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All 46 San Juan hotels

San Juan Airport Hotel

2.5 of 5 Hotel   |   Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
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44%
Ranked #32 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 1 week ago
Vinman2 Montreal
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421 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Montreal
Top Contributor
57 reviews 57 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Extremely convenient hotel location at the airport. We arrived late and received an fast check-in and decent room. Free wifi, confortable bed, spacious and clean. We had an early morning flight, this was the right place to be. Highly recommended for a layover or overnight stay!

Was this review helpful? Yes
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello Vinman2: It is such a pleasure to read your great review and your kind words regarding how you enjoyed your stay at the San Juan Airport Hotel. The fact that as a result of our commitment to personalized service, comfort and cleanliness you were impressed with us overall, speak volumes. We are happy that you picked us as your... More

Bronx, New York
Top Contributor
62 reviews 62 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is simply awesome. For a nice time book the luxury suites and you will have a blast. I went here with my wife and we loved it. It is great for family and couples. Even for work meetings as well. Highly recommended. I will visit again!!!

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear TravelerVino: We are extremely happy to read that you were impressed with our commitment to service during your recent stay at the San Juan Airport Hotel! It is our highest priority to ensure that each and every one of our guests feels welcome at our property, and it is excellent to learn that we were successful in your case.... More

Willikies, Antigua
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I needed to stay overnight in San Juan on the way to and returning from Europe. I chose the San Juan Airport Hotel because of the convenience of being right there for my flight the next day. I met the hotel manager while using the elevator, and saw him several times during my short stay. He was all over, it... More

Was this review helpful? Yes 1
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Greetings Katie E: I want to thank you for your comments about the San Juan Airport Hotel. I am delighted to hear that your visit was a memorable one. Our personnel highest mission is the genuine care and comfort for all of our guests. I will make sure to share your review with our staff. Please feel free to contact... More

London, United Kingdom
Top Contributor
54 reviews 54 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here en-route to Vieques. Their airport closes after dark so had to spend 1 night in San Juan. Having stayed in town before, we decided to take an early flight out for San Juan Intnl. This hotel was reasonably clean and extremely handy. The cafe attached (half in the airport, half in the hotel was the only place in... More

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SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Dear NSTP81: Thank you for your recent review of The San Juan Airport Hotel. I am delighted to to hear that you found our accommodations clean and extremely handy. You will be happy to know that the property is being refurbish in order to serve you better. It is also very nice to hear that you enjoyed our service.I look... More

Dallas, Texas
Top Contributor
95 reviews 95 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read TA reviews on this place as I was dealing with Cape Air on some internal operational failures, which meant my flight to the islands had been canceled. I needed a quick place to crash for the night so I could catch my early flight the early the next morning. I'm a platinum flier and have stayed at many... More

Was this review helpful? Yes 2
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello Mike; I want to thank you for your recent review of the San Juan Airport Hotel! I am delighted to hear that our accommodations met your expectations. I am also glad to hear that you enjoyed our cleanliness and our complimentary breakfast. I look forward to personally welcoming you back in the future. Safe travels, JF More

St. Croix
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 11, 2014

My girlfriend booked one night here as she was delayed and missed her flight. she tried booking online but couldn't. when she called to book they tried to up-charge from the rate that was shown on their own website. When she finally got it straightened out, she was told she would not be charged until she checked out the next... More

Was this review helpful? Yes 5
SanJuanAirportHotel, Manager at San Juan Airport Hotel, responded to this review

Hi Roundtreecc, Thanks for taking time to write to us. Greatly appreciate your comments. As with everything, booking reservations at any Hotel can be confusing. The incident above represents an example many people experience. The Hotel never charged your girlfriend twice. The first amount you saw on her bill was a HOLD, the second amount was a charge with the... More

Meteghan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed here overnight since we arrived in San Juan late at night and had a cruise the next day. It wasn't anything fancy but it was very convenient. We didn't need to get a taxi or anything once we arrived at the airport. We just walked to the hotel and settled right in. The breakfast the next morning was... More

Was this review helpful? Yes 1
SanJuanAirportHotel, Manager at San Juan Airport Hotel, responded to this review

Hello Meteghan, On behalf of the San Juan Airport Hotel, we would like to thank you for your comments. Staying at our Hotel for when you have a Cruise set for the next day is a reason many of our clients stay with us. Since we are conveniently located at the airport and within close proximity to everything, the Hotel... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 31, 2014

I stayed at this place from July 25 to 26. The rooms are small, but clean, the staff is friendly and the place is good if you want to walk from the plane straight into your bed (what I did) for a restful (no plane noise whatsoever, despite of the in-terminal location) sleep after a late flight or before an... More

Was this review helpful? Yes 1
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hi Va-Alaaf, On behalf of the San Juan Airport Hotel, we would like to thank you for your time submitting to Trip Advisor. We appreciate your comments regarding our friendly staff and excellent location. Yes, you can literally walk off the plane into your bed! We just might make that our slogan :) Also, your right! No plane noise despite... More

Midland Ga 31820
1 review
4 of 5 stars Reviewed July 27, 2014 via mobile

Airport Hotel is difficult to access if you are traveling by car. There is not a slot assigned for passangers to offload suitcases from private owned vehicles without feeling the harassment from airport Police to move your car? How do they expect you to do check in.. From the curb or from the parking lot?? Hotel staff was great and... More

Was this review helpful? Yes
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hello JoseRVazquez, On behalf of the entire San Juan Airport Hotel team, we would like to thank you for your time submitting your comments to Trip Advisor. As always, we profoundly appreciate your comments regarding our Hotel, its location, and issues with our surrounding Airport. As with everything, we can only control what happens inside our Hotel. Your comments regarding... More

New York City, New York
1 review
1 of 5 stars Reviewed July 25, 2014

Flew into Puerto Rico on a red eye flight. When we arrived we were told we would be charged for two nights; we accepted and asked for payment to be split onto two cards. My card however was charged four times during the one day stay in Puerto Rico. Without remorse that my funds were frozen, the front desk staff... More

Was this review helpful? Yes
SanJuanAirportHotel, Front Office Manager at San Juan Airport Hotel, responded to this review

Hi JWill2014, Greetings from San Juan, Puerto Rico. Coming from experience in our front desk, many people can think that they are being charged twice when checking in at our Hotel. But, that is not the case. Just like any other hotel, we need to place a hold on the credit card in the amount of one night. As we... More

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Additional Information about San Juan Airport Hotel

Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — San Juan Airport Hotel 2.5*
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Also Known As:
Best Western San Juan
San Juan Best Western

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