I called on a Friday and booked for the following night, a Saturday night stay. After waiting in the lobby for two hours till the 3:00 check in on Saturday, i was told that my reservation was not in their records. It turned out they accidentally booked me for the previous day in their system (for the day i called).... more

I stayed here six nights and had to switch rooms on the last day. I have a Nextel phone and it doesn't work in San Juan. The hotel phones don't work but they let me call Florida from the front desk to let my wife know I'd arrived OK. The rooms are small with no windows. The TV had just... more

We stayed at this hotel for 2 nights prior to a cruise and 1 night following the cruise. We chose this hotel because of its location in "Old San Juan" and what appeared to be a reasonable price. We had asked for and received one of their better rooms.......a room with a balcony and queen size bed. When we arrived,... more

In all of our many years of traveling this was a first--a room with absolutely no window. Yes just a small drab airless chamber—yet interestingly mosquitos were still able to make their way in. First they put us (a couple) in a room with one twin bed. No phone in the room so my husband had to go to the... more

My title says it all. Nothing fancy at this hotel, but it delivered where it counts the most. We were in San Juan for a weekend excursion and this place fit the bill. Great price, and great location to drive from. We rented a car and drove everywhere. A bit hard to ge around since road signs aren't Puerto Rico's... more

You can't beat this location, right on the Plaza de Armas. We stayed here one night prior to our cruise. There was a festival with live band on the Plaza, so there were lots of people, and the band was very loud. We stayed for awhile, then went to our interior room, glad we did not have a room facing... more

If you want a great spot for your money before your cruise with the atmosphere of a hotel built in 1920, convenient to El Morro fort, Old San Juan and the cruise dock, this is the spot ! Friendly, helpful staff, the rooms are clean but olkd. Narrow stairs are part of the charm. Standard rooms have no windows, so... more

very nice staff, helpful. went out of the way to help us with information and traveling tips. hotel was very clean. most of the rooms are really small with no windows. it was hard getting up in the morning with no natural light coming into the room. good deal for the price. more

First, let me start by saying I read a million reviews and did my research before booking a room for our trip to Puerto Rico. We were on a pre-wedding trip to meet wedding planner, photographer and to visit the Caribe Hilton which is where the wedding will be held. We also wanted to stay somewhere relatively inexpensive and centrally... more