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Ciqala Luxury Suites

Certificate of Excellence
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752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
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Ciqala Luxury Suites
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Ciqala Luxury Suites
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302 reviews from our community

Traveler rating
    202
    75
    18
    5
    2
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65
142
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Orlando, FL
Top Contributor
84 reviews 84 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my second time at Ciqala and I will definitely be coming back. We were in Puerto Rico for a quick two night trip to visit family so we didn't spend much time at the hotel. What I love about this place is the staff, secured parking and the spacious rooms. From the moment you arrive you feel welcomed.... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear worldtraveler428, Thanks so much for your loyalty and for sharing your review to our hotel. We are glad to read that you will be staying with us again and hope you are able to spend more time at our hotel. It is very rewarding and we feel honored to read that what you love about our hotel is our... More 

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recently, I stayed here with 3 family members in a luxury king suite. Since we did not expect to spend a lot of time in our hotel room, this place was perfect for our needs at an affordable price. The staff were awesome and accommodating to our every need. The complimentary breakfast was delicious especially the French toast and prepared... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear BSimon40, It was a pleasure having you and your family members as our guests. We appreciate your time taken to review our hotel, we are glad to read that your accommodation selected was perfect for your needs at a very affordable price, and that you loved breakfast every morning made to order especially our French toast prepared at your... More 

1 review
3 of 5 stars Reviewed 1 week ago

Room was very large; it was noisy; located in an area where there isn't much around. When we first arrived our room wasn't ready so they held our baggage while we walked around which was nice. They have a tiny pool on the top but I wouldn't call it a pool more like the size of a hot tub. Nice... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Rachel S, Thank you for taking of your time to review our hotel. We are glad to read that you found your suite very large. We would love to read more from your comment about that the suite was noisy. In regards to our location, Miramar is the second historic zone in downtown San Juan within walking distance from... More 

Piscataway, New Jersey
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the Ciqala hotel and was concerned by having to be buzzed in. The lobby was small, but none of that mattered. The staff was warm and friendly. They were very helpful. We walked around the area several times and felt safe. The room was clean and beautiful. The deal we got for the penthouse was amazing. I... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear nnewk1, We are very thankful to read that you enjoyed your stay with us and that you were able to walk around within our location feeling safe. It is always rewarding to read about our team members exceeding expectations with excellent service and attention. We are also happy to read that you were able to enjoy the fight, it... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff, great breakfast, great room, great accommodations and decent location! This place had it all! I stayed for 4 nights and had the time of my life. Yes this is in a residential area but the area was safe and near two local bus routes which was great to get around. The staff (especially Maria and Natalie) were awesome... More 

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Tracy E, Thanks so much for taking of your precious time to review our hotel. It was an honor having you as our guest during your 4 nights stay in our destination, we are also glad to read that our team members were great to you and delivered a high quality of service as part of our main commitment,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, have a van to their sponsored beach now, had everything you want in a hotel and more! Would like to get an idea on more deals, but the one we got was a one in a million, and I'm glad we took advantage of it!

Was this review helpful? Yes 1
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Brett B, Thank you so much for choosing our hotel as your home during your visit to our destination. It was truly a pleasure having you as our guest. We are very happy to read that you enjoyed your stay with us, that you went to the beach using our transportation to/from the beach and of course, we are... More 

Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I want to say that the staff was AWESOME!!!! We had a party of 14 which was about four rooms. From talking to the satff days prior to our stay and checking in was just a wonderful experience. Breakfast was really great every morning. There was a tropical storm that happened on one of the days and the staff made... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Tiffany W, Thanks so much for taking of your time to review our hotel and furthermore, for sharing it with us and others on this site. It is always a pleasure to read about our team members as they go above and beyond to exceed expectations, we are very honored to read that you enjoyed the dinner they prepared... More 

Derry,Northern Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Ciqala luxury suites for two nights pre cruise. The room we had was 805 a standard room with queen bed, it also had a small refrigerator and microwave and coffee maker. The room was modern and very clean with a good bathroom. I would however recommend spending a few dollars more and getting one of the... More 

Was this review helpful? Yes 3
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Paul D, Thanks so much for choosing our hotel during your two nights stay on our destination pre cruise. We are glad to read that our Superior room worked just perfect for you. We are also glad to read that you were able to enjoy breakfast every morning as well as having a great time at our rooftop pool... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm rating this as an excellent property on the property alone. This was a nice place to stay IF YOU STAY IN THE HOTEL. The suite was so nice and spacious. Almost like having a little house. The roof top at night was spectacular. We LOVED IT!! Food was great.. we tried several appetizers and a pizza. The people at... More 

Was this review helpful? Yes 2
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Dawn R, Thanks so much for reviewing our hotel. We are very happy to read that you enjoyed your stay with us while traveling with your family, and that our team members went out of their way to make sure your stay was excellent as well as helping in everything that you needed. Our team love going above and... More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Ciqala 4 nights. The property- I booked Ciqala through a discount site because I could get a luxury suite for the price of an oceanfront room. The pictures online are gorgeous, and they are accurate! Everything is beautifully decorated from the suite to the pool deck! The units are huge, basically a condo, and ended up being... More 

Was this review helpful? Yes
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Naja M, Thanks so much for taking of your time to review our hotel. We are glad to read that your Suite was more than you needed during your stay and that our team members were very friendly and helpful to you. Our team loves going the extra mile to exceed expectations. Due to the majority of the people... More 

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