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All 47 San Juan hotels

Cervantes

Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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76%
Ranked #9 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
TamarindaL Paradise, California
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236 people have reviewed this hotel

Traveler rating
    100
    81
    23
    13
    19
See reviews for
41
135
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Paradise, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent our first night in San Juan at the Chateau Cervantes. The hotel was clean and attractive, and the staff was great! We had a nice room with a balcony overlooking the street. It was loud through the night due to the business below. Later, we discovered that we hadn't shut the balcony door completely so the noise was... More

Was this review helpful? Yes 3
CervantesprGM, Front Office Manager at Cervantes, responded to this review

TamarindaL, Thank you for the great review. We're pleased you enjoyed staying in one of our Standard Queen rooms with balconies. We hope to see you again! More

Lantana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were able to drop off our luggage and start looking around before going to our rm. The people at the front desk were very nice. It is surrounded by nice restaurants and fun shopping. It's fun to just walk up and down the streets and enjoy the atmosphere. It's a short walk to see the water. We all were... More

Was this review helpful? Yes 4
CervantesprGM, Front Office Manager at Cervantes, responded to this review

GirlTraveler1, Thank you for taking the time to review your stay. Our location is ideal for those wishing to explore our beautiful city on foot or by the complimentary Trolley service. Our quiet rooms are located on the top floor as they do not have balconies. We're very happy that you were pleased with your stay. Until next time! More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived at this awesome boutique on a Saturday morning after a 7 day cruise. We met Michelle ( You Rock ) left our luggage and received a lot of information on what to do . We took the trolley and had a blast. The location of the boutique was fantastic . We arrived back in the afternoon and were... More

Was this review helpful? Yes 9
CervantesprGM, Front Office Manager at Cervantes, responded to this review

David V, We're so pleased that you took the time to write this wonderful review about your recent stay in one of our beautiful and spacious Cervantes King Suites. It was perfect for your family. Thank you for the kind words about our whole staff. The rooms on the top floor experience less noise levels because they do not feature... More

Melbourne Beach, Florida
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned from a girls getaway to Old San Juan. We chose the Cervantes and am glad we did. Michelle and her co-workers made our stay memorible and were accomodating in every way. Our room was beautiful and very clean. An ample breakfast was served daily. The Cervantes is located within walking distance to the Cruise Ship Dock, the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 12
CervantesprGM, Front Office Manager at Cervantes, responded to this review

GaleTheWhale, We're very happy you chose Cervantes as your hotel for the Girl's Weekend. Our whole staff really enjoyed having you all here with us. We hope you enjoyed staying in our beautiful Presidential Suite. Until next time! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent stay at Chateau Cervantes! The staff were amazing. They helped with all of our needs and went out of their way to provide recommendations for restaurants and points of interest in Puerto Rico and assist with our travel plans to and from other destinations on our trip. When we returned to San Juan at the end... More

Review collected in partnership with this hotel

Was this review helpful? Yes 13
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Emily R, We're very pleased you had an excellent time at our hotel. Our staff strives to provide the best service possible to all of our guests. We hope to see you again! More

Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Reasonably priced boutique hotel literally in the heart of Old San Juan. The ladies at the front desk are super sweet. The room was very comfortable and perfect for our romantic getaway. The breakfast is stellar with no less than five different types of breads, cereal, fruit cup, and yogurt. We will definitely stay here again. As for the nitpickers... More

Review collected in partnership with this hotel

Was this review helpful? Yes 15
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Sarapova24, We're extremely grateful that you took the time to write this great review. The combination of Old San Juan and our hotel make it a perfect romantic getaway. Our complimentary breakfast is served daily to all of our guests from 8:30am-10:30am . Thank you for the kind words about our staff. We're looking forward to your next stay with... More

San Diego, California
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only stayed at the Cervantes for a night. This is a beautiful boutique hotel at a great location in Old San Juan. The included breakfast is good, fresh food would be a nice add on. We had two rooms, and all the beds were very comfortable, with a nice bathroom and a lot of water pressure in the shower.... More

Was this review helpful? Yes 19
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Kcirtapp, We are so glad you enjoyed your stay in one of our beautiful Standard Rooms and our spacious Junior Suites. We were delighted to have your family stay with us and are already looking forward to your next stay! More

Carolina, Puerto Rico
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent Old San Juan Visit! EVERYTHING! Cervantes Boutique Hotel was VERY NICE! and Location is ALIVE in a Tranquil Setting! Super ACCESS! into all points Old San Juan with a Restaurant VARIETY! practically at your doorstep! Our Stay (couple): 2 Weekday Nights (wish it was longer) was in the Standard Queen. Breakfast Coffee, Beverage, Pastries, Breads, Cereals, Yogurt...included. Very Nice!... More

Was this review helpful? Yes 20
CervantesprGM, Front Office Manager at Cervantes, responded to this review

John B, Thank you for taking the time to review your recent stay in one of our beautiful Standard Queen rooms with balcony. We enjoyed having you here as our guest and are already looking forward to your next stay with us. We appreciate the kind words about our whole staff. More

San Juan, Puerto Rico
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I am not giving a complete excellent rate to this boutique hotel because the sleep quality of my room wasn't good. I had a room on the back side of the hotel and I couldn't sleep very well because of all the noise of the street and the garbage trucks that came very often to pick up the trash cans... More

Was this review helpful? Yes 15
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Mili20, We appreciate that you took the time to review your recent stay at our hotel.Our hotel is located in the heart of Old San Juan and is steps away from many attractions and restaurants. During the weekends, Old San Juan gets very crowded as many tourist and locals like to come and enjoy the evenings. Thank you for the... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2014

Very nice boutique hotel (12 rooms). The rooms are small, perfect for sleeping. Do spend most of your time exploring Old San Juan, great place! Breakfast(coffee,pastries, cereals, no fresh fruits )is inclusive but parking is not. If you have a car park in the red garage down the street. The cream garage across from the hotel is very expensive. Overall... More

Was this review helpful? Yes 14
CervantesprGM, Front Office Manager at Cervantes, responded to this review

PYY2014, Thanks for the review! Our location is great for those wishing to explore Old San Juan and its many attractions. Our complimentary Continental Breakfast is served daily from 8:30am to 10:30am. So glad you enjoyed your stay! More

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Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#8 Romantic Hotel in San Juan
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi and parking. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 
Number of rooms
12

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