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Ciqala Luxury Suites

4.0 of 5 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
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Ciqala Luxury Suites
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Ciqala Luxury Suites
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213 reviews from our community

Traveler rating
    141
    54
    13
    3
    2
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48
94
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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San Antonio
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was a last minute extension of our stay in Puerto Rico.I found the Ciqala and was so pleasantly surprised with our 1 night that we wished we would have stayed here longer. Dinner And breakfast included made it an even better value. Very nicely furnished and decorated unit.

Was this review helpful? Yes
Toledo, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at Ciqala for mine and a friend's 40th birthday party. The rooms looked just as pictured and were very nice and clean. Location was good, as we were able to get to everything by cab or walking. The neighborhood was not as bad as other reviews had suggested and overall we felt very comfortable in the area. It was... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Wheele2014, Thanks so much for taking of your precious time to share your experience in this review. It was an honor for us to have your group staying with us and we are very happy to read that you were able to notice that our location is safe as well as closed to all local attractions. In regards to... More

Greenville, North Carolina
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I thought that this place was going limit what we do in San Juan because it was not near the water, however it did not. The room we stayed in was the three bedroom Presidential Suite, it was amazing. I especially like how all the mini bar items are $1-$5. So, I can actually eat the stuff in the fridge... More

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Lana2011, It was a pleasure having you as our guests, thank you for making CIQALA your home away from home during your visit to Puerto Rico. We are very glad to read that our location did not limit your fun plans and that you were able to notice how strategic it is. We are also glad to read that... More

Atlanta
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

First I'll start with the Pros: 1. Large "Presidential" suite 2. Next door 24 convenience store 3. Comfortable bed 4. Cheap minibar 5. Free Breakfast 6. Free dinner on certain nights 7. Close to restaurants and not too far from a Walmart 8. Indoor parking 9. The staff are polite 10. Free wifi Now for the Cons: 1. No pool... More

Was this review helpful? Yes 5
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear str8foward, Thanks for taking of your time to share your review. We appreciate being the hotel of your choice during your visit to Puerto Rico. In regards to your cons comments, we are currently not promoting our pool, what we are currently promoting is our complimentary beach shuttle to/from the Condado Beach; we are so excited and are very... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The presidential suite was everything I expected and a bit more. The manager Lola, and her staff were phenomenal! I would recommend CLS to anyone, especially if you are traveling with kids and family. The hospitality was above and beyond my expectations. The breakfast was great and cooked to order! Can't say enough good stuff about this place!!

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Yvette D, Thank you for making CIQALA your home during your visit to San Juan, Puerto Rico. It was an honor having you as our guests and are very delighted to read that you found what you expected and a bit more. It is always rewarding to read about our team members exceeding our guests expectations; our Manager Lola... More

Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 2 nights in a lovely big suite. Very pleased with room and facilities. It was quiet which is what we needed to recover from our jet lag. Breakfast was not to our taste and difficult to get English tea which was a shame. We walked around the area and found the maps provided very useful as the surrounding... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Louise T, We take this opportunity to thank you for taking of your time to share your experience in this review. We are very glad to read that you love your suite and that our team members were very helpful, all guests are very important to us and this is why we love exceed everyone’s expectations as part of... More

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ciqala is one of the best places I have ever stayed. They give you made to order breakfast. Happy hour every night. Dinner on Tuesday and Thursday (free). The rooms are beautiful. The staff is above and beyond helpful. All of the are super. They did my laundry for me. There was nothing that they wouldn't do to make you... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Celeste S, Thank you for making CIQALA your home during your visit to Puerto Rico with your Friends. It was genuinely an honor having your as our guests and even more to read that your stay was one of the best one that you ever had, that our team members exceeded your expectations going above and beyond your expectations.... More

Houston, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our suite was large, clean and modern. It included a stackable washer/dryer which was helpful after the beach. The free breakfast is made fresh to order. The facility had an attached parking garage. The staff was extremely helpful and friendly. They helped us book a kayak and a snorkeling excursion. They offer a free shuttle to/from Condado beach and even... More

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Dawn R, Thanks so much for making CIQALA your home while traveling to San Juan, Puerto Rico as a couple. We are very honored to read that our team members exceeded your expectations with great service and assisted you with things to do during your stay including your experience with our shuttle service. We are also glad to read... More

Lantana, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just got back from a week stay at Ciqala and I must say it was a overall good experience. We had a 3 bedroom suite on the first floor which was HUGE,clean and very modern. We traveled with family so there was more then enough space for a group of 5, even more if needed since it is practically... More

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear NikkiNicole88, Thank you so much for making CIQALA your home during your visit to San Juan, Puerto Rico. We are glad to read that you loved your suite while staying with your family as well as breakfast every morning. In regards to dinner, we are very impressed as it is the first time we read from someone we did... More

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed at cuqala and that was a bad experience. First of all there was a problem with the reservation, so we decided just to go and see if they have accomodation, then the following happende. 1 the lady at the feont desk asked who give us pwrmission to come without a reservation. A rather rude welcome to a guest,... More

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Ria, As previously informed on the letter sent to you upon you left our hotel, we are apologizing for any inconveniences caused during your stay at our hotel. Here we kindly send you a copy of the letter. Thank you for choosing our hotel during your visit to San Juan, Puerto Rico. We highly appreciate being the hotel of... More

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Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Miramar, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 17
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Also Known As:
Ciqala Hotel San Juan

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