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Hotel Plaza De Armas

Hotel website
Calle San Jose 202, San Juan 00907, Puerto Rico
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40% off room rate
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Hotel Plaza De Armas
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774 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Anaheim Hills, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We had a great stay at Hotel Plaza De Armas. The front desk staff was extremely helpful and accommodating. Our room was clean and cool during the warm San Juan summer and we had a great view of the plaza. Like most hotels in OSJ, this one is very centrally located so we were able to walk everywhere - no... More 

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Arlington, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

Pedro, hotel attendent is a gentlemen ready to accommodate your needs, even at a last minute request. You are in the heart of old san juan, walking to resturants, live music.live shows. very safe city, Hotel clean, good showers. Don't let the prices fool you, it's a wonderful place to stay.

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San Francisco, California
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at Hotel Plaza De Armas. The location is super convenient, close to the main attractions. The room was clean and had everything I could ask for. Big thanks to Pedro who knows every corner of Old San Juan and always has an advice for tourists. Also, manager Luis helped me a lot on my last day.... More 

Review collected in partnership with this hotel

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Perfect room, centrally located to tons of fun. My husband was a little hesitant because of the musty smell and the warm temperature when we arrived. But, once we unpacked and got the a/c and ceiling fan going, it turned out to be a perfect room. Loved the location, as we were able to walk to /from all of our... More 

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Dear Mike, Thank you so much for your 4 Star Rating and for your outstanding review. We are really glad to read that you had a excellent stay with us with your wife. All the time we work as hard as possible at every level for 100% satisfaction for our friends and it makes us so happy to hear that... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Wasnt bad not the best hotel out there but descent for the price that was paid and area in heart of old san juan. Wifi available but we stayed in 4th floor which made it hard to receive wifi. No phone in room.. wasnt needed anyways. No breakfast served.. wasnt needed as well.. Rooms are small and cozy.. no need... More 

Was this review helpful? Yes 2
LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Melissa for express your opinion about our property. We are really glad you found very good positive aspects about our Hotel like the Awesome Location, and price, but as you mention we are more than just that. Wifi is available in common areas like Lobby and Atrium and in the near future we will have a new... More 

Aguada, Puerto Rico
1 review
2 of 5 stars Reviewed 1 week ago

I knew it was an old, simple hotel. But It turn out to be worst than I expected. For the price I paid, later I knew I could had stayed at the Sheraton nearby with breakfeast and parking included. That made my stay worst.

Review collected in partnership with this hotel

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Dear Ines, Thank you so much for your comments about your stay at our property. We were very surprised about your rating and will like to know more about your travel dates and room number in order to take care of the issues you experiences and make this Hotel a great option for a wide variety of travelers. We have... More 

Travelers are raving about these San Juan hotels

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were looking for a place to rest and see old San Juan and found what we want in Plaza de Armas. The rooms were clean and sized right for a couple. The bed was firm and fresh linens everyday. The staff was helpful and friendly always with a smile and can do attitude. Minor downside no mini-fridge, microwave in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Perfect location to visit San Juan on foot! The hotel is quiet and the front desk Gentleman was wonderful! The only complaint that I have is that there is not any parking. We did not have any luck finding parking on the street so we used a parking garage. Other than that, we would definitely stay here again! The price... More 

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Atlanta, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, it's old....and worn around the edges but that's the charm of it. Their elevator is one of the 3 in Old San Juan, a piece of history installed in 1921! so it's slow but that's okay...it was like re-living history. Great, convenient location next to a town square where live music was being performed every night we were there.... More 

Was this review helpful? Yes 1
San German, Puerto Rico
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in the heart of Old San Juan. Great if you want to live the experience of a historic site. Clean, comfortable. Great if you expect to be on the streets all day long and just need a nice place to rest. I will certainly visit it again.

Review collected in partnership with this hotel

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