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Hotel Plaza De Armas

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Calle San Jose 202, San Juan 00907, Puerto Rico
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35% off room rate
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Hotel Plaza De Armas
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Hotel Plaza De Armas
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735 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philly
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Staff were friendly and helpful. Rooms were clean. The staff are doing their jobs. Ownership falters... Wifi a pain to connect to and slow when you can, elevator spotty, one of our windows to balcony didn't shut all the way or lock, ceiling fan only worked with another ceiling light being on, room safe didn't work and there was a... More 

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Top Contributor
85 reviews 85 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

Right in the middle of Old San Juan, we couldn't have been more pleased with the location. Front desk staff was very helpful and had some good tips for meals nearby while we waited for our room to be ready. They even made some space on the street for us to park for a few minutes while we had lunch.... More 

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a Nice Place to Stay for a few nights. The Front Desk as very helpful. After a really bad stay at another hotel (Da House hotel) which refused to fund me. This hotel is right in the middle of old town San Juan. Its walking distance to everything, I walked to the hotel told them i was having... More 

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Miguel for taking the time to make your impression about your recent stay at Hotel Plaza De Armas Old San Juan. We are really glad to read about us as being a facilitator to solve your situation. This is the kind of service we always try to offer to our friends; a helping hand when most need.... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed 6 days ago NEW

We book this hotel to sleep for a couple of hours before our cruise departure. Concern 1: No hot water Concern 2: Toilet not working Concern 3: When hotel room was booked, I was reassure a late check out at 4pm with no additional fee, which was the main reason that I decided to reserve room. On the check out... More 

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Mrs. Elizabeth for taking the time to express your opinion about your recent stay at Old San Juan. We are really sorry for all the inconvenience you have during your stay in our property but allow me to clarify a couple of things for the benefit of our readers.. 1.- We do have hot water. There was... More 

Travelers are raving about these San Juan hotels

Yauco, Puerto Rico
1 review
4 of 5 stars Reviewed 6 days ago NEW

It is a good place to spend one or two nights . It is very close to places of high tourist interest . It is also good for business travelers. Should improve a little bathroom cleaning otherwise fine :)

Review collected in partnership with this hotel

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Greensboro, North Carolina
1 review
4 of 5 stars Reviewed 6 days ago NEW

We loved the location of the Plaza de Armas Hotel. And the staff was great too. It was fun to look out of our balcony and see what was happening in the plaza. We were able to walk all over the historic area easily. Great restaurants nearby and friendly people. Dan Jones

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Austin, Texas
1 review
3 of 5 stars Reviewed 1 week ago NEW

Perfect spot for my needs! While participating in the Veulta De Puerto Rico it was a great local in Old San Juan to feel like a local! I don't always ride the Vuelta, but when I do I stay at the Plaza Del Armes hotel in Old San Juan!

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

First of all they don't have parking so when you get tired to the hotel they tell you to unpack and then move your car to the nearest parking lots which are like 25min away(walking) and thats okey if youre not tired. In the vending machine they have great value and kirkland water which is illegal. The room 310 didnt... More 

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Fort Myers
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For one night only I was pleased that I could walk to see El Moro at night and also have dinner around the corner from the hotel in Old San Juan. The place itself is not fancy, in fact, my room had no windows, a long crack in the wall, and a musty odor. Outside in the atrium and lobby... More 

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Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We chose the hotel because of its location and price. It is a historic building, so is an older property. Reminded us alot of the hotels we stayed in when vistiing Italy last summer. The staff was very friendly, and always helpful. Pedro had at least 3 options for us when we asked for food/entertainment recommendations. They were all excellent... More 

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