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San Juan Airport Hotel

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Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
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1 room 1 adult
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San Juan Airport Hotel
San Juan Airport Hotel
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674 Reviews from our TripAdvisor Community

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United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This place serves its purpose and more! At check in, people were super friendly. The room was nice size and CLEAN. If anything, I'd say it was the cleanest I've seen for a while in PR. I visit once a month. Usually stay at the Marriot or Wyndham. Glad I tried the Airport Hotel. Did get to enjoy the Omelet... More 

Helpful?
1 Thank Jeromy N
Dunn, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very easy staying here if you have an overnight layover in the San Juan airport, the hotel is located in terminal B, so there is no need for a cab and its just a short walk from most arrival gates, stay includes a free breakfast with made to order omelets.

Helpful?
1 Thank Carol I
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hi Carol! Thank you so much for choosing to stay at our San Juan Airport Hotel on your recent trip to Puerto Rico. I am delighted to read that you had a fulfilling stay enjoying our breakfast, and convenient location. I do hope to have the opportunity to welcome you back to the hotel in the future. Nice day, JF More 

Chelmsford, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Ok, so four stars is generous, but I based this review on the fact that it is right in the airport, no taxis, luggage mane took our bags once out of customs straight to rec desks, waited whole we were checked in, guess he was glad of thecten dollar tip. Hotel is basic but clean, you wouldnt want to spend... More 

Helpful?
1 Thank jobszy
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings jobszy. Thank you for taking the time to let us know about your recent stay at our San Juan Airport Hotel, we do very much value the feedback of our guests and we appreciate your overall very good review about our property. Thank you very much for that! We are looking forward to welcoming you again the next time... More 

Brandon, Canada
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because our flight was arriving after midnight. The room was tiny but clean. We missed the free breakfast but ate at the cafe/bar on the property--good food at an acceptable price. I would stay there again for the convenience.

Helpful?
Thank darcybower
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello darcybower. Thank you very much for your kind words about your recent stay at our San Juan Airport Hotel. We are happy to hear that you enjoyed your stay at our hotel and that you appreciated our convenient location and services. Look forward to your return. Regards, JF More 

Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived in San Juan at nearly midnight. We had booked a room at the Airport Hotel. Never having stayed there before, we were not aware that there would be a problem if we to picked up our rental car first so as to save time in the morning. We went to Alamo, picked up our rental, asked the attendant... More 

Helpful?
Thank Tarnwood
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings Tarnwood. Thank you so much for choosing to stay at our San Juan Airport Hotel on your recent trip to Puerto Rico. My apologies for your misguided information regarding the parking, it can be a bit confusing! We are currently working with the Airport Operator to better this situation. There are another choices for parking and we will be... More 

Chicago
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We were traveling with family and our flights got in late so this hotel was perfect. It was clean, the breakfast area and restaurant area was nice. We had 5 rooms total and we all had the same complaint. The guy at the front desk was so rude and nasty it made all the positive things about the hotel meaningless.... More 

Helpful?
Thank jeffandjayme08
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear jeffandjayme08. I would like to thank you for your recent visit to our San Juan Airport Hotel. It was truly a pleasure to serve you. I also would like to thank you for mentioning the mishap with our Front Desk Agent and I can tell you that it has been taken care off, as complete satisfaction is our goal... More 

Vancouver, Canada
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here because we needed a room with 2 queen beds (which was difficult to find for an ok price) and we had an early morning flight. The room was clean and quiet and we were happy with the breakfast. The location is really great for an early flight. The room was cold when we got in (16C) and... More 

Helpful?
1 Thank Becky C
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings Becky C. Thank you so much for your nice words and your feedback after your stay at our san Juan Airport Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations (Jacuzzi has been fixed). We hope to welcome you again next time you visit Puerto Rico. Safe travels,... More 

Indianapolis, Indiana
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Since we were arriving after midnight this seemed like a good place to sleep before our cruise started on Saturday. Signs in the airport and a security guard directed us to the right place. The check in was fast and friendly. The room was small but fine for a short visit just to sleep. In the morning we had a... More 

Helpful?
1 Thank Beverly J
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear Beverly J. I would like to thank you for your recent visit to our san Juan Airport Hotel. It was truly a pleasure to serve you. It is nice to hear that the accommodations and service were to your liking, as complete satisfaction is our goal at The San Juan Airport Hotel. We are looking forward to your next... More 

Chico, California
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

With how expensive hotels are in San Juan, this was not a bad deal for us. The hotel is clean and our room had a remodeled new bathroom. Their free breakfast includes eggs made to order, and the usual cereals, yogurt, toast etc. The exercise room looked new and clean. The pool/hot tub area needs work, small, and unattractive. The... More 

Helpful?
1 Thank Gail0922
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear Gail0922. I want to thank you for your recent review of The San Juan Airport Hotel. Convenient location, clean rooms, nice breakfast and great pricing is a good way to describe us. Also you will be happy to hear that today we are receiving new furniture for the outside deck and now it will look pretty and attractive. Look... More 

Slidell, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were stranded in the San Juan Airport because of weather conditions at our destination. Jose Franco the general manager of the Airport Hotel recognized our misfortune and came to our rescue. His concerned for our travel needs and limitations was exceptional. He turned a potentially stressful situation into as pleasant an experience as possible. Thank you... More 

Helpful?
Thank Anthony T
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello my New Orleans friends! It was a pleasure to serve and I would not have it any other way. Once you step into our property you are our responsibility, and going above and beyond for our customers is what we are all about. Look forward to the gumbo! God bless, JF More 

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