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2.0 of 5 Hotel   |   Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
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Comfort Inn
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Ranked #34 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 2 weeks ago
Chassity M Winnipeg, Canada
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215 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lancaster, Pennsylvania
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location and the hotel service personnel are helpful and friendly. That's the good things about hotel. On the other hand, this place is over price, worn out, out dated and in dire need of repaires or total remodel. The elevator is so worn out, it's scary to ride in.

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Winnipeg, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is undergoing renovations so I'm sure it will be nicer looking but as for the bare bones of this place it was great. Not fancy, but clean and kind. They let us check in at 11 am rather then 3 pm like most hotels say. We had just gotten off Adventure of the Sea's cruise and were happy... More 

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Goodyear, Arizona
Top Contributor
116 reviews 116 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not very clean, we were greeted by a live cockroach in the bathroom and a long brown hair that remained stuck to the mirror for 3 days. Place is badly in need of a paint job. The staff was friendly and helpful, and the price was somewhat reasonable for San Juan, but you are better off looking for another hotel.... More 

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El Paso, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 22, 2015

This is a older hotel but has good beds and hot water. Good breakfast and nice swimming pool. The a/c is noisey but works. Only two blocks from the beach and great places for food and drinks. Friendly people at the reception desk and very helpful on where to go for food and fun!

Was this review helpful? Yes 1
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

Check in was smooth and the front desk crew were very very friendly.The management were very helpful and accommodating great staff. Our room was fresh, clean, cool and smelled good. Our night of sleep was wonderful and uninterrupted.Great pool quiet and soothing very relax. Check out was smooth with the same front desk crew.I realize it's standard of all hotels... More 

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Senior Contributor
41 reviews 41 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 11, 2015

We booked this for our first of two nights before going cruising. We found it to be unpersonal and a bit tore down. Nice with the pool area though. For our second night we changed to the much better kept neighboor hotel Canarioo by the lagoon. The same price but much nicer room and service!

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 4, 2015

We were put up at the comfort inn when our flight was cancelled, so we didn't have to pay for our stay, which was a plus for us since I would never want to pay for this place. It's on a side street about 15 minutes from the airport and The place could use some work- the hallways and rooms... More 

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Lawrenceville, Georgia, United States
1 review
4 of 5 stars Reviewed November 15, 2014

It's a very nice hotel. I only stayed one night. When I got to the inn I thought to myself, "why didn't I come here the night before and stay two nights. There was so much to do around Condado. The beach, A nearby park, nightclubs, and casinos. I hope sometime in the future I'll come back for a few... More 

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Madera, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

My sister aunt and I stayed two nights afer a cruise. We had a suite with 2 bedrooms and a living area as well as a great water view. It was spacious and clean. Breakfast was good and plentiful. Location was great close to beach and shopping. Staff was very friendly and helpful, especially Alberto, always had a smile and... More 

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Comfort Inn S, Assistant General Manager at Comfort Inn, responded to this review

Every time that we hear good words from our guest about our service, makes all our staff members happy because it demonstrated that the hard work that we are doing everyday has had a positive result. Hope to see you back soon!!!! Regards; Joel Roca Assistant General Manager Comfort Inn San Juan 787-721-0170 More 

Collierville, Tennessee
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 5, 2014

It was a little distant from the cruise port and about the same from the Airport. It was nothing special but the air conditioner set on 68 worked great. Nice clean hotel just off the main street where there was everything you needed. Lots of bigger hotel with casinos and plenty of places to eat. Took us a while to... More 

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Comfort Inn S, Assistant General Manager at Comfort Inn, responded to this review

Thanks for all the goods words about our service. Hope to see you back!!!!!! Regards; Joel Roca Assistant General Manager Comfort Inn San Juan 787-721-0170 More 

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Additional Information about Comfort Inn

Address: Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
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Also Known As:
Comfort Hotel San Juan

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