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All 44 San Juan hotels

Ciqala Luxury Suites

4.0 of 5 Hotel   |   752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
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Ciqala Luxury Suites

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Ranked #4 of 44 hotels in San Juan
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Catlady04 Catlady04
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147 people have reviewed this hotel

Traveler rating
    96
    38
    9
    2
    2
See reviews for
35
60
3
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Catlady04
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here 4 nights this month with my family (3 adults, 1 child). We used the 10% off deal and for the price and value, you can not beat it with any other hotel in San Juan especially if you have 3 or more people. The room is beautiful and large like an apartment. We stayed in Room 602,... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Catlady04, We are very happy to read that you enjoyed your stay with us as well as the size of the unit for your party of 3 adults and 1 child and that you feel at home during your 4 nights stay. We also appreciate being the hotel of your choice during your visit to San Juan, Puerto Rico.... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We only stayed one evening, but thoroughly enjoyed the accommodations. Our Presidential Suite (102) was extremely well appointed and very tidy. Staff provided fabulous friendly service. We highly recommending Ciqala to anyone.

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Milesfromu77, Thanks you for choosing our hotel as the place to stay during your visit to San Juan, Puerto Rico. It was an honor having you as our guests and truly love to read that you enjoyed your stay with us as well as that your Suite was very well appointed and very tidy. Our staff always work the... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I really liked the newly remodeled place that is like a luxury apartment. with a kitchen. I also liked the nice staff and cook who makes your breakfast to order. But it is in a not so good neighborhood and a noisy coffee shop or convenience store next door where there was loud talking and music playing all night and... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Loveafamily, It was a pleasure to serve you and having you stay as our guest. We are glad to read that you liked our units and services provided, especially our staff assisting you as a family member visiting home. Customer services is part of our main commitment. In regards to your comment about our next door neighbor, we are... More

Ithaca, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at this hotel. The staff is very helpful and the location is not as bad as mentioned in other reviews. In fact it is even better than Sheraton since this hotel is closer to the restaurants. Free breakfast and dinner is offered. However the hotel itself is more like an apartment.

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Abenoy, It was a pleasure for us to have you as our guests. We are honored to be the hotel of your choice during your visit to our island. We are glad to read that you enjoyed your stay with us, that our staff was very helpful with you and that you were able to notice that our location... More

New York,NY
Top Contributor
181 reviews 181 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at alot of places and this place had the BEST staff EVER. I would say we encountered about 10 of the staff and all made us feel so welcome and seemed like they loved their job. Free breakfast made to order was always delicious. Only thing i didnt like was the shower. But who can complain about that... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear StefMillz, We are very honored of being the hotel of your choice during your visit to our San Juan, Puerto Rico. It is very rewarding to read about the services that we are delivering as a team, we do love our jobs and value our guests, this is why we enjoy creating memorable experiences making them feel at home.... More

East Orange, New Jersey
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was responsible for booking a room for two NFL players being their manager. I come from New Jersey, one came from San Diego the other player came from Denver. The pressure was on but the Ciqala suites made me look like a genius. We arrived and was greeted by the most amazing staff. The General Manager Lola is a... More

Was this review helpful? Yes 4
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Akeem C, Thanks so much for sharing your review, we appreciate being the hotel of your choice during your first visit to our island. It is deeply an honor to know that you are beyond pleased and that you are very satisfied with your selection. It is always a pleasure to read about our team exceeding our guests expectation... More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a terrific stay here. From the moment we pulled up and the opened a private garage for us, to the fantastic service at check-in, to our pleasant surprise at the beautiful suites we rented. The suites were large, very clean, and well equipped. They looked fairly new as well. We were in a suite on the penthouse floor... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Bluepig1, It is an honor for us to read that you enjoyed your stay with us from the moment you pulled up and we opened the parking gates to your arrival to your Suite. Our property is two years old under constant maintenance to keep it as new. It is always great to read from our guests about our... More

Norman, OK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a week at Ciqala and enjoyed every moment of it. The staff, Daniel, Natalia and Itzia, are amazing. They made us feel so welcomed and happy to do whatever they could to make our stay more comfortable. They always greeted us, asked us if everything was okay with our room, cheerfully called cabs for us and told us... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear LindaBusyLady, It was an honor having you as our guests, thanks so much for choosing CIQALA as the hotel to stay during your one week stay with your husband and friends here in Puerto Rico. We are truly glad to read that our Daniel, Natalia and Itzia made your stay wonderful with excellent service and recommendations. All customers are... More

Austin, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Saludo, My family and I had a wonderful stay at the Ciqala Suites while in San Juan. We were in the two bedroom Presidential suite on the 5th floor. It was ridiculously large, offering excellent views of the city and a great floor plan. The only small negative was that the balcony door was locked for "insurance purposes" and not... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear SailorDrew, Thanks so much for taking of your time to share you review. We are truly honored to be the hotel of your choice while visiting San Juan, Puerto Rico. It is simply fantastic to read that you and your family had a wonderful stay with us, that you were able to experience all services that we have included... More

New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just returned about a week ago from a much needed vacation at this lovely hotel and feel as if I left my heart at this place. My fiancé and I genuinely enjoyed our stay there. We had a large suite with a separate tub & shower, large closet ,kitchen & laundry room. Everything looked just like the pictures. No... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Bre, Thank you making CIQALA the hotel of your choice during your very much needed vacation in San Juan, Puerto Rico. It was truly an honor to have you and your fiancé as our guests. We are glad to read that our team members as well as Daniel and Natalia exceeded your expectations with great service, and also to... More

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Additional Information about Ciqala Luxury Suites

Also Known As:
Ciqala Hotel
Ciqala Hotel San Juan
Address: 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites
Hotel Style:
#2 Luxury Hotel in San Juan
#3 Family Hotel in San Juan
#4 Business Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ciqala Luxury Suites 4*
Official Description (provided by the hotel):
Superior Rooms – One queen size bed, microwave oven, small refrigerator, coffee maker withComplimentary coffee, HDTV and private bathroom.One Bedroom Suites – One king size bed in master bedroom, microwave oven,small refrigerator, coffee maker with complimentary coffee, HDTV and private bathroom with jaded tub.Two Bedrooms Suites - One king size bed in master bedroom, one full size bed in second bedroom,microwave oven, small refrigerator, coffee maker with complimentary coffee, HDTV and 2private bathrooms with jaded tub in master bathroom.One Bedroom Presidential Suite – One king size bed, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and private bathroom with jaded tub and HDTV.Two Bedroom Presidential Suite - One king size bed in master bedroom and 1 queen size bed in room additional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.Three Bedrooms Suites - One king size bed in master bedroom and 1 queen size bed in each roomadditional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.All suites include daily full Breakfast, Native Puerto Rican dinner every Tuesdays and Thursdays, access to our fitness room, wireless high speed internet and parking. ... more   less 
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