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Cervantes

#12 of 45 Hotels in San Juan
Certificate of Excellence
Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Cervantes
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Ranked #12 of 45 Hotels in San Juan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Michele M Calumet City, Illinois
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335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calumet City, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here the day before our cruise. Perfect location in Old San Juan and close to the port. Hotel was just perfect. Beautiful, quaint, close to restaurants, bars, and stores. Very friendly and nice employees.

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Reykjavik
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel has a perfect location for those with an interest in colonial ambiente, right in the middle of the old town. Most of the old town restaurants are outside the door and they serve excellent food. We did not try the hotel restaurant, but it looked attractive. The staff was friendly and our rooms were clean.

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our group of nine stayed two nights before a cruise and it was a great experience. It was exactly as advertised -- a small, European-style, boutique hotel. The rooms were nice, but small. Amenities, including internet, limited, but still available. The breakfast lacked a little in what we expected, but then it became more service-oriented. You actually ordered off a... More 

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5 of 5 stars Reviewed 2 weeks ago

Cute boutique hotel in old San Juan! Very nice people! Joselyn (front desk) helped us out tremendously, in helping us book our kayak tour. Everywhere we called it was sold out but she made it happen with the little time we had there. Can't thank her enough! We enjoyed our stay, and very pleased.

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Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The boutique hotel is located in historic Old San Juan, within walking distance of every attraction the walled city has to offer. The rooms and bathrooms are small and super clean, very comfortable bed and pillows. Hotel staff is friendly, accommodating and knowledgeable about the area. The continental breakfast is easy and delicious. I will definitely return !

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Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights after our cruise with my family. The service was excellent, the staff all were very helpful and very pleasant, Stephanie, Jocelyn, Ana, and everyone are really very helpful and accomodating. They gave us a map and highlighted all the points of interest and good restaurant to eat. The hotel is located in the street where many restaurants... More 

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Lake Charles, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

We were only here for a night. Due to flight problems we were stranded in San Juan for the night. Stayed at Cervantes to be in Old San Juan. Very nice staff. Gave us map and highlighted areas of interest. Showed us to our room. Nice European style room. Many restaurants line the street next to the hotel. Complementary breakfast... More 

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Carmichael, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Absolutely great people and great rooms for us and our family. Stephanie and Daleris were so friendly and helpful during our short stay. Everything from directions to suggestions for restaurants to hanging onto our luggage while we wandered around town. They even let us drop off the luggage when we arrived back in San Juan for our return trip home.... More 

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Mayaguez, Puerto Rico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

We stayed here for one night after a concert in Hato Rey. We enjoyed the day around all San Juan, when we did the check in, we were upgraded to a bigger room, with a huge bathroom and walking closet, sad we weren't staying longer time. Up at the fifth floor the garbage man woke me up (hubby & kid... More 

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Pawtucket, Rhode Island
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed here for the night prior to boarding our cruise ship. In fact, Britt0328 (who wrote the review below) was checking into our room as we were checking out. Her review is spot on! The staff was super accommodating and went out of their way to make sure we were happy and comfortable. They gave us great recommendations on... More 

Was this review helpful? Yes 2
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