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All 46 San Juan hotels

Quality Inn El Portal

2.5 of 5 Hotel   |   76 Condado Ave, San Juan 00908, Puerto Rico
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Ranked #31 of 46 Hotels in San Juan
A recent review
5 of 5 stars reviewed 1 week ago
Nakey20 San antonio
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179 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San antonio
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is clean inside and out. As soon as you get there you are greeted by friendly staff who gives you coupons to try out the local eateries. The room was clean and cold which was a relief coming in out of the hot humid air. The room was small but had the essentials, bed, dresser, desk, refrigerator, and... More

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Orlando, Florida
Top Contributor
188 reviews 188 reviews
71 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed 5 weeks ago

at check in Domingo was very helpful, friendly and willing to get me a parking spot, Thank You. Location couldn't be better, 5 minutes driving to old San Juan, about 10 min driving to the big shopping mall and airport. The rooms are clean, comfortable bed, and clean bathroom. The room has a safe, medium size refrigerator A+, and free... More

Was this review helpful? Yes 2
Saskatoon,SK Canada
Top Contributor
188 reviews 188 reviews
64 hotel reviews
562 helpful votes 562 helpful votes
2 of 5 stars Reviewed September 29, 2014

We stayed at the Quality Inn El Portal for 2 nights in Feb 14-16. There were limited places to stay in San Juan at that time and as such prices were getting up there. We Paid $325 tax in booking thru their corporate web site. This was actually one of the more affordable places in San Juan. The hotel is... More

Was this review helpful? Yes 5
Dallas Texas
14 reviews 14 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 3, 2014

My girlfriend and I stayed at the Quality Inn for four days. They had a nice breakfast bar on the roof with waffles, fruit, cereal, toast, yogert, juice and coffee. We had free parking right at the front door. The staff were friendly and helpful. We ere within walking distance to the beach, places to at eat and shop. The... More

Was this review helpful? Yes 1
New York
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 21, 2014

This is one of the cleanest hotels EVER! staff extremely nice and helpful, great location and amazing Breakfast! for freeeeeee!!! Beds extremely comfortable, again very clean . Please ignore any pictures posted of the hotel that shows dirty rooms, the hotel is not like that!

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Lakehurst, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014

Good hotel in the San Juan area, the staff is very friendly, good air conditioning, and the breakfast included. This is a good place for a overnight or to rest if you are very tired. Simple and clean, good prices.

Was this review helpful? Yes 6
Charlotte, North Carolina
Top Contributor
162 reviews 162 reviews
9 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 20, 2014

Our stay in San Juan was busy out and about every day. We stayed at the hotel for the evenings, and breakfast in the morning. We have no complaints about the hotel for this time. This hotel is fairly basic. Rooms and bathrooms were smaller, but had everything we needed. No microwave, but you do get a mini fridge, safe,... More

Was this review helpful? Yes 8
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 31, 2014

We stay in Quality Inn all over the United States and this has been the worst one. The hotel rooms are very small compared to other hotels. The parking at this location is HORRIBLE! There are 3 spaces located on the side of the hotel and room for 4 cars in front of the hotel, but these spaces are not... More

Was this review helpful? Yes 8
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 18, 2014

Immediate smell of mildew, rude front desk staff. Hallway and rooms had strong smell of mold. Beds were comfy, no internet or cable for the first day due to a storm. The rooftop is sadly closed immediately following breakfast. Continental breakfast was not so special. Beach was a short 5- 10 min walk, close to restaurants.

Was this review helpful? Yes 3
Bilbao (Spain)
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 7, 2014

Value for money. Good location. Good price. It is not the best hotel ever, but it is nice. breakfast is included. Employees are very kind. I dont understand why reviews must hace characters, I dont want to write more....

Was this review helpful? Yes 1
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Additional Information about Quality Inn El Portal

Address: 76 Condado Ave, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn El Portal 2.5*
Number of rooms: 47
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Also Known As:
Quality Inn El Portal Hotel San Juan
Quality Inn San Juan
San Juan Quality Inn

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