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All 47 San Juan hotels

Comfort Inn

2.0 of 5 Hotel   |   Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
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Ranked #33 of 47 hotels in San Juan
A recent review
4 of 5 stars reviewed 4 weeks ago
Joseph S Springville, Utah
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192 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Springville, Utah
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stopped by here for one night before a cruise. We didn't realize this until the next day but it's one block from everything, the beach, food of all sorts, and shopping. Service was fantastic they let us leave our bags there after checkout while we were wondering around at the fort and the beach until the ship came. Great... More

Was this review helpful? Yes 1
Fort Worth, Texas
3 reviews 3 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 30, 2014

My husband and I had a bad experience. The room temperature varies without us operating the remote control. Sometimes too hot sometimes too cold. Parts of the bathroom are loose (the handicap grab bar and the towel rack). The window in the bathroom does not close. The bathroom was extremely hot. The television was all the time frozen depriving me... More

Was this review helpful? Yes 10
Lehi, Utah
Top Contributor
74 reviews 74 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 7, 2014

We just stayed here overnight before our cruise. A lot of hotels were already sold out - and the price fit our budget. It is an older building, maybe not kept in the best shape. But we were quite satisfied. We got Room 106, the very first room as you walk past the front desk. It was a pretty big... More

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Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014

My husband and I stayed at this hotel and had a good experience. The front desk staff were always nice and ready to help. Dinner recommendations (with 10% off coupon), bandaids, taxi service...They helped us with every request. The location was fantastic. I felt safe and it was very convenient to walk to the beach, restaurants, shops, and ice cream.... More

Was this review helpful? Yes 2
Elizabeth City, North Carolina
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 11, 2014

This hotel was extremely loud and the rooms were small. They need to take better care of the place. Mold in the bathroom, holes in the wall ice machine didn't work and electrical sockets hanging out of the wall!!! The price was too high

Was this review helpful? Yes 2
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

I stayed there at the end of April and I am very impressed by the front desk services. Alberto was very friendly and helpful in answering our questions and planning our day trips. The location is very close to car rental, eateries and to the beach. The price is a bargain with the breakfast and location in mind.

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

Let me say that the rooms are comfortable. However I do have some complaints. I must agree with a previous comment, the first room I stayed in had black strands of hair on the bathroom floor. I asked to switch rooms because there was no telephone in that room. My new room had the same issue with hair on the... More

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 2, 2014

We stayed here for four nights after a cruise and found the place to be exactly what we wanted. The price was high but this is Condado and it is a block away from the beach and some great places to eat. We found the breakfast offered plenty of choices. Our only issue was the temperature they kept the breakfast... More

Was this review helpful? Yes 1
Madison, Maine
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 28, 2014

I recently stayed here pre and post cruise. There were a total of 15 people in my group. First and foremost I would like to day that the staff was very very helpful and friendly. Our room was ready on the night we flew into San Juan. A very short walking distance to some places to eat. Beach very close... More

Was this review helpful? Yes 2
Branson, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2014

The only good thing we have to say about this Comfort Inn was the desk clerk. Nasty rooms with black hairs on the bathroom floors. The plaster in our room was falling off, sheets were terrible. We have always used comfort inns and suites, but DO NOT RECOMMEND THIS ONE AT ALL. Please don't stay here because you will be... More

Was this review helpful? Yes 2
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Additional Information about Comfort Inn

Address: Calle Clemenceau 6 | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel San Juan

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