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Ciqala Luxury Suites

Certificate of Excellence
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752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
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1 room 1 guest
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Ciqala Luxury Suites
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320 Reviews from our TripAdvisor Community

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Traveler rating
    218
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Milton, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked our room months before hand in the hope that we would be getting a good room. The reviews looked great and we were looking forward to an enjoyable stay. On arrival we were then told that there was some construction on the floor below us but it wouldn't affect us. When we got into our suite I noticed... More 

Was this review helpful? Yes
New Windsor, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we booked a presidential suite at this hotel and couldn't be happier. the garage is free parking and has 24 hr security. no one gets in or out of the hotel or parking lot without the security guard letting them. the management and staff couldn't have been nicer. you have questions, they have answers. my fiancee Maria had lots of... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear gary18123, Thank you very much for your kind note and for highlighting our service. We spend a lot of time on special training to optimize personalized service and selection of talents. Therefore, it is a pleasure to read that you enjoyed the encounters with our team. We will certainly recognize them for their great efforts to make you stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for 7 days. We booked a 1 bedroom with 2 bathrooms. Our room was clean and it had a kitchen and livingroom. The service was good. Breakfast has good. The pool is small. This hotel is centrally located to everything.

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Orshum F, Thanks so much for taking of your time so share your experience in this review. We are honored to read that you enjoyed your stay with us, we appreciate you making CIQALA your home during your seven days visit to our destination. Thanks so much for praising our services, our team works hard to go the extra... More 

West Palm Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

The apartments in this hotel are to die for. I took my best friend as a gift. I gave her the master bedroom and she loved it. The bathroom contained a jacuzzi tub with a tv above it. She had a 42 inch lcd tv, a desk and chair and a separate cushiony chair for sitting and reading if she... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Gentry B, We are honored to read your review about the wonderful stay you had with us while traveling with your best friend. We are glad to read that you enjoyed your stay with us and that you were happy with your accommodation selected as well as you were able to explore beyond our location. We are also glad... More 

Bridgeport
Level Contributor
137 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed here one night at the start of a conference. We were in a presidential suite with my kids and parents. The room was exactly what you see online. Rooms were clean, kitchen well stocked with dishes etc. check in was easy. Staff was very accommodating as we arrived early. Breakfast was great! The gym was 3 machines in a... More 

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear jpsunshine99, We appreciate being the hotel of your choice during your visit to our enchanted island with your family. We are glad to read that you found exactly what you saw online. We work very hard to keep our units clean and as new for our guests. We are glad to read that our team members were very accommodating;... More 

Dallas, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 20, 2015

We stayed one night in the Presidential Suite at the hotel as we prepared to transition to Vieques the next day. I believe this was an upgraded room. So, due to a late arrival (almost midnight) and an early departure, we chose this hotel based on price. First of all, we did not have to pay for parking as the... More 

Was this review helpful? Yes 5
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear professor310740, Thanks for taking the time and sharing your impression with us and many other travelers. We are happy to hear, that you have enjoyed your stay with us while traveling with friends. We are glad to read that you enjoyed breakfast, love the prices on your mini bar and safe parking money as in San Juan costs over... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

My fiancé and I stayed here for a week. We rented the presidential suite with 3 bedrooms, a huge kitchen, living room and even a laundry room . The staff was very attentive and he breakfast was very good with lots of choices to pick from. I wish that this hotel was in Isla Verde next to the beach but... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Sophia d, Thanks so much for choosing our hotel during your visit to our destination for one week. We are honored to read that you enjoyed your stay with us and that you were happy with your accommodation selected. We always work the extra mile to make sure our guests feel at home, we are happy to read that... More 

Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

Staying at the Ciqala was a great experience. I would definitely stay here again and recommend it to anyone. The location is in the middle of a residential area, but only a few blocks from several very nice restaurants, Wal-Mart and drug store. The lobby area is small, but the actual hotel suite was very spacious.There is full size kitchen... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear LetsTakeATripNow, Reading your review is like receiving an amazing reward. Thanks so much for your kind words and for highlighting how much our friendly team members and your accommodation exceeded your expectations. We are also glad to read that you enjoyed your stay with us, breakfast every morning and that you were able to explore around within our location... More 

Kitchener, Ontario, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 9, 2015

We booked this hotel for our last night. Wish we booked every night here. Hotel was priced right. Staff was amazing - Upgraded us to a nicer room :). Prices are amazing compared to other hotels for the mini bar - $1 for pop, water ect. Free drinks on the patio bar a nice touch at night.

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Daryl W, Thanks for your kind words and compliments, we are happy to hear, that you have enjoyed your time with us. Thanks so much for highlighting the excellent service provided by our team members, they always team up efforts to make sure everyone feel at home and leave with a memorable experience to share. We look forward to... More 

Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 8, 2015

A group of females (10) travel to celebrate my wedding from NYC, Washington DC, & Florida. The hotel has more a boutique style. We rented two suites; a two and three bedroom. The rooms where very spacious, the beds comfortable, rooms very clean, the kitchen, dinning and living room was the perfect size to host a big group like ours.... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear PRNichole, We want to thank you for choosing our hotel while traveling with your friends in celebration for your wedding. We are glad to read that you enjoyed your stay with us, that you loved your Suite as well as breakfast every morning. Our rooftop terrace and pool bar is our newest facility that we have added to enhance... More 

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Studio Luxury Suite (49)
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