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BEST WESTERN PLUS Condado Palm Inn & Suites

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55 Ave. Condado, San Juan 00908, Puerto Rico
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BEST WESTERN PLUS Condado Palm Inn & Suites
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BEST WESTERN PLUS Condado Palm Inn & Suites
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600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vero Beach, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel several times before. The manager Mr. Carlos Camacho goes out of his way to accommodate all our needs. Since both times it was for leisure before this one . This trip was for both leisure and business. The staff is just wonderful and attentative The price for the hotel is really great, rooms are... More 

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Tortola, British Virgin Islands
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great Hotel, Great location and great value for money. The front desk people were extremely helpful and pleasant. the complimentary drinks were nice. The room was 2-queen but not the best. The AC unit was noisy and took up room space, i didn't appreciate that. otherwise everything worked properly and looked good. cleanliness visual and otherwise

Review collected in partnership with Best Western

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful 4 night stay at the Best Western PLUS Condado Palm at the beginning of April. All hotel staff were friendly. The room was perfect for the four of us, and we were pleasantly surprised to find that we had a private balcony in our room. The breakfasts were more extensive than many included breakfasts, and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Saludos Sarah!! It's great that you were able to come down with your daughter and stay with us. Like you mentioned, we do have a lot of joggers in the Condado area. Every afternoon they ahead out onto Ashford Ave. in order to exercise. Ashford Ave. is definitely the place to be seen on while on the island. We look... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Not having stayed in San Juan before, I did my research to find the best hotel to suit my needs for a very quick business trip. Upon arrival I was pleasantly greeted by Carlos at the front desk. I did my computer work at the bar area with Pablo giving me great service and constantly checked on by Carlos. The... More 

Was this review helpful? Yes 1
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hola John, Our property is generating a very interesting mix of business and leisure travelers due to our location, value, product and service. We have very good WIFI, which is a must for the business traveler. We will definitely recognize and reward Carlos and Pablo for their attention with you. We thank you for your visit and look forward to... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent location for your stay in Puerto Rico.Ride the 53 or 21 bus which Parada is on the corner.75 cents to Old San Juan bus terminal.Walk out to Trolley stop 1 or 2 and catch Trolley for free.Brings you back to same place.Ride Bus back to hotel.NEVER DRIVE IN OLD SAN JUAN.You will only sit in traffic for hours.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

locations good, close to the beach and restaurant, the pool great, the breakfast so good, the staff very nice, very friendly, .the room and the view amazing, great parking,good.good,cleaning, close to everything

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Woburn, Massachusetts
Senior Contributor
46 reviews 46 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are starting or ending a cruise in San Juan like we did I recommend this hotel. We had a 2 room king bed on the 16th floor with a spectacular ocean view for $152 plus tax. I have reviewed many locations and really enjoyed the hotel. FYI if you have not visited San Juan before notice how many... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We arrived and checkout took forever, because only one person was available to check people in, and answer phones. The worst part of the room was the air conditioner slid into the wall that would kick off after running a short time. We were there in February, and it would not cool the room during the day. We complained 4... More 

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Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Carla, Thank you for choosing to stay with us. I appreciate your feedback, which is crucial in order to correct situations and provide the best service to our guest. I wish we could have spoken while you were on property. If I can be of assistance, please contact me directly at 787-648-8834 or Hneumann@condadopalm.com. Hopefully, we will see you... More 

Matteson, Illinois
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the best western condado April 13-17, 2015. Let me start by thanking Carlos. Upon our arrival we made arrangements to have a cake for my friend whose birthday had just passed. Not only did we have a cake but he also made sure we had balloons to make the room more festive. She absolutely loved it! Overall... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel location is excellent. The service is very good. I enjoyed the quiet bedrooms and the good taste of the decor. The continental breakfast has a varíety of choices. The hotel is at a walking distance from the ocean.

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Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Saludos Carla!! As you mentioned we are just a short skip from the beach, shops, restaurants and highlife. I am glad that you enjoyed our complimentary breakfast. We look forward to your next visit to San Juan. Please contact me directly for our best rates. I can be reached at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General... More 

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