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Cervantes

#12 of 45 Hotels in San Juan
Certificate of Excellence
Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
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Ranked #12 of 45 Hotels in San Juan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
VRodGuy Lake Charles, Louisiana
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Charles, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were only here for a night. Due to flight problems we were stranded in San Juan for the night. Stayed at Cervantes to be in Old San Juan. Very nice staff. Gave us map and highlighted areas of interest. Showed us to our room. Nice European style room. Many restaurants line the street next to the hotel. Complementary breakfast... More 

Was this review helpful? Yes 1
Carmichael, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Absolutely great people and great rooms for us and our family. Stephanie and Daleris were so friendly and helpful during our short stay. Everything from directions to suggestions for restaurants to hanging onto our luggage while we wandered around town. They even let us drop off the luggage when we arrived back in San Juan for our return trip home.... More 

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Mayaguez, Puerto Rico
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night after a concert in Hato Rey. We enjoyed the day around all San Juan, when we did the check in, we were upgraded to a bigger room, with a huge bathroom and walking closet, sad we weren't staying longer time. Up at the fifth floor the garbage man woke me up (hubby & kid... More 

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Pawtucket, Rhode Island
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for the night prior to boarding our cruise ship. In fact, Britt0328 (who wrote the review below) was checking into our room as we were checking out. Her review is spot on! The staff was super accommodating and went out of their way to make sure we were happy and comfortable. They gave us great recommendations on... More 

Was this review helpful? Yes 2
Bridge City, Texas
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2015

I always read reviews, but I never leave them. I always tend to forget, but never again! We stayed here on 5/24/15 after we came back from a cruise. We were on our honeymoon and didn't want to fight with the crowd leaving San Juan to get back home before Memorial Day. We always wanted to see what San Juan... More 

Was this review helpful? Yes 8
Mechanicsville, Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

My Husband and I stayed at the Cervantes for three nights before heading out on a 7 day cruise on Carnival. The hotel reminded us of the small pensions you can find in Europe. The images you see on web sites looked exactly the same as what we had in our room. Yes this is an old building with some... More 

Was this review helpful? Yes 5
Indialantic, Florida, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice hotel would definitely stay again. Only negative is windows not sealed and street noise can be VERY loud. Just considered it part of the ambiance and so tired from walking and sightseeing we slept great! Nice breakfast and coffee included and very family feel about the hotel.

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Phoenix, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2015

Older hotel with some nice updates... managed to get a suite last minute for $99/night by walking in! Steamroom/rain shower was lovely. Comfy bed and free breakfast were also appreciated. As was the fact that we could walk everywhere we wanted to go in old San Juan! :) Would absolutely recommend.

Was this review helpful? Yes 3
Northern Ireland, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

My husband and I stayed here for 3 nights prior to joining a cruise from San Juan. The location was great for exploring all that beautiful Old San Juan has to offer. The staff are very friendly and Ana provided us with a map and recommendations of where to go and what to see. We stayed in a junior suite... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

Stayed in a really nice suite here, first night in PR. Staff got us all checked in and showed us to our room. Room was huge with two balconies. Street below has some noise but what would you expect with a great central location. Right in the heart of old San Juan. Had an amazing stay, comfy bed. Spent the... More 

Was this review helpful? Yes 2
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