We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Condado Palm Inn & Suites

Hotel website
55 Ave. Condado, San Juan 00908, Puerto Rico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Condado Palm Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Condado Palm Inn & Suites
Write a Review

587 reviews from our community

Traveler rating
    237
    220
    81
    36
    13
See reviews for
133
210
32
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (193)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (162)
All months
Elk River, United States
1 review
4 of 5 stars Reviewed yesterday NEW

This was a stop over destination for a single night so I wasn't expecting too much for the price. I was pleasantly surprised! The room was decorated very nicely. The beds were comfortable. The TV was high quality and so was the wireless internet. I didn't realize it was so close to the ocean. It was in an area with... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Close to the beach, Old San Juan, and the airport. Definitely recommend the tower, with a view of the beach, bay, and mountains. We loved Pablo, the bartender! We didn't use the pool, but the walk to the beach is very short, also numerous restaurants within walking distance. Very windy!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Muskegon, Michigan, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff was great, very friendly, helpful and efficient! Staff suggested places to eat that were very good! The motel has a great location with everything you might want nearby. The beach was only 2 small blocks away and was beautiful. The motel, lobby and our room very clean and attractive. Pool was very nice and private. The beds are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WILMINGTON
Top Contributor
112 reviews 112 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We flew in to San Juan at 4 am..... And took a taxi to the hotel. I had called them the day before and our room was ready for us. After a very long travel day, it was a delight to be greeted by such a friendly staff. The breakfast is outstanding, the rooms are comfortable. All the staff have... More 

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Mr. Neumann my review is delayed, as I promised you that I will write a good one for your hotel. I stayed at this hotel from February 15-21, 2015 with my husband. It was our wedding anniversary. The hotel is well located in the center of everything, one block away from the beach, bus stop across the streets to take... More 

Was this review helpful? Yes 1
Milford, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

If you're looking for a great value and get some of the "resort" amenities, I would recommend this property. The lobby and pool areas are very neat and clean. The property features a small little cocktail bar to get your night started off. The room featured two queen beds, which I was pleasantly surprised since most have two double beds.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bexley
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was good value and in a good position near the beach and bus stop for a 15 minute drive to Old San Juan. We stayed in a suite with partial sea view and it was huge with a dining area, living area, separate kitchen and bedroom area - with a large balcony. Breakfast was ok - not great -... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I came to PR for a winter vacation to celebrate our Anniversary. We choose this hotel based on other reviews and never regret. On contrary, we really enjoyed our stay there. First, some of reviewers were absolutely right - you write a General Manager, and he responds. We asked for an upgrade to a suite, and by... More 

Was this review helpful? Yes 1
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Smiley, It was absolutely a pleasure to assist you with your travel needs. I am glad that you enjoyed the suite during the anniversary celebration. We definitely look forward to having you stay at one of our suites again. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. From the Island of Enchantment, Henry... More 

Rochester, New York
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 6 nights in early Feb. 2015, getting away from the cold & snow of Upstate NY. This place is great! Good breakfast, clean rooms, a nice outdoor pool and indoor fitness center. Good TV's with many channels and clear picture. Even though we had a street side room, it was quiet. The king bed was very comfortable,... More 

Was this review helpful? Yes
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Dave!! We truly appreciate your thoughtful and complete review of our property and staff. Our staff takes a lot of pride in provide great service and facilities to our guests at the best location in San Juan, just a short skip from the beach, restaurants, shopping and nightlife. It was a pleasure to be of assistance. If I can... More 

san juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very uncomfortable bed and extremely loud noise during the night. The AC devide was leaking water the last night of my stay. I didnt have time to report it since it was the last night. Also i asked to please let me check out later than check out time and they said NO.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

535 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (199)
Viewed
Pool/beach area (23)
Viewed
Room/suite (49)
Viewed
Hotel & grounds (33)
Viewed
View from room (30)
Viewed
Bathroom (12)
Viewed
Dining (7)
Viewed
0:51
Videos (1)
Viewed
Other (44)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (310)
Viewed
Amenities (19)
Viewed
Double Queen Room (53)
Viewed
Ocean View Suite (78)
Viewed
Outdoor Pool (28)
Viewed
Restaurants and Bars (29)
Viewed
Standard King Room (44)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (5)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (11)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question