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La Concha Resort: A Renaissance Hotel

4.0 of 5
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1077 Ashford Avenue, San Juan 00907, Puerto Rico
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La Concha Resort: A Renaissance Hotel
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5,482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was there for a few day business trip. My room was on the 10th floor looking out at the ocean. I had never stayed here before but I did look through their website photos and it looked fabulous. Now what I know is that too often what you see on a website and what you REALLY experience are two... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

My sister just got married here. She had never been to the island (risky!), but it was everything you can hope for in a destination wedding. We hosted 90+ guests and not a single one had a disappointing experience. We all enjoyed the great lobby bar and the pool service. Service at the beach was ok - not great. The... More 

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United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel was nice, modern and clean and the staff was very accommodating. Went on a family vacation but I don't recommend it for families. It is geared more for the young crowd and couples. It is a very romantic setting for couples an its in the middle of a lot of action for the younger crowd.

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New York City, New York
Level Contributor
181 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms are huge and can be imagined as a place to stay long term. The bed was very comfortable & the bathroom large and well appointed. There are side and frontal ocean rooms. Make sure you request exactly what you want if booking via email or phone. The staff was extremely warm and friendly, especially in the pool restaurant,... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Uberfluss, Thank you for complimenting our pool team members and Chef for their attentive service and hospitality. I will share your comments with the Engineering department, as we strive to provide a flawless stay for every La Concha Resort guest. Always at your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com More 

Brooklyn, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I just returned today after a 3 day 2 night stay in this great hotel. Upon arrival we were immediately impressed by its location and amenities, Most importantly the staff were very welcoming, friendly, professional and extra attentive to my families needs. The grounds, facilities and rooms were immaculate and our ocean view was amazing. The hotel... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos omar9852, Thank you for taking from your valuable time to share such a great experience at our Resort. We are very glad you had the opportunity to experience and try one of our new amenities, the La Concha bicycles. We are constantly adding amenities that can elevate the quality of the stay we provide all of our guests. We... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Anyone looking for a amazing vacation with great food, hospitality, and fun atmosphere .. HAS to stay at La Concha. We were a group of 15 girls in there 20s for my best friends bachelorette party. The staff was so friendly and accommodating ! The food at the hotel was delicious as well! Now I say we were a group... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos Courtney T, Every task performed in our hotel is completed with the guest's satisfaction in mind. We are very glad to know our staff provided the perfect bachelorette experience for you and your friends. We will take note of you observations in an effort to provide a flawless experience for your next stay with us, which we hope will... More 

Dallas, Texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel for more than 40 nights this year, once in the ocean front room for three weeks and twice for about a week each time in the 1 BR Ocean View Suite, which look like a nicely remodeled Embassy Suites. The suite rooms I stayed in were VERY humid with the dehumidifier running non-stop and... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos EMM_Dallas, Your loyalty towards our hotel is truly appreciated. Thank you for letting us serve you all those stays and for giving us feedback that will ultimately help us improve the experience we provide every day. For future reservations, please contact us at 787-977-3399 and we will gladly give you the best available rate. Always at your service, Mike... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was recently a guest at La Concha Resort in Puerto Rico for 9 days. Upon arrival we were greeted by the staff with such happy smiles and open arms. Our room had the most spectacular view that truly made you smile, the kindest staff that were so happy and loving; nothing was short of perfection! I have traveled to... More 

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Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos ChantalT89, It was our pleasure welcoming you to our hotel and I am sure the team members that had the pleasure of meeting you gave their all to provide you with an unforgettable experience, like the one you left with. Remember Chantal that at La Concha Resort you will always have a second home with friends waiting for you... More 

Virginia Beach, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband & I planned this much needed well deserved vacation to San Juan, Puerto Rico back in February. This hotel was recommended by my Uncle who traveled there last October. We arrived on August 20, 2015 and stayed until August 24, 2015. Our flight got in early but check-in isn't until 3p-4p. So, naturally we had to wait because... More 

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Nanuet, NY
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for one week. Writing this from my room. Beautiful ocean view. Nice beach. Good service. Taxes and fees are a bit high so keep that in mind when you get your rate. Location is good. Plenty of restaurants nearby. No issues with room being cleaned daily like some others have said. As a matter of fact Juana took... More 

Was this review helpful? Yes
Mike R, Manager at La Concha Resort: A Renaissance Hotel, responded to this review

Saludos TCinNY, Thank you for taking the time to share your feedback with us. We hope to welcome you back in the near future, should your travels bring you back to our Island. Call us at 787-977-3399 for future reservations. Always at your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com More 

Hotel Review Summarization

What travelers say

  • Very nice(96)
  • Suite tower(34)
  • Infinity pool(31)
  • Hot tub(17)
  • View rooms(14)
  • Would highly recommend(10)
  • CUSTOMER SERVICE(6)
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Beach (23)
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Infinity Pool (7)
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The Hotel (87)

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Room/suite (41)
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Other (37)
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