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S.J. Suites

Fortaleza St. #253 | Old San Juan, San Juan 00901, Puerto Rico
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1 room 1 adult
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229 Reviews from our TripAdvisor Community

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Breda, The Netherlands
Level Contributor
190 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Considering this is not a cheap hotel we were really disappointed with it. Our room was small, dark and had NO window, the bed was old and uncomfortable with fraying bed linens and I found 2 hairs in the bed. There were NO drinking glasses or cups in the room or bathroom. The shower on the first day was warm... More 

Helpful?
Thank Victel
new york
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 24, 2015

Small hotel on top of store. Not much to look at. Entrance is a turn off. Got price on Hotwire. Overpaid. Place need some cosmetic work to look more appealing from the outside, but really not bad on the inside, once you get used to the initial shock. Bed comfy, bathroom average. Fridge inside. Cold air conditioner. No food offered.... More 

Helpful?
Thank erlich5
New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2015

If you are looking for something different this is the place to be. The staff was very friendly, and accommodating from the 1st moment we arrive. helpful and gave good recommendations. The staff Manager Ramon very friendly! Also Vidal, Josue, We were received by Angel at the lobby, who offered us a charismatic welcome with coffee. The room was beautiful!... More 

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3 Thank ADRIANA O
Angleton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 24, 2015

I will start with the positive: Luis was wonderful at the front desk and the location is perfect. However, it is hot in the room and elevator, the water in the shower and sink are cold and the room was NOT clean. For example there was actual dirt and hair in the bathroom.The room also had a bad sour smell,... More 

Helpful?
2 Thank Michelle D

Travelers are raving about these San Juan hotels

Appleton
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2015

DO NOT stay here. Room was extremely dirty, ac vent had so much dirt and dust on it it was falling off on the floor in clumps. Mold in the bathroom and the carpet was so dirty and stained. Had booked for a pre-cruise and post cruise stay. Did not stay post cruise. Tried to cancel and was told we... More 

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2 Thank Roxy C
new york
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 8, 2015

Pros: great location with easy access by foot to the beautiful attractions, the big bus terminal, the piers, and restaurants. Great wifi, just ask the front desk for the PW. Cons: no breakfast, dingy furnishings, and a prison-like vibe if you get one of the "interior" rooms, which have no windows. However, I stayed here during a last-minute business trip,... More 

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3 Thank teenasnewyork
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 17, 2015

SJ Suites Hotel is in a great location, centrally located to all the "happenings" in Old San Juan. We received good advice from the staff regarding the immediate area and good places to see and experience. We were greatly disappointed in what felt to us like we were being steered by hotel staff to a less desirable room from the... More 

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Thank Keywanda B
Montreal, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 4, 2015

We spent one night before taking a cruise at the S.J. Suites in May of 2015. It really turned out to be perfect for us. If you are expecting The Ritz, you will be very disappointed, but if you need a clean, air conditioned room that is conveniently located with helpful staff, this is the place for you. Upon checking... More 

Helpful?
2 Thank Mike B
San Diego, California
1 review
1 of 5 stars Reviewed May 25, 2015

If you are planning a visit to Old San Juan, please find another place to stay! First of all, prior to arriving at the hotel, we attempted to call for over a half hour in order to confirm where to park however the phone remained busy. Once we arrived, the customer service was awful! We walked in and immediately received... More 

Helpful?
Thank Phil C
New Orleans, Louisiana
1 review
4 of 5 stars Reviewed May 17, 2015 via mobile

Staff member gave me a phone charger to use overnight as I forgot the adapter for my own charger. Helpful and informative staff. Room was spacious and clean. great street location. Perfect for a overnight stay.

Helpful?
Thank 89kriel
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