We stayed here before going on a cruise. Our room was nice. It had shampoo, conditioner, mouthwash, lotion, soaps, shower cap, hair dryer, iron and ironing board. There is small empty frig, coffee maker & coffee, etc. our room had a nice desk chair and love seat. The mattress was ok. We stayed here about 5 years ago and it's... More

I had used my Marriott points to stay here for 2 nights- which was fine- the location is fine- and we actually took the bus from here to Old San Juan which was really easy! We also dined at a great restaurant about 3 blocks down the street. I would say- if your just looking for a place to crash-... More

The actual hotel was clean but the neighborhood was very sketchy ---if its just a quick overnight stay---stay here otherwise find another hotel.

After driving for what seemed like an eternity we arrived at the hotel. You are not allowed to park your own vehicle so you have to use the valet. Fine, whatever. We checked in and there were what seemed like 100 people in the lobby area. Only one elevator in this hotel. Really? Wow, we are fit so we took... More

This was a pre-cruise stay chosen for its close proximity to the Panamerican Pier. The hotel has been pleasantly renovated and we did not encounter the elevator issues mentioned in other reviews. We arrived at 11pm and were checked-in quickly and without any problems (I called them from the mainland airport before boarding our flight to let them know our... More

We stayed at three differnet hotels over a course of 10 days at San Juan. This one is in a central business district, about a block off a waterway, but no beach - have to walk about 20 minutes to get to closest one. Appears to be fairly new, so room size, bathrooms ok. Local bus service is close, fares... More

First of all extremely hard to find.Location in a seedy part of the city.Reception employee was rude and not welcoming when we checked in.Room was okay with stained carpets. At least the bed was up to Marriott standards.

This hotel was very clean, pool was nice, location was excellent.

We purchased this room by bidding on Priceline. Once I began to read the reviews I was a little nervous as its non-refundable. We figured we would make the best of it, and I am really glad I didn’t pay attention to some of the reviews I read. It is a business district, so in the evening, it is very... More