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All 46 San Juan hotels

Quality Inn El Portal

2.5 of 5 Hotel   |   76 Condado Ave, San Juan 00908, Puerto Rico
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Quality Inn El Portal
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Ranked #29 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 2 weeks ago
happitex Dallas Texas
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174 reviews from our community

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    33
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Dallas Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at the Quality Inn for four days. They had a nice breakfast bar on the roof with waffles, fruit, cereal, toast, yogert, juice and coffee. We had free parking right at the front door. The staff were friendly and helpful. We ere within walking distance to the beach, places to at eat and shop. The... More

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New York
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the cleanest hotels EVER! staff extremely nice and helpful, great location and amazing Breakfast! for freeeeeee!!! Beds extremely comfortable, again very clean . Please ignore any pictures posted of the hotel that shows dirty rooms, the hotel is not like that!

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Lakehurst, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2014

Good hotel in the San Juan area, the staff is very friendly, good air conditioning, and the breakfast included. This is a good place for a overnight or to rest if you are very tired. Simple and clean, good prices.

Was this review helpful? Yes 2
Charlotte, North Carolina
Top Contributor
145 reviews 145 reviews
8 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 20, 2014

Our stay in San Juan was busy out and about every day. We stayed at the hotel for the evenings, and breakfast in the morning. We have no complaints about the hotel for this time. This hotel is fairly basic. Rooms and bathrooms were smaller, but had everything we needed. No microwave, but you do get a mini fridge, safe,... More

Was this review helpful? Yes 6
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 31, 2014

We stay in Quality Inn all over the United States and this has been the worst one. The hotel rooms are very small compared to other hotels. The parking at this location is HORRIBLE! There are 3 spaces located on the side of the hotel and room for 4 cars in front of the hotel, but these spaces are not... More

Was this review helpful? Yes 8
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 18, 2014

Immediate smell of mildew, rude front desk staff. Hallway and rooms had strong smell of mold. Beds were comfy, no internet or cable for the first day due to a storm. The rooftop is sadly closed immediately following breakfast. Continental breakfast was not so special. Beach was a short 5- 10 min walk, close to restaurants.

Was this review helpful? Yes 3
Bilbao (Spain)
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2014

Value for money. Good location. Good price. It is not the best hotel ever, but it is nice. breakfast is included. Employees are very kind. I dont understand why reviews must hace characters, I dont want to write more....

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2014

This was our cheapest option and was fine. The halls are dark and scruffy but the room was clean. There was no hot water at night but by morning there was again. The desk attendant seemed surprised we had come by car. Although it is a 7 floor hotel, there were only 4 parking places out front and then 3... More

Was this review helpful? Yes 1
Morgantown, WV
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 4, 2014

We stopped at Quality Inn El Portal, pretty much knowing what to expect. The location was convenient for strolling about and my daughter and I felt safe. The front desk clerk was helpful and gave us information about businesses in the area. Sure the walls are thin, the property is old and the furnishings & TV are pretty tired, but... More

Was this review helpful? Yes 4
Florida City, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

My name is Jose Dones, I went to Puerto Rico last week (March 27 to 31) and I had a very good experience staying at the Quality Inn El Portal. Room was very neat and clean, breakfast were good every morning, costumer service at the front desk were perfect with Emmely Ayala and Domingo Morales; you guys did a very... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn El Portal

Address: 76 Condado Ave, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn El Portal 2.5*
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Also Known As:
Quality Inn El Portal Hotel San Juan
Quality Inn San Juan
San Juan Quality Inn

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