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All 46 San Juan hotels

La Concha Resort: A Renaissance Hotel

4.0 of 5 Resort   |   1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Ranked #7 of 46 Hotels in San Juan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
sparty76 Palo Alto, California
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4,311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palo Alto, California
Top Contributor
80 reviews 80 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed yesterday NEW

I can't rave enough about the service at the pool. Javier and his crew were absolutely fantastic. Great pool. Good food and drinks at the pool. Sleep quality is fantastic. The housekeeping service was absolutely excellent - I wish I could remember our housekeeper's name. She was really a gem. Very good location. The ocean was a bit rough so... More

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Pompano Beach, Florida
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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the La Conch Resort a few times over the year. Everytime was a pleasure. Cleanest Hotel I have ever stayed. Drinks are flavorful. Food great...Staff is the best,from being professional to looking professional,friendly,always smiling and KNOWLEDGABLE.. We met Janissa, at the front desk.She was so kind and gave a us a nice upgrade.. We love the pool... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The beautiful conch and its amazing sea views are a great reason to go to this hotel. The only part that I could complain was the lack of microwave, but that is becoming more of a norm in big hotels. All in all, I would visit again !

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Hialeah, Florida, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great time, stayed a few days before a cruise and had an awesome time!!!! The staff and area were great. Across the street is the best little PR cuisine restaurant. The area is very safe and welcoming.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was a very nice hotel with a beautiful views from our 8th floor room. Water was great. People were nice and the food was excellent. This is our 2nd visit to Puerto Rico and this place is the best. Ambert our maid kept our room very clean. The beds were comfortable. I liked the walk in shower. The pool... More

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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is my second visit at La Concha in the past two years and I have to say, I can not wait to go back! The customer service at this hotel can not be compared to any other. The staff is wonderful, knowledgable and very accomodating. Ginaliz is my favorite!!! I was the event planner at a wedding that took... More

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Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Lizette R, Thank you so much for taking some time to write this amazing review about our resort and for your loyalty to us. I am delighted to hear that you find our customer service incomparable... That means a lot to us! I will be sure to recognize Ginaliz and Fabiola and let all of our team members know... More

Evans, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this resort for a business trip. It was also my first time in Puerto Rico. When I first arrived, the staff was very welcoming. They were very friendly and courteous. The resort itself is very beautiful and the view from my room was absolutely breathtaking. The room itself was extremely accomodating. The resorts goes right onto the... More

Was this review helpful? Yes 1
Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I’m thoroughly impressed with this resort and the staff was very friendly and welcoming. Here are my Pros and Cons Pro’s Room was one of the best I’ve ever stayed in Wi-Fi was fast and easy to set up The Gym was adequate and enough to sustain being away from home Staff was awesome The bar in the lobby was... More

Was this review helpful? Yes 1
Aguadilla, Puerto Rico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Sadly, I only stayed here for a night on a weekend getaway but boy was this place perfect! The service from arrival to departure, the facilities are beautiful. I stayed in an Ocean View Suite, the bathroom was lovely, super comfy bed and amazing view. Definitely going back and hopefully for a longer stay!

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1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay at the La Concha when I visit Puerto Rico. It is an amazing hotel! It's very hip, post moden, and trendy. Most importantly it is super convenient location wise. The taxi service from the aiport to the hotel is a flat rate. If i am not mistaken it's about 14.00. The most recently time I went with... More

Was this review helpful? Yes 6
Luis R, General Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Dear Salina923, Before anything, I would like to thank you for your loyalty and for the time taken to write this numerous remarks about your stay at our resort. We appreciate the fact that you care enough to let us know what we do right as well as suggestions for improving our service. As we strive to deliver a flawless... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(139)
  • Infinity pool(61)
  • Suite tower(59)
  • View rooms(26)
  • Hot tub(25)
  • Would highly recommend(12)
  • Resort fee(10)
  • Other review(10)
  • First nights(10)
  • CUSTOMER SERVICE(9)

Additional Information about La Concha Resort: A Renaissance Hotel

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Concha Resort: A Renaissance Hotel 4*
Number of rooms: 248
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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