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Cervantes

#12 of 46 Hotels in San Juan
Certificate of Excellence
Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
Best prices for: 1 room 1 guest
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Ranked #12 of 46 Hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Fitchburgfun Rincon, Puerto Rico
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308 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed today NEW

Typing this in before the pre-dawn glow begins only because I'm up and can't get back to sleep. Rather, I basically never got to sleep at all, certainly not for any particularly continuous stretch. I suppose New Yorkers would be happy here given the constant city sounds just on the other side of your doorway. We're in a room on... More 

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Rincon, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here our last night in San Juan and could not have been happier with our choice! Staff is wonderful and will do anything they can to help you (even the night watchman was wonderful trying to help us print boarding passes) It is a small hotel so there is not someone at the desk all night but they... More 

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Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had our reservations booking here when the rest of my family (brothers) were in the hotel zone by the beach, but we were more than happy with our selection. A friendly staff welcomed us and we felt like we were in a boutique hotel in Europe. The room was very well appointed and very large. The shower was 7x7... More 

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 1 week ago

I stay in February, the breakfast is just bread , pastries and fruits. They do not have fresh juices everything is concentrated. Our room was on the back of the street and you could here everything, people talking, screaming and after we though all the noise was finish at 6am we had to hear the garbage truck, it was really... More 

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Welland, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved our stay at the Chateau Cervantes. This was my 3rd trip to San Juan and it is easily my favorite. It is conveniently located in Old San Juan with affordable parking right across the street. The room was beautiful, with a lovely balcony and the greatest shower ever! The friendliness and helpfulness of the staff also enhanced the... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The service was outstanding, the lobby was super clean. The room was beautiful, but there was a sewer smell coming from the shower, and there was noise all night from the street . They emptied the big dumbsters behind the hotel (6) I think one by one since there was noise from like 1am till like 7 am from a... More 

Was this review helpful? Yes 3
Akron
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Cervantes in March 2015 for 2 days before a cruise. From the moment we arrived, we couldn't have felt more welcome anywhere. The staff was incredible. Everyone was so friendly and pleasant. The room was very clean and furnished beautifully. We loved the convenience of its location. Everything was in walking distance...from the pier to the... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for one night between visiting other parts of the island. It was nice to spend a night in the old city and look down on the street from our little balcony. We had a standard room on a higher floor so city noise wasn't a problem. Seems like this would be a great spot for a pre-cruise... More 

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Tempe, Arizona
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We truly enjoyed our 2-night visit to Chateau Cervantes. The staff was warm and welcoming, truly friendly and personable in all respects. We loved their helpful hints, and the location was absolutely perfect. Our rooms were clean and comfortable, though the street/alley below is fairly loud so be prepared. Old Town San Juan is very lively, especially on weekend nights.... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Cervantes in January 2015 before a cruise. I was surprised at how small it was, with only a few rooms total. That said, the staff was highly professional, and I found the room to be clean and comfortable. The furnishings seemed modern and the entire property appeared to be well maintained. The location is at the... More 

Was this review helpful? Yes 2
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