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Casa Condado Hotel

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60 Condado Avenue | Condado, San Juan 00907, Puerto Rico
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$90 (USD)
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243 Reviews from our TripAdvisor Community

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New Jersey
1 review
1 of 5 stars Reviewed yesterday NEW

I booked for 20 nights for a business trip, BIG MISTAKE, I did not stay more than 2 hours. They had promised the penthouse superior room and ended up giving me another room, supposedly because they had to finish preparing the room they had promised; the bathroom toilet HAD TO BE CLEANED; the room is so small the air conditioner... More 

Helpful?
Thank Act22er
Rosedale
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night before a cruise. Staff were excellent and room was good value. Thankfully had only one flight of stairs to get up as there is no left. Reception staff allowed me to use their phone to try and track down my luggage which was a great service. Bed was comfortable and taxis were in the area.

Helpful?
Thank Dawn3847
Palmdale, California
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here before our cruise. Front desk was friendly and helpful. This place has no elevator so be prepared to haul your luggage up some stairs. The room was nice. Everything you need for an overnight stay. No closet. Small TV. Bed was nice. No view, just of the building next store. Lots to see and places to eat in... More 

Helpful?
Thank LA_Deputy
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

This isn't a luxury hotel, but the value is excellent for me. Paid half of what other hotels on the island charge for a Friday night stay before a Saturday cruise. They take good care of you, but you will need to be humble. There is no elevator and you will carry your bags. There aren't chairs or lounging furniture... More 

Helpful?
Thank Nick R
Lafayette, Louisiana
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is right in the middle of the Condado area of San Juan. Lots of hotels, great shopping, and only a couple of blocks to the beach. A short taxi ride will get you to Old San Juan. The rooms were spacious, clean, and exactly what we expected. The staff was friendly and will help carry... More 

Helpful?
Thank PatsyBoulanger
Alaska
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 4, 2016

We stayed twice. Simple, clean and comfortable. Do not expect much but a bed and towels. There is a safe in the rooms, ceiling fan and a good air conditioner. Hotel staff are friendly and helpful. The Four Season's Restaurant downstairs is very good and convenient. No breakfast here but there a few places just two blocks away. Walgreens is... More 

Helpful?
1 Thank kwaAlaska
Ottawa
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 11, 2015

This hotel is suitable for travellers on a budget, wanting a clean hotel and in a good location, a block from Ashford Ave. in Condado. Others have mentioned 4 stories, no elevator and perhaps no telephone in room. Check-in was friendly and smooth as was check-out. Previously requested room on second floor due to stairs and age being problematic. Bear... More 

Helpful?
Thank ken_ll
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2015

I was there for a week long vacation with family and friends. I had a wonderful stay at the hotel. It was very clean and the staff were outstanding. The location puts you within a couple of blocks from beach and a block away from very good restaurants.

Helpful?
Thank Walkerkd
Woodstock, Illinois
1 review
3 of 5 stars Reviewed October 19, 2015

I had a nice stay at this hotel. The staff is wonderful and very engaging. It has a restaurant on the main floor open for lunch and dinner. This place was in walking distance to two resorts with a casino and the beach. If your traveling on a budget you should stay here since it is close to a free... More 

Helpful?
Thank Sarah L
Melbourne, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 11, 2015

This has to be one of the worst hotels I've stayed at! The only saving grace was Miguel, at front reception, who was very professional and friendly and tried to help as best he could. There was a power blackout and this hotel has no backup generator so for hours and hours there was no aircon, no wifi, no telephones,... More 

Helpful?
3 Thank Judith Lee S
casacondadohotel, Manager at Casa Condado Hotel, responded to this review

Ms. S., First off, thank you for choosing our hotel as your destination in Puerto Rico and for taking the time to write a review. We apologize for any inconveniences you experienced during your stay and are glad to hear that Miguel was able to help you under the circumstances. Unfortunately, you checked-in on a day that San Juan experienced... More 

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