I was very scared to stay here at first after all the reviews and Im definitely one of those people that value quality when I go on vacations!! But I wasn’t allowed to change my hotel in my package without a $800.00 fee so I sucked it up and went. It was nice!!! And they let me check in at... more

I went to Puerto Rico last month with a client and fell in love with the Normandie Hotel. I honestly did not expect the hotel to be as nice and convenient as it was. The room is great for business trips with client or employees. The view in our room was BREATHTAKING! We had oceanfront. There is also a view... more

I found a great deal on this hotel on another website, and we booked it. It's highly recommended in 2 guidebooks we have. Then we got a little worried reading all the very mixed reviews here (after booking it). I thought it was a pretty cool place. The story is that the designer designed it to look like a ship... more

After reading all of the negative reviews about this hotel I was absolutely terrified to stay here. However, I realized almost immediately that there was absolutely nothing to worry about and that all of the negative reviews must have come from either really rude or pretentious individuals. The staff was excellent! Everyone was friendly and extremely accommodating. The rooms were... more

I stay here for work two and three time a week, probably not for long. Even our company realized how bad it is. I though about writing this many time, but after a really bad incident with one of the employees at the bar, I gave myself the ok. Sorry Jacqueline (Manager's assistant) I did not feel your apology was... more

The place is so cute just needs work. You can see that at one time this place was so amazing! The biggest problem with the hotel was the room. Its weird! You walk in and there is like this office first, just a desk and an oversized lamp. Then theres the "bed room" a decent bed, a TV, and a... more

While I didn't quite have as strong a response as many of the reviews, this place is really weird. The highly touted wine bar was empty every night. The restaurant is currently closed and undergoing renovation, while the bar on the second floor (right next to our room!) was mercifully closed too. It just seemed......deserted. The room was nothing special... more

We liked the location; it was close to local attractions like Old San Juan and the restaurants and night life in nearby Condado. The rugs and furniture appeared worn, as others have commented, but we did notice any odor, although the room did seem damp. There was no exhaust fan in the bathroom which contributed to this dampness. I believe... more

I also was wary of staying at the Normandie after reading some of the reviews, but I booked it anyway because of location and value.....While I have indeed stayed at better hotels, the Normandie was absolutely fine......the staff was incredibly nice and the room was fine...very large---like a 3 room suite--with an ocean view....the bed was incredibly comfortable, the linens... more