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All 44 San Juan hotels

La Concha Resort: A Renaissance Hotel

4.0 of 5 Resort   |   1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Ranked #5 of 44 hotels in San Juan
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
cjuanholland Upper Marlboro, Maryland
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Upper Marlboro, Maryland
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

If you're seeking a great hotel in San Juan, Puerto Rico with a very personable and professional staff, La Concha - a Renaissance Resort is the place to stay. Very chic and hip atmosphere. The lobby bar is awesome. Special kudos to bartender Julio Reyes! Very engaging personality who made consistently great drinks during our stay. Will definitely return.

Was this review helpful? Yes 3
Naples, Florida, United States
Contributor
18 reviews 18 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I recently spent 3 nights here. What a great find! We were in town to attend a wedding at the Old Fort and then catch a one week cruise. The entire staff treated us like we were someone special. We have never had so much personal attention. We loved the breakfast and the discount coupon that came... More

Was this review helpful? Yes 1
Boston, MA
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very attentive and accommodating staff. Recently remodeled. Clean. Very family friendly but still sophisticated. Lots of relaxation options. (Multiple pools, beach etc...) Stayed in a suite with a fantastic view of the ocean. Kids had their own room and the kitchenette is a great plus

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Leanordtown, MD
Top Contributor
60 reviews 60 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is right on the beach. The beach is clean and they have plenty of lounge chairs and umbrellas. I loved the beach there, but it is an Atlantic Ocean (waves) beach, not a Caribbean calm white sand beach. The room was awesome. We stayed in the newer part of the hotel with the suites. Room was HUGE!!. Almost... More

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San Jose, California
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed in Oceanview King Suite and loved it. Resort is very pretty, clean and safe. We found seating by the pool, on the beach, at the bar, at the casino and even the cabanas without any problems. The staff is very friendly and attentive. You do need to go to bar to get drinks while at the pool/beach area but... More

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Franklin Park, NJ
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights, over the extended good friday / easter weekend. I am a Marriott Gold Elite member, so I am used to a certain level of treatment at every Marriott hotel that I stay at, worldwide. This was a sad exception to the norm. 1. The check-in process was very customer unfriendly. We were hustled out... More

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Eduardo R, Front Office Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Kaushik D Thank you for taking the time to review our hotel and for bringing your concerns to our attention. We value the opinions and suggestions of all guests. Please accept my apologies for the problems you encountered. Let me assure you that your experience is most certainly not the norm at our Hotel. I will personally share and discuss... More

Vancouver, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel's bar was packed. The pool was beautiful, great seating. The location is perfect. The view was stunning. I still think that this hotel was slightly overpriced due to the rooms being absolutely average but overall I was definitely impressed.

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Des Moines, Iowa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed with seven adults in two ocean front rooms. The hotel staff was very friendly, and someone was always available to help when needed. The check-in process was quick and easy. The hotel pools and hot tubs were wonderful. Both the ocean water and the pools were a very comfortable temperature, and we spent our evenings relaxing around the... More

Was this review helpful? Yes 3
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Guest, I appreciate you taking the time to review the hotel. I am extremely glad you found our staff to be friendly and hospitable plus finding our pool and beach facilities to be in excellent condition. I am truly sorry our room design did not go in line with your particular needs and the opportunities encountered with your breakfast.... More

Carriere, Mississippi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a great experience staying at the La Concha for our vacation in March of 2014. The service was great and the rooms were nice. Great location with many places to eat and the beach/pool areas were awesome. I would stay here again.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The location of this resort is tops! All the restaurants were excellent although a bit pricey. The lobby bar was super especially the bartenders and wait staff, Nayeli, Jonathan R., and Hugo. They were very accommodating and helpful with everything we asked them. Our room location was great, but needed a little cosmetic work such as new draperies since they... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(139)
  • Infinity pool(61)
  • Suite tower(59)
  • View rooms(26)
  • Hot tub(25)
  • Would highly recommend(12)
  • Resort fee(11)
  • First nights(10)
  • Other review(10)
  • CUSTOMER SERVICE(9)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in San Juan
#1 On the Beach Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#5 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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