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All 44 San Juan hotels

BEST WESTERN PLUS Condado Palm Inn & Suites

3.0 of 5 Hotel   |   55 Ave. Condado, San Juan 00908, Puerto Rico
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Ranked #10 of 44 hotels in San Juan
A recent review
5 of 5 stars reviewed yesterday
fishrodriguez San Juan, Puerto Rico
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306 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
San Juan, Puerto Rico
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Perfect for a weekend getaway. The Suites were big, they have a dining table, kitchen space, living area, a sofa bed, one bedroom, 2 TV's and one big balcony with beach view. The hotel includes a full breakfast and close to it there are dozens of restaurants to eat and some are 24 hours open. Great choice for the money.

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Smithfield, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed @ Best Western Condado before our Jewel of the Seas Southern Caribbean Cruise! From the moment we pulled up in the taxi the staff was @ our door with friendly smiles & to help with our bags! Every single person we encountered from the girls @ the desk to the assistants in the breakfast area to the bartenders..... More

Was this review helpful? Yes 2
Cincinnati, Ohio, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very friendly and the location was nice to be able to get to the beach quickly. We found out fast that the nicer part of the beach was off limits if you weren't staying at the Marriott right on the beach. We stayed on the 7th floor and at night the noise around the hotel was... More

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Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here this past weekend with my kids and I have to say I had an amazing time. Staff is extremely friendly. If I am not mistaking the Front desk agent I believe her name was Janine was amazing her friendliness and warm welcome make you feel at home. Only issued I had in my room was the bathroom... More

Was this review helpful? Yes 5
Fairview, Texas
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great pre/post cruise hotel. Cab to/from port was $17 plus $1/bag. Staff is friendly and knowledgable. Close walk (1 block) to beach and a couple more blocks to restaurants and casinos. About 1.5 blocks to Marriott for tours. Rooms are fairly large and clean, beds are comfortable, showers are hot, and A/C is cold. Breakfast was included and acceptable. Reasonable... More

Was this review helpful? Yes 6
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll start this review with the positive. This hotel is in the perfect location and is a great value because of that. Within minutes, I could walk to the beach, numerous restaurants, casinos, bars, and transportation. The hotel is clean, safe, and the staff is very friendly. The beds were comfortable in the room had plenty of space. Now for... More

Was this review helpful? Yes 2
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I actually stumbled into this hotel. After leaving another hotel that was terrible. My fiance and I checked in around midnight. We were very happy they accepted cash. The room was a good size and very clean! They offer a good selection of complimentary breakfast. It's right.across the.street from Walgreens which is very convenient and a beach right.around the corner.... More

Was this review helpful? Yes 12
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Carlos the manager and the staff were extremely professional and accommodating. We were always greeted with smiles and our room with the view was breathtaking. Having breakfast included was a great plus and fresh coffee was always available. I spoke with Carlos before coming down to PR as I was and did ask my girlfriend to marry me and the... More

Was this review helpful? Yes 14
CondadoPalm, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hola PhillyAkua, Congratulations on your engagement! I shared your review with Carlos and he was thrilled that you enjoyed the room set-up. Please let us know if your honeymoon will be celebrated in Puerto Rico and we would be delighted to assist you with your reservations. You may contact me directly at bbramsen@condadopalm.com. Always at your service, Bo Bramsen General... More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

First let me say this place is very nice and i will stay again, now we arrived around 6 pm check in is at 3 pm, room not ready. Had to wait about another 45 minutes(really). Then they dont have a parking lot (i guess they for get to advertize that), they send u to a pay lot with a... More

Was this review helpful? Yes 15
Hollywood, Florida
1 review
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here to celebrate my cousin birthday, it was our first time in Puerto Rico. Miriam Flores did our checking, she was extremely nice and courteous. When we arrived to our room it was well kept except the bathroom (we found a lot of hair in the toilet). Breakfast was nice and the pool even though is a bit... More

Was this review helpful? Yes 17
CondadoPalm, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hola paof_14, Thank you for your kind review. I am happy to read you that you had an amazing time staying with us while you attended your cousin's birthday, and that you received great service from Miriam and Jihan. I do apologize for the cleanliness of the bathroom not being up to standard. Please feel free to contact me directly... More

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Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Address: 55 Ave. Condado, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in San Juan
#6 Business Hotel in San Juan
#12 Family Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Official Description (provided by the hotel):
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 
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