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Ciqala Luxury Suites

4.0 of 5 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
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Ciqala Luxury Suites
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Ciqala Luxury Suites
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261 reviews from our community

Traveler rating
    174
    65
    15
    5
    2
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55
122
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jessup, Maryland
Top Contributor
67 reviews 67 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars NEW

Our group of 4 stayed at Ciqala Luxury Suites one night before embarking on a cruise out of San Juan. We were in a two bedroom suite on the eighth floor. The staff was very friendly, the room was clean, and the breakfast was good. There was a wait to eat breakfast, but eating on a balcony with beautiful weather... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear dsnyfan08, We appreciate your review about your stay and also appreciate being your home during your visit to our destination with your group of four people. We are glad to read that you enjoyed your stay with us. Our team goes the extra mile to surpass everyone’s expectations making them feel home from the moment of check in to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The people the place the rooms the service everything about this hotel is great clean rooms were what what was advertised beautiful there's a 24hour convenient store a few feet away from the hotel that gets a little noisy but my stay was great..

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear DaTruthIs, Thanks so much for your amazing review, we appreciate being the hotel of your choice during your choice during your visit to our destination. It is truly an honor for us to read that you enjoyed your stay with us and that everything from place to service, from service to room and everything about us was exactly what... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved everything about this hotel.... I booked that Ciqala after months and months of research. I was looking for a place to stay for the night before a 7 day cruise. The rooms were exactly as pictured and described online. From the moment I spoke with Daniel on the phone to discuss our arrival and asknow him a million... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Aprillove206, Thanks so much for sharing such a rewarding review. It is truly an honor for us to read that you enjoyed your stay and that everything was just as expected from the moment that you call to discuss your reservation to the check out time. Our team members work very hard to go above and beyond everyone’s expectations... More 

Haliburton
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed two nights prior to a cruise late January and the hotel was clean and the staff was extremely courteous and helpful. The breakfast that was included was very good and a 'step above' what you would expect in a breakfast that is included in the price per night.

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear HaliburtonBill, Thanks so much for rewarding us with this amazing review; we appreciate being the hotel of your choice during your two nights visit prior to your cruise trip in January, we are glad to read that you enjoyed your stay with us and most of all that our team members were extremely courteous and helpful. We have passed... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great room. Very spacious. Clean. Very comfortable bed. Only downside was loud fan by the head of the bed. Breakfast is complimentary every morning and very filling. Would come back here and will definitely recommend this place to friends. All around great experience. We stayed here for two nights then St Regist Bahia beach for two nights...had a better time... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Jehad A, Thanks so much for rewarding us with an amazing review, we truly appreciate being your home during your two nights in San Juan. We are glad to read that you enjoyed your stay with us and that you found your Suite very spacious, clean as well as that you rested well at our very comfortable bed. We... More 

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I never write review but felt the need to after staying here. All the positive reviews that I read did not even live up to how great this place really was. This place was amazing, even better than advertised. I'm already looking forward to my next trip to San Juan and I will definitely be staying at Ciqala again. I... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Moshe L, Thanks so much for providing us with this amazing review. We are glad that you did not only believed what you read but took our words and saw for yourself. We are very happy to read that your experience with us was another great story to share and that we went the extra mile once again. It... More 

Columbus, Nebraska
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Ciqala on two different nights in January. The first night was a layover before a next day flight to Dominica and the second was a layover before our flight home two weeks later. On both occasions, we were greeted warmly by the front desk staff and checked in very quickly and efficiently. We... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Daterry, Thank you for taking of your time to provide us with this amazing feedback. Our team works very focused on delivering the best quality of service to make sure everyone feel at home, they truly love going out of their way to ensure everyone is happy. We are honored to read that you were very happy with the... More 

Taber, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and i were travelling with another couple that were friends of ours. We were going to stay in San Juan for a few days and then board a cruise ship. We flew into San Juan later in the evening, and when we got into the taxis and started driving we noticed that we were driving past all of... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Mitch H, Thanks so much for providing your feedback in this review. We have passed along your praises to our team members and they said they that they figure out what makes everyone happy as we have the best guests! We are glad we changed your expectations about our location, Miramar is the second historic zone in downtown San... More 

Frederick, Maryland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Typically I opt for the least expensive hotel I can afford. On a recent trip to San Juan Puerto Rico I decided to go a little more upscale, based on trip advisor reviews. I can say I wasn't disappointede at all. I thought the Ciqala Luxury Suites were exactly that- luxurious and large. The living room and kitchen areas are... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear mitchmg, Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We are very honored to read that we not disappointed, that we exceeded your expectations and that you truly enjoyed your stay with us. We are glad to read that you loved your Suite as well as the... More 

Detroit, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Ciqala Luxury Suites for Super Bowl weekend. My fiancé arrived to San Juan before me and was staying at nearby hotel. She had a horrible experience at the larger chain hotel. We changed to Ciquala after reading the reviews. We stayed on the penthouse level? The entire staff from lobby to maintenance to bell hop to... More 

Was this review helpful? Yes 4
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Marlon B, Thanks so much for this amazing review. We appreciate your comment and thorough review. We are sorry to read that you had a bad experience at another hotel, furthermore we also feel happy and rewarded to read that we were able to change your expectations about our destination which is completely priceless to us. Thanks so much... More 

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Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 17
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Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
#3 Family Hotel in San Juan
#6 Business Hotel in San Juan

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