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Comfort Inn

2.0 of 5
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Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
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Comfort Inn
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Ranked #35 of 45 Hotels in San Juan
A recent review
5 of 5 stars reviewed 1 week ago
Marisela M
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I absolutely loved it here at this hotel. They are currently renovating the space so expect high volume of workers in the building. The staff and management were so helpful! When we checked in they had to shut off water for an hour so the manager accommodated us for a larger room then what I paid on orbitz....I got lucky.... More 

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Palm Bay Florida
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 19, 2015

We shared the 2 bed suite and it was on th top level,even had a view of the sea from one window. The staff were friendly and helpful. The free breakfast is standard fare. Location was a side street not far from a casino, restaurants, or the beach (5 min). It was a layover for a cruise.

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Dublin Ireland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 14, 2015

Stayed here for 2 nights prior to cruise ,We booked it because of the price it was cheaper than most hotels in the area , and that is what you get a cheap hotel .We were told a week before we arrived that there would be renovations taken place ,too late to change . When we arrived the renovations were... More 

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Ottawa, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 8, 2015

stayed at this hotel before a cruise, didn't want or need a 5 star hotel with the outrages prices, and this hotel did the job nicely, the rooms were clean with tile floors, and staff were very helpful, i enjoyed the pool and the location is in a great spot with the savings at this hotel i was able to... More 

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Inver Grove Heights, MN
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 27, 2015

My husband and I had booked and pre paid for our March 28th stay with our choice privileges card in December 2014. We got a decent price despite it being spring break. We checked in around 4:30pm right from the airport. Front desk staff was pleasant and everything went smoothly. The lobby was small but clean. The elevators were small... More 

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Chicago, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 26, 2015

Horrific stay. Run down rooms. Maintenance from 10am-5pm. Machinery running had enough vibrations to knock paintings off the walls and plaster off the ceiling. The door locks were broken. We were located a block from the beach (literally), and wanted to take our towels with us, housekeeping acted like we wanted to steal the towels. When we came back from... More 

Was this review helpful? Yes 3
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 12, 2015

I've stayed in a lot of hotels in my life but this is the worst that I've stayed in. My wife and I stayed here one night before our cruise. The hallways were extremely noisy all night, the room was near the pool and it smelled very strongly of chlorine and the floors were always wet. The only good thing... More 

Was this review helpful? Yes 4
Columbia, South Carolina
Level Contributor
168 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed March 19, 2015

Safety case not working. No shampoo. No coffee cups in room. Had to wait until about 14:00 to check in. Swimming pool OK. Prime location near Conch resort and Vanderbilt. Very quiet. So for the price at this location i would highly recommend it. Good service to check in/out or to hold our luggages secured until check in. Clean rooms.... More 

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Sedona, Arizona
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 9, 2015

We overnighted here before joining a cruise. The property is mid-way between the airport and the port/old town but you need a taxi to get to and from the hotel to these areas, of course. Cost was about $15 each leg I think but there were 5 of us and 4 cases plus a wheelchair. The place is definitely not... More 

Was this review helpful? Yes 2
Omaha, Nebraska
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed March 7, 2015

This hotel is not on the beach but very close. The staff was wonderful and very helpful. This hotel is being neglected. Plaster falling off ceiling, paint chipping off walls, mold on walls, mold on shower head, broken dead bolt, etc. etc. This would be a $29.99 dollar room where I live not the $174.00 we paid. There are some... More 

Was this review helpful? Yes 2
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