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BEST WESTERN San Juan Airport Hotel

2.5 of 5
Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
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BEST WESTERN San Juan Airport Hotel
Ranked #32 of 45 hotels in San Juan
3.0 of 5 stars 197 Reviews
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197 reviews from our community

What travelers say about this hotel
  • American Airlines(7)
  • Rooms are small(5)
  • Continental breakfast(4)
  • Flat screen TV(4)
  • Early morning flight(4)
  • Very convenient(4)
  • Business center(3)
  • Cab ride(3)
  • Cold cereal(3)
Traveler rating
    16
    56
    60
    31
    34
Only show reviews for Family (42) | Couples (81) | Business (18)
Date Rating
Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

San Juan airport, Puerto Rico – We stayed at the Best Western right in the airport. PRO: Convenient to the airport, quiet and reasonably priced. CON: Four or five steps to the lobby make it difficult for handling luggage. There is a handicap lift, but that is a hassle to use because assistance is needed from the front desk and... More

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Posted by a cheaprooms.com traveler
St. Geroge, Uah
1 review
2 of 5 stars Reviewed May 22, 2012 NEW

The hotel wasn't very accomodating. We had to wait to check in and I just felt that the staff wasn't very helpful. The room was ok, but jus ok nothing to write home about. The location at the airport was fantastic, but that is about all I could say positive about the place. More

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Senior Reviewer
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Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW

I've stayed at this hotel twice now, one overnighter and then two nights. The location ofcourse couldn't be more convenient for someone who wants to be as near to the' hotel as possible. The hotel is basically attached to the airport terminal. The entrance is right outside of the terminal entrance, so absolutely perfect for overnighters. The staff were very... More

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Toronto
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 17, 2012

We stayed at this hotel as we were getting in late at night and we were leaving early for a cruise the next day. I was a little nervous of staying at a Best Westen as I have had a few disappointments with that chain. However, we were not prepared to spend a lot of money for a few hours... More

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Kyiv
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 11, 2012

My last visit to this hotel was during September 1989. My group was stranded in the hotel as we rode out Hurricane Hugo. At the time, the hotel - a pretty basic place to overnight between flights - was all-but deserted. The airport closed and staff went home, leaving us to ride out the hurricane alone and fend for ourselves... More

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New York
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2012

This is exactly what you should expect from an airport hotel. No real frills, luxury, or personal attention, but clean, predictable service, a decent mattress, A/C and free breakfast. Pluses: literally in the airport; no shuttle needed. breakfast was decent, albeit simple, I barely heard any noise, despite being right by the runway. They must have thick insulated walls. Minus:... More

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Kansas City, Kansas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 4, 2012
2
people found this review helpful

Unfortuantly we have stayed at this hotel too many times (6+) for only one reason... arriving on a very late flight followed by a very early departure... the place is located in the terminal just steps away from the American Airlines check-in counter and gate security.... This place is the bottom of the pits... first their office accessable only by... More

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Lincoln, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

We chose this hotel because it's the only one at the airport and we were arriving very late and didn't know how far our resort was from the airport. I booked this room through booking.com for $129 a night. The room was clean, beds well made, towels were nice and thick.The bathroom was very small, but clean. It was not... More

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See 2 more reviews by AnneDovel for San Juan
Hamilton, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 30, 2012
2
people found this review helpful

We had an early flight home, so decided to stay at the airport to ensure a smooth departure. First, to get to the lobby to check-in at an "airport" hotel you have a small flight of stairs to go down! We obviously had luggage, so this was a surprise. The room was tiny, and very out-dated. The flat screen TV... More

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See 3 more reviews by Terrilea P for San Juan
Greer, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

Stayed 1 night while awaiting a cruise. This hotel has to be 1 of the worst in existance. After manhandling luggage over stairs, checked into a small and dirty room. Included breakfast, continental, was inedible and went to McDonalds in airport. A safety concern should be noted! There are uncontrolled access points to the hotel and unoccupied rooms are left... More

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Additional Information about BEST WESTERN San Juan Airport Hotel

  • Best Western San Juan
  • San Juan Airport Hotel
  • San Juan Best Western
Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Price Range: $

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