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2.0 of 5 Hotel   |   Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
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Ranked #34 of 47 Hotels in San Juan
A recent review
3 of 5 stars reviewed 1 week ago
USTWO4251 El Paso, Texas
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210 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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El Paso, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a older hotel but has good beds and hot water. Good breakfast and nice swimming pool. The a/c is noisey but works. Only two blocks from the beach and great places for food and drinks. Friendly people at the reception desk and very helpful on where to go for food and fun!

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Staten Island, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Check in was smooth and the front desk crew were very very friendly.The management were very helpful and accommodating great staff. Our room was fresh, clean, cool and smelled good. Our night of sleep was wonderful and uninterrupted.Great pool quiet and soothing very relax. Check out was smooth with the same front desk crew.I realize it's standard of all hotels... More 

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this for our first of two nights before going cruising. We found it to be unpersonal and a bit tore down. Nice with the pool area though. For our second night we changed to the much better kept neighboor hotel Canarioo by the lagoon. The same price but much nicer room and service!

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were put up at the comfort inn when our flight was cancelled, so we didn't have to pay for our stay, which was a plus for us since I would never want to pay for this place. It's on a side street about 15 minutes from the airport and The place could use some work- the hallways and rooms... More 

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Lawrenceville, Georgia, United States
1 review
4 of 5 stars Reviewed November 15, 2014

It's a very nice hotel. I only stayed one night. When I got to the inn I thought to myself, "why didn't I come here the night before and stay two nights. There was so much to do around Condado. The beach, A nearby park, nightclubs, and casinos. I hope sometime in the future I'll come back for a few... More 

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Madera, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

My sister aunt and I stayed two nights afer a cruise. We had a suite with 2 bedrooms and a living area as well as a great water view. It was spacious and clean. Breakfast was good and plentiful. Location was great close to beach and shopping. Staff was very friendly and helpful, especially Alberto, always had a smile and... More 

Was this review helpful? Yes 1
Comfort Inn S, Assistant General Manager at Comfort Inn, responded to this review

Every time that we hear good words from our guest about our service, makes all our staff members happy because it demonstrated that the hard work that we are doing everyday has had a positive result. Hope to see you back soon!!!! Regards; Joel Roca Assistant General Manager Comfort Inn San Juan 787-721-0170 More 

Collierville, Tennessee
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 5, 2014

It was a little distant from the cruise port and about the same from the Airport. It was nothing special but the air conditioner set on 68 worked great. Nice clean hotel just off the main street where there was everything you needed. Lots of bigger hotel with casinos and plenty of places to eat. Took us a while to... More 

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Comfort Inn S, Assistant General Manager at Comfort Inn, responded to this review

Thanks for all the goods words about our service. Hope to see you back!!!!!! Regards; Joel Roca Assistant General Manager Comfort Inn San Juan 787-721-0170 More 

Kilkenny, Ireland
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 30, 2014

If you like very loud A/C that cannot be turned down, only off. If you like loud tv that cannot be turned down, only loud or off. If you don't mind paint coming off the walls, dirty doors and wet floors. If you don't mind your breakfast on Styrofoam plates and plastic knives and forks then this is the hotel... More 

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Comfort Inn S, Assistant General Manager at Comfort Inn, responded to this review

We apologize for not succeed all you expectations. We will investigate in to all the areas that you mention in this review and if they need any kind of job we will take care of it. Plates, forks and spoons in the breakfast areas have to be in plastic, our franchise requires us to serve breakfast that way. Again we... More 

Colorado
Top Contributor
73 reviews 73 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 23, 2014

We rented two rooms for us and our grown son & his family (three little kids) and had a wonderful time in Old San Juan. The rooms are nice - bedding is clean and comfortable. Parking is a challenge - you definitely need to pay the $15 for their tiny lot because finding it elsewhere will be difficult. Breakfast is... More 

Was this review helpful? Yes 3
Comfort Inn S, Manager at Comfort Inn, responded to this review

Dear Guest: We appreciate all those goods words that you have for all our staff members. We feel very happy about all the good words that you have from our staff service, property and our location. Parking was always being a big issue for us because we are a small hotel and our parking spots are very limited. But we... More 

San Juan, Puerto Rico
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 6, 2014

Delicious free breakfast -. Quiet, good service - clean but is under construction in the dining area. The only thing that is a little uncomfortable is the parking. But all was fine. It is a tourist area, where there are all kinds restaurants, pharmacies, supermarket. Nearby Stores -Gucci, Cartier, Vuitton and other. Two minutes from the beach. Bike lanes run... More 

Was this review helpful? Yes 3
Comfort Inn S, Manager at Comfort Inn, responded to this review

Dear Guest : Thanks for all the goods words that you have for our service and locations. We are trying keep improving in our service and some public areas to make all the guest have a more comfortable and pleasure stay in our hotel. We hope to see you again i our hotel!!! Regards Joel Roca Assistant General Manager Comfort... More 

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Additional Information about Comfort Inn

Address: Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
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Also Known As:
Comfort Hotel San Juan

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