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La Terraza Hotel

Travelers' Choice award winner
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262 Calle del Sol, San Juan 00901, Puerto Rico
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La Terraza Hotel
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La Terraza Hotel
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382 reviews from our community

Traveler rating
    320
    41
    12
    6
    3
See reviews for
100
194
22
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the best hotel I've stayed in San Juan is mystical. It's exciting. Very good service perfect just perfect. A must at least once in a lifetime. The room has an excellent decor and the staff are in the same page, service.

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San Diego, California
Top Contributor
79 reviews 79 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a relatively small but very cozy and comfortable hotel in Old San Juan. By some twist of fate, the room we booked was given to another guest just before we checked in, and we were upgraded to a two-bedroom/2-bath apartment on the top floor of one of the buildings. (There are two buildings, and the top floor of... More 

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Kansas City, Missouri, United States
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose the hotel for its location in the center of Old San Juan, and because of the reviews on TA, and we were not disappointed. We chose a "Superior" room, which is to say the least expensive! The room we were given was on the ground floor, toward the back. It was very large, with a large bath as... More 

Was this review helpful? Yes 1
New Jersey
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from Old San Juan, Puerto Rico. We stayed at La Terraza and there is no doubt why it is rated number 1. It is a small boutique hotel, located in a nice residential area, where you are steps from the great history of Old San Juan. The building is approx. 200 years old; one would never know... More 

Was this review helpful? Yes 4
Jackson, Wyoming
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an outstanding stay at this great hotel located in the heart of Old San Juan. The staff (thanks to Princess, Patricia, and the others!) was very friendly, outgoing, helpful, and took the time to make sure that we had a map of restaurants, places of interest, and bars. Our room was immaculate and we really enjoyed the balcony. Wi-Fi... More 

Was this review helpful? Yes 3
Stony Plain, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for four nights prior to a cruise and then for one evening after our cruise (March/April 2015). The most hospitable staff we have ever met at a hotel! Everyone provided excellent service and were extremely helpful!! We stayed on the second floor and had two of the most comfortable beds and the room was always cleaned well. The... More 

Was this review helpful? Yes 3
WashDC
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff and very comfortable accommodations in this lovingly restored historic building. The roof terrace with bar and plunge pool is a real asset - sit and watch the cruise ships and freighters in the harbor while enjoying the sunset, drink in hand (try the piña colada). Get the continental breakfast included in your room rate - lovely fresh fruit... More 

Was this review helpful? Yes 3
San Tan Valley, Arizona
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled to San Juan for a cruise. After experiencing the La Terraza Hotel we all would have chosen to stay at the hotel and skip the cruise. Greeted with you chose of beer or a latte. The staff was the best we had experienced at any hotel. Rooms were very clean and updated. The shower was fantastic. We had... More 

Was this review helpful? Yes 5
Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the weekend to meet up with a friend and enjoyed the spacious room that was provided to me. The staff was very accommodating and friendly. This boutique hotel totally embodies the charm of Old San Juan with modern amenities. Loved It! The only reason why I rated it as 4 stars is its inaccessibility especially when you have a... More 

Was this review helpful? Yes 2
Rockwall, Texas, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted like family by Jose. Had a coffee while he checked us in and my wife had a flavored water. It is the right way to treat people. It is becoming a lost art. Jose went over a map of what to see and where to eat. And they were great, our room 323 is huge with a... More 

Was this review helpful? Yes 2
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