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BEST WESTERN PLUS Condado Palm Inn & Suites

3.0 of 5 55 Ave. Condado, San Juan 00908, Puerto Rico
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BEST WESTERN PLUS Condado Palm Inn & Suites
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BEST WESTERN PLUS Condado Palm Inn & Suites
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500 reviews from our community

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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Foothill Ranch, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Best Western prior to a cruise. I was told to ask for a room on the upper floors because of the noise of the local discos. Actually it wasn't that noisey that night anyway, but I'm sure it was a good tip. The front desk staff was eager to please and the rooms could fit a... More 

Was this review helpful? Yes 2
Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great location, updated hotel, clean, nice pool. Service staff of a 5 star hotel.... Jihan and front desk ladies always with a genuine smile. We checked in late on a long weekend carnival party Friday...hotel booked solid ...there were some issues with our bathroom light fixture and door. Staff apologised repeatedly but hotel booked solid. Monday morning we were moved... More 

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Not your typical Beat Western. Free coffee and breakfast. Staff very pleasant. Extremely clean with great lobby. I emailed manager prior to booking, and he returned our email within 2 hours! We had a suite on the 15th floor, facing the ocean. Large balcony, great views. There is a Walgreens and cvs directly across the street. Downtown condado reminds me... More 

Was this review helpful? Yes 6
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Eric, Thank you for the visit and subsequent feedback. As you mentioned, our property is in the most vibrant area of San Juan just steps from the beach, shops and many restaurants. I am glad that you enjoyed the trip and that we were able to assist you prior to the visit. If I can be of assistance in... More 

Nanuet, New York
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a Travel Agent that travel with a group on a cruise and we decided to spend a few nights in San Juan. I pick this hotel because, we didn't want a big resort and wanted some place central also they have included free breakfast, which consist of hot side and cold side. We were taken aback with the... More 

Was this review helpful? Yes 9
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for choosing us as your pre-cruise hotel. I appreciate you noting our friendly staff and clean facilities. This year we will renovate the kitchens in our suites, our staff is extremely excited about the design plans that have been created for these. We hope to see you back again shortly. If I can be of assistance in the... More 

Contributor
17 reviews 17 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 6th time vacationing in San Juan (5th time in the Condado area which I LOVE!!!) and my first time staying at this hotel. I was initially hesitant because it was a "Best Western" but read the reviews and thought it was a great value (in particular the free breakfast) for me and my 19 year old daughter.... More 

Was this review helpful? Yes 12
St Louis, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to San Juan for a wedding and decided to stay at the Best Western when we could not get the wedding party hotel for the entire stay. This was a wonderful decision. The Best Western is only 1 block from the public beach where we were able to rent chairs and an umbrella and the hotel provided us... More 

Was this review helpful? Yes 4
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Ericka!! Thank you for the stay and review. Puerto Rico is the ideal destination for a wedding. I am sure you and your party had a blast with the festivities. Our property is on the main strip of Condado, Ashford Avenue, and only a few steps from the beach, shops and restaurants. I am glad you enjoyed the trip.... More 

Belchertown, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I know, the bathrooms are small and the hot breakfast does not have much variety, but if you use your hotel mainly for sleeping, what a value and location. It is one block from the beach (and ask to borrow beach chairs), is in an excellent location for restaurants, a 24 hour CVS right across the street (for food and... More 

Was this review helpful? Yes 4
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Saludos Jeff, Thank you for making the Condado Palm your hotel of choice in San Juan. Carlos is a very valuable Team Member and a favorite amongst our guests. I am glad that he could be of assistance. If I can be of assistance in the future, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Happy New... More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location. Clean, spacious, and good service. The price was also very reasonable. We were 11 people traveling for end of the year celebration. We had a great time!!! This hotel is located in Condado, which is a very good area in San Juan. The beach is only one block away. You can borrow chairs and towels from the hotel.

Was this review helpful? Yes 3
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Julio, Puerto Rico has the longest winter holiday celebrations. Locals being to celebrate the holidays from the beginning of December until the Fiestas de la Calle San Sebastian, which are being held this year January 15th-19th. If you have never visited the fiestas, you should make it down on your schedule. Thank you for staying with us. If I... More 

Seward, Nebraska
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family stayed at the Best Western PLUS Condado Palm Inn & Suites over Christmas 2014, and though the hotel was very pretty, it was VERY overpriced. The hotel room had almost NO light and for 4 people in the room for 2 nights we payed about 350 dollars. We were supposed to have 2 queen sized beds in our... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a quick stay here in between islands. Great location - Walgreens and CVS on either corner to pick up snacks, water, booze, towels, etc. no room service, small pool area. Breakfast is complimentary a nice fill up before the day. Conado beach is just a hop, skip, and jump away. Not a great beach but can't complain when... More 

Was this review helpful? Yes 1
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for staying with us. As you mentioned, Puerto Rico has great beach weather year round. Many of our current guests have flocked from colder locations to enjoy the warm holiday Caribbean weather. I hope you enjoyed your island hopping trip!! Henry Neumann General Manager Hneumann@condadopalm.com 787-648-8834 More 

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Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave. Condado, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#8 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
#11 Family Hotel in San Juan

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