We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 45 San Juan hotels »

Hotel Plaza De Armas

2.0 of 5
Calle San Jose 202, San Juan 00907, Puerto Rico
Hotel amenities
Offers & Announcements
20% off room rate
Hotel Plaza De Armas
Ranked #35 of 45 hotels in San Juan
3.0 of 5 stars 128 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

128 reviews from our community

What travelers say about this hotel
  • Great location(8)
  • HOT WATER(4)
  • Continental breakfast(3)
Traveler rating
    16
    38
    28
    22
    24
Only show reviews for Family (12) | Couples (48) | Business (3)
Date Rating
Pennsylvania, United States
1 review
4 of 5 stars Reviewed May 16, 2012

This was our second stay at Plaza de Armas and will not be our last. It is not a plush hotel, but it has the charm of Old San Juan which is what we enjoy. It is also very convenient to so many things within walking distance. The shops, restaurants, casino and waterfront. The Plaza it sits on has significant... More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 18, 2012

Dwhite1016!! It's really a great pleasure for Hotel Plaza De Armas that you have taking to write a review about your recent stay with us. A million thanks for considering us for your next reservation here, we will be more than glad to serve you once again in our facilities. Yes, we do not a luxury class hotel, but we... More

Norwich, New York
1 review
5 of 5 stars Reviewed May 14, 2012

Great location, steps away from the heart of Old San Juan. GM Luis' service & care was excellent & extremely helpful. Clean rooms & cold AC. Food & drink in Bistro in lobby. Honestly great stay, looking forward to our next visit! More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 15, 2012

Thanks Amjo for reviewing our Hotel plaza De Armas. I'm really honor for having you here and share your feeling about your stay with other people. It was wonderful to serve you and this is our way to tell you thanks for choosing us to stay. We look forward to see you soon and once again attend all your needs... More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 14, 2012

I just completed my fourth stay at this hotel. Yes, it is 'old' like its Old San Juan neighborhood. Bu, the rooms have modern conveniences and are nicely furnished. The hotel manager, Luis, and his staff are welcoming and helpful. The hotel's location couldn't be better: coffee kiosk out the front door, a grocery store across the plaza; two 'drug'... More

Was this review helpful? Yes
See 5 more reviews by cyclinjohn for San Juan
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 15, 2012

Thanks a lot Mr. CyclinJohn for taking a precious time and make a review about your recent stay at Hotel Plaza De Armas. I'm really glad you spend a wonderful time in our hotel and I'm pretty sure you will be here for your fifth stay here.. Yes, we are old but as you mention that's the interesting part being... More

Albany, New York
1 review
5 of 5 stars Reviewed May 6, 2012

The staff was amazing. Perfect hotel in great location. We stayed one night and would come back More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 8, 2012

A million thanks Earl for taking the time to make a review about Hotel Plaza De Armas. I'm really excited for reading that your experience with us was more than satisfying. All the time we try to meet the needs of each and every guest we serve and always try to exceed their expectations in order to make their stay... More

Orange, California
1 review
4 of 5 stars Reviewed May 5, 2012

everything is right in the center of town. great location and walking distance to cafes, bars, and attractions... the hotel accomidations were good, clean and affordable. the service was excellent and friendly. they gave us maps and directions to where we wanted to go a. we only stayed overnight before we left to our cruise, but would go back again... More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 6, 2012

Thanks Echik5 for taking the time to write down your impression about Hotel Plaza De Armas. I'm really happy to read that your experience with us was much more than great. Our principal concern is to meet the needs of each and every guest we serve and always try to exceed their expectations in order to make their stay as... More

St. Thomas
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2012

This time it is my own fault. There were enough red flags on trip advisor that I should have known to stay away but location is everything and I admit to being lured in by price. Don't make the same mistake. The interior queen room at the Plaza de Armas was little more than a closet with a double bed... More

Was this review helpful? Yes
See 3 more reviews by PPatterson for San Juan
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
May 2, 2012

Thank Mr. Patterson for choosing Hotel Plaza De Armas for your recent stay. I hope that you had a wonderful time at the Old San Juan City. Thank you for taking the time to make a review here. I am personally concerned at the conditions which you report. This is certainly not the treatment we intend to offer our appreciated... More

Travelers are raving about these San Juan hotels

Coral Princess Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d268429?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Villa Herencia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1048165?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
La Terraza Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1988329?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Gallery Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d148191?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Casa Castellana Bed & Breakfast Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1838571?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Salt Lake City
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 12, 2012
1
person found this review helpful

We stayed overnight at this hotel after a cruise. Since we arrived so early, they held our suitcases behind the desk while we wandered around Old San Juan, and they were waiting for us in our rooms when returned in the afternoon. The location is great and the service was excellent. The room was clean and reasonably comfortable, and there's... More

Was this review helpful? Yes
See 4 more reviews by Zorbina S for San Juan
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
April 14, 2012

Thanks Sorbina for having the time to make a review about Hotel Plaza De Armas. I'm really glad to read that your experience with us was more than satisfying. All the time we aim to meet the needs of each and every guest we serve and always try to exceed their expectations in order to make their stay as pleasant... More

Twin Lakes, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2012

This was our sixth stay in the last six years at this hotel. Each time we have not been disappointed. We use this hotel as a yearly pre cruise starting point for our vacation. We usually stay two nights. This hotel is not fancy, but clean and affordable. There are no windows or free breakfast, but the staff is very... More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
April 12, 2012

Thanks Miken for being so kind in making a review about Hotel Plaza De Armas. Yes we are not fancy but what we do have is a great location for being in Old San Juan, a clean, quite, peaceful and affordable rooms plus a great service oriented staff (Front Desk and Housekeeping) to help you in all your needs. It's... More

Montezuma, IA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2012
1
person found this review helpful

This hotel is in a great location but I was a little skeptical at what we would encounter after reading the reviews. However, I think the people who have issues with this hotel have really high standards and didn't do their research. The elevator is very interesting and if you are claustrophobic, you shouldn't get in it. We didn't experience... More

Was this review helpful? Yes
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
April 12, 2012

Thanks Stella for taking a time for making an honest review of Hotel Plaza De Armas. We aim to please every guest that come to us but we have not success all the time, however we always try to do our best. About the phone, we are doing major efforts to change the company we work with and as soon... More

Chetek, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 3, 2012

We stayed at this hotel for two nights prior to cruising out of San Juan. We were prepared that this hotel was not fancy, so we weren't surprised by this. The hotel rooms do not have windows, but we were prepared for this as well. The building is old, but historical. The rooms were clean and the service was great!... More

Was this review helpful? Yes
See 3 more reviews by Amy A for San Juan
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, responded to this review
April 8, 2012

We really appreciate the time you have invest in making a review about us. You have been so honest in it that we feel very happy to read those kind of words. Although the majority of our rooms(42) do not have windows there are a couple of them (9) that actually have French Balcony.where you can enjoy the Plaza View.... More

Travelers who viewed Hotel Plaza De Armas also viewed

Hotel El Convento
4.5 of 5 stars 912 Reviews
San Juan, Puerto Rico
Show Prices ABS:HotelCheckRates-d148043?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Milano
4 of 5 stars 561 Reviews
San Juan, Puerto Rico
Show Prices ABS:HotelCheckRates-d151961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Doubletree by Hilton San Juan
4.5 of 5 stars 636 Reviews
San Juan, Puerto Rico
Show Prices ABS:HotelCheckRates-d151682?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 45 hotels in San Juan, ranked by popularity »

Been to Hotel Plaza De Armas? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Plaza De Armas

  • Howard Johnson Plaza De Armas
  • Howard Johnson San Juan
  • Howard Johnson Old San Juan
  • San Juan Howard Johnson
Address: Calle San Jose 202, San Juan 00907, Puerto Rico
Price Range: $

Owners: What's your side of the story?

If you own or manage Hotel Plaza De Armas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Plaza De Armas
Show the lowest price for this hotel (from our partners)
Show Prices