We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 San Juan hotels

Courtyard by Marriott San Juan Miramar

3.0 of 5 Hotel   |   801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Courtyard by Marriott San Juan Miramar to your Saves list
Courtyard by Marriott San Juan Miramar
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
66%
Ranked #13 of 47 hotels in San Juan
A recent review
5 of 5 stars reviewed 5 days ago
slynnp13 Cutler Bay, Florida
  • Overview
  • Reviews (359)
  • Photos (412)
  • Amenities
  • Q&A
  • Room tips (59)
  • Location
  • More
Write a Review

359 people have reviewed this hotel

Traveler rating
    76
    149
    94
    33
    7
See reviews for
75
107
25
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Cutler Bay, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

At first, the idea of staying in the city did not appeal to me but thanks to the staffs attention To details they guided me through the nearby sites, restaurants and points of interest that truly made my stay easier. I came to the island to provide hospital care for my father who was diagnosed with cancer this week; so... More

Was this review helpful? Yes
Houston, Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night before boarding our cruise the next day. I'll start with my thoughts on the hotel: The location was convenient from the airport and the front desk staff was so kind upon arrival!! My parents don't travel a lot and the staff was very patient with them as they asked questions and sought out recommendations.... More

Was this review helpful? Yes 1
Madison, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We sailed from San Juan and stayed at this hotel the night before our cruise. We were a little disappointed that our rooms weren't ready when we arrived from the airport (around 3 pm). The hotel staff held on to our luggage and we ventured out to find something to eat. We returned around 5 and they still were not... More

Was this review helpful? Yes 5
Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The pool was dirty the whole week we stayed there. My husband got an eye infection from the pool water. The service at the Papillon was terrible, the waitresses were slow and not friendly. When you travel you don't want to wait for breakfast, you want to be out and about early. The elevator is too small for this hotel... More

Was this review helpful? Yes 2
Cynthia C, Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Dear Flordeborinquen, I would first like to thank you for staying with us during your visit to San Juan and for taking the time to submit a review. It is sad to learn that we didn't exceed your expectations because of the pool, Papillon Restaurant service and the elevator. I will personally address your concern to our Engineering Department since... More

Evansville, Indiana
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Went for a one night stay. We live and love the island. Great location walking distance to Fine Arts Theater. Great restaurants in and around hotel. Staff were awesome! Just needs new beds before we will return!!

Was this review helpful? Yes
Phoenix, Arizona
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here on a business trip, but the beaches are within walking distance of a very short cab ride. The neighborhood had a few restaurants and no complaints about the service. My only suggestion would be to add another elevator - one for the entire hotel doesn't suffice.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service for last minute overnight stay.prices were great as well. Rooms clean and great towels.They are close to san juan and much cheaper compared to the hotels inside old san juan.The appearance at first of the neighborhood does not seem too tourist,but it was deceiving and very safe to walk as we walked with my two young kids to... More

Was this review helpful? Yes 1
Winterville, North Carolina
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice and very clean. The staff was professional and spoke English well. It is just minutes from Condado, Old San Juan and the cruise port. The room was small but it was fine for one night. It was clean and the bed was comfortable. The only downfall to this hotel is the SINGLE elevator. It gets... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 4 weeks ago

We had a shower head that worked like a water cannon. Two days, and two complaints to front desk later, engineering still hadn't fixed it. It was painful to stand under the shower for even a few seconds with the force of the water. Finally, after a complaint to the Marriott Platinum customer care, someone managed to fix it. Second... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Cynthia C, Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Dear Suresh N, Thank you for reviewing our property and for sharing your comments and concerns about your recent stay. It is extremely important for us to receive feedback regarding our service and overall quality of the hotel as this enables us to identify and correct areas needing improvement. Please accept our most sincere apologies for the inconvenience you had... More

South Carolina
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is our pre cruise reservation. When we got there there was no bellman to help us with our luggage. Receptionist was courteous and held our bags so we can find a place to eat. Lots of restaurants just walking distance from the hotel. We also took a walk to the nearby lake. The hotel is very near the port.

Was this review helpful? Yes 1
Cynthia C, Manager at Courtyard by Marriott San Juan Miramar, responded to this review

Dear ciennalexa, Thank you for taking the time for reviewing our hotel and sharing your experience. We are sorry to hear that we did not have the type of service you were expecting such as bellman. Our property is considered as a select service hotel and for that reason we do not offer this type of service. We appreciate your... More

Owners: What's your side of the story?
If you own or manage Courtyard by Marriott San Juan Miramar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard by Marriott San Juan Miramar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott San Juan Miramar

Address: 801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Juan Miramar 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Tingo, Travelocity, HotelsClick, BookingOdigeoWL, Despegar.com, Hotels.com, Priceline, Venere and Agoda so you can book your Courtyard by Marriott San Juan Miramar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
Courtyard San Juan Miramar
San Juan Courtyard

412 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (10)
Viewed
View from room (10)
Viewed
Room/suite (16)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (15)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (330)
Viewed
Amenities (32)
Viewed
King Guest Room (67)
Viewed
One-Bedroom Suite (90)
Viewed
Pool (20)
Viewed
Restaurants and Bars (23)
Viewed
The Hotel (33)
Viewed
Two Doubles Guest Room (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 
Number of rooms
135

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer