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Cervantes

#12 of 45 Hotels in San Juan
Certificate of Excellence
Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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1 room 1 guest
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

the hotel is rigth in the midlle of everything, you can walk easily around town. Perfect location, with the best restaurants near by. Rooms very nice and clean, staff is very helpfull. Very nice place.

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Melbourne
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Good/Positive Location: very strategic location because it is in the city centre surrounded by restaurants, tourist spot, shops etc. Free tourist hop-on-hop-off Bus (Free Trolley - http://www.puertoricodaytrips.com/free-trolley-old-san-juan/) is right outside the hotel. Free Trolley Bus start from 9am to 5 PM daily. Convenience: If the weather is good then you can walk to all the tourist attractions by foot. You... More 

Was this review helpful? Yes 5
Fort Myers, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had requested a quiet room for our 3 night stay. At 10:00 P.M. the first night, garbage trucks rolled through the alleyway that our room faced. At 1:30 A.M., street cleaners moved through whistling loudly to each other causing dogs to bark in neighbouring apartments. At 6:00 A.M., more trucks (recycling?) moved through the alleyway. I commented to the... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location of this hotel is perfect to explore Old San Juan before or after a cruise! Cruise ports are nearby with Carnival dock being within walking distance. Room was beautiful and spacious!! Held our bags while our room was readied and delivered them to the room so they were waiting our arrival when we returned later that day.

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived at 1 pm the day before the cruise Stephanie was great told us to leave luggage and go for a stroll before we left the lobby she showed us to our room, let us know of the Old San Juan must things to do. In the evening Ambar the other front desk clerk was also nice and took... More 

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McKinney, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed a night at the hotel when we went on our cruise the end of April. We got to the hotel and our room wasn't ready so we wandered around, had dinner (Stephanie suggested a fantastic place btw). Came back, our room still wasn't ready. The hotel manager came down, apologized, and took us up to our room. In... More 

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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is amazing, next to the Paseo la Princesa, restaurants, walking distance from Castillo San Cristobal. However there were a few things that were lacking. The free "continental" breakfast is more like: a selection of either toast or croissant and juice or coffee. The rooms were also lacking for the price that we paid. No iron or house phone,... More 

Was this review helpful? Yes 1
Calumet City, Illinois
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here the day before our cruise. Perfect location in Old San Juan and close to the port. Hotel was just perfect. Beautiful, quaint, close to restaurants, bars, and stores. Very friendly and nice employees.

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Reykjavik
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a perfect location for those with an interest in colonial ambiente, right in the middle of the old town. Most of the old town restaurants are outside the door and they serve excellent food. We did not try the hotel restaurant, but it looked attractive. The staff was friendly and our rooms were clean.

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

Our group of nine stayed two nights before a cruise and it was a great experience. It was exactly as advertised -- a small, European-style, boutique hotel. The rooms were nice, but small. Amenities, including internet, limited, but still available. The breakfast lacked a little in what we expected, but then it became more service-oriented. You actually ordered off a... More 

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