I was staying in Rincon for a week and had to leave early from there and come back to San Juan for my flight. I had been driving for about 2 1/2 hours and was ready to just go to bed being that it was almost midnight. I found this hotel by chance and from the moment I pulled in,... More

We stayed one night pre-cruise. The lobby looked nice and inviting. Big sign outside stating the parking charge for guests but we didn't have a vehicle. We arrived shortly after 12. We were told to "go get something to eat and by the time you are finished your room will be ready". Ok went to get something to eat and... More

We stayed two nights at this Comfort Inn. It is not the newest or nicest hotel in San Jaun by any means but for the price it was ok. We needed a place to stay before we shipped out on our cruise and did not want to pay a lot of money. We stayed in a two bedroom suite. There... More

This is not a good choice. I only wanted 2 things from my stay: sun by the pool, and internet in the room. The pool area is so small that the chairs don't even recline, and the area is in the shade all day because of the tall buildings all around it. And the internet only works in the lobby,... More

Let me start by saying I was not to happy to go on this trip, but when I arrived I was Blown away. I mean I read the reviews and I couldn't believe them it was a complete opposite of what I had read. The Lobby it was not like that years ago, the rooms were big and the service... More

Staff was very helpful in getting us a great tour of the El Yunque rainforest. Rooms were very clean and breakfast was good. More

My stay at the Comfort Inn in San Juan was not nearly as good as a couple of years ago. The one elevator was scary. When I stepped into it, it went down a few inches and then was very jerky and noisy on the way up. The next day, they had hand written signs saying “Do Not Exceed 4... More

Our room was clean, which to us is the most important part. And the bed was comfortable. The location of the hotel is convenient to the hotels and casinos in the Condado area as well as to the bus line to Old San Juan. But overall, the hotel is a bit worn and pretty spartan. I'll assume that the problem... More

October 26-29, 2011. We chose this hotel based on price and Choice Reward points. It's about a block from the beach, which was beautiful. It is close to a bus stop, and down the street from two car rental agencies. Though we didn't spend much time in the Condado area, it felt safe and had plenty of restaurants and people... More