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All 44 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
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Booking.com
72%
Ranked #9 of 44 hotels in San Juan
A recent review
5 of 5 stars reviewed 2 days ago
Yaritsa Riverview, Florida
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201 people have reviewed this hotel

Traveler rating
    82
    64
    22
    13
    20
See reviews for
35
115
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Riverview, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Service superb! Amazing Room! I felt like a Queen! Family oriented. Staff was amazinnng! Brakfast a plus! Very well located. Restaurants everywhere. Trolley' stop for Old San Juan Tour right there. Great city view. This is a great historic hotel in which you transport to Spanish Era! Stay here you wont regret!

Was this review helpful? Yes 2
Palm Desert, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My girl and I probably kept everyone awake and excited with the sounds of our excitement- great beds and clean - nice breakfast too - so close to the beach. Old San Juan is romantic - is near the beach and has surfing! The coffee in morning was amazing too! And the little pastries Weree delicious too. I hope to... More

Was this review helpful? Yes 2
Paris, France
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location is awesome! Walking distance to many things including the cruise ship port. The staff is very helpful and knowledgeable offering information and providing maps of the areas dining options, sites to see and even arranging our taxi back to the airport. They served a continental breakfast every morning included with the room. They also offer free wifi. We... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Cleveland, Ohio, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked a one night stay for December 2013. When we arrived, the hotel was closed. Luckily there was one person working the counter that helped us book another hotel. I received no advance notice of the closing and was told it was due to electrical problems. When we returned from our cruise, I decided to go to the hotel... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent service from the staff. though check-in was an hour late. Very comfortable beds. Great location. Towels were a little old. Curtains couldn't be drawn to get light into room but we did enjoy our little balcony.

Was this review helpful? Yes 1
CervantesprGM, Front Office Manager at Cervantes, responded to this review

AmandaPHL, Thank you for taking the time to review your recent stay with us. I apologize that your check in was a bit delayed and we can assure it does not happen everyday. So happy you enjoyed your balcony in one of our Queen Rooms. We appreciate the kind words about our staff. More

Bath, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just a wonderful experience at this hotel that allows you to see Old San Juan. Jennifer greeted us with a warm smile, gave us a map and recommended sites to see and restaurants to try. Excellent service from beginning to the end of our stay and the continental breakfast was a nice way of getting our day started. Rooms are... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CervantesprGM, Front Office Manager at Cervantes, responded to this review

TCDDJD, Thank you for the great review. We're ecstatic to now be your primary hotel in Old San Juan and already looking forward to your next stay! More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed an hotel for one night before joining a cruise ship and we couldn't have done better. Right on the edge of the old city and the shops, restaurants and harbour are all within a few steps. We had a couple of awful hotels on our journey from the UK and walking into this haven of quiet and cleanliness... More

Was this review helpful? Yes 7
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Jan S, We appreciate that you took the time to review us. We are thrilled that we were able to offer you the best service and location in San Juan. Next time, make sure to let us know you would like a balcony room and we will make sure to have one for you. Hope you had a great time... More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great place to stay, just around the corner from all the restaurants and shops, cafes, etc. Pretty much everything you want regardless of your vacationing style. The hotel is beautiful outside and nicely appointed inside. Staff and management were particularly fantastic and helped out at every turn. I'd stay here again in a flash.

Was this review helpful? Yes 8
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Phalangid, Thank you for the great review. So happy that our staff and location were beyond your expectations. We're looking forward to your next stay with us! More

Green Bay, Wisconsin
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second visit to San Juan. The first time we stayed in the HIlton on Condado Beach. We choose Chateau Cervantes for our pre-cruise stay this time because we wanted to be in Old San Juan and I wanted to experience a small, quaint boutique hotel. Our room was in the back of the hotel on one of... More

Was this review helpful? Yes 8
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Elizabeth H, Thank you for the thorough review about your recent stay. We appreciate you naming the pros and cons about our hotel and city. Old San Juan is known for the vibrant nightlife during the weekends and our proximity to so many restaurants and bars is a highlight to many of our guests. We deeply apologize for the noise... More

Trujillo Alto, Puerto Rico
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The interior designer has done a very nice job here, from the lobby to the rooms! Everything white and clean! The staff was extremely courteous. The continental breakfast and the real expresso coffee was delicious! The place is extremely well located, close to everything in Old San Juan! I am sorry we only spent a night. The environment inside is... More

Was this review helpful? Yes 11
CervantesprGM, Front Office Manager at Cervantes, responded to this review

FunFamily19962014, We appreciate that you took the time to review your recent stay at our hotel. So glad you enjoyed everything about it. Looking forward to your next stay with us! More

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Additional Information about Cervantes

Also Known As:
Cervantes Hotel
Cervantes Hotel San Juan
Cervantes San Juan
Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi and parking. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 
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