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La Terraza de San Juan

Travelers' Choice award winner
Hotel website
262 Calle del Sol, San Juan 00901, Puerto Rico
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La Terraza de San Juan
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427 Reviews from our TripAdvisor Community

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Traveler rating
    347
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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San Francisco, California
1 review
5 of 5 stars Reviewed yesterday NEW

I have to start saying this wasn't my first option. I was in a business trip and I saw El Convento Hotel so decided to stay there. At first, I stayed there for two nights and it wasn't a good experience and at my third day I had breakfast at La Terraza Hotel. Service was exceptional! I just had one... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an extraordinary boutique hotel located in the heart of Old San Juan. The hotel is situated near the plaza de las arms, calle fortaleza, and the beautiful fort. What set this establishment apart was the customer service, especially the front desk staff (Princess, Michelle, Tiana, Arturo). As soon as you walk in, you are greeted with a smile... More 

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Rhode Island
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Even though our room was a bit small and dark, we had a wonderful time at this hotel. The location is amazing, the ambience is very stylish (including the music they play in the lobby), and the staff are incredibly nice. We also loved the modern fixtures, delicious free coffee, and rooftop pool and bar with great views of San... More 

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Atlanta, Georgia
Level Contributor
162 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice and has all the amenities needed. It is in an old building so there are things that are understandable that are sometimes a inconvenience. We were i room 326 which is right below the rooftop bar and you could hear a lot of noise from that from even before it opened with restocking till 10pm... More 

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Seattle, Washington
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed 1 week ago

I have to admit that I should have done some more research about this place instead of just picking it based on a quick view of the reviews and location. The location is good but there were multiple things that have led me to give it a terrible rating. 1) Parking - It is impossible to find street parking here.... More 

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Michigan
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were here for 2 nights and thought it was a perfect place to stay while in Old San Juan. It's north of the touristy cruise ship areas so it's much quieter, and it's still within walking distance of great restaurants and the forts. The hotel room itself was very clean and we loved the ambiance of... More 

Was this review helpful? Yes 3
West Hartford, Connecticut
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for a post cruise stay in Old San Juan and it was just what we were looking for. We wanted something with personality and got just that. We arrived about 10/11 AM and left our luggage in a public room on the first floor. We had arranged for 2 rooms (family of 5 including 3 teens).... More 

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Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I admittedly did not look into the reviews of La Terraza enough before booking, as I was enticed by it's #2 ranking on TripAdvisor. Make sure you have the right expectations going in. If you're looking for a relaxing, luxurious, private stay, this is not the place for you. If you just want to be in the middle of everything,... More 

Was this review helpful? Yes 4
Baltimore, Maryland
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience. Stayed only one night but will be back. Staff was extremely helpful and attentive. La Terraza is in the heart of Old San Juan. Both the hotel and the rooms look and feel like old world luxyry and are beautifully decorated.

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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on vacation and were very pleasantly surprised. The staff were young, hip, friendly, and helpful. We went to the rooftop bar each evening to hang out before going to dinner. We didn't go in the pool as it was kind of small. If you stay here be sure to bring tip money as you... More 

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