We are here now for several days before our cruise. It is the perfect choice - near the airport and then also an easy trip to the cruise port. The service is outstanding. Everyone at La Concha is so friendly and professional. Best points- food and drinks at the Solera pool,restaurant, multiple pools and large beach so it isn't crowded,... More

We planned this trip on a whim with short notice and a budget. Since neither of us had ever to been to Puerto Rico, let alone San Juan, we wanted an ideal location and of course luxury. Upon walking into lobby, we were greeted by friendly, welcoming staff. The lobby is very big, open, and clean. The ideal beachfront location... More

You can't beat the location of the hotel - right by the beautiful beach. This is my first time staying at La Concha Hotel and I had no expectations to be honest. Our check in experience was horrible. First of all, we had to wait a while to be checked in. When it was our turn, lady at the front... More

I stayed here for a friend's wedding, and it was a great stay! We stayed in one of their king suites, and it was the best accommodation we had during our week long stay in Puerto Rico. The suites were large and clean with a sitting area, comfy bed, huge shower, and a balcony. The hotel itself had many clean... More

I travel weekly to La Concha in San Juan on business. In the weeks I've been coming Cristina IIlariucci, the lounge's concierge is the kindest and most thoughtful person I have met. Cristina is always helpful and extremely accommodating. Her friendly smile and open arm welcome makes me feel like I'm coming "home" . Cristina ensures that the support staff... More

I have the pleasure and honor of staying at the beautiful La Concha on a weekly basis. The staff is amazing and provide us with the utmost in customer service and care. I have so many commendations that I hope I do not forget anyone. I will start with the staff members of the Ocean Lounge. Cristina, Michael, Allen, and... More

Spent 3 nights at this hotel with 3 friends. This hotel is simply just fabulous and very chic. We appreciated the upgrade to a partial view suite in the Suite tower. Staff were all very friendly, willing to help and professional. Check-in staff forgot to give us some of the freebies that accompanied our rate plan. This was however rectified... More

The property is attractive, but there are better options close by. Try the Conrad just down the street. Some of the towels in the room were stained and had tears. I had one issue while on the property, and instead of offering resolution, i received a lecture. Interesting approach to customer service...There are plenty of other options nearby.. I suggest... More

Just got back from 4 nights in this beautiful hotel. I was concerned at first after a reading a few mixed reviews as I'm typically very picky about hotels, but we couldn't have been happier with La Concha. We chose a ocean front spa suite in the Suite Tower. I will say that while I didn't see the rooms in... More