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All 47 San Juan hotels

Quality Inn El Portal

2.5 of 5 Hotel   |   76 Condado Ave, San Juan 00908, Puerto Rico
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Ranked #32 of 47 Hotels in San Juan
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183 reviews from our community

Traveler rating
    33
    69
    35
    22
    24
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34
63
15
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Rooms were smaller than we expected. Rates ok. Breakfast was good.Receptionist let us park our car in at the hotel even after we checked out. Area around the hotel is good. Walking distance to beach and good restaurants.

Was this review helpful? Yes
Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed one night in this hotel before a cruise and it was terrible....expensive for what it was, dirty,uncomfortable bed and a shower that just dripped water from it. The noise from the terrace above woke us early in the morning as they set up the breakfast there. Breakfast was included in the price, but forget it, its a joke... More 

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Tortola, Piura, Peru
1 review
1 of 5 stars Reviewed 3 weeks ago

for a Choice hotel this is the worst musty and damp from th time we walked in - actually made my asthma worse than ever. room small and confining. If the windows had ben closer to the floor it would have made the room appear larger - less confining. bathroom smaller than anything we have ever seen. breakfast is on... More 

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San antonio
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2014

The hotel is clean inside and out. As soon as you get there you are greeted by friendly staff who gives you coupons to try out the local eateries. The room was clean and cold which was a relief coming in out of the hot humid air. The room was small but had the essentials, bed, dresser, desk, refrigerator, and... More 

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Orlando, Florida
Top Contributor
189 reviews 189 reviews
72 hotel reviews
208 helpful votes 208 helpful votes
5 of 5 stars Reviewed October 22, 2014

at check in Domingo was very helpful, friendly and willing to get me a parking spot, Thank You. Location couldn't be better, 5 minutes driving to old San Juan, about 10 min driving to the big shopping mall and airport. The rooms are clean, comfortable bed, and clean bathroom. The room has a safe, medium size refrigerator A+, and free... More 

Was this review helpful? Yes 2
Saskatoon,SK Canada
Top Contributor
197 reviews 197 reviews
64 hotel reviews
573 helpful votes 573 helpful votes
2 of 5 stars Reviewed September 29, 2014

We stayed at the Quality Inn El Portal for 2 nights in Feb 14-16. There were limited places to stay in San Juan at that time and as such prices were getting up there. We Paid $325 tax in booking thru their corporate web site. This was actually one of the more affordable places in San Juan. The hotel is... More 

Was this review helpful? Yes 6
Dallas Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 3, 2014

My girlfriend and I stayed at the Quality Inn for four days. They had a nice breakfast bar on the roof with waffles, fruit, cereal, toast, yogert, juice and coffee. We had free parking right at the front door. The staff were friendly and helpful. We ere within walking distance to the beach, places to at eat and shop. The... More 

Was this review helpful? Yes 1
New York
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 21, 2014

This is one of the cleanest hotels EVER! staff extremely nice and helpful, great location and amazing Breakfast! for freeeeeee!!! Beds extremely comfortable, again very clean . Please ignore any pictures posted of the hotel that shows dirty rooms, the hotel is not like that!

Was this review helpful? Yes 2
Lakehurst, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014

Good hotel in the San Juan area, the staff is very friendly, good air conditioning, and the breakfast included. This is a good place for a overnight or to rest if you are very tired. Simple and clean, good prices.

Was this review helpful? Yes 6
Charlotte, North Carolina
Top Contributor
185 reviews 185 reviews
11 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed June 20, 2014

Our stay in San Juan was busy out and about every day. We stayed at the hotel for the evenings, and breakfast in the morning. We have no complaints about the hotel for this time. This hotel is fairly basic. Rooms and bathrooms were smaller, but had everything we needed. No microwave, but you do get a mini fridge, safe,... More 

Was this review helpful? Yes 8
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Additional Information about Quality Inn El Portal

Address: 76 Condado Ave, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn El Portal 2.5*
Number of rooms: 47
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Also Known As:
Quality Inn El Portal Hotel San Juan
Quality Inn San Juan
San Juan Quality Inn

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