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All 46 San Juan hotels

San Juan Airport Hotel

2.5 of 5 Hotel   |   Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
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San Juan Airport Hotel
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Ranked #32 of 46 Hotels in San Juan
A recent review
3 of 5 stars reviewed yesterday
bdmon Ft. Lauderdale, Florida, United States
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424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ft. Lauderdale, Florida, United States
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is connected to the ticket counter area for airlines not named Jet Blue. It contains a bar and grill. Didn't try it, so no opinion. Room size is a bit small, but it was clean. No issues with noise from outside the airport, but seems the walls may need a bit more insulation. The free breakfast is continental... More

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Charlestown, Nevis
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here now second time. Jose Franco and his team are super friendly and always go out their way to help. Rooms are nice and clean and comes with free WiFi. The price is a bargain compared to other San Juan hotels ($109+tax). I'm sure I will be staying here a few more times.

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello George; I hope that you had a nice flight home. It was great seeing you before you departure and most definitely our pleasure to have you as our guest. Thank you for your comments about our team and their level of service. I would not have it any other way! Please let me know the next time you are... More

Mount Pleasant, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent two weeks in Puerto Rico and traveled throughout the island. This hotel is hands down the best bargain I encountered. My room was very clean, the bed was comfortable and the free room WiFi was fast. Flat screen TV in each room provides free access to approximately 40 channels, about half in English and half in Spanish. The... More

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear Lawrence B: I want to thank you for your recent review of the San Juan Airport Hotel. I am delighted to hear your nice comments about our facility. Our hotel's mission is the genuine care and comfort for all of our distinguished guests. I also want to thank you for highlighting the parking issue and as we discussed, I'm... More

Montreal
Top Contributor
58 reviews 58 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Extremely convenient hotel location at the airport. We arrived late and received an fast check-in and decent room. Free wifi, confortable bed, spacious and clean. We had an early morning flight, this was the right place to be. Highly recommended for a layover or overnight stay!

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello Vinman2: It is such a pleasure to read your great review and your kind words regarding how you enjoyed your stay at the San Juan Airport Hotel. The fact that as a result of our commitment to personalized service, comfort and cleanliness you were impressed with us overall, speak volumes. We are happy that you picked us as your... More

Bronx, New York
Top Contributor
63 reviews 63 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is simply awesome. For a nice time book the luxury suites and you will have a blast. I went here with my wife and we loved it. It is great for family and couples. Even for work meetings as well. Highly recommended. I will visit again!!!

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear TravelerVino: We are extremely happy to read that you were impressed with our commitment to service during your recent stay at the San Juan Airport Hotel! It is our highest priority to ensure that each and every one of our guests feels welcome at our property, and it is excellent to learn that we were successful in your case.... More

Willikies, Antigua
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I needed to stay overnight in San Juan on the way to and returning from Europe. I chose the San Juan Airport Hotel because of the convenience of being right there for my flight the next day. I met the hotel manager while using the elevator, and saw him several times during my short stay. He was all over, it... More

Was this review helpful? Yes 1
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings Katie E: I want to thank you for your comments about the San Juan Airport Hotel. I am delighted to hear that your visit was a memorable one. Our personnel highest mission is the genuine care and comfort for all of our guests. I will make sure to share your review with our staff. Please feel free to contact... More

London, United Kingdom
Top Contributor
54 reviews 54 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here en-route to Vieques. Their airport closes after dark so had to spend 1 night in San Juan. Having stayed in town before, we decided to take an early flight out for San Juan Intnl. This hotel was reasonably clean and extremely handy. The cafe attached (half in the airport, half in the hotel was the only place in... More

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear NSTP81: Thank you for your recent review of The San Juan Airport Hotel. I am delighted to to hear that you found our accommodations clean and extremely handy. You will be happy to know that the property is being refurbish in order to serve you better. It is also very nice to hear that you enjoyed our service.I look... More

Dallas, Texas
Top Contributor
95 reviews 95 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 27, 2014

I read TA reviews on this place as I was dealing with Cape Air on some internal operational failures, which meant my flight to the islands had been canceled. I needed a quick place to crash for the night so I could catch my early flight the early the next morning. I'm a platinum flier and have stayed at many... More

Was this review helpful? Yes 2
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello Mike; I want to thank you for your recent review of the San Juan Airport Hotel! I am delighted to hear that our accommodations met your expectations. I am also glad to hear that you enjoyed our cleanliness and our complimentary breakfast. I look forward to personally welcoming you back in the future. Safe travels, JF More

St. Croix
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 11, 2014

My girlfriend booked one night here as she was delayed and missed her flight. she tried booking online but couldn't. when she called to book they tried to up-charge from the rate that was shown on their own website. When she finally got it straightened out, she was told she would not be charged until she checked out the next... More

Was this review helpful? Yes 6
SanJuanAirportHotel, Manager at San Juan Airport Hotel, responded to this review

Hi Roundtreecc, Thanks for taking time to write to us. Greatly appreciate your comments. As with everything, booking reservations at any Hotel can be confusing. The incident above represents an example many people experience. The Hotel never charged your girlfriend twice. The first amount you saw on her bill was a HOLD, the second amount was a charge with the... More

Meteghan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed here overnight since we arrived in San Juan late at night and had a cruise the next day. It wasn't anything fancy but it was very convenient. We didn't need to get a taxi or anything once we arrived at the airport. We just walked to the hotel and settled right in. The breakfast the next morning was... More

Was this review helpful? Yes 1
SanJuanAirportHotel, Manager at San Juan Airport Hotel, responded to this review

Hello Meteghan, On behalf of the San Juan Airport Hotel, we would like to thank you for your comments. Staying at our Hotel for when you have a Cruise set for the next day is a reason many of our clients stay with us. Since we are conveniently located at the airport and within close proximity to everything, the Hotel... More

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Additional Information about San Juan Airport Hotel

Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — San Juan Airport Hotel 2.5*
Number of rooms: 125
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Also Known As:
Best Western San Juan
San Juan Best Western

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