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All 47 San Juan hotels

Ciqala Luxury Suites

4.0 of 5 Hotel   |   752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
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Ranked #3 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
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  • Reviews (200)
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200 people have reviewed this hotel

Traveler rating
    133
    52
    11
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    2
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44
90
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Vero Beach, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just came back home yesterday (so unfortunate) because we would have loved to stay longer in this awesome hotel. We booked the presidential suite through expedia 3 weeks before we decided to go on vacation and I'm glad we did. From the hospitable reception we received, free hotel parking, accommodating staff, friendly workers, complimentary home cooked... More

Was this review helpful? Yes
Newark, NJ
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I begin... I've never been so happy with the service and staff at a hotel then I was here. From the very beginning it was an AMAZING experience! My Husband and I were greeted by Supervisor Sandra Cruz! (Oh Sandy you are the best of the best)! Sandra was such a delight and very welcoming, she talked to... More

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Chidesha, Thank you so much for taking of your time to share this review. It was an honor to be the hotel of your choice during your visit to San Juan, Puerto Rico. We are very happy to read that you were able to enjoy of all services that we have included to enhance our guests experience and that... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I totally forgot to write a review after staying here this past january. I was looking into staying here again this january before a cruise. It was a perfect start to our honeymoon :) We are planning to do almost the same thing for our 1 year anniversary. We didnt even say it was our honeymoon they had just actually... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Andrea D, It was an honor having you as our guests. We appreciate being the hotel of your choice during your honeymoon getaway in San Juan, Puerto Rico. It is also a pleasure to read that you enjoyed your stay with us as well as breakfast every morning and our lovely views of Miramar. Thank you so much for... More

Denver
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night at Ciqala but were very pleasantly surprised at how lovely it is! Our room was 801. It was spacious and nicely decorated and the bathroom was fantastic. The kitchen was well equipped also. The concierge on check in was so helpful and gave us two recommendations for dinner. We chose Casita Miramar, which was conveniently... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Slhild7170, Thanks so much for choosing our hotel as the place to stay during your one night stay with your couple in San Juan, Puerto Rico. We are glad to read that you enjoyed your stay with us. We are also happy to read that you had an excellent experience at the suggested restaurant as well as that our... More

London
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We just came back from our vacation in Puerto Rico. We had room 202 which was great size. The bed is very comfortable as well living room couch and dining room. Kitchen is amazing. Its fully equipped with top of the line appliances. We didnt cook however if you plan on cooking there is everything you need. Breakfast is delicious... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Milii, We appreciate you taking of your precious time to share your experience in this review. We appreciate being the hotel of your choice during your visit to Puerto Rico. We are very happy to read that you and your couple had an great stay with us, it is also great to read that you were able to enjoy... More

Coweta, Oklahoma
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed August 1-3 at this hotel. When we arrived we asked about the tropical storm we had heard about on the plane. Lola the manager made us feel that all precautions had been taken just in case the storm materialized. The room we had was 701 right across from the fitness center. We found the room very quiet the... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear 1gardengirl, Thanks so much for taking of your time to share your review with us. We appreciate being the hotel of your choice during your visit to San Juan, Puerto Rico. We are very honored to read that our team and General Manager Lola exceed your expectations with great services and attention as well as that you felt safe... More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello Adam and I stayed here for our honeymoon for 4 nights and the hotel was very nice, I can't wait to see it when the pool is done. They are doing a roof top pool which should be finished around October. I think this will be a big plus. Our only complaint and the biggest downfall is the noise... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Amanda and Adam, It was a pleasure having you as our guests. We are glad to read that you enjoyed your stay with us. We appreciate being the hotel of your choice during your honeymoon in San Juan, Puerto Rico. Our Infinity edge pool will be an additional facility that we are adding to enhance our guests experiences and... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friends and I visited to celebrate my sisterfriend's 40th birthday. A beautiful hotel. Perfect location if you don't want to be in an exclusively touristy location. We had a rental car, which I highy recommend. The rental car makes it a lot easier to get around. The airport, the beach, and Old San Juan are not far by car.... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Kim M, It was an honor having you as our guests during your visit to celebrate your friend’s Birthday. Thank you for making our hotel the place of your choice during your stay in San Juan, Puerto Rico. We are glad to read that you were able to explore around and notice how close we are to main attractions... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Lovex this hotel. It's so confy that you feel like home. The staff is so nice. The breakfast is so homey. The cooks are great. Love it in every way. The room is beautiful and comfy they even have robes for you to use. Definitely worth the price. I can't wait until I go back again.

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Oly S, We take this opportunity to thank you for making CIQALA your home away from home during your visit to our San Juan, Puerto Rico. All guests are very important to us, this is why we love to go that extra mile to make sure everyone leaves with a great story to share with others. We are glad... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I visited Ciqala July 29th-Aug 1st. The hotel is nice with a low number of rooms which allows for the staff to pay close attention to each guest. Two things:1. I wish we were on the beach but the beach wasn't far. 2. The pool was being renovated in the middle of summer. 《:(》

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear E B, Thanks so much for making CIQALA the hotel of your choice during your visit to San Juan Puerto Rico. We are glad to read that you enjoyed your stay with us, and that you loved the attention and services received. We are not on the beach but it is within 5 minute drive from our hotel, this... More

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Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ciqala Luxury Suites 4*
Reservation Options:
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Also Known As:
Ciqala Hotel San Juan

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites
Hotel Style
#2 Luxury Hotel in San Juan #2 Family Hotel in San Juan #2 Romantic Hotel in San Juan #4 Business Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Superior Rooms – One queen size bed, microwave oven, small refrigerator, coffee maker withComplimentary coffee, HDTV and private bathroom.One Bedroom Suites – One king size bed in master bedroom, microwave oven,small refrigerator, coffee maker with complimentary coffee, HDTV and private bathroom with jaded tub.Two Bedrooms Suites - One king size bed in master bedroom, one full size bed in second bedroom,microwave oven, small refrigerator, coffee maker with complimentary coffee, HDTV and 2private bathrooms with jaded tub in master bathroom.One Bedroom Presidential Suite – One king size bed, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and private bathroom with jaded tub and HDTV.Two Bedroom Presidential Suite - One king size bed in master bedroom and 1 queen size bed in room additional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.Three Bedrooms Suites - One king size bed in master bedroom and 1 queen size bed in each roomadditional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.All suites include daily full Breakfast, Native Puerto Rican dinner every Tuesdays and Thursdays, access to our fitness room, wireless high speed internet and parking. ... more   less 
Number of rooms
17

Questions & Answers

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13 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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