool, pool bar, lobby, and hotel room. The staff of the hotel must make up for the lack of cleanliness by using... More

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I spent five nights at the resort and had a great time. It started out a little bit rocky but got much better. The grounds were quaint and beautiful, the staff was friendly and helpful and the pools and beaches were great! The views were also great! Not recommending for kids - but Great for couples and... More

Was this review helpful? Yes 1
Jupiter
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent a few nights here for a bachelor party. The best part of the hotel is how modern and trendy it is. They have 3 visually excellent pools and two hot tubs. the main pool has different levels with a cascading waterfall and is very appealing. They also have an infinity pool that is on the beach. They have a... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent five nights at La Concha, in the Condado area, and could not have been happier. We arrived at midnight on a Friday night/Saturday morning, and were a little concerned because the bar area near the lobby was filled with partiers and loud music. But the check-in was swift, and the front desk directed us to the suite-tower elevators,... More

Was this review helpful? Yes 3
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Tyler M., The time taken to review our hotel is very much appreciated and we are humbled by your comments just to know that La Concha was a great start to your visits to Puerto Rico. This is why we do what we do to ensure a stay that is second to none. We are known for fun and... More

Tyrone, Georgia
Top Contributor
82 reviews 82 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is nice, some places are a little date. I had a ocean view room in the "old" tower - so great view of the beach. Buffet is outstanding, but expect to pay ($~25). I understand parking is a challenge, so walk to great local restaurants. Staff is very friendly and professional. They have live music in the lobby at... More

Was this review helpful? Yes 1
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Cordon J., Third visit! Well we will continue to strive to ensure your fourth, fifth, etc. is even better. Keep the feedback coming as if there is anything we can do better we want to know about it. I am glad you keep coming back and look forward to personally welcome you next time! Saludos, Luis R. Rivera General... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

La Concha is hands down THE place to be in San Juan. My husband and I knew we were in excellent hands the moment we arrived and Felix greeted us. He made us feel so genuinely welcomed and did so throughout our 7 day stay. His smile and laugh were absolutely contagious. We love Felix!!! Roberto M. is another awesome... More

Was this review helpful? Yes 1
Whittier, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff was awesome. Concierge Michael Tischler was so helpful. He called all over town trying to locate a PR baseball for us. He stood out during our trip. Another standout was George Rodriquez (director of food & bev). The hotel restaurant meals were fantastic....we dined a 3 restaurants: sushi, voga, solera - our best recommendation is the beef... More

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Zionsville
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

when you arrive by either car or taxi, being greeted by Felix is like no other greeting before... He is a true ambassador of the hotel delivering impeccable customer service. Then proceeding to the front desk, check-in and check-out is very quick and with the same great smiles and cheer as Felix. Then after after a long day in the... More

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J-Ville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff at La Concha are wonderfully friendly and helpful. The hotel is beautiful. The room was mallsgnificent and luxurious with an amazing view. The four swimming pools were hard to stay away from, most of which have "Infinity" walls on one side. The vegetarian burger from the outdoor café was excellent... sometimes you do get what you pay for.... More

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Minneapolis, MN
Top Contributor
59 reviews 59 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family and I stayed 7 days at La Concha. With a few days of running around to eat, shop and explore we came to realize how great a location the La Concha has. The hotel is on a strip of the Condado district which is filled with lots of restaurants, shopping (t-shirts to Gucci) and easy access to surrounding... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(139)
  • Infinity pool(61)
  • Suite tower(59)
  • View rooms(26)
  • Hot tub(25)
  • Would highly recommend(12)
  • Resort fee(11)
  • First nights(10)
  • Other review(10)
  • CUSTOMER SERVICE(9)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Casino Hotel in San Juan #3 On the Beach Hotel in San Juan #3 Business Hotel in San Juan #5 Family Hotel in San Juan #5 Luxury Hotel in San Juan #5 Romantic Hotel in San Juan
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Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
Number of rooms
248

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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