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All 46 San Juan hotels

La Terraza Hotel

3.5 of 5 Hotel   |   262 Calle del Sol, San Juan 00901, Puerto Rico
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Ranked #1 of 46 Hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rjimenez2013 New Jersey
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252 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
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English first
New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel staff was friendly and accommodating. We arrived and were fortunate enough to find parking in front of hotel. Our stay was excellent from check in to check out. We will definitely return! The hotel is located in Old San Juan. It is walking distance of museums, stores and excellent restaurants with authentic Puerto Rican food!

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Camarillo, California
Top Contributor
316 reviews 316 reviews
21 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Goes beyond my expectations in resolving a problem! Mr. Franklin Rivera, the manager of the hotel, somehow found our phone number and called to resolve our problems with the hotel. Most would have shrugged their shoulders and ignored the problem. But this hotel cares about their guests and reputation. The problem was Expedia called and told us the hotel reservation... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

I went on a solo trip to PR for 5 days and stayed at La Terraza. My room was a lot bigger than I expected, with a large sitting room, comfy bed, great shower, clean and well decorated room. The front desk guys were awesome booking my tours and suggesting great places to eat. Breakfast at the terrace was simple... More

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19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got a friend's recommendation and they were spot on! Perfect blend of the old & new. If you want all glitzy, shiny & new, go elsewhere. But if you want charming, stylish, friendly, & quaint, stay here. Reasonable rates, variety of rooms, and clean. This place is for the seasoned traveler who appreciates stylish immersion in the Old World. Complimentary... More

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Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice privately owned hotel! Stayed for 3 nights of a week long trip in PR, as other nights were out on the west side of island. We really liked the room, with tall ceilings, super cozy bed, modern bathroom. The staff we met all seemed super friendly, especially upstairs on the terrace. The terrace by the way - our favorite... More

Was this review helpful? Yes 1
Akron, Ohio
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I read in one of the earlier reviews that one should print out one's reservation information. Thank goodness I did as somehow my reservation vaporized out of their system. Anyhow, they managed to find me a room for the first night (and which they ended up not charging for) and then for the subsequent two nights I was upgraded to... More

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Long Beach, California
19 reviews 19 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I wanted to love and "High-Five" this hotel. I really did. Never before have I had such difficulty deciding exactly what makes a hotel worth five stars. Generally, you find superior service and amenities combined with a luxuriously furnished room (at a luxurious price of course) to earn five stars. But if a hotel is more moderately priced and has... More

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Heyworth, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

- It was my wife and I's first visit to Puerto Rico, and we enjoyed our stay at La Terraza. We arrived on a Monday afternoon, and was welcomed warmly by the the staff at the front desk. The staff got out a map of Old San Juan, and mapped out a few places they recommend for dinner and shopping,... More

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4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

What a wonderful experience! We stayed four days and woke up to an all-you-can-eat breakfast with fruit (honey dew melon, canteloupe, pineapple, blueberries, and papaya all mixed together), cheese - like a mozzarella, guava jam, homemade bread (wonderful), deli meats, and orange juice and water. All from the rooftop terrace. They serve it starting at 9a from the terrace and... More

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Colrain, MA
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I will let you read the reviews of the other guests, and they are true in the positive sense, but this hotel also has concerns. Forgive me if I write from my random thoughts... Yes, the location is great, and the hotel is charming and has a good staff. But, portions of the hallways are open to the outside and... More

Was this review helpful? Yes 3
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Additional Information about La Terraza Hotel

Address: 262 Calle del Sol, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — La Terraza Hotel 3.5*
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