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Courtyard by Marriott San Juan Miramar

#15 of 45 Hotels in San Juan
Certificate of Excellence
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801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
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Courtyard by Marriott San Juan Miramar
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riverdale, Maryland
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

So the housekeeper did not change the sheets or vacuum the floor so front desk gave us free breakfast on them from the restaurant the food was nasty.My advice if going to this hotel mark your initials on your sheets and see if they change sheets daily. I will not be visiting that hotel again.

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Corona, Ca.
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Courtyard Marriot Marimar in San Juan for 3 days prior to going on a cruise out of San Juan. Very nice hotel and an equally friendly staff. Johanna Garay-Ojeda, the General Manager, and her staff were extremely helpful making sure we received some small items we left behind, a task above and beyond... More 

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Charlotte Amalie, St. Thomas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Seriously. This yucky old down-at-the-heels Marriott charges a resort fee. For what!? There are no resort facilities. Their only pool is about the size of a watering trough and not any cleaner. The hallways were dark and creepy. Our room was old, had a weird layout, needed painting and had an unpleasant and not clean smell, which was nothing compared... More 

Was this review helpful? Yes 2
Ayneris A, Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Hello St. Thomas Traveler, Please accept my sincere apologies for the inconvenience you encountered in your recent stay. I am really sorry that you weren't satisfied with our service. It's really unusual to receive complaint letters from our customers with all the care and attention that we give to each and every one. Your comments will be shared with our... More 

Saint Cloud, Florida
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and the employees are friendly. I like how central the hotel is and had a good price compared to others in the area. They have good restaurants in the area and are close by. I had large suite with a huge closet, two tvs and a comfortable king size bed

Was this review helpful? Yes 1
Bowie, Maryland
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice clean hotel. The staff is very helpful and everyone was friendly. If you are taking a taxi ride from the airport to this hotel, the costs will run about $20.00. There is a flat fee of $15.00 and then they charge you per bag. There is also a $1.00 airport fee. There are quite a few... More 

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Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean hotel in a quiet neighborhood. Had an enjoyable and clean nice pool area. Very Friendly and helpful staff. Great restaurants (try casita miramar ) and grocery store near by. Can walk to them all. We would stay there again. Oh, bed was really comfy too. Slept great!

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Puerto Rico
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel! Greeted as a Platinum Elite member and my guests. Hotel is across the highway from the San Juan airport, so you WILL be hearing the planes taking off and landing... Room was spacious, clean and I had a WONDERFUL Ocean view!! They even do water Zumba at the pool completely free! Casino wasn't anything special or fun... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice and clean. The customer service is amazing and for business is perfect. They have free wi-fi and the room that we had, had a desk so it was comfortable to work from the room. The bed was a little hard, but it ok. Will recommend it.

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Ringwood, New Jersey
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When a guest calls your hotel the day of their reservation and tells you they will be there, but will be a late check in, and you make a notation on their reservation, make sure you have the rooms they request. I was suppose to check in Thur night/Fri morning, and I called to make sure you were going to... More 

Review collected in partnership with this hotel

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Ayneris A, Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Dear Randy P, I would like to offer my sincerest apologies for the inconvenience you encountered during your recent stay at Courtyard by Marriott San Juan Miramar. For reasons out of our control we needed to relocate you for the first night. These are unfortunate situations that surge at the last minute and are many at times unavoidable. Still, this... More 

Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel on business many times over the last number of years. It is always clean with a very friendly staff. The restaurants are not necessarily a part of the hotel, but the food is quite good. If you want just a sandwich, there are a few places a few steps away from the front door.... More 

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