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All 47 San Juan hotels

Ciqala Luxury Suites

4.0 of 5 Hotel   |   752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
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Ciqala Luxury Suites
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92%
Ranked #3 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Brit C Chicago, Illinois
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  • Reviews (186)
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186 people have reviewed this hotel

Traveler rating
    125
    46
    11
    2
    2
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44
80
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Chicago, Illinois
Top Contributor
57 reviews 57 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location is fantastic for Old San Juan. The two bedroom we stayed in was top notch!! Beds were comfortable. The unit was huge. Breakfast was cooked to order. Parking is free, indoors and the area is well lit and spotless! The customer service is wonderful. The manager sees her job as if it is her child, if there is anything... More

Was this review helpful? Yes
Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is off the beaten path, but if you need a lot of space in your room then this is the place for you. The staff was great. Very helpful and very willing to answer any questions you might have. They provided me with maps to anything that I had questions about. Everyone was friendly and professional. We stayed... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Lovetravelplaces, Thank you so much for your time taken to share your experience in this review. We appreciate being the hotel of your choice during your short visit to San Juan, Puerto Rico. We are very happy to read that you were able to enjoy of all services included and more than honored to read that our team exceeded... More

Paris, France
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Well, the first thing I can say is that included in my reservation was a free dinner, but when I got to the hotel, hungry and exhausted the first night, I was told that there was no more dinner left (although it was probably 8pm at the time), so I guess my first impression of Ciqala wasn't great. This is... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Natafer, We appreciate you taking of your time to share your review. As written in all marketing materials and websites, our dinner is served on Tuesday and Thursday from 6:00 pm – 8:00 pm; if your arrival was passed this time, that’s why we did not have any more dinner to be served. We are sad to read that... More

Los Angeles, CA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Ciqala Luxury Suites provided one of the best vacation stays I've ever had! The Room: Our 2 bedroom, 2 bathroom suite was huge and immaculate. The beds were comfortable with fluffy pillows. The kitchen was fully stocked including a microwave, stove top, fridge, blender and a toaster. It was like being at home! We were on the 8th floor so... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear GrounUP123, It was a pleasure having you as our guests. We appreciate being the hotel of your choice during your visit to San Juan, Puerto Rico. We are glad to read that you loved your unit selection, the views from our 8th floor and that you were able to enjoy of all services that we have included to enhance... More

Greenville, Ohio
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I visited the Ciqala for our honeymoon hideaway in June 2014. We were there for a week and it was perfect! The staff was amazingly nice and very helpful. Everyone made us feel like VIPs! Our room (401) was absolutely beauitful and so clean. I loved that the hotel gave you the option on the clean green... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Brittany1014, Thank you so much for sharing your experience, all of our guests are considered VIP and it is our commitment to make you all feel at home. We are very honored to read that you loved your honeymoon surprise, it was a detail from us for selecting our hotel for your honeymoon hideaway. We are also glad that... More

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiance and I stayed at Ciqala in February and had to stay here again. The breakfast? AMAZEBALLS!...The staff? AMAZEBALLS!...The bed? So freakin' comfortable!...and the room? Quadruple AMAZEBALLS!. We stayed in the presidential suite and let me tell you...It was pretty presidential. Spacious, cozy, AC worked like a charm, and we had 2 bathrooms. As a couple on a vacation..sometimes... More

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Micela1010, We are truly happy to read that your experiences with us were both amazing. We appreciate being the hotel of your choice during your visits to Puerto Rico and are very honored to read that you will continue staying with us during all future travels. We are happy to read that our entire team made your stay very... More

Texas
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a family vacation, my husband, granddaughter, daughter and self. We were here for 5 nights. From the moment we arrived we were made to feel as if we were the most important guests they had and it did not stop. Atmosphere, accommodations, service and breakfast were outstanding, We rented a car so the central location was a perfect... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Albus123, Thank you for making CIQALA your home during your family vacation in Puerto Rico. It is always an honor to read from our guests about them feeling at home and even more to read that your overall experience from arrival to departure was outstanding. We are also happy to read that our Sandra and the entire team work... More

Bunker hill ks
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

my wife and I went to Puerto rico for your 16th anversre I found this place on the internet the pichers are good we got there taxi to the ciqala. it was good we went in side we were greeted with open arms. were room was the president suite room 502 was so clean and you felt at home.we did... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Jay T, We are very honored to read that you felt at home while visiting. This is exactly our main commitment. We are very happy to read that you were able to enjoy of all services included on your stay and that our Lola, Johannis and Daniel exceeded your expectations with great services and attention. Thanks so much for... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic! And the store next door was so convenient. Loved the tub! Well worth the price, and it was much cheaper than the leading competitors. I would stay there again and again. I will highly recommend it to anyone who ask.

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Stacie B, Thanks so much for taking of your time to share your experience via this review. We appreciate being the hotel of your choice during your visit to San Juan, Puerto Rico. Thanks so much for recommending our hotel to everyone, we are glad to read that you enjoyed your stay with us and that you loved our... More

Helena, AL
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights. The room was clean, the air conditioning was great, and the staff was wonderfully helpful and enjoyable. Plus breakfast was awesome! They had other free things to take advantage of but we didn't have time. They were working on the pool on the roof, which looks like it will be beautiful. We might have... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Leigh710, Thanks so much for choosing us during your two nights visit in San Juan. It is always an honor to read reviews about how our team does. Customer service is our main commitment and it is a pleasure for us to make our guests feel at home. We are happy to read that you loved breakfast and we... More

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Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ciqala Luxury Suites 4*
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Also Known As:
Ciqala Hotel San Juan

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites
Hotel Style
#2 Luxury Hotel in San Juan #2 Romantic Hotel in San Juan #2 Family Hotel in San Juan #5 Business Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Superior Rooms – One queen size bed, microwave oven, small refrigerator, coffee maker withComplimentary coffee, HDTV and private bathroom.One Bedroom Suites – One king size bed in master bedroom, microwave oven,small refrigerator, coffee maker with complimentary coffee, HDTV and private bathroom with jaded tub.Two Bedrooms Suites - One king size bed in master bedroom, one full size bed in second bedroom,microwave oven, small refrigerator, coffee maker with complimentary coffee, HDTV and 2private bathrooms with jaded tub in master bathroom.One Bedroom Presidential Suite – One king size bed, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and private bathroom with jaded tub and HDTV.Two Bedroom Presidential Suite - One king size bed in master bedroom and 1 queen size bed in room additional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.Three Bedrooms Suites - One king size bed in master bedroom and 1 queen size bed in each roomadditional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.All suites include daily full Breakfast, Native Puerto Rican dinner every Tuesdays and Thursdays, access to our fitness room, wireless high speed internet and parking. ... more   less 
Number of rooms
17

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