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La Concha Resort: A Renaissance Hotel

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1077 Ashford Avenue, San Juan 00907, Puerto Rico
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La Concha Resort: A Renaissance Hotel
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La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
La Concha Resort: A Renaissance Hotel
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5,050 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed today NEW

My stay(s) at La Concha have been absolutely wonderful. It is a beautiful luxury resort by any standard. In as much as anything, the staff goes above and beyond to make their guests feel welcome and have an amazing experience while on the island. As a business traveler, I have spent many stays in Puerto Rico, and could not envision... More 

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Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in a Tower Suite overlooking the water in April 2015. This hotel is AMAZING! I normally stay at another property while in PR but decided to give this hotel a try. I was glad I did and I will be back. Kudos to Denise and Mike as their service and the service of their staff was beyond exceptional! LaConcha... More 

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new york city
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

La Concha was fabulous, so no gambling on making this a great place to stay in San Juan. And there IS a casino just off the lobby. Unless you want to gamble, it was barely even noticed. I simply can't say enough about La Concha. The staff was friendly and pleasant from check-in until we left. The room was nice... More 

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay at La Concha was amazing. All the staff was friendly and helpful, even in the middle of the night. The facilities beautiful and more than I expected, and we were pleasantly surprised at every turn. I was unsure of how the kids would be accommodated, but they were welcomed with little surprises from the hotel staff and enjoyed... More 

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Nutley, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to stay .. Beaches were beautiful pools are open 24 hours restaurants are great! Definitely visit Perla their#1 restaurant .. Beautiful resort definitely would say here again. Only one complaint is that is not comfy and definitely stay in a higher floor so you don't hear anybody in the pools . Other than that wonderful experience was here... More 

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Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Bella42475, Thank you so much for taking the time to write this review and share your experience with others. We are very glad you had such a wonderful time at Perla. Next time you visit, you have to try our new Puerto Rican restaurant Delicias. With a variety of Caribbean culinary masterpieces, there won't be a plate that will... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in the suite tower for a mixed work/vacation trip. Very nice, clean room. Friendly staff. Steps to patios, pools, and the beach. Short can ride to Old San Juan. There are more affordable dining/drinking options nearby (outside of the resort). Overall a fantastic, relaxing experience. Highly recommended.

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Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos DorianGorey, We would like to thank you for sharing with us your recent experience at La Concha Renaissance San Juan Resort with us. We take a lot of pride in the amount of work and dedication our team members put into delivering a flawless hospitality and service for our guests and we thank you for complimenting them. The team... More 

San Antonio, Texas
Contributor
17 reviews 17 reviews
5 of 5 stars Reviewed 2 days ago NEW

We could not ask for a better location to enjoy the beach & local food & drink. It is close to many amazing restaurants and bars. It was a great decision to stay there. Very romantic at night and we also enjoyed the fitness center. I will definitely go back.

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Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos william57963, Thank you for your valuable feedback about our resort. Our mission is to make La Concha Renaissance San Juan Resort an exceptional experience for our guests and we are pleased that during your stay we were able to achieve our goal. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.... More 

Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for a week in December 2014. Our stay was just okay. We liked that the rooms had a kitchen because we prefer to eat a light breakfast after waking up. It was also conveniently located to several nice restaurants, and we loved venturing into Old San Juan. The property had several pools but the... More 

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Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Ashley248, Thank you for taking the time to share your recent experience at La Concha Renaissance San Juan Resort with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time... More 

Southampton, NJ
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the LA Conchas resort, had a suite with an atrium view, room was clean, bed comfortable. Bar service was fast and friendly. Hotel convenient to all types of restaurants and transportation to old San Juan was readily available.

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Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos crazpony, Thank you for sharing your experience at La Concha Renaissance San Juan Resort with us. With a mission to provide superior customer service, we take great pride in serving your needs and are glad to learn that we have met your expectations. As a valued guest your feedback will be shared with the team to continue to inspire... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel and its staff were excellent. From the moment we arrived until our departure. The suite was clean and spacious. The food, entertainment and drinks excellent. Our group had a wonderful time. Thanks you for the top notch service the staff provided. We will definitely stay here on our next visit.

Was this review helpful? Yes
Mike R, Hotel Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos bertha171, As a valued guest, we appreciate your feedback. We are glad to read that you had a memorable stay and we're looking forward to your next visit. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for the time taken to share your review and hopefully we... More 

Hotel Review Summarization

What travelers say

  • Very nice(96)
  • Suite tower(34)
  • Infinity pool(31)
  • Hot tub(17)
  • View rooms(14)
  • Would highly recommend(10)
  • CUSTOMER SERVICE(6)
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