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All 47 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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77%
Ranked #9 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
lmv130 Stevensville, Maryland
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  • Reviews (245)
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245 people have reviewed this hotel

Traveler rating
    107
    83
    23
    13
    19
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43
139
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Stevensville, Maryland
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a wonderful hotel right in the heart of a bustling night scene in Old San Juan. Our room was stunning and opened to a balcony on a quiet but picturesque street. The staff was incredibly accommodating and were quick to offer us cold water or anything else we needed. Parking is ample at the parking garage across the... More

Was this review helpful? Yes 1
Gatineau, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

It was a very great place to stay. The staff was more than welcoming, so kind and always giving us tips for our trip (where to go and what to eat)! The hotel was clean, the breakfast (included) was good and fresh made. The hotel is right in the middle of all the stores and restaurants to a walk distance... More

Was this review helpful? Yes 3
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Janie M, Thanks for the great review about your recent stay. We're very pleased our staff made your stay a memorable one. More

Fort Myers, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Celebrating our 50th anniversary with children and grandchildren...this hotel could not have been more perfect for our group! This is a beautiful, unique hotel with a trolley stop out front and in walking distance to wonderful shops and restaurants. Our three rooms were huge, with lovely old fashioned balconies, but lovely modern baths...and robes. The separate living areas are spacious... More

Was this review helpful? Yes 4
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Bonvicfl410, Thank you for taking the time to write this thorough review. We loved having your family here with us and are so happy you enjoyed the short but memorable stay. More

Rego Park, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On my first visit to Puerto Rico I wanted to give my wife and a great gift for our 14th Anniversary. I searched on the net for a classic and elegant hotel and found the Cervantes Chateau. The hotel looked very good on the pictures and it had good reviews.We arrived on a Tuesday night, and we were welcome by... More

Review collected in partnership with this hotel

Was this review helpful? Yes 6
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Gabriel257217, Thank you for taking the time to write this great review on our Trip Advisor page about your recent stay in one of our beautiful Cervantes King Suites. We appreciate the kind words about our staff and are very thankful you graciously treated them as family. We enjoyed having you as our guests and hope we will see you... More

Isabela, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This small hotel is so welcoming and pretty <3 My boyfriend and I wanted to stay a couple of days at Old San Juan but every place we tried to book was full or too expensive for our budget, until we bumped with Cervantes in booking.com We found a really good offer, no surprise fees, the process was easy and... More

Was this review helpful? Yes 7
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dayna S, We're so glad you enjoyed staying with us in the heart of Old San Juan. We enjoy it very much when guests from our own island stay with us too. So happy you found us! More

Blue Island, Illinois
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all let me say, I loved this small, but family friendly hotel! I checked in on July 31, 2014 and check out Aug 2, 2014. Checking in and out was seamless. The women and men at the front desk were friendly and inviting. They were knowledgable about the area and gave good advice on where to go to... More

Was this review helpful? Yes 9
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Messina I, We appreciate that you took the time to write this review. We're extremely happy that you enjoyed staying in room #7 , which is a standard queen room with a balcony. Our location is ideal for those looking to explore our city on foot or on the complimentary trolley. The daily complimentary breakfast that we serve our guest... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I booked this hotel after having read other reviews and from the second we stepped into the hotel, we were obsessed. First of all, our flight arrived at 2AM and we were nervous about being able to get into our room. We called the reception before we came and they assured us they would leave our key... More

Was this review helpful? Yes 8
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Esther S, Thank you for taking the time to write this wonderful review. We are very glad you enjoyed staying in one of our balcony standard queen rooms. Our beautiful balconies face Tetuan Street, which is filled with many colorful buildings. We look forward to your next stay with us! More

Nebraska
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a location right in the midst of the action, this hotel has it all if you are looking for the basics! We were here just for our first night in Old San Juan before heading over to Vieques. We checked in with the friendly staff and were shown our room. Dumped off our luggage and hit the streets for... More

Was this review helpful? Yes 10
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Rdpecha, Thank you for taking the time to review your recent stay. As you mentioned, our hotel is right in the heart of Old San Juan. This city is known for its lively streets, music and culture. The weekends, are very busy here as many locals and tourist alike love to spend time walking around the restaurants and different activities... More

Jersey City, New Jersey
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Michelle at concierge was comply put the best. I loved the location... Near cvs and the best fish tacos in the city! It was my favorite time visiting OSJ. My vacation photos from my balcony will be framed!

Was this review helpful? Yes 14
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Caitlin S, We appreciate that you took the time to review your recent stay with us. We all enjoyed having you as our guests and are looking forward to your next visit. More

Paradise, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent our first night in San Juan at the Chateau Cervantes. The hotel was clean and attractive, and the staff was great! We had a nice room with a balcony overlooking the street. It was loud through the night due to the business below. Later, we discovered that we hadn't shut the balcony door completely so the noise was... More

Was this review helpful? Yes 9
CervantesprGM, Front Office Manager at Cervantes, responded to this review

TamarindaL, Thank you for the great review. We're pleased you enjoyed staying in one of our Standard Queen rooms with balconies. We hope to see you again! More

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Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#8 Romantic Hotel in San Juan #11 Family Hotel in San Juan
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 
Number of rooms
12

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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