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All 46 San Juan hotels

Comfort Inn

2.0 of 5 Hotel   |   Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
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Ranked #34 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 1 week ago
Leo D
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195 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hi All, I felt the need to review this hotel as I looked on TripAdvisor before I booked and realized there were completely mixed reviews. A lot of points on negative and positive reviews were 100%. I came to San Juan for a weekend (3 nights) and I was looking for a decent place that wouldnt break the bank in... More

Was this review helpful? Yes 2
Fort Worth, Texas
Top Contributor
61 reviews 61 reviews
11 hotel reviews
186 helpful votes 186 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start off by saying that I travel a lot on business and spend more than 150 nights per year in hotels. I've read numerous reviews regarding this hotel and as virtually everyone else has already said the parking is absolutely HORRIBLE. When my wife and I arrived the first thing the manager told us when we asked if... More

Was this review helpful? Yes 5
Springville, Utah
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

We stopped by here for one night before a cruise. We didn't realize this until the next day but it's one block from everything, the beach, food of all sorts, and shopping. Service was fantastic they let us leave our bags there after checkout while we were wondering around at the fort and the beach until the ship came. Great... More

Was this review helpful? Yes 2
Fort Worth, Texas
3 reviews 3 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 30, 2014

My husband and I had a bad experience. The room temperature varies without us operating the remote control. Sometimes too hot sometimes too cold. Parts of the bathroom are loose (the handicap grab bar and the towel rack). The window in the bathroom does not close. The bathroom was extremely hot. The television was all the time frozen depriving me... More

Was this review helpful? Yes 11
Lehi, Utah
Top Contributor
76 reviews 76 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 7, 2014

We just stayed here overnight before our cruise. A lot of hotels were already sold out - and the price fit our budget. It is an older building, maybe not kept in the best shape. But we were quite satisfied. We got Room 106, the very first room as you walk past the front desk. It was a pretty big... More

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Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014

My husband and I stayed at this hotel and had a good experience. The front desk staff were always nice and ready to help. Dinner recommendations (with 10% off coupon), bandaids, taxi service...They helped us with every request. The location was fantastic. I felt safe and it was very convenient to walk to the beach, restaurants, shops, and ice cream.... More

Was this review helpful? Yes 2
Elizabeth City, North Carolina
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 11, 2014

This hotel was extremely loud and the rooms were small. They need to take better care of the place. Mold in the bathroom, holes in the wall ice machine didn't work and electrical sockets hanging out of the wall!!! The price was too high

Was this review helpful? Yes 2
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

I stayed there at the end of April and I am very impressed by the front desk services. Alberto was very friendly and helpful in answering our questions and planning our day trips. The location is very close to car rental, eateries and to the beach. The price is a bargain with the breakfast and location in mind.

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

Let me say that the rooms are comfortable. However I do have some complaints. I must agree with a previous comment, the first room I stayed in had black strands of hair on the bathroom floor. I asked to switch rooms because there was no telephone in that room. My new room had the same issue with hair on the... More

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 2, 2014

We stayed here for four nights after a cruise and found the place to be exactly what we wanted. The price was high but this is Condado and it is a block away from the beach and some great places to eat. We found the breakfast offered plenty of choices. Our only issue was the temperature they kept the breakfast... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel San Juan

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