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All 47 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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76%
Ranked #9 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
David V Houston, Texas
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  • Reviews (235)
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235 people have reviewed this hotel

Traveler rating
    100
    80
    23
    13
    19
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41
134
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Houston, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived at this awesome boutique on a Saturday morning after a 7 day cruise. We met Michelle ( You Rock ) left our luggage and received a lot of information on what to do . We took the trolley and had a blast. The location of the boutique was fantastic . We arrived back in the afternoon and were... More

Was this review helpful? Yes
Melbourne Beach, Florida
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from a girls getaway to Old San Juan. We chose the Cervantes and am glad we did. Michelle and her co-workers made our stay memorible and were accomodating in every way. Our room was beautiful and very clean. An ample breakfast was served daily. The Cervantes is located within walking distance to the Cruise Ship Dock, the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 7
CervantesprGM, Front Office Manager at Cervantes, responded to this review

GaleTheWhale, We're very happy you chose Cervantes as your hotel for the Girl's Weekend. Our whole staff really enjoyed having you all here with us. We hope you enjoyed staying in our beautiful Presidential Suite. Until next time! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay at Chateau Cervantes! The staff were amazing. They helped with all of our needs and went out of their way to provide recommendations for restaurants and points of interest in Puerto Rico and assist with our travel plans to and from other destinations on our trip. When we returned to San Juan at the end... More

Review collected in partnership with this hotel

Was this review helpful? Yes 8
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Emily R, We're very pleased you had an excellent time at our hotel. Our staff strives to provide the best service possible to all of our guests. We hope to see you again! More

Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reasonably priced boutique hotel literally in the heart of Old San Juan. The ladies at the front desk are super sweet. The room was very comfortable and perfect for our romantic getaway. The breakfast is stellar with no less than five different types of breads, cereal, fruit cup, and yogurt. We will definitely stay here again. As for the nitpickers... More

Review collected in partnership with this hotel

Was this review helpful? Yes 9
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Sarapova24, We're extremely grateful that you took the time to write this great review. The combination of Old San Juan and our hotel make it a perfect romantic getaway. Our complimentary breakfast is served daily to all of our guests from 8:30am-10:30am . Thank you for the kind words about our staff. We're looking forward to your next stay with... More

San Diego, California
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed at the Cervantes for a night. This is a beautiful boutique hotel at a great location in Old San Juan. The included breakfast is good, fresh food would be a nice add on. We had two rooms, and all the beds were very comfortable, with a nice bathroom and a lot of water pressure in the shower.... More

Was this review helpful? Yes 14
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Kcirtapp, We are so glad you enjoyed your stay in one of our beautiful Standard Rooms and our spacious Junior Suites. We were delighted to have your family stay with us and are already looking forward to your next stay! More

Carolina, Puerto Rico
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent Old San Juan Visit! EVERYTHING! Cervantes Boutique Hotel was VERY NICE! and Location is ALIVE in a Tranquil Setting! Super ACCESS! into all points Old San Juan with a Restaurant VARIETY! practically at your doorstep! Our Stay (couple): 2 Weekday Nights (wish it was longer) was in the Standard Queen. Breakfast Coffee, Beverage, Pastries, Breads, Cereals, Yogurt...included. Very Nice!... More

Was this review helpful? Yes 16
CervantesprGM, Front Office Manager at Cervantes, responded to this review

John B, Thank you for taking the time to review your recent stay in one of our beautiful Standard Queen rooms with balcony. We enjoyed having you here as our guest and are already looking forward to your next stay with us. We appreciate the kind words about our whole staff. More

San Juan, Puerto Rico
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am not giving a complete excellent rate to this boutique hotel because the sleep quality of my room wasn't good. I had a room on the back side of the hotel and I couldn't sleep very well because of all the noise of the street and the garbage trucks that came very often to pick up the trash cans... More

Was this review helpful? Yes 11
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Mili20, We appreciate that you took the time to review your recent stay at our hotel.Our hotel is located in the heart of Old San Juan and is steps away from many attractions and restaurants. During the weekends, Old San Juan gets very crowded as many tourist and locals like to come and enjoy the evenings. Thank you for the... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice boutique hotel (12 rooms). The rooms are small, perfect for sleeping. Do spend most of your time exploring Old San Juan, great place! Breakfast(coffee,pastries, cereals, no fresh fruits )is inclusive but parking is not. If you have a car park in the red garage down the street. The cream garage across from the hotel is very expensive. Overall... More

Was this review helpful? Yes 11
CervantesprGM, Front Office Manager at Cervantes, responded to this review

PYY2014, Thanks for the review! Our location is great for those wishing to explore Old San Juan and its many attractions. Our complimentary Continental Breakfast is served daily from 8:30am to 10:30am. So glad you enjoyed your stay! More

OKC, OK
Contributor
16 reviews 16 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 18, 2014

This was a great hotel with updated bathroom in the room and lovely balcony overlooking the city. Very easy to get to the ferry and go for the Bacardi Rum Tour (well worth your time!) as well as a short cab ride to the pier for our Royal Caribbean cruise. Highly recommend!

Review collected in partnership with this hotel

Was this review helpful? Yes 19
CervantesprGM, Front Office Manager at Cervantes, responded to this review

WorldTraveler82, Thank you for taking the time to write this awesome review.. Old San Juan is a beautiful city and we're so happy most of our rooms feature balconies for our guests to enjoy the views. Hoping you had a great time on the cruise! More

Overland Park, Kansas
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Wonder staff, knowledgeable and helpful, especially Michelle. Great location and intimate boutique hotel. Complementary continental breakfast was an unexpected treat. Our junior suite was spacious, clean and comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes 12
CervantesprGM, Front Office Manager at Cervantes, responded to this review

SusanChris74, We're very happy you enjoyed your stay in one of our beatiful Junior Suites with a balcony overlooking Old San Juan. Our staff is our best feature and always have the best tips for ours guests. We appreciate the kind words about them. Hoping to see you again! More

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Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#8 Romantic Hotel in San Juan
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi and parking. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 
Number of rooms
12

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