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All 46 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
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Ranked #8 of 46 Hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
ananole Miami, Florida
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252 reviews from our community

Traveler rating
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    19
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44
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is charming and couldn't be in a better location in the heart of Old San Juan. It is located about 1 city block off of the port so very well appointed for travelers in the city prior to departing on a cruise. Because of its location in the heart of the tourist area of San Juan, it can... More

Was this review helpful? Yes 4
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Thank you for taking the time to write this thorough review. We loved having you here with us and are so happy you enjoyed your stay with us. Please come again soon!!\ More

Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We called the Front Desk Supervisor, Michelle, from our home in Hawaii several weeks ahead of our visit and booked a room as a one-day follow-on to our cruise. She was very informative and accommodating to our requests. Once we arrived in Old San Juan for our cruise we dropped in to the Cervantes in order to get our bearings... More

Was this review helpful? Yes 6
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Thank you for providing us with this great review. We're very glad you enjoyed staying in one of our beautiful rooms with balconies. We thank you for the opportunity to let us serve you and hope to see you again soon! More

Stevensville, Maryland
Contributor
15 reviews 15 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 20, 2014

This was a wonderful hotel right in the heart of a bustling night scene in Old San Juan. Our room was stunning and opened to a balcony on a quiet but picturesque street. The staff was incredibly accommodating and were quick to offer us cold water or anything else we needed. Parking is ample at the parking garage across the... More

Was this review helpful? Yes 12
CervantesprGM, Front Office Manager at Cervantes, responded to this review

lmv130, Thank you for providing us with this great review. We're very glad you enjoyed staying in one of our beautiful rooms with balconies. We hope your stay with us was a memorable one! More

Gatineau, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2014

It was a very great place to stay. The staff was more than welcoming, so kind and always giving us tips for our trip (where to go and what to eat)! The hotel was clean, the breakfast (included) was good and fresh made. The hotel is right in the middle of all the stores and restaurants to a walk distance... More

Was this review helpful? Yes 10
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Janie M, Thanks for the great review about your recent stay. We're very pleased our staff made your stay a memorable one. More

Fort Myers, Florida
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 16, 2014

Celebrating our 50th anniversary with children and grandchildren...this hotel could not have been more perfect for our group! This is a beautiful, unique hotel with a trolley stop out front and in walking distance to wonderful shops and restaurants. Our three rooms were huge, with lovely old fashioned balconies, but lovely modern baths...and robes. The separate living areas are spacious... More

Was this review helpful? Yes 12
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Bonvicfl410, Thank you for taking the time to write this thorough review. We loved having your family here with us and are so happy you enjoyed the short but memorable stay. More

Rego Park, New York
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

On my first visit to Puerto Rico I wanted to give my wife and a great gift for our 14th Anniversary. I searched on the net for a classic and elegant hotel and found the Cervantes Chateau. The hotel looked very good on the pictures and it had good reviews.We arrived on a Tuesday night, and we were welcome by... More

Review collected in partnership with this hotel

Was this review helpful? Yes 12
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Gabriel257217, Thank you for taking the time to write this great review on our Trip Advisor page about your recent stay in one of our beautiful Cervantes King Suites. We appreciate the kind words about our staff and are very thankful you graciously treated them as family. We enjoyed having you as our guests and hope we will see you... More

Isabela, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

This small hotel is so welcoming and pretty <3 My boyfriend and I wanted to stay a couple of days at Old San Juan but every place we tried to book was full or too expensive for our budget, until we bumped with Cervantes in booking.com We found a really good offer, no surprise fees, the process was easy and... More

Was this review helpful? Yes 11
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Dayna S, We're so glad you enjoyed staying with us in the heart of Old San Juan. We enjoy it very much when guests from our own island stay with us too. So happy you found us! More

Blue Island, Illinois
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 12, 2014

First of all let me say, I loved this small, but family friendly hotel! I checked in on July 31, 2014 and check out Aug 2, 2014. Checking in and out was seamless. The women and men at the front desk were friendly and inviting. They were knowledgable about the area and gave good advice on where to go to... More

Was this review helpful? Yes 14
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Messina I, We appreciate that you took the time to write this review. We're extremely happy that you enjoyed staying in room #7 , which is a standard queen room with a balcony. Our location is ideal for those looking to explore our city on foot or on the complimentary trolley. The daily complimentary breakfast that we serve our guest... More

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

My friend and I booked this hotel after having read other reviews and from the second we stepped into the hotel, we were obsessed. First of all, our flight arrived at 2AM and we were nervous about being able to get into our room. We called the reception before we came and they assured us they would leave our key... More

Was this review helpful? Yes 11
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Esther S, Thank you for taking the time to write this wonderful review. We are very glad you enjoyed staying in one of our balcony standard queen rooms. Our beautiful balconies face Tetuan Street, which is filled with many colorful buildings. We look forward to your next stay with us! More

Nebraska
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 30, 2014

For a location right in the midst of the action, this hotel has it all if you are looking for the basics! We were here just for our first night in Old San Juan before heading over to Vieques. We checked in with the friendly staff and were shown our room. Dumped off our luggage and hit the streets for... More

Was this review helpful? Yes 13
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Rdpecha, Thank you for taking the time to review your recent stay. As you mentioned, our hotel is right in the heart of Old San Juan. This city is known for its lively streets, music and culture. The weekends, are very busy here as many locals and tourist alike love to spend time walking around the restaurants and different activities... More

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Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Number of rooms: 12
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan

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