We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ciqala Luxury Suites

Certificate of Excellence
Hotel website
752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Offers & Announcements
Book Direct
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ciqala Luxury Suites
Professional photos View all
Browse nearby
Ciqala Luxury Suites
Add Photo Write a Review

317 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    216
    76
    18
    5
    2
See reviews for
68
149
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (103)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (78)
All months
West Palm Beach, Florida
1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The apartments in this hotel are to die for. I took my best friend as a gift. I gave her the master bedroom and she loved it. The bathroom contained a jacuzzi tub with a tv above it. She had a 42 inch lcd tv, a desk and chair and a separate cushiony chair for sitting and reading if she... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Gentry B, We are honored to read your review about the wonderful stay you had with us while traveling with your best friend. We are glad to read that you enjoyed your stay with us and that you were happy with your accommodation selected as well as you were able to explore beyond our location. We are also glad... More 

Bridgeport
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here one night at the start of a conference. We were in a presidential suite with my kids and parents. The room was exactly what you see online. Rooms were clean, kitchen well stocked with dishes etc. check in was easy. Staff was very accommodating as we arrived early. Breakfast was great! The gym was 3 machines in a... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear jpsunshine99, We appreciate being the hotel of your choice during your visit to our enchanted island with your family. We are glad to read that you found exactly what you saw online. We work very hard to keep our units clean and as new for our guests. We are glad to read that our team members were very accommodating;... More 

Dallas, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night in the Presidential Suite at the hotel as we prepared to transition to Vieques the next day. I believe this was an upgraded room. So, due to a late arrival (almost midnight) and an early departure, we chose this hotel based on price. First of all, we did not have to pay for parking as the... More 

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear professor310740, Thanks for taking the time and sharing your impression with us and many other travelers. We are happy to hear, that you have enjoyed your stay with us while traveling with friends. We are glad to read that you enjoyed breakfast, love the prices on your mini bar and safe parking money as in San Juan costs over... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My fiancé and I stayed here for a week. We rented the presidential suite with 3 bedrooms, a huge kitchen, living room and even a laundry room . The staff was very attentive and he breakfast was very good with lots of choices to pick from. I wish that this hotel was in Isla Verde next to the beach but... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Sophia d, Thanks so much for choosing our hotel during your visit to our destination for one week. We are honored to read that you enjoyed your stay with us and that you were happy with your accommodation selected. We always work the extra mile to make sure our guests feel at home, we are happy to read that... More 

Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at the Ciqala was a great experience. I would definitely stay here again and recommend it to anyone. The location is in the middle of a residential area, but only a few blocks from several very nice restaurants, Wal-Mart and drug store. The lobby area is small, but the actual hotel suite was very spacious.There is full size kitchen... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear LetsTakeATripNow, Reading your review is like receiving an amazing reward. Thanks so much for your kind words and for highlighting how much our friendly team members and your accommodation exceeded your expectations. We are also glad to read that you enjoyed your stay with us, breakfast every morning and that you were able to explore around within our location... More 

Kitchener, Ontario, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel for our last night. Wish we booked every night here. Hotel was priced right. Staff was amazing - Upgraded us to a nicer room :). Prices are amazing compared to other hotels for the mini bar - $1 for pop, water ect. Free drinks on the patio bar a nice touch at night.

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Daryl W, Thanks for your kind words and compliments, we are happy to hear, that you have enjoyed your time with us. Thanks so much for highlighting the excellent service provided by our team members, they always team up efforts to make sure everyone feel at home and leave with a memorable experience to share. We look forward to... More 

Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A group of females (10) travel to celebrate my wedding from NYC, Washington DC, & Florida. The hotel has more a boutique style. We rented two suites; a two and three bedroom. The rooms where very spacious, the beds comfortable, rooms very clean, the kitchen, dinning and living room was the perfect size to host a big group like ours.... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear PRNichole, We want to thank you for choosing our hotel while traveling with your friends in celebration for your wedding. We are glad to read that you enjoyed your stay with us, that you loved your Suite as well as breakfast every morning. Our rooftop terrace and pool bar is our newest facility that we have added to enhance... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked our PR trip early. I did a lot of homework on the many different hotel options. With Ciqala, the reviews that maybe concerned me some were about the neighborhood and surrounding areas. I wanted to give everyone our perspective on it, being the picky people that my wife and I are and with two children tagging along. This... More 

Was this review helpful? Yes 5
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear roger i, Thanks so much for taking of your time to share your experience in this very rewarding review. We are very thankful with you for choosing our hotel and experiencing your own story. Your review is a very valued reward as you found exactly what we want everyone to find, a real memorable experience. We are glad that... More 

Cape Coral, Florida
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I had been working extremely hard this past 2 months and NEEDED to just get away. The top 3 criteria for me when looking for a property are 1) Safety 2) Cleanliness / size of room and 3) Friendliness of staff. Initially, I was a bit concerned about a few of the posts concerning it's location but... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear CaptainBigD2013, Thanks for choosing our hotel during your escape vacation to our destination. We are honored to read that you were able to chillax (chill and relax) as needed. It is truly rewarding to read that our team members exceeded your expectations and assisted you with everything needed during your time with us, I have extended your gratitude to... More 

Myrtle Beach, South Carolina
Level Contributor
122 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ciqala Suites is the best hotel we have ever stayed in. ALL of the employees were fantastic, the room was clean and fresh, the bed was extremely comfortable, the breakfast was delicious and we loved every minute of our stay. The pool deck is a wonderful place to hang out after a long day at the beach. The hotel offers... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Heatherbgale, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you and your family have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. It is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

487 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (226)
Viewed
Pool/beach area (11)
Viewed
Bathroom (25)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (99)
Viewed
View from room (1)
Viewed
Dining (16)
Viewed
Family/play areas (1)
Viewed
Other (60)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (207)
Viewed
Amenities (35)
Viewed
Deluxe Suite (25)
Viewed
Presidential Suite (49)
Viewed
Restaurants and Bars (13)
Viewed
Studio Luxury Suite (49)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Pool/beach area (1)
Viewed
Room/suite (25)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.7 mi away
Condado Vanderbilt Hotel
Condado Vanderbilt Hotel
#1 of 45 in San Juan
4.5 of 5 stars 396 reviews
2.2 mi away
La Terraza de San Juan
La Terraza de San Juan
#3 of 45 in San Juan
4.5 of 5 stars 423 reviews
2.3 mi away
Hotel El Convento
Hotel El Convento
#2 of 45 in San Juan
4.5 of 5 stars 2,010 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Doubletree by Hilton San Juan
0.3 mi away
Hyatt House San Juan
Hyatt House San Juan
#4 of 45 in San Juan
4.5 of 5 stars 162 reviews
0.6 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 45 in San Juan
3.5 of 5 stars 3,304 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay