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San Juan Airport Hotel

Hotel website
Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Best prices for: 1 room 1 guest
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San Juan Airport Hotel
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San Juan Airport Hotel
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562 reviews from our community

Traveler rating
    88
    162
    179
    66
    67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is located at the San Juan de Puerto Rico airport, so if you have to stay just for one night to do some work, as I did, this is your place to stay. It is a very old facility with some maintenance.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great place to stay if you have an early flight. Not very fancy but cozy and friendly. On the 3rd floor there is a deck with 2 jacuzzis and lounge chairs. 2nd floor has a Sushi restaurant, Pool table & Ping Pong. reasonably prices.

Was this review helpful? Yes 2
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Top of the morning worldtravelor23. On behalf of our staff at the San Juan Airport Hotel we would like to say thanks for your recent review of our property. Great prices, convenient and customer service at is best is what we are all about! Look forward to having you as our guests the next time you visit Puerto Rico. Sincerely,... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived in San Juan after a short flight from St. Thomas. I liked the Airport Hotel, safe, convenient and a reasonable price. The breakfast was nice enough, but we couldn't find a decent meal after 8:30 pm without taking a cab. We had hoped there would be some options within the airport, but everything was closed. There was only... More 

Was this review helpful? Yes 1
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Good morning Ann D. Thank you for your recent review of our San Juan Airport Hotel. I definitely agree with your comments about our property: safe, convenient and a reasonably priced. As far as your comments on the lack of places to eat late a night, there are a bunch of nice restaurants and bars within 5 minutes taxi ride... More 

Barcelona, Spain
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Positive: staff is friendly and helpful and hotel is inside the airport. Negative: Free wifi was nonexistent in our room, water was lukewarm and never hot, found hairs in the shower, trash from previous guests in the room, pillows are insanely thick (almost like sleeping sitting down!).

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings betynezz. I'm very disappointed to read your recent review of our San Juan Airport Hotel. The fact that you encountered even one issue is not acceptable, so for that I apologize. Please give me a call at your earliest convenience so we can discuss our mistakes and you could help me be of better service for our guests in... More 

Memphis, Tennessee
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in San Juan celebrating our anniversary and Jose gave great advice.He made several phone calls to allow us to have the best time in Puerto Rico. Thanks!! This is a great place to rest from a long plane ride and get advice on what to do in Puerto Rico.

Was this review helpful? Yes 2
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello iteach2020. Happy anniversary! I hope that you are enjoying the cruise. It was a pleasure to assist you during your visit to our property. At the San Juan Airport Hotel we are very passionate about customer service and as the General Manager, I lead by example. Please come back and stay with us the next time you visit Puerto... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I visited this hotel in March 2015 so I'm a couple of months late with this review. The hotel's location is great and makes for a convenient stay- over. However, I had been flying for over 30 hours and only arrived in SJ in the early hours of the morning so really wanted to catch up on some sleep. There... More 

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear LeighC30. Thank you for your comments regarding your recent stay at our property. On behalf of our staff, we apologize for waking you up. Now with that said, it might be a good idea for your future travels anywhere to inform the Front Desk upon your early arrival that you are planning on sleeping late so our staff is... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If your looking for an affordable, clean, quiet, and too service hotel, this is your Hotel. Centrally located in terminal D, you don't need a shuttle or any form of transportation apart from walking :) The staff is friendly, the cost for the room was incredibly fair, the service at both the hotel and restaurant were impeccable, and the cleanliness... More 

Was this review helpful? Yes 3
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings VinceMcCourtney. It gives us great pride to read your recent comments of our san Juan Airport Hotel. It is our pleasure to be a living proof that when you are passionate about your product, you can achieve first class service without your client having to pay first class prices! Safe travels, JF More 

Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night after a long journey from the UK. We arrived around 23:15 (04:15 BST) so you could imagine we were pretty shattered on arrival. The hotel is situated right in the departures area on the upper level so we had no trouble finding the place. The check in process was fast and trouble free and... More 

Was this review helpful? Yes 4
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Top of the morning Folitician. Thank you for your recent review of our San Juan Airport Hotel. Must definitely agree with you, we are the perfect solution for a late arrival or early departure. Great service, affordable and convenient, that is us! Safe travel, JF More 

Bellevue, Washington
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We got to SJPR late and had a flight the next morning. It was so wonderful to walk over to the hotel and walk out about 15 feet in the morning to check back in for our flight. Everyone from the check in desk to the breakfast help to the people I talked to whom also worked there were extremely... More 

Was this review helpful? Yes 3
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello jc c. I hope that you are having a nice day in beautiful Washington State. Thank you for your recent review of our San Juan Airport Hotel. We appreciate your nice comments regarding our staff, service and location. I can honestly tell you that our staff enjoys (including myself) working here and it reflects in the way we approach... More 

Lincoln, Nebraska
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have traveled to Anguilla from Nebraska for more than 25 years. Because of changes in airlines going into Anguilla, I can't do it in one day, UNLESS I spend the really big bucks. So for years I just overnight in San Juan at this hotel at the airport which is just up the ramp from American Airlines counter. It... More 

Was this review helpful? Yes 3
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings pwarner2014. Thank you for your recent review of our San Juan Airport Hotel. It is very nice to hear that you have been a guest of our property for a few years. You have describes our property very well, convenient location and great value. We look forward to having you as our guest for many years to come. Safe... More 

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