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All 46 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
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Ranked #9 of 46 Hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
RelaxedMom99 Waterloo, Ontario
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265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Chateau Cervantes prior to our cruise. Room was ready when we got there, so we dropped our bags, and went out to tour Old San Juan. This hotel could not be in a better location. So close to restaurants, out door squares with artisans, and lots of shops. The hotel staff were very helpful with recommendations and... More

Was this review helpful? Yes 1
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings from Chateau Cervantes, Thank You for your previous stay in our Hotel. We're more than thrilled to know that you had such a pleasant stay in Cervantes. Our location, is one of the best locations for hotels in the whole metropolitan area , since we're located in the heart of Old San Juan, Capital of Puerto Rico. Everything walkable... More

Santa Fe, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, romantic hotel. Very close to everything. Great staff. They held onto our luggage at no additional cost after we checked out in the morning. Our balcony extended into three different rooms! The breakfast is not really a buffet, but more like a quiet, elegant sit-down breakfast of pastries and coffee. Very European.

Was this review helpful? Yes 1
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings from Chateau Cervantes, Thank You for your previous stay in our Hotel. We're more than thrilled to know that you had such a pleasant stay in Cervantes. Everytime , we get to read about how well our guests stays were, we can defenitly say that our job to please every need can never be enough. Thank You for your... More

Knysna, Western Cape, South Africa
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From when we entered the premises we were made to feel welcome and the staff went out of their way to assist us. We just wanted to drop off our bags prior to checking in later, but were surprised when the staff offered us a continental breakfast. They then took care of our luggage and we checked in later the... More

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CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings and Thank You for choosing Hotel Chateau Cervantes as your predilection stay during your vacations. We're more than thrilled to see that you enjoyed your stay with us. We also , want to thank you for taking of your precious time to review our hotel in this page. We hope to see you in the future if you decide... More

Elkridge, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at Cervantes last week for two nights during our stop in San Juan. We loved the location of the hotel since it was litterally centered in the middle of Old San Juan. The hotel was in close proximity from the famous fortresses such as El Morro and the Castillo de San Cristobal as well as... More

Was this review helpful? Yes 1
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings We want to Thank You for choosing our hotel as your predilection stay in Puerto Rico. We are beyond happy to know that your stay was enjoyable. Our location is one of our proudest features, since we are located in the heart of the city. We really hope that by chance if you get the opportunity to visit our... More

SALT LAKE CITY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel was awesome. Walking distance to the Fort, shopping and great dining. The staff really goes out of it's way to make your stay enjoyable. Nice continental breakfast to start your day. Felt safe walking the streets. I made a great choice!

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CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings: We want to Thank You for choosing Chateau Cervantes as your predilection stay. We are more than trilled that you had an enjoyable time during your stay in our hotel. We try very hard to make our guests feel as if they're part of our own family. We hope to have you back if you decide in the future... More

Mesa, Arizona
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 13, 2014

We stayed here for 1 night before our cruise. The location is perfect and the staff was amazing. They were so helpful and nice, they gave us recommendations on where to eat and what to see. We stayed in the penthouse which was amazing and gorgeous. It had an amazing giant bath tub and great balcony. The breakfast in the... More

Was this review helpful? Yes 2
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greeting We want to Thank You for choosing our hotel as your predilection stay for your vacations in our beautiful island. We are more than trilled to know that it was an enjoyable vacation for yourself. In our hotel , our motto is to make every single guest feel as if they're part of our own family . We hope... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We loved this little hotel! It is located in Old San Juan historic district and we walked everywhere to see the sights. The city has many beautiful picture-taking spots along with shops and galleries tucked down narrow streets. Our room was very well decorated, super comfy, and had plenty of room for our family of 3. Cervantes staff was gracious... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings, We Thank You for your review and for choosing our hotel as your destination stay while your visit in Puerto Rico. We are more than trilled to know that your family had an enjoyable stay during your trip to Puerto Rico, and Old San Juan . And also we will like to thank you for taking your time to... More

Detroit, Michigan
1 review
5 of 5 stars Reviewed October 8, 2014

Location, Location, Location. The Chateau Cervantes has it. Rooms are admittedly small, but clean and comfortable. The staff is outstanding in friendliness and ability to suggest restaurants, sightseeing, etc. Continental breakfast is exceptional.

Review collected in partnership with this hotel

Was this review helpful? Yes
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings and Thank You for choosing our hotel as your preferred destination to stay. We are more than trilled to know that you had a good time visiting our island and capital. Our location is spotted to suit the exact needs of every guests to have the time to visit the important locations and views we have in our beautiful... More

Hamilton, Bermuda
2 reviews
2 of 5 stars Reviewed October 6, 2014

I chose this hotel as it was in Old SanJuan, close to everything and it had reasonably good reviews. I was there for one night in transit to another destination in the Caribbean. The hotel was in a great spot and was very nicely decorated in the lobby. My guest room was also very nice and very very small. Oh,... More

Was this review helpful? Yes
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings , Thank You for choosing Hotel Chateau Cervantes as your predilection stay for your trip to Puerto Rico. We apologize that at the moment you most needed the service of WiFi it did not worked as you desired. We had a troubled situation with the connections which, followed our technicians work it was repaired. We appreciate your review ,... More

Lancaster, Pennsylvania
Top Contributor
138 reviews 138 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 3, 2014

experience Old San Juan flavor with this quaint hotel, located in the Historic district, excellent staff who attend your needs, elevator, and small breakfast served in morning.. Very small hotels, rooms are small but very nice for Old San Juan District.. Walk to everything, White trolley is free just outside the hotel door, which takes you around san Juan and... More

Was this review helpful? Yes
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings from the Hotel Chateau Cervantes Thank You for your previous review in this page. We are more than trilled to know that you enjoyed yourselves staying at our hotel. We hope that in a next occasion that you get the opportunity to visit Puerto Rico, you stay with us again. Thank You and Have an excellent day . Front... More

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Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Number of rooms: 12
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan

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