We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Condado Palm Inn & Suites

#13 of 45 Hotels in San Juan
Certificate of Excellence
3.0 of 5
Hotel website
55 Ave. Condado, San Juan 00908, Puerto Rico
Special Offer
Are You Ready for Summer?
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
BEST WESTERN PLUS Condado Palm Inn & Suites
View Map
Add Photo Write a Review

779 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    321
    302
    99
    40
    17
See reviews for
211
251
45
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (779)
  • Mar-May only
    (248)
  • Jun-Aug only
    (250)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (162)
All months
Washington, DC, United States
4 of 5 stars Reviewed yesterday NEW

Great staff. Good bar. OK fitness center. Good location in El Condado, close to restaurants and other hotels. Has a shuttle to the beach. Offer bicycles. No room service and no restaurant. Breakfast buffet is good.

Review collected in partnership with Best Western

Was this review helpful? Yes
newark, United States
5 of 5 stars Reviewed 3 days ago NEW

i would recoment this place to anyone visiting san juan puerto rico in el condado area .. nice location plenty of nice restaurant. higthways close by beach walking distance. excelent location. plenty odfsouvenirs shop. 24 hours convininte stores safe clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My family and I stayed at the Best Western Plus Condado for five days four nights. When we arrived on Monday evening we where tired and just wanted to get to our rooms and relax. However, there was a mix up with our rooms. The manager Carlos was such a professional overseer. He took care of us with no hassles... More 

Was this review helpful? Yes 1
Bayamon, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed her for my daughters birthday celebration and she loves it. As long as she is happy I am. She loves the fish tank in the entrance and how the staff treats her and that they acknowledge her (she is 9 now) and that is a big deal for her.

Review collected in partnership with Best Western

Was this review helpful? Yes
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Saludos Alexis, Congratulations on the big birthday!! I am glad that your daughter enjoys staying with us. We truly appreciate your visits. For our best rates please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent stay, good location, across street from beach, helpful pleasant staff, clean rooms, comfortable beds, free internet, no resort fee, variety of free breakfast, nice lobby and pool area. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
San Jose, Costa Rica
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel is located right in Condado, in front of CVS and Wallgreens, walking distances to restaurants, bars, souvenir stores and 2 blocks from Condado Beach. Complimentary breakfast is quite good and the complimentary internet wifi is very good. Th

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The breakfast was a great money saver. It was simple but tasted very good. The pool was a decent size but the buildings blocked out the sun for part of the day which was a little upsetting. The beach is right down the block and there were a lot of great restaurants, bars and casinos right down the block. The... More 

Was this review helpful? Yes
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Saludos Nicole, The complimentary breakfast has become a big hit with our guests as well as the fast & free WIFI and beach club facilities. We truly appreciate your visit and subsequent review. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann More 

Naples, Italy
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I've booked a stay at this hotel throughout a website, I've been contacted by reservation dept. that told me I haven't got my hotel confirmation because of my credit card. There was a scarse assistance in solving this issue (via e-mail, monosyllable answers and no explanation), so I've decided to book my staying in Puerto Rico somewhere else.. this hotel... More 

Was this review helpful? Yes 1
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Simon, I would like to look into this personally. Please feel free to contact me directly at Hneumann@condadopalm.com. Thank you, Henry Neumann General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

The room had one of the noisiest air conditioners ever, but only seemed to affect the person sleeping in front of it. The room was clean, the complimentary breakfast was good (eggs, sausage, a few cereals, misc. breads, juices, shelf-stable milk), the staff was really nice and helpful. The pool seemed to be open all night due to the noise... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A great find very near to the beach just across the street the staff at reception were very good and welcoming. I would defiantly stay there again. So many traditional Puerto Rican restaurants near the hotel (2mins walk) CVS Pharmacy is across the street from the hotel which was excellent. And walking to Old San Juan walk a 45 min... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

550 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (231)
Viewed
Hotel & grounds (38)
Viewed
Room/suite (53)
Viewed
Pool/beach area (24)
Viewed
Dining (8)
Viewed
View from room (34)
Viewed
Bathroom (13)
Viewed
0:51
Videos (1)
Viewed
Other (60)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (310)
Viewed
Amenities (19)
Viewed
Double Queen Room (53)
Viewed
Ocean View Suite (78)
Viewed
Outdoor Pool (28)
Viewed
Restaurants and Bars (29)
Viewed
Standard King Room (44)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.6 mi away
Doubletree by Hilton San Juan
0.7 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#25 of 45 in San Juan
3.5 of 5 stars 3,378 reviews
0.7 mi away
Courtyard by Marriott San Juan Miramar
Show Prices
Show Prices
Show Prices
1.0 mi away
Hyatt House San Juan
Hyatt House San Juan
#5 of 45 in San Juan
4.5 of 5 stars 187 reviews
0.3 mi away
Holiday Inn Express San Juan Condado
0.4 mi away
Condado Vanderbilt Hotel
Condado Vanderbilt Hotel
#1 of 45 in San Juan
4.5 of 5 stars 448 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay