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All 47 San Juan hotels

San Juan Airport Hotel

2.5 of 5 Hotel   |   Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
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44%
Ranked #33 of 47 hotels in San Juan
A recent review
3 of 5 stars reviewed yesterday
Va-Alaaf
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414 people have reviewed this hotel

Traveler rating
    36
    126
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this place from July 25 to 26. The rooms are small, but clean, the staff is friendly and the place is good if you want to walk from the plane straight into your bed (what I did) for a restful (no plane noise whatsoever, despite of the in-terminal location) sleep after a late flight or before an... More

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Midland Ga 31820
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Airport Hotel is difficult to access if you are traveling by car. There is not a slot assigned for passangers to offload suitcases from private owned vehicles without feeling the harassment from airport Police to move your car? How do they expect you to do check in.. From the curb or from the parking lot?? Hotel staff was great and... More

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New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

Flew into Puerto Rico on a red eye flight. When we arrived we were told we would be charged for two nights; we accepted and asked for payment to be split onto two cards. My card however was charged four times during the one day stay in Puerto Rico. Without remorse that my funds were frozen, the front desk staff... More

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SanJuanAirportHotel, Front Office Manager at San Juan Airport Hotel, responded to this review

Hi JWill2014, Greetings from San Juan, Puerto Rico. Coming from experience in our front desk, many people can think that they are being charged twice when checking in at our Hotel. But, that is not the case. Just like any other hotel, we need to place a hold on the credit card in the amount of one night. As we... More

Black Canyon City, Arizona
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place screwed up my reservation and it took months for me to get the credit that they billed my charge card. Ultimately my credit card company sided with me but the inconvenience was ridiculous. I don't know if the convenient location to the airport was worth it.

Was this review helpful? Yes 2
SanJuanAirportHotel, General Manager at San Juan Airport Hotel, responded to this review

Hi g0tya, We apologize for any inconveniences we may have caused. We didn't "screw up" your reservation. Your reservation was done with a declined credit card. No funds were available when you did the reservations. If there's anything we can do to further explain the situation, please let us know. JF, GM More

Barbados
1 review
5 of 5 stars Reviewed 2 weeks ago

This place has to be one of the nicest Airport Hotels I've ever stayed at. Living thru out the world, I've had the pleasure to visit many Hotels, especially airport ones. This Airport Hotel located in the terminal D, is exactly what you need after a long day of traveling. After reading everyones review, one can only be smart to... More

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Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place maybe convenient to the airport, but it is really bad! It's very old and run down and it smells. My wife gagged when we came into the room, but it was 2 o'clock in the morning and couldn't go anywhere else. Don't worry there are other hotels nearby that are much nicer

Was this review helpful? Yes 7
Aguadilla, Puerto Rico
2 reviews
5 of 5 stars Reviewed 4 weeks ago

April 28, 2013, My wife and I were arriving at Mid-night and did not want to drive at night. (My age 80). I booked a room for the two of us and as such we could awake late the next day, get on the road at our time to drive across PR to Aguadilla. What a delightful surprise to find... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am writing this review as I am leaving the hotel. We had a connecting flight and had to stay the night in San Juan. I considered catching a cab and staying in a simple, more cost effective place, however my fiancé suggested we stay at this hotel for the convenience. We paid $145.00 for crap. The room is extremely... More

Was this review helpful? Yes 4
San Diego, California
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the San Juan Airport Hotel for one night after arriving at 1:30am. The location is the best, just a quick five minute walk from the baggage claim. The beds were comfortable, though the rooms are nothing special and it is certainly kind of expensive for what you get, but the location is worth it. Perfect for a... More

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Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed June 9, 2014

Arrived on a late flight and stayed overnight as I was heading to Ponce at daybreak. Clean, good breakfast and excellent service. Would not recommend it for an extended stay as its pretty no frills. Highly recommend it if arriving on a late flight and need a place to spend the night before heading outside the metropolitan area or need... More

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Additional Information about San Juan Airport Hotel

Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — San Juan Airport Hotel 2.5*
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Also Known As:
Best Western San Juan
San Juan Best Western

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our award winning San Juan Airport Hotel is the only HOTEL located at the airport, just steps from the Airlines counter. We have received the Best of the Best Award and Best of the Best 2 Star Hotel in Puerto Rico by the Puerto Rico Tourism Company. We have GREAT rooms and complimentary features including Continental breakfast, Business center, High-Speed Internet (Wi-Fi) wireless connection at download speeds more than 40mbs, a fitness center with everything you might need like ellipticals, treadmills, free weights, and more, and a on-site Restaurant & Bar. We have exceeded the standards and amenities in our commitment to your comfort. ... more   less 
Number of rooms
125

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