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Courtyard by Marriott San Juan Miramar

#15 of 45 Hotels in San Juan
Certificate of Excellence
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801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
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Courtyard by Marriott San Juan Miramar
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582 Reviews from our TripAdvisor Community

Traveler rating
    161
    238
    126
    44
    13
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121
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Woodstock
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location of the Miramar Courtyard is probably not best suited for vacationers, although it is convenient if you are going to visit Old San Juan or going to go on a cruise. The staff were WONDERFUL - most especially Tamara and Keyshla at the front desk and Fabian as a doorman/bellman! There are some really good places to eat... More 

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New Windsor, New York
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located in the miramar section of san juan,it is very convenient to many things,there is a taxi stand where there is always a cab waiting 24 hrs right outside hotel,there is valet parking only in hotel for 15 dollars a night,the lobby although not grand is very beautiful,the hotel staff are very friendly and helpful,small gym,laundry area,in... More 

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San Antonio, Texas
1 review
2 of 5 stars Reviewed 4 days ago NEW

As a Marriott reward member I could not check in at the time I was promised. I had to drive for more than 3hrs around the city waiting for a call for checking status. Finally someone called me and said they would have to change me locations. I 'am just glad I didn't have to stay in the streets. I... More 

Review collected in partnership with this hotel

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Jerusalem, Israel
1 review
5 of 5 stars Reviewed 6 days ago NEW

I got so much help from this hotel staff. They made everything to let me feel good. As a religious Jew I needed a lot of help around Saturday and holiday, and they did everything with smile! I needed one more refrigerator, and they gave it to me, free. They were really great!

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State College, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everyone at the Courtyard Miramar was super nice and very helpful. Even when there was somewhat of a language barrier, the workers were great about trying to help me. Overall, I really enjoyed my stay.

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Montana
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I booked a regular room for a conference and they gave me a suite so I guess I am biased but it was very pleasant. The staff were very helpful, the place is clean, and the location is good. I ate several breakfasts at the Papillon (one of the hotel's restaurant) and it was average for a hotel like this... More 

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Bluffton
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

All services were excellent from check in to checkout. Staff was very helpful with info and directions to local sites for dinner and shopping. Wonderful restaurant for breakfast. The room was clean and well kept. We have nothing adverse to say about this hotel.

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Plantation, Florida
1 review
4 of 5 stars Reviewed 1 week ago

As a frequent business traveler to Puerto Rico, this hotel works well for me. This is not a resort hotel. The location is good and highly accessible. There are good restaurant choices in the hotel and immediate area.

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Edwards, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was vey easy to get a taxi to the hotel. Comfortable and front desk welcoming. Nice to have bottled water in the room to hydrate after travel. Easy location. Food nearby within walking distances. Nice to have maps.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iowa City, Iowa
Top Contributor
90 reviews 90 reviews
11 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 1 week ago

Here for a convention, I was upgraded to a suite and entered the single cramped elevator that holds about five people, for a slow ride to the 11th floor. The "suite" was about the size of a regular room in US Coutyards with a very fine view of the AC units. Everything about the hotel feels cramped, with the bathroom... More 

Was this review helpful? Yes
CYGMSJUMR, General Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Dear Mr. Steve D, We love knowing every detail of a guest's experience at our hotel, whether good or bad. One’s feedback is always needed in order for us to improve. That said, I thank you for taking time out of your day to write this review, and for your kind words about our staff. They are the back bone... More 

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