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All 46 San Juan hotels

Hotel Plaza De Armas

2.0 of 5 Hotel   |   Calle San Jose 202, San Juan 00907, Puerto Rico
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Hotel Plaza De Armas
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64%
Ranked #14 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 4 days ago
Mayra M Bayamon, Puerto Rico
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Bayamon, Puerto Rico
1 review
4 of 5 stars Reviewed 4 days ago NEW

Excellent place for a different weekend stay at Old San Juan. Clean and comfortable, ideal for walking, shopping, dancing and visiting the best turistic places, El Morro, Fortaleza. Close to very good restaurants and governmental offices.

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Pleasant Valley, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff were extremely friendly and helpful, even suggesting the best spots to go for coffee. The taxi stand was right outside the front door. The hotel was centrally located in the midst of Old San Juan. I was pleased there was a safe in the room, but it wasn't working. The bed was comfortable, and I was happy to... More

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

the hotel was in a nice location with all restaurants and attractions close by. Staff was very friendly and helpfull and suggested a few spots for breakfast and dinner as well as dancing. the room was cool and a/c on max for you as soon as you walk in But room was too Dusty and a little worn out. other... More

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Jessica for sharing with us your experience at Old San Juan. We are really glad you enjoyed the remarkable location we have in Hotel Plaza De Armas Old San Juan area. That is one, among a lot of reasons, that a SOLID 64% of people from Tripadvisor, 82% from Expedia.com, 75% from Booking.com, 62% from Orbitz.com, 88%,... More

Caguas, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The service was best than the room. Need an overall refresh. The bathroom was not clean at all. Towels must be replaced. The radio/alarm was on two pieces, out of service and a prehistoric TV. Not at the quality of an Old San Juan Hotel.

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Octavio for having the opportunity to tell us your impression about your stay at Old San Juan. We are really glad you enjoyed the outstanding customer service that we have in Hotel Plaza De Armas Old San Juan. However I can assure you that we are much more than just tha I would like to start telling... More

Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I liked the hotel. It has a great location and the service was awesome. I knew he room didn't have a window, but still it was a surprise. However, when going to sleep it was great since the light didn't wake you up before time.

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Dourados, MS
1 review
3 of 5 stars Reviewed 1 week ago

Apartments are not so clean and there is no breakfast, but the location worths. It is in old San Juan, and close to several nice sites, like La Fortaleza, the Cathedral and the Fort. Is a nice place for walking.

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot LAGuilherme for taking the time to write down your impression about your stay at Old San Juan. We are really glad you enjoyed the remarkable location we have in Old San Juan area. However I can assure you that we are much more than just that. I would like to start telling you that Old San Juan... More

Montreal, Quebec, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was well situated and the staff was very friendly and helpful. The elevator is extremely small and slow but gets the job done with your luggage (I would suggest taking the stairs otherwise). The room was clean and cool (the air conditioning was left on max before we checked in). We had one unwelcomed visitor in the bathroom... More

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1 review
2 of 5 stars Reviewed 1 week ago

my wife and I were looking for a quick one night hotel with a clean room and easy airport access. this property need some TLC.; just one person at the front doing it all by himself. Room was tiny and floor was dirty. It was no water to shower or flush the toilet and based on what I was told... More

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LuisGarzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review

Thanks a lot Gerardo for having the opportunity to express your opinion about your stay at Old San Juan. We are really glad you enjoyed the remarkable location we have in Old San Juan area. However I can assure you that we are much more than just that. I would like to start telling you that Old San Juan area... More

1 review
3 of 5 stars Reviewed 1 week ago

My friend and I were looking for a less costly hotel in old San Juan to spend one night. The friendliness of the staff; the man at the front desk, (Santiago? sorry not sure I remember his name) was exceptional! We had to leave very early in the am, so he made sure to find us a comfortable room downstairs... More

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upland, ca
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

in the heart of old san juan. friendly staff, very accommodating. simple clean rooms. very good AC system. near restaurants and markets. night life a few blocks away. would recommend to other family members and friends

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Additional Information about Hotel Plaza De Armas

Address: Calle San Jose 202, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Plaza De Armas 2*
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Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson

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