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La Concha Resort: A Renaissance Hotel

Certificate of Excellence
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1077 Ashford Avenue, San Juan 00907, Puerto Rico
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La Concha Resort: A Renaissance Hotel
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La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
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4,874 reviews from our community

Traveler rating
    2,669
    1,418
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    177
    128
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1,952
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446
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Had a great time on our Easter break. Nice hotel, beautiful beach and it was the staff that made the visit extra special! Many nice coci cocktails at Solera beach and pool bar from lovely Coral and Jesus! Will come back!

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Olney, Maryland
1 review
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night before flying out of San Juan for home. It was after spending a few wonderful days at a more modest/low key hotel in Rincon. We had to wait for over half hour for our room, and then once we got to our room it had one bed for 2 adults , 2 kids. I... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel and very expensive as well but the location is really good That being said this is not at all hotel for people with kids. They have adults only pool and 2 other pools for everyone and people use foul language all the time. For the money you spent here please go to some family friendly resort. Not... More 

Was this review helpful? Yes 1
Mike R, HotelManager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos PReetisikri, Thank you for taking the time to share your recent experience at La Concha Renaissance San Juan Resort with us. I am very sorry our hotel was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also in the variety of entertainment options for all family types. We have in... More 

WI
1 review
5 of 5 stars Reviewed 4 days ago NEW

Beautiful throughout. Our room, the view, the bars, swimming pools, hot tub, beach...everything! The fact that it was built in 1958 and the mid-century architecture and interior design was icing on the cake!

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Westwood, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved this place . It was beautiful inside and out !!!! The pools were wonderful. They had 3 and one was just for adults, that was the one we used. The ocean was fantastic!! Lots of waves also a dangerous undertow. If you want an ocean you can swim in this is not for you.

Was this review helpful? Yes 1
South Windsor, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at La Concha from March 25 - 29, beyond the weather being fabulous the resort was fantastic. The service at the desk was great and there was always someone around to answer any questions or provide help. The resort is in an excellent location and was in good shape. The pool areas were perfect and we were always able... More 

Was this review helpful? Yes 1
Tomball, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am frequent traveler and I have stayed in many known brand hotels in PR. I chose this time to stay at La Concha the staff was very friendly from the people in the front desk, the room service staff, the valet staff and restaurant staff. Very pleased and I would definitely recommend this hotel to family and friends. Room... More 

Was this review helpful? Yes 1
Top Contributor
67 reviews 67 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family of three stayed in one of the rooms in the suites tower for Spring Break. We had a great ocean view (not ocean front), but did have a 3ft high refrigerator taking up some additional floor space since the built-in refrigerator/freezer wasn't functioning. The master bedroom was fantastic with a comfortable bed and plenty of storage space. The... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel is mostly clean and somewhat trendy. There is an adult pool which is nice although kids still use it. The service itself while usually friendly is extremely slow, especially pool side. There is no service on the beach unlike some other places we have stayed in San juan. The food is good and there is quite a bit... More 

Was this review helpful? Yes 1
Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Kelly R, Thank you for taking the time to share your recent experience at La Concha Renaissance San Juan Resort with us. Every day, one of our main objectives is to provide the highest level of friendly and efficient service. I am very sorry to learn that the quality of service provided by our team members did not quite... More 

Ho Ho Kus, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

One of my sisters, my mom, my aunt and I recently celebrated my aunt's birthday at the resort. We had such a fun time and were impressed with most everything. The staff is incredibly friendly and helpful. The food was great everywhere from the beach to Perla. The location was ideal for walking/running and heading to old San Juan. The... More 

Was this review helpful? Yes
Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Sclasen, We would like to thank you for giving us the pleasure of receiving you and your family. Thank you as well for sharing the memorable experience of your recent stay at La Concha Renaissance San Juan Resort. We feel truly honored that you chose us to celebrate such a special occasion and it is great that we got... More 

Hotel Review Summarization

What travelers say

  • Very nice(99)
  • Suite tower(38)
  • Infinity pool(33)
  • Hot tub(19)
  • View rooms(14)
  • Would highly recommend(11)
  • CUSTOMER SERVICE(6)
  • Other review(4)
  • Extremely helpful(3)
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3,139 photos of this hotel

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Hotel & grounds (648)
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Dining (143)
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Bathroom (76)
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Business center/function rooms (7)
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Amenities (11)
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Beach (23)
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Infinity Pool (7)
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Oceanfront Junior Suite (68)
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Outdoor Pools (24)
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Restaurants and Bars (28)
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The Hotel (87)

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Room/suite (13)
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Hotel & grounds (18)
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Dining (9)
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Pool/beach area (8)
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Business center/function rooms (5)
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Other (16)
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