great location, excellent rooms. as a marriott time share owner in aruba and being an honarary ambassador i am used to vip treatment, but was very impressed by the greeting and treatment i received from Michael Tischler and his staff at the ocean lounge. he remembered us from last year. The entire front office staff (hector, linette, denise and louise-just... More

I had the Pleasure of being invited to a destination wedding at La Concha. Our room, a suite in the new tower, was amazing! A great kitchenette, sitting area, large bathroom and a king size bed all with a beach view. The pools are nice, surrounded by luxurious seating and table service for food and great piña coladas. The beach... More

Very nice hotel with a very hopping nightlife. We were disappointed that some of the pool and fitness areas were closed for private events three evenings in a row. Ask for a high floor if you prefer to sleep instead of listening to the nightlife and parties. We were on the 7th floor and were kept up a couple of... More

This is my first time writing a review for tripadvisor.com, but I believe the best way for me to review the hotel is to break down the events by each day to help my recollection. But first, a little background: We are a mid to late 30's couple with three children, ages 14, 9 and 4. I am telling you... More

we were amazed by the warmth of the house staff as we arrived from the SJU airport -- even though this is a "big" hotel on Avenida Ashford in the Condado area of San Juan, the welcome from the doorman to the front desk was warm and cheerful, as if we were the only guests at their little country inn!... More

The best thing about La Concha are the people. Everyone I met had a quick smile and greeting. The place is beautiful. I stayed in a suite with a side ocean view and a view of the city. I loved going out on the balcony, especially on evenings when the moon reflected off the water. Memorable, special people included Jennifer... More

As soon as I walked in I loved the decor! Very open and breezy. My room was perfect, spacious and I had a great view of the beach. Last time I was in PR, I stayed at another location, which was in no way exceptional. Within 30 minutes, the house keeping supervisor came up to my room to welcome me... More

Our suite was very nice, and we had a lovely tappas dinner by the pool area. One of the staff at the bar was wonderful at breakfast time, helping us with directions and making a very good cup of coffee. Fun retro design and obviously it has been recently renovate. Overall service was good - prompt response to requests by... More

We have been to San Juan twice in the past via cruises but have never stayed overnight. Upon arrival, the striking lobby and overall liveliness of La Concha was a feast for the senses and we knew we had made the right choice in staying over in this beautiful city. Check in was quick and we dashed up to the... More